Rutland Hall Hotel & Spa

Hotels
7.8 (131 reviews)
North Oakham , Upper Hambleton , gb

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Heated pool
Access to nearby indoor pool
See all facilities

Review Highlights

Pros:
Great food quality
Beautiful location
Cons:
Poor service efficiency
Cleanliness issues

Categories

Cleanliness
6.85
Guests noted cleanliness was okay, but attention to detail was lacking in various areas.
Service
6.85
Issues with service efficiency and responsiveness were highlighted, particularly during check-in and dining.
Location
8.85
The location was praised for its beautiful surroundings and views over Rutland Water.
Room Quality
7.85
Rooms were comfortable but some lacked basic amenities such as air conditioning.
Amenities
8.15
Amenity offerings were satisfactory, though some facilities were seen as overpriced.
Value for Money
6.85
Many guests felt the offerings were overpriced given the facilities available.
Food and Beverage
8.85
The food was generally described as excellent and beautifully prepared.
Overall Experience
8.15
General sentiment indicated a mixed experience, with notable highs in food and location, but significant lows in service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:08

Property Description

Luxurious Accommodation
Discover elegant rooms equipped with modern amenities including flat-screen TVs, private bathrooms, and cozy bed linens.

Relaxation and Recreation
Indulge in the hotel's indoor pool, fitness centre, and spa services for a rejuvenating experience during your stay.

Dining and Refreshments
Savor delicious meals at the on-site restaurant, grab a drink at the bar, and start your day right with a hearty breakfast selection.

Book your stay at Rutland Hall Hotel & Spa for a memorable and luxurious experience.

Important information:

Managed by a private host

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: EMA

Location

Guest Reviews

7.8
Based on 131 reviews
Cleanliness: 6.85
Service: 6.85
Location: 8.85
Room Quality: 7.85
Amenities: 8.15
Value for Money: 6.85
Food and Beverage: 8.85
Overall Experience: 8.15
J
Jan
10
Pros:

Great place once you get the hang of where to park your car.

2025-10-10 via Nuitee
R
Robert
10
Pros:

A1 stay

2025-09-26 via Nuitee
L
Lord Philip
8
Pros:

Ideally situated for Rutland Water, spacious grounds. Dinner in the restaurant was very good. Breakfast rather noisy, with a holiday camp feel.

2025-09-24 via Nuitee
J
Jonathan partner
6
Pros:

Room was small bot ok
Overpriced drinks
Food was good.

2025-09-14 via Nuitee
D
Debbie
10
Perfect stay for a girlie getaway- 50th birthday
Pros:

It’s obvious that every single corner of this beautiful destination is well maintained and cared for. It’s not state of the art or brand new, but it’s beautifully looked after. It’s not ostentatious but super comfortable and high quality. The spa area was a fantastic treat. The food in Blossoms was outstanding. The team were discreet, yet warm and friendly. I couldn’t fault a single thing.

2025-09-09 via Nuitee
S
Steven
6
Pros:

Lovely and friendly staff. Not enough attention to details though to take it to the next level. Cleanliness was ok but again, not enough detail. Helpful staff at front desk. New member Clara was superb. Restaurant was ok but did appreciate the hours. All not high end enough to be what it should and many areas needs jet washing and cleaning around the grounds, a lot of areas look worn and degrading.

2025-09-08 via Nuitee
P
Peter
10
Pros:

Lovely stay. Great location overlooking Rutland Water.

2025-09-08 via Nuitee
D
Debra partner
10
Pros:

Nice room with a lovely view over Rutland Water. The room was clean and the bed was very comfortable. At night it was very dark and quiet. Breakfast was good with a wide choice of cooked and cold food.

2025-09-07 via Nuitee
R
Reena partner
4
Pros:

Rooms have no air conditioning or fridge for cold drinks. Windows could only be opened by a couple of inches. Rooms too hot and claustrophobic and would not recommend a stay in the height of summer.
In addition, lift was out of order so bags had to be carried up 3 flights of stairs. No porterage service available.
Very pleasant surroundings but the rooms were over priced considering the lack of basic facilities.

2025-08-27 via Nuitee
A
Andrew family
10
Pros:

Very beautiful location. My room was very comfortable and tastefully decorated and the view of the lake was amazing.

Staff were very helpful, too.

2025-08-17 via Nuitee
O
Owen
6
Lovely setting, atrocious service and below star
Pros:

Quite possibly the most frustrating check in and Check out experience that I have ever encountered. Despite filling out the pre check in information including an arrival time,when I arrived at reception there was literally a queue out the front door and into the car park. The irrelevant attempted conversation from the check in hostess is a clear indication that no one is reading the room, people are stood in line waiting to get to their rooms, stop the question time and come up with an efficient booking in system.


Dinner was excellent, I am referring to the food, beautifully cooked and hot, unfortunately the service was at best amateurish, the maitre d welcomed us, seated us and took our drinks order, great, guess what, the drinks never arrived! The server turned up to take our order and asked if we wanted drinks? We told her drinks were ordered 15 minutes ago when we sat down, our food order was taken and she reappeared a few moments later with the drinks saying they had been prepared but no one brought them to us.

The food was good, once we had finished our main course we sat for 20 with our empty plates in front of us, I really wanted to order a desert but could not get the attention of our / a server, in the end I gave up and told a passing member of staff that I wanted the bill. Similar story at breakfast with poorly cooked food, I had to request fresh fried eggs as the ones on the hot plate had gone hard.The smallest double bed I have ever seen, with no aircon, unhap

2025-08-16 via Nuitee
M
Martin family
4
Pros:

The property and rooms were clean.
The room was disappointing - we did not expect a lake view but were surprised to have a view of high brick wall a few feet from the window. We are also disappointed that the hotel rooms were scattered around the hillside in a series of blocks, like an old-style holiday camp rather the hotel we expected that was featured on all literature. Parking was available but the staff did not seem bothered at all that this may be some distance from the rooms.
The breakfast was good, to be fair.
The gym was fine but the pool too shallow for adults to swim in.

2025-08-13 via Nuitee
M
Mark
6
Pros:

need more staff to check in guests. room not serviced until we asked for this to be done. Restaurant service very poor - took orders and when food came it was not as advertised as they had run out of ingredients.

2025-08-05 via Nuitee
M
Martyn partner
6
Pros:

Room far too dark. Very claustrophobic.window facing wall. Bar service not great for 4 star hotel. No bar snacks available on arrival to bar in afternoon and people seemed to be constantly walking through bar area to go to pool area? Not very relaxing

2025-08-05 via Nuitee
R
Richard friends
2
Pros:

Check in, dreadful, bags not in rooms when returning from a night out. Ended up in a room that catered for Dogs, but bizarrely you couldn't swing a cat in. Complete rip off in my opinion

2025-08-04 via Nuitee
S
Susan
8
Relaxing weekend break
Pros:

Very enjoyable. Fantadtic Grservice, every person we had contact with was polite friendly and welcoming.

2025-07-31 via Nuitee
R
RACHEL
4
Pros:

The area outside was amazing, but the room where I was staying was very very dark, it also had no air conditioning, was right by the entrance of the building also had some really loud people shouting and talking and sitting with their cars running in a no parking zone for quite some time.

2025-07-21 via Nuitee
D
Douglas family
6
Pros:

We had a disabled room, The shower needed careful use or it flooded the bathroom.

The bed should have been wider, ? king size. In hot weather ii was not good for 2 people.

2025-07-16 via Nuitee
A
Abbie partner
2
Pros:

Not a great experience from booking through to stay. Charges 5 star prices but is not a 5 star hotel. Had numerous issues with management. Would avoid.

2025-07-03 via Nuitee
R
Revanth partner
10
Pros:

Best stay.. would go back again

2025-06-22 via Nuitee