Candlewood Suites Kenedy by IHG

Hotels
•
Candlewood Suites
7.8 (18 reviews)
304 Business Park Boulevard , Kenedy , US
+1 830-583-0670

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff and quick check-in
Excellent location near Walmart and amenities
Clean rooms and fresh-smelling hallways reported by several guests
In-room kitchenettes/full refrigerators and dishwashers
Washer and dryer available
Comfortable rooms; some guests slept very well
Staff retrieved forgotten items quickly
Occasional promotional extras (e.g., free beers)
Cons:
Inconsistent cleanliness: dingy towels, visible hair, mold in tub
Maintenance issues: leaking AC, wet carpet, backed-up sink, non-working TVs
WiFi unreliable; often required going to lobby
No included breakfast despite advertising; limited coffee condiments
Some areas felt dingy and in need of investment
Isolated pest report (scorpion) and room assignment errors

Categories

Cleanliness
6.8
Mixed reports: several guests praised very clean rooms and fresh-smelling hallways, but multiple complaints of dingy towels, visible hair, mold around the tub, a dirty initial room and a scorpion — overall below-average consistency.
Service
9.2
Generally strong: numerous comments about friendly, helpful and prompt front desk staff who handled room changes quickly and even called when guests left items; a few reports of a busy desk or a clerk seeming put out, but service is a clear strength.
Location
9.5
Consistently praised: excellent location (close to Walmart and other amenities), convenient for shopping and errands — a major plus cited in many reviews.
Room Quality
7.5
Mixed but generally positive: several guests enjoyed comfortable rooms with kitchenettes, full refrigerators and dishwashers; others reported maintenance issues (leaking AC, wet carpet, TV not working) and occasional dinginess.
Amenities
7.8
Mixed amenities: kitchenette, washer/dryer and in-room dispensers were appreciated; WiFi reliability and coffee/condiment availability were inconsistent. Overall average to slightly above average for the property.
Value for Money
7
Mixed perceptions: some guests saved money using the kitchenette and appreciated extras (e.g., occasional free beers), but others felt disappointed paying higher rates without advertised breakfast and with some maintenance issues.
Food and Beverage
5.5
Negative relative to expectations: multiple complaints about no included breakfast despite advertising, limited coffee/condiment supplies, though kitchenette use offset this for some guests; overall below-par for F&B.
Overall Experience
9.1
On balance positive: many reviewers said they would return due to location, comfortable rooms and excellent staff, but recurring cleanliness and maintenance issues tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:41

Property Description

Welcome to Candlewood Suites Kenedy, an IHG Hotel!

Convenient Amenities:
Enjoy the convenience of a kitchenette in select rooms, equipped with a fridge, dishwasher, and microwave for your comfort.

On-Site Facilities:
Make the most of our business center, gym, and snack bar during your stay for work or leisure.

Multilingual Support and Guidance:
Our staff fluent in English, Spanish, and Hindi are ready to assist you, ensuring a comfortable and welcoming experience throughout your visit.

Ready to experience comfort and convenience at Candlewood Suites Kenedy? Book your stay now!

Important information:

Please note: guests must be 21 or older.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.8
Based on 18 reviews
Cleanliness: 6.8
Service: 9.2
Location: 9.5
Room Quality: 7.5
Amenities: 7.8
Value for Money: 7
Food and Beverage: 5.5
Overall Experience: 9.1
Y
Yolanda • family_with_children • us
8
2026-01-15 • via Nuitee
K
Krista • couple • us
8
I enjoyed my stay and will stay again if I’m ever back in the area!
Pros:

It was quiet and at a good location. It was close enough to all amenities I needed! Staff was friendly and quick to respond and helpful with any questions I asked!

2025-10-26 • via Nuitee
P
Paul • family
10
Pros:

Clean rooms, great staff, quiet location.

2025-09-23 • via Nuitee
M
Melissa • extended_group • us
4
2025-09-01 • via Nuitee
R
Rudolph • young couple • us
10
Exceptional
2025-06-23 • via Nuitee
E
Esperanza • family with young children • us
10
Making plans to stop and stay at Candlewood every chance we get this summer to relax.
Pros:

Unfortunately we slept so well we didn’t get up on time for breakfast. The location of this hotel is awesome and just a few steps from Walmart.

Cons:

Honestly everything was great, we will be back!

2025-05-26 • via Nuitee
P
Pat
2
Pros:

First room they sent me to was dirty and I think people were still using it. Front desk clerk was put out when I asked for another room. Next room’s TV was not working. Front desk line was busy all evening, so did without a TV. Window AC unit was leaking water, carpet was wet out in front of it. This hotel has not put any money back into itself. Overall very dingy.

2025-04-02 • via Nuitee
M
Maria • family
6
Pros:

Bath towels were dingy and looked over used. Human hair visible on towels

2024-12-26 • via Nuitee
T
Trevor • partner
10
Pros:

Gave 2 free beers for staying on a Wednesday!!

2024-10-24 • via Nuitee
R
Robert • review category business travellers • us
8
Very good
2024-08-30 • via Nuitee
L
Lauri
10
Pros:

Great location! The front desk staff went above and beyond. Fast check in. Friendly. Also when I left I forgot something in my room and they called me within 5 mins of me checking out. I really appreciate the front desk clerk caring enough to call me. I will definitely stay here again. Also the room was super clean and had a kitchenette. I was able to go to H-E-B less than five minutes away and get food and snacks and breakfast for my two day stay. This allowed me to save money and not have to eat out. The room was extremely comfortable.

2024-08-25 • via Nuitee
L
Lindsey • family with young children • us
2
We will not stay here again or recommend to anyone because of the false advertisement.
Pros:

The hotel was clean overall in the lobby, halls, and bathrooms

The employees were great.

Cons:

There were little black hairs all over the pillow cases and sheets. The tv was not working. The AC wasn’t cold. There was visible mold around the tub which I am allergic to. The WiFi would not stay connected on any device.

We picked this hotel because the site said it had breakfast included. It did not. And there were signs posted saying we’d have to make our own coffee in the room where you would have to purchase pre packaged breakfast items.

2024-05-06 • via Nuitee
M
Melissa • partner
10
Pros:

The room has a really nice kitchen. Full refrigerator and dishwasher. Bathroom has shampoo and conditioner and body wash in large bottles. It is as nice as a condo accommodations
Room was very clean. Even the hallways smelled fresh.

2024-05-04 • via Nuitee
M
Margarita • young couple • us
6
It was a pleasant stay, place could use some improvements
Pros:

Clean place, the use of washer and dryer.

Cons:

WiFi didn’t work half the time, had to go to lobby in order to get WiFi connection
Condiments were lacking at the coffee counter for 4 out of the 5 days we stayed there

2024-04-05 • via Nuitee
M
Monica • family with young children • us
9
Ok
Pros:

This place is always nice to stay right behind Walmart. Nice place

Cons:

For a pricey hotel and not have breakfast it was pretty disappointing

2024-03-12 • via Nuitee
D
Dominguez • young couple • us
10
Exceptional
2024-01-05 • via Nuitee
L
Latosha • young couple • us
7
Good
Pros:

When walking in the building it smelled good, fresh and clean. The decor seem to be updated and not outdated.

Cons:

I prefer stand up showers and the water needs to be hotter if so I would given it higher scores.

2023-11-06 • via Nuitee
D
Deli • family with young children • us
10
Exceptional
2023-10-09 • via Nuitee
L
Lisa • solo traveller • us
10
This hotel was amazing and super comfortable and clean. Thank you
Pros:

Clean, friendly staff, comfortable

Cons:

Nothing

2023-08-27 • via Nuitee
E
Eli • family
10
Pros:

Great customer service

2023-07-01 • via Nuitee