Thien Hai Hotel

Hotels
8.8 (295 reviews)
220 Ly Tu Trong , Ho Chi Minh City , vn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Car hire
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Central location
Cons:
Noise issues
Bathroom cleanliness

Categories

Cleanliness
8.38
Several reviews appreciated the cleanliness, although there were some mentions of improvement needed in bathrooms.
Service
9.35
Many guests noted the staff's friendliness and helpfulness, which contributed positively to their experience.
Location
9.39
Guests praised the hotel's central location, making it convenient for exploring the area.
Room Quality
8.34
Rooms were generally comfortable; however, some guests noted issues such as size and noise.
Amenities
8.37
Basic amenities provided; some guests felt deficiencies were balanced by staff support.
Value for Money
8.83
Guests felt they received good value for the price, particularly in relation to the service provided.
Food and Beverage
8.88
Breakfasts received positive mentions, though some items were noted as limited.
Overall Experience
8.85
Overall, guests expressed a satisfying experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:44

Property Description

Luxurious Accommodation
Indulge in comfort at Thien Hai Hotel, where every room is equipped with air conditioning, a flat-screen TV, and a private bathroom. Enjoy complimentary WiFi and relax with provided slippers and free toiletries.

Convenient Amenities
Benefit from our 24-hour front desk and free private parking during your stay. Whether you're here for business or leisure, we've got you covered with all the essential amenities for a seamless experience.

Prime Location
Located just steps away from Ben Thanh Market and Tao Dan Park, Thien Hai Hotel offers easy access to the city's top attractions. With Tan Son Nhat International Airport nearby, your travels are made convenient.

Book your stay at Thien Hai Hotel now for a memorable experience in Ho Chi Minh City.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for VND 100,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 295 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
C
Chi family_with_children au
8
Pros:

Staff are courteous, friendly and helpful. Good customer service.

2026-03-14 via Nuitee
J
Jason family_with_children us
5
Pros:

Very nice staff, breakfast was good. Room clean, ac worked well. Close for walking to many places.

Cons:

Bed was very firm. I like a firm mattress, but this was more like a pad on a board level firm.

2026-03-14 via Nuitee
C
Cristina family_with_children ro
10
Sejur confortabil, plăcut
Pros:

Amabilitatea personalului, curățenia zilnică, serviciul de spălătorie, micul dejun proaspăt, suficient.

Cons:

-

2026-03-08 via Nuitee
Z
Zoltan couple gb
10
Everyone and everything is perfect
Pros:

Great staff

Cons:

Location

2026-03-06 via Nuitee
L
Lab couple au
8
2026-03-04 via Nuitee
A
Anna couple se
6
Helt ok
Pros:

Super läge och trevlig personal

Cons:

Små rum med myror, kändes inte så fräscht

2026-03-03 via Nuitee
G
Gate88 Solo travel London, England
10
Great Hotel, clean, functional & central.
Pros:

Great little hotel right in the heart of District 1. The room was basic but very clean & functional. The staff were fantastic, friendly, helpful & cheerful! 15 mins walk to the War Remnants Museum, Independence Palace, Central Market, Party Street etc. 10 mins to to Ben Tien Market and even less to some of the best restaurants in the city. Fantastic location and real value for money - I loved it here & will definitely return!

2026-03-02 via Tripadvisor
P
Piotr couple pl
7
Decent stay but requires improvement
Pros:

Perfect location, decent amenities. Kind and helpful staff.

Cons:

Unfortunately we had cockroaches in our room every night. There was something spilled on the fridge and they gathered there. We didnt report it because we were too busy to switch rooms etc. The room was decent but it needs some major cleaning or renovation.

2026-03-02 via Nuitee
S
Stefan family_with_children de
9
Pros:

The hotel was very well located and the staff friendly and helpful. They helped us getting bus seats to Ben Tre organized. Also we could leave our big luggage there for one night.
Everything was clean and quite.
We enjoyed our stay, we even came back for another night after the return from Ben Tre.

Cons:

The bed was quite hard

2026-02-28 via Nuitee
C
Chhuani family_with_children in
9
Pros:

The location is good. Room is small but fine

2026-02-28 via Nuitee
T
Thanh Binh couple dk
8
2026-02-24 via Nuitee
V
Veronika couple dk
10
Pros:

The location and the staff! Very sweet people, genuine people and real intention. We liked the place, exactly what you expect.

2026-01-28 via Nuitee
J
Jean Louis family_with_children fr
9
séjour agréable
Pros:

accueil, chambre et déjeuners

2026-01-19 via Nuitee
V
Vi couple us
10
2026-01-18 via Nuitee
J
Joshua family_with_children au
9
2026-01-12 via Nuitee
M
Mirja couple fi
8
2026-01-03 via Nuitee
G
GlenJohn family_with_children gb
8
Very clean hotel with nice staff and great location.
Pros:

Very nice staff and good breakfast in calm dining room. Clean room and lovely housekeeping lady.
Had to stay here after another hotel had renovation and was very happy with it.

2025-12-15 via Nuitee
T
Trung Hieu extended_group au
10
2025-12-13 via Nuitee
B
Bao solo_traveller ca
3
2025-12-11 via Nuitee
J
Jana Pa family_with_children cz
8
2025-11-30 via Nuitee