Thien Hai Hotel

Hotels
8.8 (308 reviews)
220 Ly Tu Trong , Ho Chi Minh City , vn

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
Car hire
Shuttle service (additional charge)
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Central location
Cons:
Noise issues
Bathroom cleanliness

Categories

Cleanliness
8.38
Several reviews appreciated the cleanliness, although there were some mentions of improvement needed in bathrooms.
Service
9.35
Many guests noted the staff's friendliness and helpfulness, which contributed positively to their experience.
Location
9.39
Guests praised the hotel's central location, making it convenient for exploring the area.
Room Quality
8.34
Rooms were generally comfortable; however, some guests noted issues such as size and noise.
Amenities
8.37
Basic amenities provided; some guests felt deficiencies were balanced by staff support.
Value for Money
8.83
Guests felt they received good value for the price, particularly in relation to the service provided.
Food and Beverage
8.88
Breakfasts received positive mentions, though some items were noted as limited.
Overall Experience
8.85
Overall, guests expressed a satisfying experience with minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:44

Property Description

Luxurious Accommodation
Indulge in comfort at Thien Hai Hotel, where every room is equipped with air conditioning, a flat-screen TV, and a private bathroom. Enjoy complimentary WiFi and relax with provided slippers and free toiletries.

Convenient Amenities
Benefit from our 24-hour front desk and free private parking during your stay. Whether you're here for business or leisure, we've got you covered with all the essential amenities for a seamless experience.

Prime Location
Located just steps away from Ben Thanh Market and Tao Dan Park, Thien Hai Hotel offers easy access to the city's top attractions. With Tan Son Nhat International Airport nearby, your travels are made convenient.

Book your stay at Thien Hai Hotel now for a memorable experience in Ho Chi Minh City.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SGN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for VND 100,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 308 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.34
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.88
Overall Experience: 8.85
A
André • solo_traveller • de
10
Pros:

My favourite hotel in HCM. Stayed here 2018 (twice), 2023 (twice), 2024 (twice) and now 2026 (twice). It will always be my first choice in HCM. The best location with Family Mart next door and Ben Thanh Market two minutes away. Always helpful staff. Looking forward to come back in the future.

2026-05-01 • via Nuitee
C
Chi • couple • au
8
Pros:

Location is good for visiting HCM, in proximity to many good restaurants, attractions, and markets... Staff are very helpful and friendly. Breakfast is good.

2026-04-21 • via Nuitee
P
Philipp • couple • au
9
2026-04-10 • via Nuitee
A
André • family_with_children • de
10
Pros:

Location and staff. Been here many times before and will come back.

2026-04-07 • via Nuitee
H
helen • couple • gb
3
Cheap and convenient
Pros:

Location and staff

Cons:

Room is smell, bedding and towels was poor and old.

2026-04-06 • via Nuitee
G
Gráinne • family_with_children • ie
10
Pros:

Great location, very helpful staff, breakfast was lovely.

Cons:

All was good

2026-04-04 • via Nuitee
C
Chi • couple • au
8
Thien Hai hotel is a mid range hotel in Sai Gon - Central locaton and is a good place to stay.
Pros:

Staffs (especially Van Anh at the reception) are friendly and very helpful. The Hotel location is good, Close to the market and attractions. Overall, it is a good place to stay in HCM for a short trip.

Cons:

Could be a bit noisy at night on the lower floor.

2026-04-01 • via Nuitee
R
Rafał • couple • pl
7
Na jedną noc ok.
Pros:

Lokalizacja jest super, Bardzo miły personel. Akceptowalne śniadanie.

Cons:

Pokój bardzo mały. Klimatyzacja bez względu na zmianę ustawień cały czas działa z taką samą mocą, rano było zimno. Twarde łóżko, ale wygodne.

2026-03-29 • via Nuitee
M
Marinel • couple • au
10
The place is clean and amazingly clean. The staff is very accommodating and gave a good recommendation of places to eat
Pros:

I really love their staff and the breakfast option every morning. You can feel the warmth of vietnam, simple but so good.

Cons:

You can hear the loud music from the nearby bars and vehicles from outside.

2026-03-23 • via Nuitee
C
Chi • family_with_children • au
9
Pros:

Staff are friendly and helpful. Good location +++

Cons:

N/ A

2026-03-21 • via Nuitee
I
ilaria • family_with_children • it
7
Pros:

Alcuna persone dello staff erano piacevoli, altre meno. Buona posizione

Cons:

All apparenza la stanza era pulita ma ho il dubbio di aver preso le pulci.. Non è una certezza... Colazione un poco scarca

2026-03-21 • via Nuitee
C
Chi • family_with_children • au
9
A very good mid range hotel, good location, friendly and helpful staff.
Pros:

Good location, close proximity to Ben Thanh market, MRT station and other attractions

Cons:

.

2026-03-21 • via Nuitee
A
André • family_with_children • be
9
Pros:

Accueil, propreté, Petit déjeuner

Cons:

Lit un peu dur et bruit de l'extérieur

2026-03-21 • via Nuitee
B
Bradley • couple • au
7
It was just ok
Pros:

Location good . Breakfast ok

Cons:

Toilet kept refilling all night, did report nothing done.

2026-03-17 • via Nuitee
J
Jason • family_with_children • us
5
Pros:

Very nice staff, breakfast was good. Room clean, ac worked well. Close for walking to many places.

Cons:

Bed was very firm. I like a firm mattress, but this was more like a pad on a board level firm.

2026-03-15 • via Nuitee
C
Chi • family_with_children • au
8
Pros:

Staff are courteous, friendly and helpful. Good customer service.

2026-03-14 • via Nuitee
C
Cristina • family_with_children • ro
10
Sejur confortabil, plăcut
Pros:

Amabilitatea personalului, curățenia zilnică, serviciul de spălătorie, micul dejun proaspăt, suficient.

Cons:

-

2026-03-08 • via Nuitee
Z
Zoltan • couple • gb
10
Everyone and everything is perfect
Pros:

Great staff

Cons:

Location

2026-03-06 • via Nuitee
L
Lab • couple • au
8
2026-03-04 • via Nuitee
A
Anna • couple • se
6
Helt ok
Pros:

Super läge och trevlig personal

Cons:

Små rum med myror, kändes inte så fräscht

2026-03-03 • via Nuitee