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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Luggage storage
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Safety deposit box
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Tour desk
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Public Bath
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Key access
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CCTV outside property
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Process in place to check health of guests
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24-hour security
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Key card access
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Happy hour
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Supervised childcare/activities
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Television in common areas
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Free wired internet
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Access to nearby indoor pool
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Golfing on site
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Beach umbrellas
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Beach yoga on site
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Private beach nearby
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Internet access
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Housekeeping on request
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Exercise/lap pool
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Japanese garden
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Swimming nearby
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Hosted evening meal (reserve)
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Beach toys
Review Highlights
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Property Description
Prime Location
Located on North 34th Street and 10th Avenue, just meters away from Fifth Avenue and the beach, our hotel offers the perfect blend of convenience and luxury.
Luxurious Amenities
Indulge in our beautiful pool, high-speed internet, smart TV, coffee maker, and beach towels provided in each of our condos for a comfortable and relaxing stay.
Exciting Nearby Attractions
Guests enjoy complimentary access to the Mandarino Beach Club, while Chedraui Select supermarket and a variety of restaurants are conveniently located nearby. Excursions to the parks depart right in front of the condo for added convenience.
Ready to experience the perfect getaway? Book your stay with us now!
The property offers free access to and use of the exclusive Mandarino Beach Club, located just a 10-minute walk from our condominium. Free sunbeds and umbrellas are subject to availability. FOOD CONSUMPTION at the restaurant is NOT MANDATORY. Drinks and food are not allowed inside the beach club.
At our Beach Club, guests can enjoy yoga classes, massages, meditation, and dance classes. All of these activities are available for an additional cost.
Smoking is not permitted in the condominium.
Cleaning is performed at the end of the stay. If guests require extra cleaning, there will be an additional daily charge based on the season (please check with the reception). Reception is open from 10:00 AM to 6:00 PM.
Bedding and towel replacement is provided once a week at no extra charge. Additional changes within the week will incur an extra cost.
The property is centrally located, and we have the Mandarino Beach Club, just 12 blocks from the condominium, which you can access for free.
At our Beach Club, guests can enjoy yoga classes, massages, and dance classes. All of these activities have an additional cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
No special conditions apply for groups.
Location
Guest Reviews
Situation géographique parfaite a 50 mètres de la 5 avenue, restaurant ,super marché, ect...,Boulangerie chez Cécile a recommandé en sortant de Nasim a droite idéale pour le petit déjeuner...et a 5 minutes de la plage à pied.
Idéalement situé.
Merci a l'équipe Nasim
Vraiment idéalement situé " Nasim au Top"
Rien ,Tout a été parfait.
El cuarto o condominio está muy bien.
El l club no tiene relación con el marketing que ofrece, estaba en muy malas condiciones, en cuestión de trato todo fue muy cordial y bien. Solo las locaciones del club no fue exactamente lo que ofrecieron.
The staff was nice, responsible and they accommodated late checkout for us.
The add is misleading. The cover picture of booking is from a beach club far away and it's fully destroyed and old.
La struttura è in un punto strategico, alle spalle della via principale in modo da evitare i rumori di notte. Difronte c’é un supermercato. La struttura dispone di un beach club più esclusivo di playa del carmen.
Nulla, da migliorare un po’ la pulizia
La ubicación, cerca de la 5 Avda, restaurant, supermercado
Problemas con los baños 2 días, primero las duchas no salía agua, las llaves duras para abrir y cerrar, llaves viejas, salía poca agua, y nos tuvimos que bañar con agua helada
Al segundo día el baño 1 era una piscina, tenía una fuga de agua, llegamos al depto y el agua estaba hasta el comedor, fue horrible de vacaciones y tratando de secar el piso, flexible del lavamanos tenía una fuga, le falta mantención y cariño al departamento
En la cocina necesitamos una olla mediana y solo había una olla chica, no tenía sartén pequeño para los huevos, en general falta renovar la implementación de la cocina.
El departamento tiene mal olor, le falta ventilación!
El club bahía camastros en mal estado, viejos y deteriorados, nosotros nos fuimos a otro club, pagamos en club Martina y todo excelente
Walking distance to the beach
Lots of good restaurants around
Communication was easy, owner very responsive
The property is in a desperate need for refurbishment.
Bathroom - black limescale showerhead, mouldy walls, missing tiles
Bedrooms - mouldy pillows, very old beds and one was fixed with a sellotape
Kitchen - lacks enough cuttlery, plates and a decent pan.
Beachclub - more of the same,very old and chipping paint, pool doesnt look clean
Emplacement proche de la 5 eme avenue , hôte réactif et à l’écoute
Le Logement pas très propre vaisselle pas propre , problème de chaudière douche froide et sans pression , très bruyant , beach club désastreux , pas de parking gratuit
Location. If I lived in playa this would be the perfect apartment
Beach club was quite disappointing. Terrible service, overpriced and empty.
This apartment was perfect, it had everything stated in the description of the apartment and was very comfy and everything was up to date and modern.
Its location was perfect as it was very close to 5th ave and to the beach and felt very safe at day and night time.
Nothing
Great location, very secure and clean
The mattress was very hard
Amplia y con buenas instalaciones .
Location, location, location! Oh, and the access to the beach club was amazing. Chilled there for several days.
Nothing in particular. Was above basic, less than luxury.
The pool was half our walking distance in a verry poor club
The lie about the pool no pool at all
Our stay was absolutely exceptional! The beach accessible through the property is breathtaking and simply stunning. The host was incredibly welcoming and truly attentive to our comfort. The location is fantastic — just steps away from Fifth Avenue and everything you need. We couldn’t have asked for more. Highly recommended, 1000 times over!
The photos posted for this hotel are totally photoshopped using filters. It is my opinion that they must have gotten friends and family to write reviews or bought the reviews. We were in unit 7 and it smelled of mold as soon as you stopped into it so you know it was on the walls. There was mold in different parts of the bathroom and there was mold all on the bedroom curtains. The second bathroom shower didn’t work so we never got to use it the entire time, even though I asked them to fix it twice. The shower that did “work” hardly had any water pressure. I actually washed my hair in the kitchen sink three times because that had better water pressure than the shower. The hot water handle got so hot that at the end of the shower you had to use a towel to turn it off or you would burn your hand. There was a sign that says you are not allowed to flush any toilet paper, even poopy toilet paper. But they just give you a regular trashcan without a lid or even extra trash bags. They say that it’s like that all over playa Del Carmen, but that’s not true. I never went into one restaurant or bar that said that we can’t flush the toilet paper. It said don’t flush paper towels, but that’s common sense everywhere in the world. Even the toilet seats were too big for the toilets because they hit the vanity and couldn’t even stay upright. So the one night I threw up, I had to hold the toilet seat up as well. This magical helper lady that everyone talks about, never saw her, never met her. There was a maintenance young man, but the only thing I ever saw him do for the entire six days we were there was wash the owners multiple vehicles in front of the property. I’m not exaggerating! The king size bed only came with two pillows, even after I asked for extra pillows with the reservation. They do not provide beach towels, but they will give you extra towels if you ask for them. But they don’t give you washcloths or hand towels.
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