Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor cleanliness
Bad food quality
Room issues

Categories

Cleanliness
4.61
The hotel had problems with cleanliness; guests noted furniture was outdated and very dirty.
Service
9.08
The staff was friendly and helpful, providing a great level of service.
Location
9.12
The location is wonderful, close to the sea and central to many attractions.
Room Quality
6.07
Guests experienced issues such as limited view and broken amenities in their rooms.
Amenities
6.1
Multiple issues were reported with the facilities, including non-functional toilets and poor-quality products.
Value for Money
7.56
Given the overall experience, visitors may feel they deserved better quality for the price paid.
Food and Beverage
5.11
Feedback indicated that breakfast quality was poor, with old ingredients and a lack of variety.
Overall Experience
7.58
Several guests expressed relief on not staying longer, showing overall dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:41

Property Description

Prime Location near Izmir's Promenade
Located just a few steps from Izmir's promenade, Pasaport Pier Hotel offers a convenient and picturesque setting for your stay. The proximity to multiple European and Eastern European consulates adds to the allure of the location.

Comfortable Rooms and Stunning Views
Each room at Pasaport Pier Hotel is equipped with air conditioning, a minibar, and an electric kettle for your convenience. The private bathrooms feature modern amenities and some rooms offer breathtaking sea views, enhancing your overall experience.

Delightful Dining Options and Nearby Attractions
Indulge in a delicious open-buffet breakfast at the spacious restaurant to kickstart your day. The hotel's bar serves a variety of beverages, and additional dining choices can be found in the surrounding area. With Cumhuriyet Square and Izmir fair center just a stone's throw away, exploring the city is a breeze.

Book now to experience the perfect blend of comfort and convenience at Pasaport Pier Hotel in Izmir!

Important information:

Please note that dinner will be served as set menu for half board bookings.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ADB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 25 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

Location

Guest Reviews

6.9
Based on 281 reviews
Cleanliness: 4.61
Service: 9.08
Location: 9.12
Room Quality: 6.07
Amenities: 6.1
Value for Money: 7.56
Food and Beverage: 5.11
Overall Experience: 7.58
C
Candan • family_with_children • de
3
Ich werde dieses Hotel nicht mehr buchen
Pros:

Die Lage des Hotels ist super. Das Personal ist freundlich und hilfsbereit.

Cons:

Das Mobiliar ist veraltet und sehr stark verschmutzt. Die Sessel der Tisch gehören zum Müll. Das Frühstück war sehr lieblos. Die Fenster in den Zimmern lassen sich nur einen kleinen Spalt öffnen. Obwohl ich bei der Buchung drum bat Zimmer mit Meerblick zu bekommen haben wir Zimmer mit Blick auf den Klimaschacht und einer dunklen Wand ohne Tageslicht bekommen. Für den Umzug in andere Zimmer mussten wir einen deutlichen Aufpreis zahlen.

2025-09-17 • via Nuitee
E
Elcin • couple • gb
5
2025-09-15 • via Nuitee
P
Phil • couple • gb
8
2025-09-14 • via Nuitee
• couple • nl
10
İzmire geldiğim de mutlaka burayı tercih edeceğim☺️
Pros:

Personel güler yüzlü ve çok yardımcı oldu her konuda ☺️

2025-09-11 • via Nuitee
H
Hüseyin • couple • at
5
Im Großen und Ganzen sind wir froh, dass wir nicht länger dort bleiben mussten. Die zwei, drei Nächte waren für uns scho
Pros:

Die Lage sehr zentral

Cons:

In den Gängen hat die Klimaanlage nicht funktioniert. In der ersten Nacht wurde außerdem unsere Klimaanlage kurz nach dem Check-in vom Hauptschalter aus ausgeschaltet. Wir haben erst nach einigen Stunden bemerkt, dass sie nicht mehr lief. Da es schon sehr spät am Abend war, wollten wir niemanden mehr stören.

2025-09-07 • via Nuitee
A
Asena • extended_group • gb
8
2025-09-06 • via Nuitee
R
Redjep • family_with_children • it
7
2025-09-01 • via Nuitee
M
Mina • couple • de
4
Pros:

Location

Cons:

The hotel’s location is wonderful, close to the sea and one of the ports. However, there were some critical problems with the facilities.
The sea-view room was extremely hot and unbearable at noon. The breakfast was terrible – the ingredients were not fresh, seemed old, and the quality was very poor.
The toilet flush didn’t work properly; it only worked once every 5 hours. Although the staff claimed to have fixed it, the problem continued, and only after 2 days did they agree to change the toilet.
Another issue was that they provided only one key card, which is very inconvenient for two guests.
When the room was cleaned, they often forgot to replace toilet paper. The shampoo and shower gel were of very low quality, watery, and felt like they were mixed with salt.
Communication was also very difficult, as the reception staff did not speak a single word of English.

2025-09-01 • via Nuitee
M
Mina • family_with_children • de
4
Cons:

The hotel’s location is wonderful, close to the sea and one of the ports. However, there were some critical problems with the facilities.
The sea-view room was extremely hot and unbearable at noon. The breakfast was terrible – the ingredients were not fresh, seemed old, and the quality was very poor.
The toilet flush didn’t work properly; it only worked once every 5 hours. Although the staff claimed to have fixed it, the problem continued, and only after 2 days did they agree to change the toilet.
Another issue was that they provided only one key card, which is very inconvenient for two guests.
When the room was cleaned, they often forgot to replace toilet paper. The shampoo and shower gel were of very low quality, watery, and felt like they were mixed with salt.
Communication was also very difficult, as the reception staff did not speak a single word of English.

2025-09-01 • via Nuitee
D
Deniz • couple • de
3
2025-08-22 • via Nuitee
H
Hafiz • family_with_children • az
6
Su kesilmezse ve oda panaroması olursa daha iyi olur.
Pros:

Temizlik

Cons:

Oda tam qapalı idi, aynalardan hiç bir taraf görünmürdü.

2025-08-22 • via Nuitee
• couple • ge
10
2025-08-22 • via Nuitee
R
Raneem • extended_group • jo
8
2025-08-20 • via Nuitee
T
Thomas • couple • de
9
Beste Lage am Pier
Pros:

- Frühstück solide und bei bester Aussicht
- freundliches und sehr hilfsbereites Personal (konnten bereits sehr früh ins Zimmer), weiter so! :)

2025-08-19 • via Nuitee
A
Aytaç Erdem
10
Mükemmel.
Pros:

Oda harikaydı, kahvaltı harikaydı. Kahvaltı yaparken martılar ve kargalar ziyaretimize geldi ve deniz manzarası eşliğinde mükemmel bir kahvaltı yaptık. Jakuziye söylenecek bir şey yok zaten.

2025-08-12 • via Nuitee
S
Shaikha • couple • ae
6
2025-08-11 • via Nuitee
• couple • az
2
2025-08-11 • via Nuitee
E
Enver
10
Pier
Pros:

Great city hotel in Izmir
Amazing staff

2025-07-26 • via Nuitee
M
Mesut • family_with_children • de
8
Pros:

Ausblick

Cons:

Stromausfall

2025-07-22 • via Nuitee
S
Sefa
10
Pros:

ok

2025-07-21 • via Nuitee