Hotel Quetzalcalli

Hotels
8.4 (133 reviews)
Constitución No. 8, San Sebastian Xolalpa , San Juan Teotihuacán , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Terrace
Family rooms
Fax/photocopying
Tour desk
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Limited hot water
Breakfast options could be improved

Categories

Cleanliness
8.04
The room was clean and well-kept, though some guests referenced issues with hot water and leaks.
Service
9.01
The staff were perceived as very helpful and friendly, providing excellent service throughout the stay.
Location
9.05
Close proximity to the pyramids and a beautiful garden view, enhancing the overall experience.
Room Quality
8
Rooms were comfortable but some guests noted that mattresses were too firm and beds squeaked.
Amenities
8.53
Included basic amenities; however, some wished for a full-service restaurant.
Value for Money
8.49
The hotel offered good value, especially considering the affordable price for its location.
Food and Beverage
7.54
Breakfast options were limited and not very satisfying for some guests.
Overall Experience
8.51
Overall, guests had a positive experience with just minor complaints, leading to a good impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:44

Property Description

Stunning Views of Teotihuacan Pyramids:
Enjoy breathtaking views of the world-famous Teotihuacan Pyramids right from your room at Hotel Quetzalcalli.

Convenient Amenities:
From free Wi-Fi and shuttle service to a children’s playground, we ensure a comfortable stay for our guests. The rooms are equipped with cable TV, a wardrobe, and a private bathroom for your convenience.

Local Attractions and Activities:
Indulge in a traditional temazcal treatment, explore the archaeological site just minutes away, or visit the historic town of Acolman nearby. With an on-site football field, craft store, and proximity to Parque Reino Animal Park, there's something for everyone.

Book now for an unforgettable experience at Hotel Quetzalcalli!

Important information:

Property accepts credit cards but a deposit for 50% of the first night of the reservation via bank transfer is required at least 72 hrs before arrival or the reservation can be cancel by property (see Hotel Policies). [Hotel Quetzalcalli] will contact you with instructions after booking.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 133 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
A
Alexandre • family_with_children • fr
9
Pros:

Le personnel est tres sympa. El le lieu est reposant.

2026-02-14 • via Nuitee
E
Eber • family_with_children • mx
10
Pros:

La comodidad la tranquilidad y el buen servicio

Cons:

Falla un poco el internet

2026-02-09 • via Nuitee
E
eusebia • family_with_children • mx
10
Pros:

All the areas are very welcoming, the rooms are comfortable, and the staff are all very friendly. The location is very close to the Pyramids of the Moon and the Sun; I would definitely go back!

Cons:

Nothing

2026-01-31 • via Nuitee
V
Villegas • family_with_children • mx
7
Pros:

El parking

Cons:

La regadera

2026-01-26 • via Nuitee
D
Diana • family_with_children • mx
9
2026-01-20 • via Nuitee
P
Peláez • family_with_children • mx
10
Pros:

Muy limpio, muy bonito , un desayuno muy sabroso las instalaciones muy bonitas

2026-01-20 • via Nuitee
A
Arielle • solo_traveller • us
10
very grateful!
Pros:

very kind staff - so helpful - helped me carry so much heavy stuff up to my room. thankful for that.

Cons:

breaky was ok

2026-01-19 • via Nuitee
F
Faustina • family_with_children • th
7
2026-01-19 • via Nuitee
R
RAFAEL • solo_traveller • mx
6
Pros:

LIMPIO

Cons:

AMBOS DIAS TUVE PROBLEMAS CON EL AGUA CALIENTE EN LA HABITACION

2026-01-19 • via Nuitee
J
Jose Luis • family_with_children • cr
8
Pros:

Su cercania con las pirámides, los vuelos en globo están serca
Hay mucho espacio al aire libre
El personal es muy atento
El desayuno incluido esta bien,

Cons:

El baño es pequeño
No hay basureros en la habitación

2026-01-12 • via Nuitee
A
Andreas • family_with_children • it
9
2026-01-11 • via Nuitee
M
Morales • family_with_children • mx
10
2026-01-02 • via Nuitee
S
Salvador • family_with_children • us
10
2025-12-29 • via Nuitee
L
Laura • family_with_children • mx
8
Los dueños del hotel son excelentes personas
Pros:

La atención de los propietarios del hotel

Cons:

No hay agua caliente más que a determinado horario también el horario del desayuno es muy corto

2025-12-22 • via Nuitee
H
Herlande • couple • us
9
Pros:

El patio es increíble, me da sensación que estoy en mi provincia área verde y limpio tranquilo

2025-12-19 • via Nuitee
M
Mendez Quintana • family_with_children • us
5
Pros:

Pancakes did not look cooked all the way

Cons:

Be present when needed

2025-12-18 • via Nuitee
S
Santos • family_with_children • mx
10
Pros:

La cama para dormir

Cons:

Todo me gustó

2025-11-25 • via Nuitee
S
Sandino • family_with_children • ni
7
Buena ubicación, desayuno no es bueno, y sufrimos de mucho ruido por una fiesta al frente de nuestra habitación.
Pros:

Ubicación

Cons:

Mucho ruido, había fiestas al frente de nuestra habitación.

2025-11-24 • via Nuitee
A
Araceli • family_with_children • mx
1
Cons:

No reservaron las habitaciones solicitadas. Al ponernos en contacto no dieron ninguna respuesta.

2025-11-21 • via Nuitee
S
SAUL TADEO • family_with_children • mx
1
No me recibieron. Me dejaron varado en la madrugada.
Pros:

No me recibieron. Me dejaron varado en la madrugada.

Cons:

No me recibieron. Me dejaron varado en la madrugada.

2025-11-20 • via Nuitee