Hotel Quetzalcalli

Hotels
8.4 (165 reviews)
Constitución No. 8, San Sebastian Xolalpa , San Juan Teotihuacán , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Limited hot water
Breakfast options could be improved

Categories

Cleanliness
8.04
The room was clean and well-kept, though some guests referenced issues with hot water and leaks.
Service
9.01
The staff were perceived as very helpful and friendly, providing excellent service throughout the stay.
Location
9.05
Close proximity to the pyramids and a beautiful garden view, enhancing the overall experience.
Room Quality
8
Rooms were comfortable but some guests noted that mattresses were too firm and beds squeaked.
Amenities
8.53
Included basic amenities; however, some wished for a full-service restaurant.
Value for Money
8.49
The hotel offered good value, especially considering the affordable price for its location.
Food and Beverage
7.54
Breakfast options were limited and not very satisfying for some guests.
Overall Experience
8.51
Overall, guests had a positive experience with just minor complaints, leading to a good impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:44

Property Description

Stunning Views of Teotihuacan Pyramids:
Enjoy breathtaking views of the world-famous Teotihuacan Pyramids right from your room at Hotel Quetzalcalli.

Convenient Amenities:
From free Wi-Fi and shuttle service to a children’s playground, we ensure a comfortable stay for our guests. The rooms are equipped with cable TV, a wardrobe, and a private bathroom for your convenience.

Local Attractions and Activities:
Indulge in a traditional temazcal treatment, explore the archaeological site just minutes away, or visit the historic town of Acolman nearby. With an on-site football field, craft store, and proximity to Parque Reino Animal Park, there's something for everyone.

Book now for an unforgettable experience at Hotel Quetzalcalli!

Important information:

Property accepts credit cards but a deposit for 50% of the first night of the reservation via bank transfer is required at least 72 hrs before arrival or the reservation can be cancel by property (see Hotel Policies). [Hotel Quetzalcalli] will contact you with instructions after booking.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 165 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
M
Martin • solo_traveller • fr
10
Pros:

Situé parfaitement pour visiter les pyramides, un jardin idéal pour faire jouer les enfants,proximité petits commerces et restaurants (gruta).

Cons:

Petit déjeuner certes offert, mais très frugal et peu de goût, ne pas compter dessus.

2026-05-10 • via Nuitee
C
Carlos Augusto • solo_traveller • mx
1
Pros:

Ni si quiera me abrieron la puerta no habia nadie estuve tocando y nadie salió, mal servicio

2026-05-09 • via Nuitee
K
Karen Bibiana • solo_traveller • mx
1
Cons:

Mala atención

2026-05-03 • via Nuitee
C
CASTRO MARTINEZ • solo_traveller • mx
9
2026-05-02 • via Nuitee
E
Erik • family_with_children • mx
8
Pros:

Las áreas verdes muy bonitas

Cons:

El personal es un poco apático desayuno caro

2026-05-02 • via Nuitee
C
Christian • solo_traveller • mx
9
Pros:

La cercanía con la ZA

Cons:

Que no tenía cortina el baño

2026-04-27 • via Nuitee
B
Bruno Talini • solo_traveller • br
2
Péssimo
Pros:

Perto das pirâmides. Apenas.

Cons:

Quarto sem cortina(bem claro), sem ventilador/ar, chuveiro não esquentava, banheiro pequeno e ruim, cama ruim. Wi-fi ruim. Café da manhã dito que seria às 8h, começou 8:50, sendo frutas e uma panqueca (com geleia, apenas). A minha tinha um cabelo junto.

2026-04-25 • via Nuitee
A
Alma • solo_traveller • mx
9
Pros:

Está muy bien ubicado
Muy limpio

Cons:

Todo bien solo como sugerencia es poner espejos (baño y habitación)

2026-04-23 • via Nuitee
A
Alejandra • solo_traveller • mx
10
Pros:

Todo!!!!!!lo super recomiendo

2026-04-22 • via Nuitee
A
Ariza • couple • mx
1
Horrible experience
Pros:

Nothing

Cons:

The lack of professionalism by the hostess

2026-04-21 • via Nuitee
I
Irene • solo_traveller • mx
10
Pros:

Un excelente opción para descansar

Cons:

Que no había insumos de higiene personal

2026-04-16 • via Nuitee
L
Laura Marcela • solo_traveller • co
10
Pros:

Tiene un gran espacio natural

2026-04-14 • via Nuitee
A
ALEJANDRO • family_with_children • mx
9
Buena atención, muy agradable y confortable la estancia. Lo recomiendo.
Pros:

Tanto la ubicación como el desat}yuno y el servicio de agua en baños estuvo muy bien. Todo bien para la relación de costo-servicio. Excelente la limpieza.

Cons:

No hay quejas ni observaciones, muy bien la atención.

2026-04-14 • via Nuitee
D
Dennis • family_with_children • de
3
Pros:

Die Lage ist ok, zur Pyramide muss man trotzdem mit dem Uber am besten.

Cons:

Sehr laut in der Nacht, ein Zug der ständig hupt, Hunde die bellen. Dazu noch eine dauerhafte Beleuchtung im Garten, die Vorhänge halten das nicht ab.
Eine absolut schlaflose Nacht.

2026-04-01 • via Nuitee
C
christian • family_with_children • fr
8
2026-03-28 • via Nuitee
O
Ophélie • family_with_children • fr
4
Séjour correct mais décevant. La présence du jardin a égayé notre séjour.
Pros:

La situation à proximité des pyramides, le jardin, les lits confortables

Cons:

Le prix n'était pas celui indiqué par booking, nous avons payé 600 pesos supplémentaires pour 2 nuits, c'est la première fois que cela nous arrive et le personnel était peu aimable. Il n'y avait personne pour nous accueillir le soir, nous avons dû téléphoner pour qu'une personne vienne et le petit déjeuner était léger à notre goût.
La façon dont est conçue la douche, cela inonde la salle de bains dans laquelle il n'y a pas de tapis de bain.

2026-03-26 • via Nuitee
L
Lidia Susana • couple • us
7
Pros:

La hubicacion está bien

Cons:

Nada

2026-03-21 • via Nuitee
J
Jennifer • solo_traveller • us
9
If you are going n a hot air ballon ride, this is a great budget opportunity as it is centrally located!
Pros:

Small but awesome open courtyard space. The shower had great hot water!!!

Cons:

Rooms are a little small and could use and upgrade (ex:replace bathroom door)

2026-03-20 • via Nuitee
J
Jesus Emmanuel • extended_group • mx
10
Excelente lugar
Pros:

La ubicación es excelente para las actividades que realizamos con los amigos y zona muy tranquila para descansar.

2026-03-19 • via Nuitee
J
Joanne • couple • ca
8
2026-03-19 • via Nuitee