Hotel Quetzalcalli

Hotels
8.4 (142 reviews)
Constitución No. 8, San Sebastian Xolalpa , San Juan Teotihuacán , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Room service
Terrace
Family rooms
Fax/photocopying
Tour desk
Sauna
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Limited hot water
Breakfast options could be improved

Categories

Cleanliness
8.04
The room was clean and well-kept, though some guests referenced issues with hot water and leaks.
Service
9.01
The staff were perceived as very helpful and friendly, providing excellent service throughout the stay.
Location
9.05
Close proximity to the pyramids and a beautiful garden view, enhancing the overall experience.
Room Quality
8
Rooms were comfortable but some guests noted that mattresses were too firm and beds squeaked.
Amenities
8.53
Included basic amenities; however, some wished for a full-service restaurant.
Value for Money
8.49
The hotel offered good value, especially considering the affordable price for its location.
Food and Beverage
7.54
Breakfast options were limited and not very satisfying for some guests.
Overall Experience
8.51
Overall, guests had a positive experience with just minor complaints, leading to a good impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:44

Property Description

Stunning Views of Teotihuacan Pyramids:
Enjoy breathtaking views of the world-famous Teotihuacan Pyramids right from your room at Hotel Quetzalcalli.

Convenient Amenities:
From free Wi-Fi and shuttle service to a children’s playground, we ensure a comfortable stay for our guests. The rooms are equipped with cable TV, a wardrobe, and a private bathroom for your convenience.

Local Attractions and Activities:
Indulge in a traditional temazcal treatment, explore the archaeological site just minutes away, or visit the historic town of Acolman nearby. With an on-site football field, craft store, and proximity to Parque Reino Animal Park, there's something for everyone.

Book now for an unforgettable experience at Hotel Quetzalcalli!

Important information:

Property accepts credit cards but a deposit for 50% of the first night of the reservation via bank transfer is required at least 72 hrs before arrival or the reservation can be cancel by property (see Hotel Policies). [Hotel Quetzalcalli] will contact you with instructions after booking.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MEX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 142 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 7.54
Overall Experience: 8.51
C
christian • family_with_children • fr
8
2026-03-28 • via Nuitee
O
Ophélie • family_with_children • fr
4
Séjour correct mais décevant. La présence du jardin a égayé notre séjour.
Pros:

La situation à proximité des pyramides, le jardin, les lits confortables

Cons:

Le prix n'était pas celui indiqué par booking, nous avons payé 600 pesos supplémentaires pour 2 nuits, c'est la première fois que cela nous arrive et le personnel était peu aimable. Il n'y avait personne pour nous accueillir le soir, nous avons dû téléphoner pour qu'une personne vienne et le petit déjeuner était léger à notre goût.
La façon dont est conçue la douche, cela inonde la salle de bains dans laquelle il n'y a pas de tapis de bain.

2026-03-26 • via Nuitee
L
Lidia Susana • couple • us
7
Pros:

La hubicacion está bien

Cons:

Nada

2026-03-21 • via Nuitee
J
Jennifer • solo_traveller • us
9
If you are going n a hot air ballon ride, this is a great budget opportunity as it is centrally located!
Pros:

Small but awesome open courtyard space. The shower had great hot water!!!

Cons:

Rooms are a little small and could use and upgrade (ex:replace bathroom door)

2026-03-20 • via Nuitee
J
Jesus Emmanuel • extended_group • mx
10
Excelente lugar
Pros:

La ubicación es excelente para las actividades que realizamos con los amigos y zona muy tranquila para descansar.

2026-03-19 • via Nuitee
J
Joanne • couple • ca
8
2026-03-19 • via Nuitee
S
Shan • family_with_children • ca
10
2026-03-17 • via Nuitee
M
Mayolin • family_with_children • mx
8
Pros:

La amabilidad de la chica en recepción

Cons:

Que no había papel higiénico ni jabón. Las cobijas un poco desgastadas

2026-03-16 • via Nuitee
C
Cindy • family_with_children • mx
9
Pros:

El lugar está bonito y queda super cerca de las pirámides de teotihuacan

2026-03-14 • via Nuitee
M
Martha • couple • mx
8
2026-03-05 • via Nuitee
E
Elsa • extended_group • es
7
Lugar tranquilo
Pros:

Un lugar tranquilo, el desayuno escaso, sencillo, la habitación buena , cómoda.

2026-03-01 • via Nuitee
H
Hector • family_with_children • us
10
Pros:

Excellent

2026-02-28 • via Nuitee
J
Jose • family_with_children • mx
10
Excelente Opcion en la zona, seguro
Pros:

Excelente disponibildada de la gente que atiende, hotel muy centrico, tranquilo, grandes espacios abiertos y hay buena seguridad para el auto

Cons:

que mejoren la comunicación con el personal, tardan mucho en contestar un mensaje o una llamada. Nada grave, si lo mejoran son una excelente opcion

2026-02-28 • via Nuitee
E
Eber • family_with_children • mx
1
Pésimo
Pros:

Me gustaba todo desgraciadamente cambian cuando uno los frecuenta más y se vuelven irresponsables

Cons:

No ponen agua caliente, no están al pendiente de los clientes, se meten a los cuartos aún estando ocupados violando tu intimidad, el desayuno es pésimo, no tienen cambio y se quedan tu dinero, la tele no tiene canales que poder ver, remodelan y hacen ruido un domingo muy temprano pésimo muy mal no lo recomiendo

2026-02-23 • via Nuitee
A
Alexandre • family_with_children • fr
9
Pros:

Le personnel est tres sympa. El le lieu est reposant.

2026-02-14 • via Nuitee
E
Eber • family_with_children • mx
10
Pros:

La comodidad la tranquilidad y el buen servicio

Cons:

Falla un poco el internet

2026-02-09 • via Nuitee
E
eusebia • family_with_children • mx
10
Pros:

All the areas are very welcoming, the rooms are comfortable, and the staff are all very friendly. The location is very close to the Pyramids of the Moon and the Sun; I would definitely go back!

Cons:

Nothing

2026-01-31 • via Nuitee
V
Villegas • family_with_children • mx
7
Pros:

El parking

Cons:

La regadera

2026-01-26 • via Nuitee
P
Peláez • family_with_children • mx
10
Pros:

Muy limpio, muy bonito , un desayuno muy sabroso las instalaciones muy bonitas

2026-01-20 • via Nuitee
D
Diana • family_with_children • mx
9
2026-01-20 • via Nuitee