Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Expensive food
Limited choices

Categories

Cleanliness
8.51
Rooms described as clean and well-maintained.
Service
8.98
Staff praised for being accommodating, friendly, and helpful.
Location
8.52
Hotel location noted as convenient and accessible.
Room Quality
7.97
Rooms noted for comfort, but some dated features mentioned.
Amenities
8.5
Amenities viewed positively, with mention of pool and spa facilities.
Value for Money
7.96
Food and beverage noted as expensive with limited choices.
Food and Beverage
7.51
Food quality criticized; lack of variety and cold dishes mentioned.
Overall Experience
8.48
Visitors expressed high satisfaction overall despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:10

Property Description

Luxurious Amenities
Villa Caceres Hotel offers a charming escape in Naga City with an outdoor pool, jacuzzi, sauna, and aerobics studio for guests to unwind and relax.

Elegant Rooms
Indulge in the Victorian-inspired decor of the rooms, featuring wooden flooring, flat-screen TVs, and tea/coffee facilities, providing a cozy and comfortable stay.

Convenient Location
Situated along Magsaysay Avenue, the hotel is just a short drive from Basilica Church and SM Naga, with free airport shuttle service and on-site parking for a hassle-free stay.

Book your stay at Villa Caceres Hotel for a perfect blend of luxury, comfort, and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WNP

Location

Guest Reviews

8.3
Based on 466 reviews
Cleanliness: 8.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
H
Harold • solo_traveller • gb
8
Amazing
Pros:

Everything

Cons:

None

2026-08-19 • via Nuitee
M
Maria • couple • ph
9
Location is very convenient and friendly staff
Pros:

Very convenient

2026-08-19 • via Nuitee
H
Harold • solo_traveller • gb
8
2026-08-19 • via Nuitee
J
Jenny Lou • extended_group • nz
8
2026-08-17 • via Nuitee
T
Tina • solo_traveller • nz
6
Pros:

Loxation..staffs are accomodating

Cons:

Breqkfast buffet not worth it

2026-08-16 • via Nuitee
J
Jocelyn • extended_group • ae
7
2026-07-19 • via Nuitee
J
Jocelyn • extended_group • ae
7
2026-07-19 • via Nuitee
B
Bernard • couple • ch
10
Un très agréable séjour
Pros:

La propreté, le personnel, la salle de sport et la piscine. Les repas sont très bon.

Cons:

Rien

2026-07-18 • via Nuitee
S
Serrano • solo_traveller • ph
9
2026-07-11 • via Nuitee
C
carl • solo_traveller • gb
6
Pros:

Staff fantastic. Breakfast greet. But need sugar free bread. , othere wise 👍

Cons:

Only problem bedroom great but very bad smell in bathroom of sewage. Need to be delt with. Could not stay in that room again. As it has now windows, in room to get ride of smell. Thats why my ratings fell so low , othere wise great. ,many tourists would complain, about that. So must be delt with. Sorry. But othere wise great 👍 👌

2026-07-07 • via Nuitee
T
Toralde • solo_traveller • ph
10
2026-07-01 • via Nuitee
A
Augustus • solo_traveller • ph
8
2026-06-27 • via Nuitee
C
Carol • couple • ph
10
Comfortable
Pros:

All

Cons:

None

2026-06-13 • via Nuitee
S
Shaw • couple • us
9
Great
Pros:

The best hotel in Naga

Cons:

Food is always cold on the buffet (RJ’s) at breakfast

2026-06-11 • via Nuitee
S
Serrano • solo_traveller • vg
9
2026-06-10 • via Nuitee
E
Enrique • solo_traveller • us
8
2026-06-08 • via Nuitee
V
Veronica • family_with_children • au
8
The exceptional staff made the big difference in our stay.
Pros:

Staff are amazing! I truly felt the hospitality that we Filipinos are known for!

Cons:

Its outdated. Particularly the free room provided for the bride. We came to visit her room and it had filthy carpeted floor. Our rooms were clean, bed was comfortable, shower / toilet bit small.

2026-06-07 • via Nuitee
S
SOLOMON • couple • jp
10
2026-06-06 • via Nuitee
C
Charity • solo_traveller • ph
10
2026-06-04 • via Nuitee
M
Mariel • couple • ph
6
Pros:

It’s accessible

Cons:

The hallway didn’t have carpet, so you could hear every footstep at all hours. The hotel hosts guests for weddings, and you can only imagine how loud it is around 4:00 a.m. when families are prepping—loud voices, heels clicking, and constant noise.

There’s also this constant sound of tables and chairs being moved from upstairs. I reckon it’s an events hall being set up, which only adds to the disturbance. Suffice it to say, I did not sleep off my jetlag.

I called reception to report the issue, but nothing was addressed. The door also had significant gaps; a cockroach was able to get through and make it all the way to the bathroom.

Reception did apologize, but I expected them to move me to a different room—ideally far from where the wedding guests (bride, groom, and their group) were staying. Unfortunately, that never happened.

2026-05-31 • via Nuitee