Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Expensive food
Limited choices

Categories

Cleanliness
8.51
Rooms described as clean and well-maintained.
Service
8.98
Staff praised for being accommodating, friendly, and helpful.
Location
8.52
Hotel location noted as convenient and accessible.
Room Quality
7.97
Rooms noted for comfort, but some dated features mentioned.
Amenities
8.5
Amenities viewed positively, with mention of pool and spa facilities.
Value for Money
7.96
Food and beverage noted as expensive with limited choices.
Food and Beverage
7.51
Food quality criticized; lack of variety and cold dishes mentioned.
Overall Experience
8.48
Visitors expressed high satisfaction overall despite a few criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:10

Property Description

Luxurious Amenities
Villa Caceres Hotel offers a charming escape in Naga City with an outdoor pool, jacuzzi, sauna, and aerobics studio for guests to unwind and relax.

Elegant Rooms
Indulge in the Victorian-inspired decor of the rooms, featuring wooden flooring, flat-screen TVs, and tea/coffee facilities, providing a cozy and comfortable stay.

Convenient Location
Situated along Magsaysay Avenue, the hotel is just a short drive from Basilica Church and SM Naga, with free airport shuttle service and on-site parking for a hassle-free stay.

Book your stay at Villa Caceres Hotel for a perfect blend of luxury, comfort, and convenience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WNP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for ₱ 500 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for ₱ 1,500 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 445 reviews
Cleanliness: 8.51
Service: 8.98
Location: 8.52
Room Quality: 7.97
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
M
Mariett • extended_group • gb
4
Expensive is not worth for the money and the toilet is filthy
Pros:

Easy access

Cons:

Noisy because the window is not double blade

2026-05-08 • via Nuitee
M
Marife • solo_traveller • ph
10
Excellent
Pros:

Breakfast and cleaness

2026-05-02 • via Nuitee
A
Aira • solo_traveller • ph
10
2026-05-02 • via Nuitee
T
Tita • solo_traveller • ph
9
Pros:

The hotel has a friendly aura.
Restaurant food are good.
The bar club accessibility.

Cons:

One of the desk staff is not friendly.

2026-04-30 • via Nuitee
J
Jennifer • family_with_children • ph
9
Pros:

the beds were large (even the twin ones) and super comfortable. Also, the free wifi while in the hotel was very useful. We appreciated very much that we could have small meetings within the hotel instead of us having to go out and hold the meetings all over the city.

Cons:

Pest control -- especially in the bathrooms. Can be much improved.

2026-04-20 • via Nuitee
D
Dee • solo_traveller • ph
7
2026-04-16 • via Nuitee
L
Lina • couple • us
7
Our stay was okay to good but it could have been better.
Pros:

Staff was excellent, especially the front personnel who were very helpful and pleasant on the job.

Cons:

Breakfast was not as good as our previous stay 2 years ago. Selection was limited and when we came down a little late, we noticed that some dishes were quickly gone and not replenished. But it was understandable - it may be due to the higher cost of groceries this time. Regarding our room, we had to transfer to another room due to inoperable outlets and the staff that came to fix the problem could not make them work. Outlets are important to us, especially when traveling on business.

2026-04-12 • via Nuitee
C
Cherryl • solo_traveller • ph
8
2026-04-10 • via Nuitee
V
Vegilia • family_with_children • ca
9
Comfort and relaxing
Pros:

Location is good

Cons:

Location

2026-04-02 • via Nuitee
I
Irish Ivy • family_with_children • ph
10
Pros:

Hospitality

Cons:

Wifi is intermittent

2026-04-01 • via Nuitee
A
Arcega • family_with_children • ph
8
2026-03-28 • via Nuitee
A
Arcega • family_with_children • ph
8
Pros:

Room, location, food

Cons:

No available electrical socket near bed

2026-03-27 • via Nuitee
E
Efipanio • family_with_children • ph
10
Marc 20 21 22
Pros:

Food

Cons:

Room ref is out of order

2026-03-26 • via Nuitee
F
Florence • family_with_children • fr
8
Très bon hôtel, personnel très serviable et compétent
Pros:

Le personnel était au petits soins pour nous et ils nous ont aidé à organiser tous nos déplacements. La chambre très propre et très spacieuse.

Cons:

La chambre qui donnait sur la rue était un peu bruyante la journée.

2026-03-24 • via Nuitee
R
Ronald • couple • de
8
recommended
Pros:

great location, about 20 minutes from Naga Airport
the hotel offers an convenient shuttle service

the hotel has a spa, pool and several restaurants

pricing is reasonable

Cons:

my room was on the street-side and a bit noisy

the nearby elevator did not always work

2026-03-24 • via Nuitee
M
Molina • family_with_children • ca
10
We stay here every year and have always had a good experience. Staff is very friendly and helpful, amenities provided ar
Pros:

Location, amenities, staff all positive.

2026-03-08 • via Nuitee
E
Ebenezer • couple • au
6
Good and relaxing
Pros:

Breakfast was good met my expectation.

Cons:

Although the room was clean, it requires preventative maintenance and make over to fit the "executive class."

2026-03-03 • via Nuitee
P
Phyrra Chloe • family_with_children • ph
10
Pros:

Accessible and safe

Cons:

None

2026-03-02 • via Nuitee
L
Luzon • family_with_children • ph
8
Pros:

All 🤍

Cons:

Slow internet service only // RJs buffet inhouse landline non responsive

2026-03-02 • via Nuitee
N
Nick • solo_traveller • dk
2
Cons:

Super loud, my entire room was vibrating from the bass. People running around pushing the doorbell in the middle of the night.

Booked a week, but left after two nights. No apologies or anything.

2026-02-28 • via Nuitee