Top Hotel N Residence Insadong

Really lovely staff. However, I stayed at this hotel for 8 nights and they do not change the bedding. 8 consecutive nights is completely unacceptable. Otherwise, the hotel is fine for price.

Convenient location and decent room. However unsatisfied that there was no cleaning/change of linens despite staying 4 nights.

We had a nice stay for 7 nights.
Front desk receptionist were super kind and helpful. The room was little small but it had a plenty of storage cabinets and kitchen with washer. No lobby but very practical.
Great location to walk around many attractions.

The hotel staff gives me excellent attention. And if I would return to that hotel.

I like the attention of the person who checkin the easy access

Was excellent and amazing

The weekend receptionist was really nice. The hotel is super convenient but not all uber taxis would meet at the hotel, so we would have to walk a block or so. I was charged for an extra person and there was a lot of miscommunication when It tried to fix it before we left. On arrival I tried again. The receptionist said they don't charge an extra person in a 3 person room if there are 3 people in the room. I showed her the receipt. She said she'd tell the manger and that he would come talk to us, and that never happened. We had 2 people in a 3 person room and I was charged $60 for an extra person.

Staff was excellent, kind and helpful. Check-in was a breeze and staff was very helpful in my looking for an outlet converter that I forgot at home. I asked if convenience stores would sell them but the staff directede to their vending machine which carried everything from converters, soda, and laundry detergent. The prices are very competitive and sometimes bettee than the convenience stores.

Eri at the front desk was very helpful when I wanted to use the dryer and even helped me figure out a food delivery app. I would stay again because I felt comfortable here and the neighborhood is a great location. Close to the nightlife but also in Insadong which has its own unique historical character.

Very conveniently located and affordable room. Was great having a kitchenette and washing machine in the room. I only wish there was some kind of kettle to boil water for coffee/tea. There is a shared microwave in the hall, but I just used the small skillet. Otherwise, large bathroom, good storage. The bed is hard as a rock, though. Like really sleeping on a sheet of plywood with a blanket on it. Staff was great and always very friendly, and checking in after hours was really easy!

Perfectly situated to get to all neighbouring areas with ease by transport or walking. Facilities are great for laundry and the option to cook in the comfort of your own room. The staff are very attentive and make sure you are comfortable, great service by Sean, Brandon & Sharon, the domestic staff work very hard too. This is my second stay at this hotel, it is basic amd the rooms are small but has a lovely atmosphere.

Staff hospitality is superb! Very helpful gentleman and lady at the check in counters. Always greet you when entering and leaving.

The hotel is inside a very ugly looking street but just a few feet after it gets very cool.
The rooms are smaller than I expected and the sheets makes noise when you move. Go figure.
The staff is only available from 10 to 10.
The hallways are super noisy echoing with the slightest movement. The microwave is in the hallway next to them elevator.
Nothing to have breakfast around except coffee and bread. All the places around open at 11am.

Kind and helpful staff, pleasant stay

This property is very very well maintained and situated. It's a few minutes walk away from the subway station, with plenty of shops, coffee spots and convenience stores surrounding it. The staff were lovely as well ☺️

Staff were wonderful. Great area to stay. Lots of shopping, Cafes, restaurants and transit nearby.
Will be back when coming to korea.

The location this is in is top notch. Historic streets filled with restaurants and shops are right outside the hotel. The area felt very safe; the hotel is sufficient, rooms are very small but that’s not unexpected in South Korea. The staff were all super friendly. I would stay again.

Great location, many dining and shopping options.

Nice at the place, very central, the room was very small and the bed super hard but furniture in the room were very convenient (fridge, washing machine) and the large shower was very nice after a day of walking around.

The host there was really helpful and friendly definitely would come back again , I had a wonderful stay here for my first time in Seoul.

Extremely convenient to subway lines 3 and 5 and short walk to bus stations. Lots of good places to eat in the area. Room had small cooktop to do some light cooking if you prefer to dine indoors, but with the assortment of dining options we didn't use it. Room has a laundry machine also which was a nice touch.