Mercure Danang French Village Bana Hills

Hotels
Mercure
8.2 (5067 reviews)
An Son Hamlet, Hoa Ninh Commune, Hoa Vang Dist , Da Nang , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cold rooms
Limited dining options
Issues with heating

Categories

Cleanliness
7.98
Multiple mentions of clean rooms; however, some criticisms about cold rooms impact rating.
Service
8.45
Staff consistently described as friendly and helpful, providing good service.
Location
8.49
Highlighted as a strong point; excellent views and accessibility.
Room Quality
7.94
Rooms are generally comfortable, but issues like heater inefficiency noted.
Amenities
8.47
Good amenities, including breakfast and pool, though a few mentioned limitations.
Value for Money
8.13
No significant complaints, indicating it provides good value.
Food and Beverage
7.98
Positive remarks on breakfast but some criticism regarding variety and a la carte options.
Overall Experience
8.15
Overall a great experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:27

Property Description

European Village Ambiance
Experience the charm of a 19th-century European village at Mercure Danang French Village Bana Hills. Step into a unique world where history meets luxury.

Luxurious Amenities
Indulge in free WiFi, a rejuvenating spa, and a delightful barbecue experience. Unwind in well-appointed rooms with modern comforts and elegant touches.

Scenic Cable Car Access
Enjoy exclusive access to the hotel via a scenic cable car ride. Revel in breathtaking views as you ascend to this enchanting retreat high above the city.

To book your stay at Mercure Danang French Village Bana Hills and create unforgettable memories, visit our website or call us today.

Important information:

Cable car operates from 07:30AM to 05:00PM. Guests are advised to show up at Toc Tien Station to reach the property at least 30 minutes prior to last cable car departure. Compulsory ticket with a discount from Public price is offered to hotel’s guests. Mercure Danang French Village Bana Hills is not responsible for vehicular arrangements or compensation due to guest’s late arrivals.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: DAD

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for VND 800,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 5067 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
A
Angela solo_traveller au
9
Quirky, but fun
Pros:

The old village was fun
Glad we upgraded to the family room.
View from window was cute.

Cons:

Limited options for dinner we ended up using the in house room service

2026-05-08 via Nuitee
M
more family_with_children in
9
It was amazing and memorable
Pros:

Location, ambience

Cons:

Cost on higher side. Rush in day time

2026-05-08 via Nuitee
D
Deborah couple gb
6
2026-05-08 via Nuitee
A
Abha couple in
9
Good
Pros:

Location

Cons:

Should have given more offers on lunch and dinner buffets.

2026-05-08 via Nuitee
M
Matt solo_traveller au
8
A pleasant stay
Pros:

The hotel is to the right of the cable car station exit point It is close to eating/dining Large reception to cater for rooms to be allocated

Cons:

Unfortunately the lights in my were not working after a short time loss of power to the hotel
The mattresses need replacing in room 2408 as they do sag a bit in the middle

2026-05-08 via Nuitee
S
Suzanne couple au
7
Good for Influencers
Pros:

The Coaster was fun as I hadn't been on a theme ride for a while. There was a lot to explore and looks like it's only getting bigger and better.

As we were staying overnight, we jumped the line to the cable car. Staff really look after you and walk you the whole way to reception.

Cons:

Bana Hills was fine, but just not great for us. More for people who like taking pictures of themselves.

It's a fairy land, so not really showing the real Vietnam which is what I like to see.

2026-05-07 via Nuitee
C
Conti family_with_children ph
10
Me and my family loved it. We're definitely going back!
Pros:

Everything

Cons:

Nothing

2026-05-07 via Nuitee
C
Celia Priya solo_traveller au
9
Best overnight trip!
Pros:

Experiencing Ba Na Hills with less crowds in late afternoon/evening & early morning. This place is just stunning, with so many different areas to explore. Staying in Mercure makes the most of this experience without feeling rushed or overwhelmed by crowds. The breakfast spread of the one of largest and most extensive ones I have seen of late.

Cons:

It is quite pricey for a single night stay, but totally worth it.

2026-05-07 via Nuitee
B
Bev couple gb
6
Adequate stay if you want to be at Ba Na Hills
Pros:

Location to Ba Na hills

Cons:

Dark dingy rooms

2026-05-06 via Nuitee
E
Elaine couple gb
8
2026-05-06 via Nuitee
K
Karen solo_traveller au
8
Pros:

Very helpful staff 👏

Cons:

Hard bed

2026-05-06 via Nuitee
S
Suparschi couple md
10
2026-05-06 via Nuitee
B
Bernd solo_traveller de
8
Das Preis-Leistungsverhältnis ist in diesem Hotel nicht stimmig
Pros:

Das Zimmer war sauber. Die Bettmatratze war genau richtig hart. Das Frühstücksbuffet war qualitativ gut und vielfältig.

Cons:

Das Preis-Leistungsverhältnis ist nicht stimmig. Das Ganze erinnert an Massenabfertigung. Der einzelne Gast ist ziemlich egal. Das Hotel ist halt Monopolist.
Beim Frühstück war es sehr laut und teilweise chaotisch - einfach zu viele Gäste.
Die Toilette ist selbst für normal gebaute Menschen ziemlich eng.

2026-05-05 via Nuitee
S
Suphrsa extended_group th
10
2026-05-05 via Nuitee
N
Nyein Chan couple jp
10
2026-05-05 via Nuitee
S
Sasikul couple th
5
Pros:

สถานที่

Cons:

พนักงาน

2026-05-04 via Nuitee
A
ANNA couple pl
10
2026-05-04 via Nuitee
A
Alfonso Javelosa family_with_children ph
8
2026-05-04 via Nuitee
L
Linda couple au
3
We were treated like we were not going to pay bill .
Pros:

Rooms were clean and comfortable

Cons:

Staff were not friendly .

2026-05-04 via Nuitee
J
Jasmin extended_group ie
10
Stay is good, but to charge me twice with 6 months difference is not good. Good thing I have money, what if I don’t have
Pros:

Its nice and clean, plenty of things to do

Cons:

I was charged twice. The receptionist promised me to get a refund however I had to wait for 45 days to get my money back. Since I am only on a short holiday I don’t want to wait. So my only option is to consumed the 2nd charges that they’ve made, it let me felt that I was scammed.

2026-05-04 via Nuitee