Mercure Danang French Village Bana Hills

Hotels
Mercure
8.2 (4880 reviews)
An Son Hamlet, Hoa Ninh Commune, Hoa Vang Dist , Da Nang , vn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cold rooms
Limited dining options
Issues with heating

Categories

Cleanliness
7.98
Multiple mentions of clean rooms; however, some criticisms about cold rooms impact rating.
Service
8.45
Staff consistently described as friendly and helpful, providing good service.
Location
8.49
Highlighted as a strong point; excellent views and accessibility.
Room Quality
7.94
Rooms are generally comfortable, but issues like heater inefficiency noted.
Amenities
8.47
Good amenities, including breakfast and pool, though a few mentioned limitations.
Value for Money
8.13
No significant complaints, indicating it provides good value.
Food and Beverage
7.98
Positive remarks on breakfast but some criticism regarding variety and a la carte options.
Overall Experience
8.15
Overall a great experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:27

Property Description

European Village Ambiance
Experience the charm of a 19th-century European village at Mercure Danang French Village Bana Hills. Step into a unique world where history meets luxury.

Luxurious Amenities
Indulge in free WiFi, a rejuvenating spa, and a delightful barbecue experience. Unwind in well-appointed rooms with modern comforts and elegant touches.

Scenic Cable Car Access
Enjoy exclusive access to the hotel via a scenic cable car ride. Revel in breathtaking views as you ascend to this enchanting retreat high above the city.

To book your stay at Mercure Danang French Village Bana Hills and create unforgettable memories, visit our website or call us today.

Important information:

Cable car operates from 07:30AM to 05:00PM. Guests are advised to show up at Toc Tien Station to reach the property at least 30 minutes prior to last cable car departure. Compulsory ticket with a discount from Public price is offered to hotel’s guests. Mercure Danang French Village Bana Hills is not responsible for vehicular arrangements or compensation due to guest’s late arrivals.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: DAD

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for VND 800,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4880 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
W
w couple tw
9
2026-04-19 via Nuitee
C
Claire extended_group au
4
100% do not recommend staying.
Pros:

I liked the check in process at the base and the cable car rides were smooth and enjoyable.

Cons:

I paid for an executive room which indicated it had two floors and a shower. It had neither. We stayed the night for the good bridge photos in the early morning. We got them in the evening so could have just come up in the afternoon, had a look around and gone home around 6-6:30. The dinner food up there is horrible. The breakfast standard. The hotel check in at the top was chaotic. 100% do not recommend staying.

2026-04-18 via Nuitee
L
LUC solo_traveller id
10
Pros:

Tres bon enplacement ,personnel tres sympathique ,dispo, efficace en pleins milieux du village francais, breakfast buffet gigantesque Exellent.

Cons:

Clim qui ne marche pas dans notre chambre et dans le premier bâtiment mais le personnel nous a gentiment surclassé dans un autre bâtiment ou tout fonctionnait .

2026-04-18 via Nuitee
ทินาภรณ์ extended_group th
9
ประทับใจทุกครั้งที่เข้าพัก
Pros:

บรรยากาศรอบๆ

2026-04-18 via Nuitee
R
Rebecca couple au
10
Well worth every cent and more! A high light of our trip.
Pros:

From the moment we arrived to left the hotel and staff looked after us like we were VIP guests ( we definitely arnt) and they went above and beyond at all times to help with moving luggage, storage of our belongings and getting us into our room 4hrs early- our porter Thierry (Viet) carried 40kgs up staairs from the cable car and refused my offers of help! As I was surprised at the standard of service.
Coming back as the French village and all the entertainment was outstanding:)

Cons:

If I had to be extra picky I would just comment that rooms air con temp is set and the fridge wasn’t really cold which is an issue for storing medication at a cool temp - I came prepared for that though.

2026-04-18 via Nuitee
D
DMITRII couple ru
8
2026-04-17 via Nuitee
T
Tsutomu solo_traveller th
1
2026-04-17 via Nuitee
P
Phuong Thanh family_with_children vn
9
Pros:

Cảnh đẹp

Cons:

Quá đông

2026-04-17 via Nuitee
T
Timothy solo_traveller us
5
Overnight stay is expensive (especially for Vietnam), but it’s is nice to spend a night. However, dealing with the multi
Pros:

Very beautiful, clean, interesting and fun, especially in morning and evening when crowds departed

Cons:

I have had ongoing, frustrating time with billing at the hotel. To date I’ve paid 3 times, twice on booking.com and again (inexplicably) at check-in, for 1 room for 1 night. Hotel has agreed to reimburse 1 payment, but hasn’t responded to repeated requests about reimbursing a second payment. Extremely frustrating!!!

2026-04-17 via Nuitee
C
Chris solo_traveller au
8
Pros:

You have to stay here to complete the experience. As a family we had a great time staying here, it felt exciting to be up there when the day trippers had all return back down the mountain.
You have access to the Golden Bridge at 6am.
When you check in to the hotel you then get allocated to another section of the French Village complex, not necessarily the main castle.

2026-04-17 via Nuitee
C
Chokthanusab extended_group th
10
Pros:

สวย ชอบมากค่ะ พนง.บริการ รวดเร็วดีมาก

2026-04-17 via Nuitee
Y
Yelena couple kz
8
Pros:

Все

2026-04-16 via Nuitee
R
Renan solo_traveller ph
10
Wonderful experience
Pros:

Very clean hotel

Cons:

Bed and pillow not comfy.

2026-04-16 via Nuitee
สุเมธพาณิชย์ solo_traveller th
6
Pros:

วิวและเครื่องเล่น

2026-04-16 via Nuitee
R
Ramkrishna family_with_children au
6
Cons:

Poor management, very greedy, charged extra for no reason for breakfast.

2026-04-16 via Nuitee
A
Alicia extended_group sg
10
2026-04-16 via Nuitee
H
Harry extended_group au
6
Beautiful location but the hotel is average at best.
Pros:

The location of the hotel and village is amazing, very picturesque and worth the trip up.

Cons:

The food options were limited, mostly buffets which were average and the gym was basically non existent. The rooms are extremely loud and you can hear every word from the neighbouring room along with everything from the hallways, the beds were not comfortable at all, the Air Con was not powerful at all so it was hot at night and the wifi was intermittent and cut out regularly.

2026-04-16 via Nuitee
I
Ishwor couple np
1
2026-04-16 via Nuitee
E
Elaine solo_traveller fr
7
You pay for the location
Pros:

The location is excellent!

Cons:

Room was basic and dated.

2026-04-15 via Nuitee
T
Teyoune solo_traveller us
10
2026-04-15 via Nuitee