Mercure Danang French Village Bana Hills

Hotels
Mercure
8.2 (5526 reviews)
An Son Hamlet, Hoa Ninh Commune, Hoa Vang Dist , Da Nang , vn

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cold rooms
Limited dining options
Issues with heating

Categories

Cleanliness
7.98
Multiple mentions of clean rooms; however, some criticisms about cold rooms impact rating.
Service
8.45
Staff consistently described as friendly and helpful, providing good service.
Location
8.49
Highlighted as a strong point; excellent views and accessibility.
Room Quality
7.94
Rooms are generally comfortable, but issues like heater inefficiency noted.
Amenities
8.47
Good amenities, including breakfast and pool, though a few mentioned limitations.
Value for Money
8.13
No significant complaints, indicating it provides good value.
Food and Beverage
7.98
Positive remarks on breakfast but some criticism regarding variety and a la carte options.
Overall Experience
8.15
Overall a great experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:27

Property Description

European Village Ambiance
Experience the charm of a 19th-century European village at Mercure Danang French Village Bana Hills. Step into a unique world where history meets luxury.

Luxurious Amenities
Indulge in free WiFi, a rejuvenating spa, and a delightful barbecue experience. Unwind in well-appointed rooms with modern comforts and elegant touches.

Scenic Cable Car Access
Enjoy exclusive access to the hotel via a scenic cable car ride. Revel in breathtaking views as you ascend to this enchanting retreat high above the city.

To book your stay at Mercure Danang French Village Bana Hills and create unforgettable memories, visit our website or call us today.

Important information:

Cable car operates from 07:30AM to 05:00PM. Guests are advised to show up at Toc Tien Station to reach the property at least 30 minutes prior to last cable car departure. Compulsory ticket with a discount from Public price is offered to hotel’s guests. Mercure Danang French Village Bana Hills is not responsible for vehicular arrangements or compensation due to guest’s late arrivals.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: DAD

Location

Guest Reviews

8.2
Based on 5526 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
E
Elina solo_traveller qa
3
👎
Pros:

All good but quite expensive

Cons:

No proper instructions from the reception, specially about the guidance of the locations and key cards things

2026-08-29 via Nuitee
G
Guy solo_traveller gb
9
2026-08-29 via Nuitee
T
Tracey solo_traveller au
9
Pros:

Good experience.

2026-08-29 via Nuitee
S
Sommart solo_traveller th
7
2026-08-29 via Nuitee
H
Hien family_with_children us
7
It was a great short stay. It was clean. Comfortable. Nothing we couldn’t get by.
Pros:

It was at Ba na Hill so it made it easy.

Cons:

The bathrooms were super small but doable.

2026-08-29 via Nuitee
J
Joel solo_traveller fr
9
Good location and experience overall, more shift employee reception can be added
Pros:

Location, pool, fast Check in

Cons:

No box for early fast check out, no reception at 8am, breakfast too standard

2026-08-28 via Nuitee
C
Carlota couple nz
9
2026-08-28 via Nuitee
C
CHIH-YUAN family_with_children tw
8
Pros:

住宿地點不錯。

Cons:

晚上buffect過度集中於一個區域,有點雜亂壅擠。建議多開一些點 分流客戶。

2026-08-28 via Nuitee
B
Beverly couple ph
10
2026-08-28 via Nuitee
G
Griselda family_with_children es
8
Pros:

El desayuno bufet

2026-08-27 via Nuitee
A
Armando couple ph
9
Pros:

Location,cleanliness and the comfortable bed

Cons:

There is only 1 pair of slippers in the room

2026-08-27 via Nuitee
K
Kamakshi couple au
10
Pros:

Pricey but well worth the stay. Beautiful place to visit and now done from my bucket list

Cons:

Many hotels are there around and reception timings are not clear. Only the main hotel has the details and if you do not have the map or miss the time of checkin, phones are not really helpful.

2026-08-27 via Nuitee
B
Bhupinder family_with_children au
1
2026-08-27 via Nuitee
K
Kristelle extended_group gb
9
Amazing. The staff are very polite and hospitable. Locaion is perfect if want to stroll Bana Hills.
Pros:

The location..

2026-08-27 via Nuitee
R
Rieder solo_traveller th
7
2026-08-26 via Nuitee
Y
Yu-ching extended_group tw
9
2026-08-25 via Nuitee
K
Kae Arianne solo_traveller ae
1
Pros:

About the hotel - aside from breakfast selection, NOTHING.

Cons:

We decided to stay overnight convinced it is worth it due to the early access to the Golden Bridge. It was a waste of money.
The family room with bunk bed feels like prison. Going up to the 2nd deck was so inconvenient and the ceiling is low (or the bed is too tall), you will bump your head in the ceiling if you're not careful.
I hate the bathroom the most. The toilet and shower are in separate cubicles but the whole bathroom itself doesn't have a door!! It is so inconvenient to go from toilet to shower with the open door layout. Plus, the toilet cubicle is so small! It was so hard to move around. The soap dispenser was even broken, it doesn't pump.
The AC is not working too! It was so warm and it is centralised so there's no control. WiFi is bad too.
I don't recommend the hotel. It was a trash for its price. I am so disappointed considering it is part of an international chain of hotels.
We booked a family room and a twin room and they were in 2 separate buildings (how inconvenient!). We had to dragged our luggages in the stairs going to the building as there is no ramp for luggages!! And no buggy cars too. No one assisted us in the checkout. The cable car station for going down is so far from the hotel and was an uphill and long walk with our luggages!! With such a big name for a hotel, it was really disappointing that they lack so much of the basic things.

2026-08-25 via Nuitee
T
tejada family_with_children ph
9
2026-08-25 via Nuitee
J
Jiayi solo_traveller my
7
Pros:

The location, the weather and the buildings

Cons:

Too many crowds and too packed in all the spots.

2026-08-25 via Nuitee
L
Lih Min family_with_children my
7
Good to spend a night on the peaceful mountain at night.
Pros:

The guest can skip the long queue at the mountain foot.

Cons:

None

2026-08-25 via Nuitee