Mercure Danang French Village Bana Hills

Hotels
•
Mercure
8.2 (5526 reviews)
An Son Hamlet, Hoa Ninh Commune, Hoa Vang Dist , Da Nang , VN
+842363799888

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cold rooms
Limited dining options
Issues with heating

Categories

Cleanliness
7.98
Multiple mentions of clean rooms; however, some criticisms about cold rooms impact rating.
Service
8.45
Staff consistently described as friendly and helpful, providing good service.
Location
8.49
Highlighted as a strong point; excellent views and accessibility.
Room Quality
7.94
Rooms are generally comfortable, but issues like heater inefficiency noted.
Amenities
8.47
Good amenities, including breakfast and pool, though a few mentioned limitations.
Value for Money
8.13
No significant complaints, indicating it provides good value.
Food and Beverage
7.98
Positive remarks on breakfast but some criticism regarding variety and a la carte options.
Overall Experience
8.15
Overall a great experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:27

Property Description

European Village Ambiance
Experience the charm of a 19th-century European village at Mercure Danang French Village Bana Hills. Step into a unique world where history meets luxury.

Luxurious Amenities
Indulge in free WiFi, a rejuvenating spa, and a delightful barbecue experience. Unwind in well-appointed rooms with modern comforts and elegant touches.

Scenic Cable Car Access
Enjoy exclusive access to the hotel via a scenic cable car ride. Revel in breathtaking views as you ascend to this enchanting retreat high above the city.

To book your stay at Mercure Danang French Village Bana Hills and create unforgettable memories, visit our website or call us today.

Important information:

Cable car operates from 07:30AM to 05:00PM. Guests are advised to show up at Toc Tien Station to reach the property at least 30 minutes prior to last cable car departure. Compulsory ticket with a discount from Public price is offered to hotel’s guests. Mercure Danang French Village Bana Hills is not responsible for vehicular arrangements or compensation due to guest’s late arrivals.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: DAD

Location

Guest Reviews

8.2
Based on 5526 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
P
Phatteerat • family_with_children • th
10
Pros:

ชอบทำเลที่นี่มากค่ะวิวดีมาก💕

Cons:

อยากให้มีประตูห้องน้ำค่ะเพราะเวลาทำธุระส่วนตัวมันรู้สึกอายนึดหน่อย😅

2026-10-17 • via Nuitee
S
Sandro Lumare • couple • it
8
2026-10-17 • via Nuitee
T
Thomas • couple • au
8
2026-10-15 • via Nuitee
D
Dennis • solo_traveller • au
5
Pros:

Love how you get the whole village to yourselves if you are staying as all the tourists leave.

Cons:

The fact when you are in the room you can hear everything around you in the room from other guest walking past your room and also other guests in their room so as for sleeping it is broken and not at all comfortable

2026-10-15 • via Nuitee
S
Susan • couple • gb
8
Weather was poor so limited things to do as I guess it’s out of season.
Pros:

Good location

Cons:

Room was dark

2026-10-15 • via Nuitee
C
christophe • family_with_children • be
8
Pros:

Emplacement et petit dejeuner

Cons:

Le prix

2026-10-14 • via Nuitee
N
NITCHANAN • extended_group • th
10
2026-10-13 • via Nuitee
A
Anouk • couple • ch
10
2026-10-13 • via Nuitee
D
Dhrumaraj • solo_traveller • za
9
Pros:

The village was absolutely stunning and facilities great.

2026-10-13 • via Nuitee
R
Rob • solo_traveller • za
10
2026-10-11 • via Nuitee
N
Nenita • extended_group • au
3
Love the location
Pros:

Location

2026-10-11 • via Nuitee
K
Kittiya • solo_traveller • au
10
2026-10-10 • via Nuitee
C
cynthia • couple • au
8
Amazingly location to see the golden bridge at sunrise
Pros:

Location was key here. Being right on top of the mountain to enjoy sunrises and sunsets was amazing !! The hotel was good, the staff were lovely We decided to leave a day early as we had enough of the theme park and though they couldn’t refund the nights accommodation they gave us a food voucher for the same price. We could enjoy a French dinner instead. Very grateful as they were under no obligation to refund the amount

2026-10-09 • via Nuitee
A
Anne Mariel • solo_traveller • ph
10
Pros:

The room we got in Hotel de Lyon was a privilege room. The room is spacious with very nice balcony. The bathroom, towels and robes are so clean.

The bell boys are so helpful. I wasn't able to get their names but their service is excellent. I like also their breakfast buffet. Very worth it!

Cons:

We got lucky in our room. It is so worth it. So I didn't have anything I don't like

2026-10-09 • via Nuitee
C
Cheryl • solo_traveller • ie
8
Pros:

Location is perfect, rooms clean, bed comfortable, delicious breakfast

Cons:

Nothing

2026-10-07 • via Nuitee
A
Asilzhan • couple • kz
8
2026-10-07 • via Nuitee
P
Pamela Jane • couple • ph
10
It was excellent and fun!!!
Pros:

Everything are exceptional

Cons:

None

2026-10-07 • via Nuitee
G
GS • family_with_children • sg
8
2026-10-07 • via Nuitee
C
Cheryl • solo_traveller • ie
9
2026-10-07 • via Nuitee
C
Christina • couple • bg
2
Horrible
Pros:

This is the worst hotel Ive ever stayed in. Im extremely disappointed. The communication with the staff was a NIGHTMARE! Everytime i had texted them prior to my reservation they answered on the next day. On the day of our reservation there was a big chance that we would be late and arrive to the cable car station after 17:00. They had sent me a message previously that i need to inform them if such situation occurred. I tried, multiple times, through booking.com chat and email and nobody saw my messages! Thankfully we made it to the station before 17:00, but i was stressed all day. Then i get to the reception of the hotel on the cable car station and i explain what happened to the lady that works there. It is so obvious that she does not care. At the reception on the top i explain the same and the lady there tells me that the people who take care of replies work from 9:30 till 16:00. I tell her that all the times i texted and emailed were in between these hours. She says i should have called, to which i reply that not everyone has a Vietnamese/working sim card. Then she tells me someone will take me to my room and i should wait a minute on the couches in reception. I wait for almost 20minutes before i realise she forgot about me. When i go ask her i see it in her face that she forgot! 😂 Also, check out time at 10:00? Be serious. Then on the next day instead of getting a message saying “sorry “ i get an automated (or not) message saying that the lift works until 20:00pm not 17:00 (as they had mentioned in previous messages) and that basically they don’t care if i arrive later than that. Also there was eaten room service pizza and other food on the floor next to the door of my room that stayed there for 12 hours.

2026-09-19 • via Nuitee