Mercure Danang French Village Bana Hills

Hotels
•
Mercure
8.2 (4810 reviews)
An Son Hamlet, Hoa Ninh Commune, Hoa Vang Dist , Da Nang , vn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Cold rooms
Limited dining options
Issues with heating

Categories

Cleanliness
7.98
Multiple mentions of clean rooms; however, some criticisms about cold rooms impact rating.
Service
8.45
Staff consistently described as friendly and helpful, providing good service.
Location
8.49
Highlighted as a strong point; excellent views and accessibility.
Room Quality
7.94
Rooms are generally comfortable, but issues like heater inefficiency noted.
Amenities
8.47
Good amenities, including breakfast and pool, though a few mentioned limitations.
Value for Money
8.13
No significant complaints, indicating it provides good value.
Food and Beverage
7.98
Positive remarks on breakfast but some criticism regarding variety and a la carte options.
Overall Experience
8.15
Overall a great experience with a few areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:27

Property Description

European Village Ambiance
Experience the charm of a 19th-century European village at Mercure Danang French Village Bana Hills. Step into a unique world where history meets luxury.

Luxurious Amenities
Indulge in free WiFi, a rejuvenating spa, and a delightful barbecue experience. Unwind in well-appointed rooms with modern comforts and elegant touches.

Scenic Cable Car Access
Enjoy exclusive access to the hotel via a scenic cable car ride. Revel in breathtaking views as you ascend to this enchanting retreat high above the city.

To book your stay at Mercure Danang French Village Bana Hills and create unforgettable memories, visit our website or call us today.

Important information:

Cable car operates from 07:30AM to 05:00PM. Guests are advised to show up at Toc Tien Station to reach the property at least 30 minutes prior to last cable car departure. Compulsory ticket with a discount from Public price is offered to hotel’s guests. Mercure Danang French Village Bana Hills is not responsible for vehicular arrangements or compensation due to guest’s late arrivals.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: DAD

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People no matter the age stay for VND 800,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 4810 reviews
Cleanliness: 7.98
Service: 8.45
Location: 8.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 8.13
Food and Beverage: 7.98
Overall Experience: 8.15
L
Lakshanthi • solo_traveller • vn
7
Pros:

Nice location

Cons:

-staff are not accommodative and not very friendly
-rooms weren’t clean as shown in pics as they were dilapidated

2026-03-07 • via Nuitee
M
Maria Salome • family_with_children • ph
10
Pros:

Place was near the cable and accessible for elderly. Staff were very friendl and welcoming, assisted my parents on wheelchair. Breakfast is good, room is big.

Cons:

Quiet crowded due to small lobby. Improve privacy of bathroom

2026-03-07 • via Nuitee
G
Gabrielle • couple • au
10
Location!
Pros:

It’s all about the location! Room was small but comfortable. Definitely worth staying.

2026-03-07 • via Nuitee
N
Natruja • extended_group • th
10
Good
Pros:

Many activity todo

Cons:

All place close early at 6 PM

2026-03-06 • via Nuitee
N
Noel • family_with_children • nz
8
It was a magical escape
Pros:

It’s was a super fun stay, locations is great and it’s nice to be part of the fairytale, especially when the day visitors all go, it takes on a different feel

Cons:

Not the actual property but signage needs to be better. It was a mission to find the pool and also to know which cable cars were working. We ended walking in circles after checkout with bags trying to find a way down. There needs to be information at check out telling you which cable car is open

2026-03-06 • via Nuitee
C
Claire • family_with_children • tw
9
2026-03-06 • via Nuitee
S
saptarshi • family_with_children • in
4
Pros:

1. The property is really great… you can enjoy the French village & the Golden bridge without the crowd

Cons:

1. Very small congested rooms
2. Damp rooms with very dark environment
3. They are short of staffs, especially the Bell boys for transferring luggages

2026-03-06 • via Nuitee
M
Miroforidis • family_with_children • au
10
Would recommend to everyone
Pros:

Every thing was perfect

Cons:

Price a bit high

2026-03-06 • via Nuitee
C
Carlos • couple • au
10
2026-03-06 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-03-05 • via Nuitee
V
Vyacheslav • couple • ru
4
Один день и не более.
Pros:

Не могу сказать что что то понравилось.

Cons:

Затхлый запах плесени и влажность сразу ощутил при входе в номер .Стены выкрашены в темные цвета. Тв-древний. Мебель древняя. Ремонт и только ремонт обеспечит нормальное времяпровождение .Электрика монтировалась пьяным электриком. Одноразовых тапочек нет. Окна открыл с большим трудом. Вечером выяснил что они же не обеспечивают никакой звукоизоляции с тем что происходит на улице. Шведский стол -он как бы есть,но выбора нет. Расположение удобное-центр.Удивило то, что после 18.00.все кафе закрылись и вообще ничего не работало.

2026-03-05 • via Nuitee
C
CHIH-HUA • solo_traveller • tw
9
想在巴拿山悠閒的看看佛手，感受氛圍那這裏是很好的選擇，而且比一日遊客可以多玩一天太陽世界🤣
Pros:

歐式古堡氛圍加上涼爽的氣候，氣氛100

Cons:

插座實在太少，也不是萬國插座。

2026-03-05 • via Nuitee
A
Ankit • extended_group • cy
10
Try ones in a Life
Pros:

Best Location

Cons:

Sometimes confuse to find😁

2026-03-04 • via Nuitee
L
Leon • couple • de
8
Hotel buchen und Early-Access zu den wichtigsten Attraktionen genießen.
Pros:

Ba Na Hills ist zutiefst beeindruckend und ich empfehle wärmstens in diesem Hotel zu übernachten. Denn so kann man die Morgenstunden nutzen und den Park erkunden, bevor die Touristenmassen hereinströmen. Das Hotel selbst ist schön, aber nicht außergewöhnlich. Das Frühstück war definitiv überlaufen, aber geschmacklich lecker.
Zielgruppe des Parks und des Hotels sind asiatische Touristen. Das merkt man an einigen Stellen. Es gibt durchaus Attraktionen, die einen Aufpreis kosten, die für uns fast alltäglich sind. Aber in Summe ist Ba Na Hills dennoch sehr zu empfehlen.

Cons:

Nichts zu bemängeln

2026-03-04 • via Nuitee
M
Marlene Teresa • family_with_children • es
10
Fantast experience not to be missed!
Pros:

This is not just a hotel; it is a total immersive experience in the little French city in the clouds. The Mercure French Village more than exceeded my expectations starting with the electric car to the cable car base to the professionality of the reception staff - specially Ellen - who did everything to accommodate me even when my requests were a little beyond the norm.
Breakfasf was probably one of the best I have ever enjoyed in all the years of my travels. Bed was comfy, beautiful soft percale sheets made rest easy. I was fortunate enough to be given a quiet room in "Marseilles" with a small balcony from which I could watch the sunset, the thunderstorm, and the mist swirling up over the hills.
Dawn on the Golden Bridge was my highlight.
Unforgetable experience all around. A "Class Act".
PS I reallt enjoyed having that beautiful pool all to myself!
Tracy Saunders, The LOLA Guide to S E Asia

Cons:

I was a little disappointed with the a la carte menu which had dinners which were small and rather lacking in imagination - a few whole romaine lettuce leaves and a few rather stale bread cubes do not make a Caesar salad! The pasta sauce was too salty and my requests for butter on the second night were singularly unsuccessful: "we don't have butter" When I suggested that veloute sauce (with the salmon supposedly though I didn't see it) was made of butter so the chef would have to have it this created general consternation all around. Instead I was brought blue cheese sauce which I suppose sounds similar but - not on salmon which was a small, previiosly frozen, slice. Vegetables were virtuallt non-existent.
Without sounding too much the ignorant tourist, wait staff should have a higher level of English in a top restaurant.
Having said that everyone in L' Etable were very polite and helpful.
I guess I should have stayed with the buffet after all! But the quieter ambience was much nicer: not everyone wants to dine in a noudy mTess hall. But it did produce some book-worthy humour!
One last thing: the clothes hangers are MUCH too high up. I needed a chair to reach them and I am 5' 6".
Refrigerator didn't work. 😯

2026-03-04 • via Nuitee
M
Matthias • extended_group • de
8
Pros:

Excellent Service. Absolut central stay. Amazing!

Cons:

Lavatory compartment is uncomfortably small.

2026-03-04 • via Nuitee
J
Jerry Kunnathu • couple • in
9
Pros:

The location is absolutely mindblowing. The hotel and staff is providing a great effort to make everything a good experience for everyone.

2026-03-03 • via Nuitee
S
Senivasan • family_with_children • my
9
2026-03-03 • via Nuitee
T
THAKHANIT • family_with_children • th
10
Pros:

ดีเยี่ยม

Cons:

ไม่มี

2026-03-03 • via Nuitee
H
Helen • family_with_children • sg
7
BaNa Hills is enjoyable but the Hotel is just average
Pros:

BaNa.Hills is a nice spot for tourists, so the hotel enjoys this location benefit.

Cons:

The facility is very busy, and the Mercure hotel is sub-divided into many smaller facilities with spread-out locations. This makes check-in and check-out procedures very confusing and inconvenient for the guests.

2026-03-03 • via Nuitee