GRIFID Arabella Hotel - Ultra All inclusive & Aquapark

Hotels
•
Grifid Hotels
8.6 (259 reviews)
Golden Sands , Golden Sands , bg

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Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good quality food in some restaurants
Cons:
Cleanliness issues
High price for amenities
Limited nearby attractions

Categories

Cleanliness
7.55
Issues with cleanliness noted due to presence of cockroaches and dirty tableware.
Service
9.99
Friendly staff and good service as mentioned, though some issues were not fully resolved.
Location
8.56
Average location with limited nearby attractions, but good for relaxation.
Room Quality
9.51
Spacious room with a separate living area, but had maintenance issues.
Amenities
8.04
Limited amenities, particularly regarding beach facilities and parasols.
Value for Money
7
Perceived high cost for the quality and experience, with issues regarding hidden fees.
Food and Beverage
8.55
Food quality was variable, some dishes were tasty but repeated; drinks were subpar.
Overall Experience
9.62
Overall experience was good but impacted by several significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-28 19:22

Property Description

Luxurious Accommodations and Dining Experience

Grifid Arabella Hotel offers ultra all-inclusive packages with a wide array of dining options, including buffet meals, specialty restaurants, and a gala dinner. The modern rooms feature amenities such as free WiFi, satellite TV, and a daily restocked minibar.

Family-Friendly Activities and Entertainment

The hotel provides a professional child-care team, supervised activities, sports, and evening entertainment for children and teenagers. With children's shows, playgrounds, and pools, the little ones are sure to have a blast.

Relaxation and Leisure Facilities

Guests can unwind at the spa center with pools, hot tub, sauna, hammam, and various massage and treatment options. Complimentary access to the aqua park at a sister property and a convenient shuttle service add to the leisure options.

Book your stay at Grifid Arabella Hotel now and indulge in a luxurious and entertaining holiday experience.

Important information:

Please note that the beach facilities and the water park are closed in April.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VAR

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BGN 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 259 reviews
Cleanliness: 7.55
Service: 9.99
Location: 8.56
Room Quality: 9.51
Amenities: 8.04
Value for Money: 7
Food and Beverage: 8.55
Overall Experience: 9.62
A
Anzhela • family_with_children • ua
1
Cons:

Пропали деньги, 400$, мы вызвали полицию, но деньги нам никто не вернул. Платным сейфом мы не воспользовались!

2026-01-15 • via Nuitee
R
Rafael • family_with_children • de
8
2026-01-15 • via Nuitee
I
Isabelle • couple • fr
8
Pros:

Le tout inclus. Le surclassement dans une tres grande chambre avec salon séparé.
L animation sur place.

Cons:

Pour 1 semaine c est ok sinon l emplacement est quelconque, Ok pour des vacances pour ne rien faire...plage et hôtel...
Il n y a rien à visiter et pas de sentier piéton pour se balader.. mais fin septembre avant la fermeture de la saison un bon repos.

2025-09-30 • via Nuitee
A
Arhip • couple • ro
9
2025-09-20 • via Nuitee
A
Alexandru • family_with_children • ro
9
2025-09-14 • via Nuitee
N
Nikolov • family_with_children • bg
9
Pros:

Страхотно местоположение и прекрасна гледка от стаята. Любезен и приветлив персонал. Чистота и комфорт.

2025-09-13 • via Nuitee
N
Neagu • family_with_children • ro
10
2025-09-12 • via Nuitee
M
Mihai Alexandru • family_with_children • gb
9
2025-09-08 • via Nuitee
L
Loredana • family_with_children • ro
2
Din păcate nu recomand....
Pros:

Servirea și mâncarea la restaurantul asiatic.
Deschiderea managerului de la receptie când i-am relatat experienta , a primit foarte ok feedback ul insa nu a avut ea cu ce ajuta decât rezolvarea parțială la baie și oferirea parcării gratis.

Cons:

Prezenta gândacilor în baie, noaptea colcaiau câte 3-5 și fugeau când aprindeai lumina ( in poza am surprins 1 singur din pacate), para dus lipsa accesorii plina de rugina și calcar, apa la toaleta nu mergea trasa nr 2 se intorcea inapoi în wc ( acestea abia joi s-au rezolvat în a 4a zi), mâncarea la restaurantul principal era cam aceeași dar bine ca era gustoasa; după ora 17.00 apa era rece sau fara presiune cateodata, tacâmurile și farfuriile la restaurant trebuia sa fi atent sa le alegi intrucat erau murdare unele , 0 facilitati la plaja fără saltele la șezlonguri decât dacă aveai noroc, nu aveai bar pe plaja sa te bucuri de all inclusive trebuia sa plătești, noaptea nu te puteai odihni de la muzica cluburilor pana după ora 02.00 intrucat geamurile nu etansau bine si era ca și când dormeai cu geamurile deschise, în concluzie acesta nu este un hotel de 4 stele ultra all inclusive, maxim 2 stele i-as acorda având în vedere experienta și faptul ca aproape zilnic a trebuit sa stau sa raportez pentru mentenanță camera .

2025-09-03 • via Nuitee
G
George Marius • couple • ro
5
2025-09-02 • via Nuitee
N
Nick • family_with_children • gb
8
2025-08-31 • via Nuitee
I
Iulian • family_with_children • ro
10
Pros:

Amazing experience,friendly staff and the shows at night were always fun.

Cons:

The coffee,I didnt like it at all I dont know what brand they are using but it seemed pretty cheap.

2025-08-30 • via Nuitee
T
Trifon • family_with_children • bg
10
2025-08-21 • via Nuitee
C
clandestine86 • family_with_children • bg
9
Cons:

Посудата в основния ресторант не бяха добре измити.

2025-08-21 • via Nuitee
M
Monica • family_with_children • gb
10
Very nice stay
Pros:

Everything was fine

Cons:

They should have a bar on the beach

2025-08-19 • via Nuitee
F
Felicia • family_with_children • ro
6
Un pret extrem de mare pentru praf in ochi!
Pros:

Mancarea si camera mare.

Cons:

Piscina, care de fapt este un lighenus. Lipsa barului pe plaja. Prosoapele miroseau ingrozitor.
Faptul ca desi pe Booking spuneau ca parcarea este inclusa, indiferent unde parcai taxa era de 20 leva/zi. Am
platit ultra all inclusive, nici vorba de asa ceva! Era vorba de aqua park….ce sa vezi? Este la alt hotel!!!
Apoi, lupta zilnica pt sezlong….este mai rau ca la razboi, iar personalul hotelului nu face nimic!
Pretul, pt toata povestea a fost extrem de mare!
Sunt multe de povestit, insa una peste alta, aici nu voi mai calca niciodata!

2025-08-18 • via Nuitee
R
Rajko • family_with_children • no
9
2025-08-18 • via Nuitee
H
Hretcanu • couple • ro
9
Pros:

Personalul este foarte amabil.

Cons:

Programul artistic din fiecare seară lasă mult de dorit.

2025-08-16 • via Nuitee
S
Stan • family_with_children • ro
10
Pros:

Personalul extraordinar, serviciile, animația, plaja hotelului, posibilitatea de a avea o experiență a la carte pentru un sejur de minim 5 nopți.

Cons:

Parcarea hotelului este mica fata de necesarul actual!

2025-08-06 • via Nuitee
M
Mircea Robert • family_with_children • ro
10
Ok
Pros:

Ok

Cons:

Ok

2025-07-24 • via Nuitee