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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Terrace
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Garden
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Facilities for disabled guests
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Meeting/banquet facilities
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Breakfast in the room
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Spa/wellness center
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Daily housekeeping
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Designated smoking area
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Street parking
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Vending machine - drinks
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Kid-friendly buffet
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Adult only
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Modern Accommodation with Convenient Location
Zest Jemursari by Swiss-Belhotel International offers a cosy stay just a short drive from Plaza Marina Surabaya. The modern rooms feature comfortable amenities like a seating area and flat-screen TV, providing a relaxing retreat after a day of exploring the city.
Delicious Dining Options and 24-Hour Room Service
Guests can indulge in a variety of Indonesian and western dishes at Citrus Cafe and Restaurant or opt for the convenience of 24-hour room service. The culinary offerings cater to diverse preferences, ensuring a satisfying dining experience throughout your stay.
Efficient Services and Assistance
With a 24-hour front desk, the hotel's friendly staff are always available to assist with laundry, luggage storage, and any other needs. Their dedication to providing top-notch service enhances the overall guest experience.
Experience comfort and convenience at Zest Jemursari by Swiss-Belhotel International - book your stay now for a memorable visit to Surabaya!
A deposit may be required at the property.
Location
Guest Reviews
The room has ac
Windows aren't sealed and you hear everything from the busy avenue all night long, staff didn't return when requested to change rooms.
Het personeel.
De kamer grote.
Is vrij klein,we hadden een kamer met 2 bedden.
Tessen het bed en het bureau en bankje was 35 tot 40 cm ruimte.
Tussen de 2 bedden 15 cm
En tussen bed en badkamer 35 cm.
De maten zijn uiteraard geschat,ik ben niet met een centimeter gaan rondlopen.
Suasana kamarnya yg sudah direnovasi
Ruang makan yg kecil dan menu makanan kurang banyak
The staffs are helpful
Room Occupancy are high, so early check-in was not possible.
zweckmäßig für eine Nacht mit bequemem Bett und nah zu Flughafen und Bahnstation, umfangreiches und leckeres Frühstück, unkomplizierter Checkin, gute ausgestattetes Zimmer mit Kofferablage, Sitzbank,Wasseroberfläche und Wasser
relativ sauber, aber ein paar Fugen in der Dusche haben geschimmelt und es Stand andauern abgegebenen Geschirr im Flur, das wahrscheinlich vom Zimmerservice abgeholt werden sollte. Die Moscheen in der Umgebung sind ultralaut, da die Lautsprecher direkt auf das Hotel ausgerichtet sind (zumindest in den oberen Etagen).
El personal del hotel muy amable, teníamos el desayuno contratado pero nuestro vuelo salía muy pronto y nos lo hicieron para llevar y estaba riquisimo. El hotel es cómodo, con iluminación cálida y acogedora, la TV tiene opciones en inglés, el WiFi funciona bien. Tuvimos un problema con el lavabo y vinieron muy rápido a solucionarlo. Nuestra habitación estaba en la planta 11 y las vistas eran bonitas.
No le pongo el 10 porque el hotel es algo ruidoso, se oye el tráfico de la calle y en nuestro caso también se oía algo que golpeaba rítmicamente en la fachada del edificio, nunca supimos lo que era, se solucionaba con tapones para los oídos pero era incómodo. En la ducha estaría bien poner una balda ya que no hay espacio para dejar nada.
Nice hotel close to the airport, with modern rooms.
There are several restaurants nearby, but you need to cross a busy street to get to them.
The breakfast buffet is very good.
There was lots of noise from the busy street the hotel is next to, the windows hardly block the noise, even on the high floors.
The breakfast was very diverse and nice as well as the water station in the hallway.
The staff was watching something on their phone while helping us, so they forgot to hand me my passport back and I had to ask for it.
The smell in the hotel as well as the room was quite uncomfortable..
There was some mold in the shower, the sheets had stains and the airconditioning smelled as well. It worked though.
The most uncomfortable was the isolation of the room. We weren’t able to open a window as the staff told us prior, which we didn’t want to either way, but the sound from the street was as if there weren’t any windows whatsoever. We were there on a day which is quite important to the Islam and that meant we heard incredibly loud screaming the entire night. It stopped around 9am… The bad isolation of the room made it impossible to sleep.
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