Kwa'lilas Hotel

Hotels
8.7 (1492 reviews)
9040 Granville Street , Port Hardy , ca
+1 855-949-8525

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great food options
Polite and helpful staff
Cons:
Disorganized front desk
Inadequate maid service

Categories

Cleanliness
8.19
Some comments mentioned the need for better cleaning focus in certain areas, affecting the perceived cleanliness.
Service
8.66
Most reviews indicate decent service, but one negatively highlighted the front desk experience.
Location
9.2
The hotel is well-located and convenient, with many mentioning its favorable position.
Room Quality
8.85
Rooms described as comfortable and spacious, with a generally positive reception.
Amenities
8.68
Facilities like the pub and restaurant were well appreciated, though some amenities were noted as lacking.
Value for Money
8.14
Some guests felt the experience didn't justify the price, impacting the value perception.
Food and Beverage
9.19
The food was highly praised, particularly in the restaurant, elevating the overall dining experience.
Overall Experience
8.66
Overall sentiments were mixed, leaning towards a generally positive experience, balancing out highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:08

Property Description

Unique Location on North Vancouver Island

Authentic Aboriginal Art and Cultural Experiences

Convenient Amenities and Nearby Attractions

Experience the charm of North Vancouver Island at Kwa'lilas Hotel, where tradition meets modern comfort. Immerse yourself in the rich local culture showcased through authentic Aboriginal art and engaging cultural experiences. Enjoy the convenience of on-site dining, free WiFi, and picturesque ocean or mountain views. Explore nearby attractions like Port Hardy Museum and embark on eco-adventure tours guided by local experts. With a prime location just minutes from the waterfront, Kwa'lilas Hotel is your gateway to a memorable island getaway. Book your stay now and make the most of your North Vancouver Island experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YZT

Location

Guest Reviews

8.7
Based on 1492 reviews
Cleanliness: 8.19
Service: 8.66
Location: 9.2
Room Quality: 8.85
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 8.66
G
Georg • family_with_children • de
8
2026-08-29 • via Nuitee
K
Kai • couple • de
3
2026-08-28 • via Nuitee
T
Tom • couple • de
8
Pros:

Wir haben in Port Hardy übernachtet, weil wir am nächsten Morgen zeitig die Fähre nehmen mussten. Dafür lag das Hotel ideal. Zimmer waren sauber und gut eingerichtet. Auf Rückfrage gab es auch einen Wasserkocher an der Rezeption.

2026-08-27 • via Nuitee
T
Thomas • solo_traveller • de
10
Sehr zu empfehlen!
Pros:

Sehr gutes Hotel. Perfekt wenn man wie wir am nächsten Morgen sehr früh zum Start der Inside Passage muss. Restaurant im Haus ganz hervorragend und sehr zu empfehlen

Cons:

Alles bestens

2026-08-26 • via Nuitee
R
romina • extended_group • it
10
Pros:

Tutto

Cons:

Nulla

2026-08-25 • via Nuitee
G
Gw1307 • couple • de
9
Schönes Hotel - für 1 Nacht zu schade!
Pros:

Sehr schönes Hotel mit einem großen Parkplatz ohne zusätzliche Gebühren - Reception rund um die Uhr, da wir mit der Fähre erst um 01.00 Nachts angekommen sind. Sehr schneller Check in!!
Das Zimmer war sehr schön, die Betten bequem und das Bad war moderat groß und sauber!
Im angrenzenden Lokal kann man sehr lecker zu Abend essen und auch das Frühstück ist perfekt.
Wir waren dort zwei Nächte und wollten eigentlich am Samstag erneut frühstücken, aber es war nur eine Person im Service und alle Tische waren voll.
Da wir Whalewatching in Telegraph Cove gebucht hatten (war extrem gut!!!), mussten wir leider ohne Frühstück gehen, da es einfach zu lange gedauert hat.

2026-08-25 • via Nuitee
C
Carla • family_with_children • ca
9
2026-08-25 • via Nuitee
N
Nathalie • solo_traveller • fr
9
2026-08-23 • via Nuitee
J
Janet • solo_traveller • us
8
2026-08-23 • via Nuitee
T
Tom • family_with_children • ca
8
Pros:

Bistro and restaurant were both very good!

Cons:

Could have one thick and one thinner pillow instead of two thick ones.

2026-08-23 • via Nuitee
R
Rosemary • family_with_children • ca
10
It was good.
Pros:

It was all good - it met our needs.

Cons:

Nothing I can think of.

2026-08-23 • via Nuitee
S
Simona • solo_traveller • ch
5
Bello ma peccato per l'organizzazione
Pros:

Arredamento e location

Cons:

Staff con sorriso falso. Le camere non vengono sistemate ogni giorno, bisogna richiederlo esplicitamente. Problema che al check-in nessuno ti informa, lo scopri ritornando in camera alla sera.

2026-08-22 • via Nuitee
J
John • couple • au
9
Liked our stay, enjoyed a drink at the bar
Pros:

Handy to the ferry, could I suggest to offer breakfast pack for people heading down to the ferry that could be purchased the previous evening

Cons:

All was good

2026-08-22 • via Nuitee
D
David • couple • ca
7
2026-08-22 • via Nuitee
J
Joé • extended_group • lu
9
Comfortable hotel with good breakfast
Pros:

The hotel is nice and clean. Everything you need.

2026-08-22 • via Nuitee
A
Angels • couple • es
9
2026-08-21 • via Nuitee
M
Melody • couple • ca
9
Pros:

The staff were very friendly and the facilities were clean and comfortable.

2026-08-21 • via Nuitee
A
Anita • extended_group • gb
10
2026-08-21 • via Nuitee
M
Michael • couple • us
9
Very comfortable stay except for the pillows.
Pros:

Everything was top quality. The two beds were king size and comfortable. The bathroom fixtures and shower were excellent. Lighting was above average for most hotel rooms. It was quiet including the air conditioning unit.

Cons:

No variety of pillows. They were large and firm. Need lighter, smaller and fluffier pillows.

2026-08-21 • via Nuitee
G
Gundula • family_with_children • de
9
2026-08-20 • via Nuitee