Kwa'lilas Hotel

Hotels
8.7 (1396 reviews)
9040 Granville Street , Port Hardy , ca

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Comfortable rooms
Great food options
Polite and helpful staff
Cons:
Disorganized front desk
Inadequate maid service

Categories

Cleanliness
8.19
Some comments mentioned the need for better cleaning focus in certain areas, affecting the perceived cleanliness.
Service
8.66
Most reviews indicate decent service, but one negatively highlighted the front desk experience.
Location
9.2
The hotel is well-located and convenient, with many mentioning its favorable position.
Room Quality
8.85
Rooms described as comfortable and spacious, with a generally positive reception.
Amenities
8.68
Facilities like the pub and restaurant were well appreciated, though some amenities were noted as lacking.
Value for Money
8.14
Some guests felt the experience didn't justify the price, impacting the value perception.
Food and Beverage
9.19
The food was highly praised, particularly in the restaurant, elevating the overall dining experience.
Overall Experience
8.66
Overall sentiments were mixed, leaning towards a generally positive experience, balancing out highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 07:08

Property Description

Unique Location on North Vancouver Island

Authentic Aboriginal Art and Cultural Experiences

Convenient Amenities and Nearby Attractions

Experience the charm of North Vancouver Island at Kwa'lilas Hotel, where tradition meets modern comfort. Immerse yourself in the rich local culture showcased through authentic Aboriginal art and engaging cultural experiences. Enjoy the convenience of on-site dining, free WiFi, and picturesque ocean or mountain views. Explore nearby attractions like Port Hardy Museum and embark on eco-adventure tours guided by local experts. With a prime location just minutes from the waterfront, Kwa'lilas Hotel is your gateway to a memorable island getaway. Book your stay now and make the most of your North Vancouver Island experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YZT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.7
Based on 1396 reviews
Cleanliness: 8.19
Service: 8.66
Location: 9.2
Room Quality: 8.85
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 8.66
R
Robert • solo_traveller • ca
8
2026-07-11 • via Nuitee
K
Keirron • solo_traveller • im
10
Pros:

Stunning hotel 😊

2026-07-10 • via Nuitee
F
Friederike • couple • de
8
Gutes Hotel für Port Hardy
Pros:

Sauberes geräumiges Zimmer, gute Lage, 24 Stunden Rezeption

2026-07-10 • via Nuitee
M
Mark • solo_traveller • gb
10
Top quality stay
Pros:

Staff were very helpful and friendly. Pub bar was excellent. Restaurant was great. Beautiful decor

Cons:

A little noisy from floor above.

2026-07-09 • via Nuitee
M
Michel • solo_traveller • nl
7
Pleasant stay and friendly staff
Pros:

Clean modern rooms, comfortable beds and breakfast was menu-based in the adjacent restaurant. The pub/restaurant served good food for a reasonable price and very friendly staff. Port Hardy modernized over the years with good barista coffee bar, shops and restaurants.

Cons:

The strict 4pm check-in was annoying after coming from a long outdoor trip and wish to shower and clean-up. I suspect that access to cleaning staff is one of the reasons which may be applicable for whole of Port Hardy.

2026-07-08 • via Nuitee
M
Michel • solo_traveller • nl
8
2026-07-08 • via Nuitee
S
susan • solo_traveller • ca
10
Would stay again in a heart beat
Pros:

everything

Cons:

Nothing, everything was great

2026-07-07 • via Nuitee
K
Karmyn • solo_traveller • ca
7
2026-07-05 • via Nuitee
K
Karmyn • solo_traveller • ca
8
Pros:

Big beautiful rooms.

Cons:

The room smelled weird. Like cheetos or stinky feet.

2026-07-05 • via Nuitee
M
Mo.kashani • solo_traveller • ca
6
Pros:

Easy access in Port hardy and good location in City center

Cons:

I was expecting more facilities in room but there wasn't.

2026-07-04 • via Nuitee
M
Muneera • extended_group • ca
10
2026-07-04 • via Nuitee
J
John • solo_traveller • no
8
2026-07-04 • via Nuitee
J
Joao Paulo • couple • ca
10
Beautiful property, comfortable and clean room, amazing staff!
Pros:

This is beautiful First Nations owed and operated property with a stunning decor, very comfortable and clean rooms, and many options for dining. Big THANK YOU to Ida, who checked us in and helped us in the most kind way possible after our car broke down on the highway on our way to Port Hardy. I wish we could’ve stayed longer. Highly recommend!

2026-07-03 • via Nuitee
M
Marcolien • couple • ca
6
Pros:

Nice building

Cons:

No access for a business call.

2026-07-03 • via Nuitee
L
Laurie • couple • ca
8
2026-07-03 • via Nuitee
N
Nicole • couple • ca
9
Pros:

Artwork, clean and comfortable. The fellow who checked us in was efficient and friendly.

Cons:

It was all good

2026-07-02 • via Nuitee
K
Kathrin • solo_traveller • de
8
2026-07-01 • via Nuitee
L
Luděk • family_with_children • cz
8
2026-07-01 • via Nuitee
T
Tom • solo_traveller • us
7
A week okay.
Pros:

The people working at the hotel were very nice.

Cons:

The faucet in my room was loose from the sink, so in order to use it I had to hold the base with one hand while adjusting the flow or temperature with the other. I find it hard to believe that such a thing was unintentionally overlooked. There wea another skew-up but I forgotten.

2026-06-29 • via Nuitee
A
Angela • couple • ca
10
Had a lovely night in comfortable beds in a beautifully decorated room!
Pros:

Beautiful property. Lovely art and woodwork. Amazing attentive staff.

2026-06-29 • via Nuitee