Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Polite and helpful staff
Great location near attractions
Cons:
Cleanliness could be improved
Price of breakfast is considered high

Categories

Cleanliness
8.64
Some guests mentioned that cleanliness could be improved.
Service
9.99
Many reviews highlight the staff's politeness and helpfulness, especially specific mentions of staff members.
Location
9.65
Guests appreciate the hotel’s location, especially its proximity to the mall and other points of interest.
Room Quality
9.1
Rooms are generally described positively, with emphasis on cleanliness.
Amenities
9.13
The amenities are standard for the hotel tier, with specific mentions of dining options.
Value for Money
9.09
Some guests feel certain aspects, like breakfast prices, are not justifiable.
Food and Beverage
9.64
The food, especially at the Atrox restaurant, received overwhelming positive feedback.
Overall Experience
9.99
Overall guest feedback indicates a high likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:42

Property Description

Luxurious Amenities
Crowne Plaza Florya offers an indoor and seasonal outdoor pool, spa, wellness centre, and hammam. Guests can also enjoy free WiFi, private parking, and a children's pool for the little ones.

Dining Experiences
Indulge in a variety of culinary delights at Salamina Restaurant, Atrox Restaurant Lounge, Sardinia Winter Garden Restaurant, and Orca pool bar. From breakfast to international cuisine and snacks, there's something for every palate.

Convenience and Accessibility
With a fitness centre, garden, terrace, and services like private airport transfers, concierge, and 24-hour front desk, Crowne Plaza ensures a comfortable stay. Plus, its proximity to Istanbul's top attractions and transportation hubs makes exploring the city a breeze.

Book now for a memorable stay at Crowne Plaza Florya!

Important information:

Please note that the property can only accommodate pets with a maximum weight of 5 kg or less.
All pets staying at this property must have up-to-date vaccinations.
Pets should not be left unattended in the room, they must be on a leash or in a bag at all time in the public areas or in the restaurant. Wild animals are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Fri, Oct 24, 2025 until Sat, Jun 20, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 11 years old stay for € 15 per person per night when using an existing bed.
    Children up to and including 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 3661 reviews
Cleanliness: 8.64
Service: 9.99
Location: 9.65
Room Quality: 9.1
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.64
Overall Experience: 9.99
G
Gushchin • Solo travel • Zhukovsky, Moscow Oblast, Central Russia
10
Great stay with excellent service at Atrox restaurant
Pros:

I had a very pleasant stay at Crowne Plaza Istanbul - Florya. The hotel has a great location, comfortable rooms, a nice atmosphere, and good service overall. Everything was clean and well organized, and the area around the hotel is very enjoyable.

I would especially like to mention the Atrox restaurant. The food and service were very good, and our waitress Aysenur did an excellent job. She was professional, attentive, friendly, and made the dining experience even better.

Overall, I had a very positive experience and would be happy to stay here again.

2026-05-30 • via Tripadvisor
B
Bawar • couple • iq
6
2026-05-30 • via Nuitee
R
Rana • couple • iq
8
2026-05-30 • via Nuitee
A
Ahmet • solo_traveller • tr
3
Cons:

Resepsiyondaki calisan kızlar cok ilgisizdi sanki zorla calistiriliyorlar gibi tavırları vardı... on ofis müdürü beyefendi harika bir insandı sadece o fark yaratiyordu, öyleki otelden check out vaktimizden once memnuniyetsizligimizden 3 gün önce ayrıldık resepsiyondaki kiz bir sorununuzmu var neden ayrılıyorsunuz falan diye sormadı bile , klima sistemi daha vakti gelmediği icin soğutma sistemi daha aktiflestirilmedigi söylendi bize dışarıda hava 30 derece iken bir otelde bu nasil olabilir...!!! Gerçekten bu fiyata böyle bir otel olmamaz cok kötüydü...

2026-05-30 • via Nuitee
S
Sherwan • couple • iq
9
Nice journey with the family in a comfortable hotel with a lovely staff
Pros:

Location on the Marmara sea, near to Florya mall, friendly staff especially the receptionist Ayden.
Very good breakfast

Cons:

Nothing

2026-05-29 • via Nuitee
K
kirklee1 • Family • Glasgow, Scotland
10
Great stay
Pros:

Great hotel, and wonderful service from Sampd F over breakfast

2026-05-28 • via Tripadvisor
M
MOHAMED • couple • dm
9
2026-05-28 • via Nuitee
M
MOHAMED • couple • dm
9
2026-05-28 • via Nuitee
W
Wesam • solo_traveller • ca
8
It was calm and relaxing
Pros:

The rooms design and view

Cons:

The location is far from the city but I understand it’s a good location for such value it’s quality for money

2026-05-28 • via Nuitee
A
Alexandru • solo_traveller • ro
7
Pentru business, nu mai aleg
Pros:

Hotelul e amplasat pe malul marii

Cons:

Rigiditate. Au refuzat sa imi pună stampila pe ordinul de delegație. Pentru următoarea călătorie din noiembrie nu voi mai alege acest hotel

2026-05-28 • via Nuitee
D
Dimitar • extended_group • bg
9
Business meeting and trip to istanbul
Pros:

Great choice for location and comfort, especially with the proximity to the aquarium. The food at the hotel is excellent. Just worth requesting a room on a higher floor to minimize any event noise from the outdoor areas. Special thanks to Mr. Berke, Mr. Aedn and Miss Handan for their exceptional hospitality and assistance during our stay!

Cons:

Sometimes it was a bit difficult to access the hotel parking.

2026-05-26 • via Nuitee
G
giselematias • Family • Armacao dos Buzios, State of Rio de Janeiro
10
Hotel Crowne
Pros:

Hotel incrível, boa estrutura,

2026-05-25 • via Tripadvisor
S
s_skiad • Family
10
Good experience
Pros:

Perfect service!! Location in front of the sea!!

2026-05-25 • via Tripadvisor
J
josevicenteg700 • Business • Valencia, Province of Valencia, Valencian Community
10
Excellent thread by Helin from Club lounge
Pros:

I would especially like to highlight Helin from the Club Lounge at the Crowne Plaza Istanbul.

Her service has been outstanding from the very first moment: always friendly, professional, and genuinely kind. She makes guests feel welcome and comfortable with her warm attitude and constant smile.

It is also impressive how well she communicates with international guests, speaking her native Turkish, fluent English, and even some Spanish. That extra effort really makes a difference and shows her dedication to providing excellent customer service.

People like Helin truly elevate the hotel experience. Thank you very much, Helin, for your professionalism and kindness.

2026-05-24 • via Tripadvisor
L
L1011OFingrids • Solo travel
8
breakfast
Pros:

Breakfast was lovely and the service was very good overall. However, the only concern was the girl placing the fruit with her bare hands. I kindly suggest that she use protective gloves or utensils when handling the fruit directly. Other than that, everything was very enjoyable.

2026-05-24 • via Tripadvisor
I
igorkD4048XR • Couples
6
Good, but...
Pros:

location is a bit far from Istanbul city center. For it was just overnight stay, while waiting for the flight home. room looks great, no complaints. But.. there is a major set back- they allow smoking inside the restaurant and in the restaurant terrace. They know, this is a major set back, when mentioned- staff puts smile on their faces-
yes we know (too bad- silent). Next day,
we are ordering room service delivery. For us smoking- is a huge No-No

2026-05-24 • via Tripadvisor
J
Jacqui • couple • nz
8
Pros:

It was a lovely property

Cons:

Nothing really.

2026-05-24 • via Nuitee
M
Mobina • extended_group • iq
8
2026-05-24 • via Nuitee
D
Dalida • family_with_children • ba
10
Amazing as always
Pros:

The best hotel in Istanbul for us. We are always returning ... 6 years we are coming to Crowne plaza, we love Aqua Florya too much. Reception staff, housekeeping, restaurants staff, everybody nice and helpfull always. Breakfast is amazing with a lot high quality food. Looking forward to come soon again.

2026-05-23 • via Nuitee
A
ANAS • family_with_children • sa
10
رائعه
Pros:

مكان جدا جميل

2026-05-22 • via Nuitee