Mercure Tbilisi Old Town

Hotels
•
Mercure
9.2 (686 reviews)
Vakhtang Gorgasali Street 9 , Tbilisi City , ge

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Comfortable stay
Cons:
Weak shower water pressure
Limited breakfast options
Issues with mattress softness
High breakfast cost

Categories

Cleanliness
8.89
Generally clean as mentioned, but some reviews hinted issues such as weak water flow.
Service
9.86
Friendly staff and good service mentioned, though some concerns about reception staff.
Location
10
Great location consistently praised across reviews.
Room Quality
8.9
Rooms described as clean and comfortable, but some reports of mattress softness.
Amenities
8.85
Spa facilities noted positively; however, restaurant quality received negative feedback.
Value for Money
8.88
Concern about high breakfast price and overall value wasn't always satisfying.
Food and Beverage
8.34
Negative feedback on breakfast options and quality.
Overall Experience
9.89
Overall very positive, with good amenities and a high comfort level.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:42

Property Description

Luxurious Spa Center and Free WiFi
Indulge in relaxation at our spa center with sauna and hammam, and stay connected with complimentary WiFi throughout the property.

Delectable Dining Options
Savor a delightful culinary experience at ASADO Steakhouse Restaurant & Lobby Bar, and enjoy breathtaking city views at Rooftop Terrace Bar SKY7 while sipping on your favorite drinks.

Prime Location for Sightseeing
Explore nearby attractions such as Narikala Fortress and Shardeni Street just a short walk away, and immerse yourself in the vibrant culture of Tbilisi.

Experience the perfect blend of comfort and convenience at Mercure Tbilisi Old Town. Book now for an unforgettable stay!

Important information:

Please note that payment will be charged in GEL.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TBS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 5 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 686 reviews
Cleanliness: 8.89
Service: 9.86
Location: 10
Room Quality: 8.9
Amenities: 8.85
Value for Money: 8.88
Food and Beverage: 8.34
Overall Experience: 9.89
Артуш • solo_traveller • ru
8
2026-04-18 • via Nuitee
R
Rastislav • couple • ch
10
Excellent service and location
Pros:

Excellent location right next to Metekhi Church and Vakhtang Gorgasali’s monument, with the Old City and a large shopping mall (Gallery) nearby. Generally, everything is walking distance away from the hotel; otherwise, the bus stop is right next to the building. The staff are friendly, professional, and speak good English. The rooms are clean, very spacious, and offer great value for their rating - more than you’d expect compared to similar hotels in Europe. It’s also wonderfully quiet in the evenings. We never had to request anything, as amenities were consistently replenished in advance, including daily water replacement. There is also a small fridge. Last but not least, the steakhouse on the ground floor serves excellent food beyond just steaks. I recommend booking with breakfast, which is served there - it’s very diverse! To conclude with, we’d like to thank the staff for the good time we spent there!

Cons:

N/a

2026-04-16 • via Nuitee
Y
yosef • family_with_children • il
9
Pros:

Excellent location right in the old town center close to every attraction 👌

2026-04-05 • via Nuitee
M
Mathieu • solo_traveller • ch
7
Pros:

The single room is really small, and it’s quite expensive for what it is. Fine for business, I would choose something else for tourism.

2026-04-02 • via Nuitee
A
Ali • couple • az
8
2026-04-02 • via Nuitee
Álvaro • solo_traveller • es
10
Pros:

Las instalaciones son de 10.

2026-03-26 • via Nuitee
N
Nathalie • couple • th
8
2026-03-26 • via Nuitee
A
Artem • couple • ru
8
Pros:

Месторасположение, заселили раньше времени

Cons:

Постоянно выключающийся фен в ванной, не возможно высушить голову. Не приветливый персонал, утром на ресепшен с тобой никто не здоровается. Не отлаженная система кондиционирования

2026-03-25 • via Nuitee
K
Konstantin • extended_group • ru
9
2026-03-22 • via Nuitee
M
mynaiymbek • Business • Edinburgh, Scotland
10
The hotel, staff, and food were amazing. It’s a very nice place to stay while in Georgia and very close to city center.
Pros:

The hotel, staff, and food were amazing. It’s a very nice place to stay while in Georgia and very close to city center. I enjoyed my stay and would recommend Mercure hotel for tourists. A separate thanks to Dachi and Tamta for their great service

2026-03-13 • via Tripadvisor
Z
Zorova • solo_traveller • cy
10
За 4 ночи: Была очень разочарована массажем. Еще в 23:30 сотрудница отеля зачем то разбудила меня стуча в дверь и дала м
2026-03-12 • via Nuitee
E
Edgard • couple • lb
1
Management doesn't care
Pros:

The suite is large and comfortable and location very good

Cons:

I lost a bag of medicine from my room either by error or theft. Management did not deal adequately with the matter. TV did not work and no support over weekend.
Management did not seem to care about patronising comfort. No prompt action to sort things out. They just offer apologies after you leave.

2026-03-07 • via Nuitee
S
Sofia • solo_traveller • ru
10
Pros:

Чистота, завтраки, постель, персонал

Cons:

Плохое кондиционирование в фитнес-центре, не работал хамам в женской секции

2026-03-05 • via Nuitee
M
Maria • extended_group • ru
7
Pros:

We enjoyed the breakfast. The staff was friendly. One of the rooms had a great view of the fortress Narikala

Cons:

I chose this hotel because it has a spa area. However, the hammam in the women's section is completely out of order, and the sauna takes hours to heat up. When we arrived at the sauna 20 minutes after we asked to turn it on, it was simply too cold to be in our swimsuits. Our rooms were on the sixth floor next to the rooftop bar where smoking is permitted, and the rooftop also smelled of cigarettes.

2026-03-04 • via Nuitee
P
Paradise64924791405 • Couples
8
Friendly Family
Pros:

Good rooms Reception is fine and Ms Karina guide us and care for us to visit places.The other reception persons during evening shift are all very helpful. Room service persons are also nice.Thanks all for support.

2026-03-03 • via Tripadvisor
M
Maksim • couple • de
6
Pros:

The receptionist wasn't friendly. I'm a member of this hotel chain, but I didn't receive any points; for some reason, they created a new account for me. The parking is very small and inconvenient. I expected more from Mercury, as I often stay at this chain in Germany, Singapore, and France. The hotel doesn't deserve a 4-star rating; it doesn't even reach the level of a 3-star Ibis. The location is also poor; you won't find any good restaurants with traditional Georgian cuisine nearby.

2026-03-03 • via Nuitee
Y
YULIIA • solo_traveller • ge
10
2026-03-03 • via Nuitee
J
Julian • solo_traveller • us
9
Pros:

Awesome top floor bar/resto

2026-03-03 • via Nuitee
H
Hidayet • couple • tr
6
2026-03-02 • via Nuitee
S
Sulenov • solo_traveller • kz
9
Pros:

Лучшее расположение для экскурсий и знакомства с городом

Cons:

Такси из аэропорта. Обман по стоимости.

2026-02-28 • via Nuitee