Novotel Suites Riyadh Center

Hotels
Accor
7.8 (34 reviews)
Riyadh, 11361 , Riyadh , SA

Facilities

Express check-out
Arcade/game room
No single-use plastic straws
Comprehensive recycling policy
Health club
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Free WiFi
See all facilities

Review Highlights

Pros:
Clean
Helpful staff
Cons:
Cigarette smoke
Tiny shower
Loud air-conditioning

Categories

Cleanliness
6.44
The presence of cigarette smoke and water issues from the shower affected cleanliness.
Service
8.41
Helpful staff contributed positively to the service experience.
Location
8.45
Standard quality for this hotel tier.
Room Quality
6.4
The room's tiny shower and air-conditioning issues detracted from the overall room quality.
Amenities
8.43
Standard quality for this hotel tier.
Value for Money
8.39
Standard quality for this hotel tier.
Food and Beverage
8.44
Standard quality for this hotel tier.
Overall Experience
7.41
Mixed feelings due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:11

Property Description

Experience comfort and convenience at Novotel Suites Riyadh Center, where modern amenities meet exceptional service.

Recreation and Relaxation
Unwind in our state-of-the-art health club, take a refreshing dip in the indoor pool, or indulge in a soothing sauna session. Your relaxation is our priority.

Dining Delights
Savor culinary delights at The Dunes Restaurant or grab a quick snack at our coffee shop. With 24-hour room service and a buffet breakfast, your dining experience is tailored to your needs.

Prime Location
Situated in the heart of Riyadh, enjoy proximity to top attractions like Kingdom Centre and Sky Bridge, making it the perfect base for your adventures in the city.

Don't miss out on an unforgettable stay—book your room today at Novotel Suites Riyadh Center!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Couples wishing to share a room must provide proof of marriage.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: RUH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 34 reviews
Cleanliness: 6.44
Service: 8.41
Location: 8.45
Room Quality: 6.4
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 7.41
H
Harry
6
Pros:

Stunk if cigarette smoke; shower was tiny and with no door which meant water went everywhere; air-conditioning sounded like a jet turbine making it hard to sleep

2025-09-19 via Nuitee
N
Nazih
10
Pros:

Great stay. Calm. Clean. Helpfull staff.

2025-09-04 via Nuitee
P
pietro
6
Pros:

la struttura è oggettivamente vecchia e non certamente sullo standard 4 stelle internazionale. rapporto qualità prezzo però è corretto, albergo è pulitoed è ubicato in una posizione centrale. Un elogio al personale molto cortese e disponibile.

2025-06-23 via Nuitee
V
Verified traveler
6
Expected more
Pros:

I was expecting the hotel to be more updated. Whilst the room was ok, it had a strange smell. The safe wasnt working as the betteries and the lid from the back had come off. I expected the safe to be bolted but instead, the engineer just pulled the safe and got me another one from another room. Breakfastwas very limited and disnt look fresh at all. It looked as if they heated up most of it instead of making it fresh in the morning.
The gym was falling apart and the whole area looked as of it hadn't been finished. I got on the treadmill that was working but they were not good. The equipment is quite old and REALLY needs attention or need to be replaced.
Aside from that, the 2 times i spoke to reception, they were attentive, smiling and helpful.

2025-05-21 via Nuitee
J
joma0405 Business lb
8
Great location
Pros:

A nice experience in general.
Great location, nice staff. spacious rooms with a great view on the Kingdom Tower.
My only complaint is that the hotel only serves food at breakfast, so if you're staying in the evening you order delivery or you have to look for a place to eat.
Otherwise, smooth stay.

2025-03-18 via Tripadvisor
R
RezaCorp Business sa
6
One night business stay
Pros:

Overall good stay but didn't feel like a Novotel. Location was difficult to find for taxis and uber.

2025-02-22 via Tripadvisor
J
Jennifer
10
Pros:

Location is amazing and hotel staffs are kind and helpful

2025-02-21 via Nuitee
Z
zhr2025 Solo travel
10
Great Hotel!
Pros:

Great location, within walking distance of Kingdom Tower and in-between 2 new metro stations.

Breakfast is good, with plenty of options but although they are open for breakfast untill 10:30am once the food runs out at 9:45am then they will not replenish. So breakfast is really served from 6am to 9:45am.

Has a gym, swimming pool, steam room, and sauna, but yet to see anyone use them.

Ambience of the hotel is nice and staff are friendly and professional.

Room was modern and great with plenty of space, great mattress and plush pillows. The TV could do with upgrading so it supports phone cast/mirror feature.

Housekeeping, in particular a young man called Shakib I think was superb, cleaned the room exceptionally well, stocked up all amenities and always was courteous if we needed anything else.

Floor to ceiling windows make all the difference in a hotel room and this hotel has them, but also great black out curtains for the night.

Would definitely stay here again when visiting Riyadh.

2025-01-09 via Tripadvisor
C
CR2015BXL Business be
6
Soso - expected more!
Pros:

Stayed here for third time this year. Almost 3 weeks! And many others attending COP16 too following my recommendation. Would have expected more. Room basic. Internet not always strong. Water for shower extremely hot, cannot be regulated, so you burn yourself every day. Noise from other rooms is heard. Breakfast OK but basic. The other issue is that there are various Novotels nearby so the drivers are always confused.

2024-12-14 via Tripadvisor
E
Eric
6
Pros:

Convenable - bien placé

2024-11-27 via Nuitee
M
Maxwell
8
Good location with restaurants near by
Pros:

The location is good in terms of restuarants and a mall close by. This area is mostly busy in terms of traffic, so getting to this area in the evening is longer.

The room was very spacious. I had a problem with the AC whcih was rectified on complaint. Generally I would be happy to stay here again.

2024-11-25 via Nuitee
J
Jun Kyeoung
6
Pros:

The property is not designed for Hotel. It was built for office and converted into hotel. Not suitable for hotel.

2024-11-18 via Nuitee
D
David
4
Pros:

The hotel is very run down. Breakfast wasn’t great with food that had been in heaters for ages and some was luke warm.

2024-11-11 via Nuitee
J
John Paul
10
Pros:

This is a great hotel ! Just one remark : the gym needs some equipment renovation ( machines are old and falling apart)

2024-10-23 via Nuitee
O
OSANG
10
Pros:

Satisfied with the hotel

2024-10-16 via Nuitee
S
Shinos
6
Pros:

The pictures shown are not real. Amenities are very bad. Poor gym, there is no jacuzzi, sauna was not working. Service was okey and breakfast was nice

2024-10-08 via Nuitee
V
Verified traveler
8
Not clean
Pros:

Food quality at breakfast wasn't really good. The room was not cleaned at all.

2024-09-30 via Nuitee
D
Departure14732992029 Business ae
10
Excellent value in the heart of the city
Pros:

I love the space you get in the rooms, great Wifi speed, sitting area to relax and work from, very comfy bed, friendly and efficient service and extremely good value for the city. Also a good, central location for my business meetings. Highly recommended.

2024-09-17 via Tripadvisor
H
HYUNJIN
8
Pros:

Nice location to access to central commercial destinations and attractions. Need little improvement in breakfast.

2024-09-17 via Nuitee
S
SUN BUM
10
Nice location!!!
Pros:

Location is very near the Kingdom Tower and an acessness is very nice. Safe security in nighttime as well as many aspects near the hotel.

2024-09-07 via Nuitee