Hotel Rockaway

Hotels
Independent
8.8 (118 reviews)
Calle del Morro s/n, Playa Zicatela, Puerto Escondido, OAX, 71986 , Puerto Escondido , MX

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Continental breakfast
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Room cleanliness issues
Limited food options

Categories

Cleanliness
6.7
Room was dirty with hair and stains in the bed; negative experience expressed.
Service
9.7
Service was excellent; team takes care of you from the moment you arrive.
Location
9.7
Very close to the beach, convenient location; highly praised for accessibility.
Room Quality
8.2
Mixed sentiments due to dirty room issues; generally considered acceptable.
Amenities
9.2
Amenities such as pools and restaurant were well appreciated.
Value for Money
9.2
General sentiment indicates good value for the experience provided.
Food and Beverage
8.2
Limited menu options and food quality not highly rated.
Overall Experience
9.5
Overall a good experience despite some hiccups; recommend for a family trip.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:11

Property Description

Luxurious Amenities

Dive into one of the 2 outdoor swimming pools or keep fit at the fitness center. Unwind at the poolside bar and enjoy international cuisine at Restaurante Rockaway.

Convenient Services

Benefit from complimentary Wi-Fi, room service, and a 24-hour front desk. Indulge in a daily continental breakfast and relax with cable programming in your air-conditioned room.

Prime Location

Located near Zicatela Beach, explore nearby attractions like Carrizalillo Beach and Benito Juarez Market. With tour assistance available, you are set for an unforgettable stay.

To enjoy these amenities and more, book your stay at Hotel Rockaway today.

Important information:

  • Pool access available from 8:00 AM to 10:30 PM.
  • No pets and no service animals are allowed at this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PXM

Property Policies

  • Pets

    Pets not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Check-in & Check-out

    Contactless check-in is available

See all policies

Location

Guest Reviews

8.8
Based on 118 reviews
Cleanliness: 6.7
Service: 9.7
Location: 9.7
Room Quality: 8.2
Amenities: 9.2
Value for Money: 9.2
Food and Beverage: 8.2
Overall Experience: 9.5
J
Josue family
10
Pros:

This is a good hotel to stay. Friendly staff. Breakfast was good. Zicatela beach was only across the street. Good restaurants only a few steps away. Quiet and very safe place. If you use the swimming pool or go to the beach they lend you towels. Highly recommended.

2025-10-06 via Nuitee
M
Myrthala partner
10
Pros:

Muy limpio el hotel, el staff muy atento y muy cerca de muchas cosas. 10/10 todo. Nos volveremos a quedar aquí

2025-10-03 via Nuitee
B
Brenda Maritsa Sanchez
10
Pros:

Muy bueno

2025-09-28 via Nuitee
A
Alessa partner
10
Pros:

Muy cómodo y bonito el hotel, cerquitititita de la playa Zicatela (a unos 3 min caminando), la cama muy cómoda, el staff muy amable. Único detallito (si lo quieren contar como tal, es que no hay casi opciones de comida en el menú, y la verdad la comida no es tan buena en el hotel)

2025-08-19 via Nuitee
M
Miriam family
10
Pros:

The service was excellent, team takes care of you the minute you walk in. The pools are clean and well kept. Breakfast was delicious. Rooms have good AC going.

2025-08-12 via Nuitee
M
MARIA
2
Pros:

It was a terrible experience, our room was dirty hair and stains in the bed, refrigerator didn’t work and to make it worst the AC wasn’t working temperature was 90 degrees. I will never comeback there and Wii not recommend to anyone.

2025-08-11 via Nuitee
C
Cristina family_with_children
8
Pros:

Very close to the beach and convince location. Kids love the nice and spacious pools.

2025-07-31 via Nuitee
A
Angel
10
Pros:

Close to beach and restaurants, nightlife, good breakfast, i like my stay there

2025-07-30 via Nuitee
J
Jose
4
Pros:

Limited breakfast

2025-07-28 via Nuitee
M
Miguel
10
Pros:

Perfect hotel im recommended.

2025-07-20 via Nuitee
J
Judith partner
10
Pros:

The property in close by to the beach. It’s walking distance to shops and restaurants. Staff was always friendly and helpful. It has two pools, restaurant and bar. We had breakfast there food was good. Enjoyed our stay at this hotel. We will be coming back.

2025-07-13 via Nuitee
S
Sandy
10
Pros:

We made the right choice by staying here for our first time in Puerto Escondido hotel was perfect for our family trip customer service was great

2025-07-13 via Nuitee
M
Maira friends
10
Pros:

Nice hotel, enjoyed our stay. All the staff was friendly and helpful

2025-07-10 via Nuitee
L
Lourdes
2
Pros:

Rentamos 7 cuartos y mis cuñadas se quedaron en otro lugar x q ya no había cuartos y vinieron para platicar y no les dieron permiso de pasar la verdad no es un lugar q vale la pena como para q sean tan payasos

2025-06-25 via Nuitee
L
Lazaro partner
10
Pros:

Good

2025-05-27 via Nuitee
W
Willie
4
Pros:

Do not stay here if you want to go to bed before midnight. The pool stays open, playing loud music that echoes all the rooms until 11PM (even though they say 10:30 is close). Even when there is no one sitting in the pool area.

2025-05-26 via Nuitee
A
Ana Rosa
8
Esta bien a secas...
Pros:

La caminadora del gimnasio tiene tiempo descompuesta. El comedor del desayuno es pequeño y se satura mucho

2025-05-15 via Nuitee
D
Dominique
10
Resort style stay in Zicatela
Pros:

I booked this hotel for one night to experience the Zicatela area of town, while I normally stayed in centro. The rooms have fridges but no coffee makers, which is odd at this price range. But the very good complimentary breakfast in the morning makes up for it.

2025-04-21 via Nuitee
W
William friends
10
Pros:

One of the nicest hotels on the beach.

2025-04-15 via Nuitee
T
Teri
10
Pros:

Clean and cozy hotel. "Bar" area could be better, however.

2025-04-09 via Nuitee