Macalister Mansion, a Member of Design Hotels

Hotels
•
Design Hotels
9.5 (36 reviews)
228 Jalan Macalister , George Town , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great latte
Beautiful decor
Spacious rooms
High-quality amenities
Good location
Cons:
Quality of cocktails could be better

Categories

Cleanliness
9
Guests did not explicitly mention cleanliness, but the positive overall sentiment suggests high satisfaction in this category.
Service
9.5
Service was highly praised, with special mention of staff friendliness and attentiveness, notably by Lynn at the Coffee Place.
Location
9
Location is described as good and convenient, indicating a high level of guest satisfaction.
Room Quality
9
Rooms were described as spacious, beautifully done, and well-appointed with high-quality amenities.
Amenities
9
Guests enjoyed the Aesop brand amenities, suggesting a positive impression of the hotel's offerings.
Value for Money
8.5
There were no direct comments on value for money, but the absence of negative sentiment implies guests felt the experience was worth the cost.
Food and Beverage
7.5
Guests loved the place for latte, indicating a positive experience with the beverage service, though there was a suggestion that cocktail quality could be improved.
Overall Experience
9.2
Overall experience was perceived as exceptional by guests, indicating they would likely recommend the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 00:22

Property Description

Luxurious Accommodation
Experience comfort and style in our air-conditioned rooms equipped with modern amenities such as a coffee machine, minibar, and flat-screen TV.

Convenient Facilities
Enjoy the convenience of free WiFi, room service, and a 24-hour front desk during your stay at Macalister Mansion.

Relaxing Amenities
Unwind on our sun terrace, stay active in the fitness centre, or explore the vibrant city with our car rental service. Book now for a memorable experience at Macalister Mansion.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.5
Based on 36 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 9.2
K
Kriskkumar • couple • my
9
Overall, fantastic stay. Would highly recommend it. Staff was extremely friendly and welcoming
Pros:

Fantastic service from the get-go. We had a welcome drink and the staff showed us to our room.
In addition, we were also offered a drink at the bar (of our choice).

Facilities in the room is great as well! Breakfast was delicious as well.

Good location! Not many rooms here, so it feels a bit more tranquil.

Cons:

The pillows had a musty odor, likely because they weren't dried properly after laundering. Could have asked the staff to change it, but was too late and didn't feel like dealing with it.
Toilet seat doesn't come with a bidet.

Some plugs were difficult to use because of its positioning (especially if you have a big charging brick)

2026-02-09 • via Nuitee
C
Chin Kung • couple • sg
8
2026-01-19 • via Nuitee
Y
Yamamura • extended_group • jp
9
2025-09-21 • via Nuitee
S
Shannon • young couple • tw
10
Exceptional
2025-01-24 • via Nuitee
C
Ciaran • young couple • au
9
Superb
2025-01-01 • via Nuitee
C
Chong • young couple • sg
10
Exceptional
Pros:

Staff was very friendly and hospitable. Special thanks to Lynn, manager of the Coffee Place, who was exceptional and very attentive to our needs and requests. Great place for latte! The whole mansion was delightfully fragrant and beautifully decorated.

Cons:

Quality of cocktails could be better.

2024-09-21 • via Nuitee
D
Dr • young couple • my
10
Exceptional
Pros:

Such a gorgeous luxury boutique hotel. The in the rules are tastefully and beautifully done. Room is spacious and love the Aesop amenities provided.. Location wise is good and convenient.

2024-05-31 • via Nuitee
A
Adh71 • review category business travellers • ae
9
Wonderful staff and exclusive feel
Pros:

Wonderful staff, few rooms and guests gives an exclusive feel. Blanc restaurant is excellent.

Cons:

A little noisy and some creaky floors but didn't really affect us.

2024-04-20 • via Nuitee
M
Mozammal • young couple • gb
10
Very special hotel !
Pros:

Service was excellent
Room was amazing

Cons:

Nothing

2024-02-27 • via Nuitee
S
steve • partner
10
Pros:

The hotel has a feel of home with personalised, friendly staff who remember the way you like your tea served! The staff were most helpful and quick to fix the (blown) lights and with our luggage.

2024-02-06 • via Nuitee
L
Li • family with young children • my
9
Overall wonderful stay, staff is very friendly and helpful. Rooms are well designed and unt
Pros:

Unique heritage building with over 100 years of history

Cons:

Lack of bidet

2023-12-28 • via Nuitee
Y
Yoong • young couple • my
9
One of the best hotel i had stay
Pros:

Breakfast was ok, food is nice but the choice was not as much. The preparation for our anniversary deco is very well-done. the mini bar drinks is ok, quality. the speaker is nice with very good quality. bath is clean and the accessories for bath is complete

2023-09-06 • via Nuitee
N
Nor • review category business travellers • my
10
Exceptional
2023-08-30 • via Nuitee
R
Reyes • with friends • ph
7
Good
2023-05-07 • via Nuitee
D
Deddy • young couple • id
10
Exceptional
2023-04-10 • via Nuitee
M
Ming • review category business travellers • my
10
Exceptional
2023-02-17 • via Nuitee
I
Intan • young couple • nz
10
Exceptional
2022-12-24 • via Nuitee
M
Muhammad • young couple • my
10
Exceptional
2022-12-13 • via Nuitee
G
Gabriel
10
Will return definitely
Pros:

It was the best stay, service and rooms are top tier quality without compromising. Applause to the friendly and efficient staff. They know their customers very well and very friendly.

2021-11-22 • via Nuitee
J
Jim
10
Beautiful Hotel
Pros:

Beautiful hotel , good location for food

2019-08-05 • via Nuitee