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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Lift / Elevator
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Luggage storage
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Tour desk
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Ironing service
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Car hire
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Concierge service
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Reception hall
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Covered parking
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Accessible train station shuttle
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No accessible train station shuttle
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Property Description
Convenient Location
Modern Amenities
Delicious Dining Options
Book now to experience comfort and luxury at The Fern Residency in Amritsar.
Pool is under maintenance until further notice.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Children up to and including 11 years old stay for Rs. 500 per person per night when using an available extra bed.
People 12 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
no hot water in the washroom
got to keep water tap on for 15 mins they said but didn’t work
Friendly staff, very good food
No consistency with my great experience in Fern Hotel in Mumbai such as (before changing rooms) not clean floor, smell, malfunctioning toilet. Also no pre notice on non operating bar.
Front desk Aman was very helpful, Rooms neat and clean
No amenities available. Bath rooms not in good condition. Doesn’t have a safe in the hotel. Food is ok
Great location, good quality services
Excellent Hotel...!!! Perfect Location...!!!
Not a professional hotel. I had booked a stndard room with breakfast through hotels.com. Despite this I was asked to pay for breakfast. I tried to reason with the fromt office staff that my booking shows breakfast and showed them the booking but they did not accept it. Even hotels.com staff communicated with them but they were adamant on their stance that the booking does not include free breakfast. Had to pay eventually for breakfast.
It was most most probably a good hotel in it's hay day but know it needs to be ressurrected or laid to rest.....
Great room and service. The hotel is located on Mall road and is quite near to Lawrence road which has lots of food and shopping options. Recommended for both family and business travelers incl. budget conscious travelers
숙소는 여러모로 좋았으나 황금사원과 거리가 멀어서 불편한점이 있었으나 가격대비 조식이 좋았으며 친절하였음
Worst hotel I have ever seen. Rooms condition was so so bad.
Had already paid through Expedia yet the hotel ended up charging my card again saying Expedia only took holding deposit on the card. Still waiting on a refund. Terrible handling of the situation by Expedia and the hotel.
Good and comfortable hotel
Awful hotel, do not stay here, there is the holiday inn or hyatt. I booked 3 rooms for family on the 4th floor, the floor was still not finished and dust and debris everywhere. I complained and said we needed other rooms, I already was getting hives. The manager said he would send cleaning teams up to the floor to do the rooms and common areas. Still filthy when we returned but too late to change rooms. One night only a complete shambles, don't risk it. Food at hotel was awful to and they don't serve alcohol, which given the state of the hotel, they should.
The place really needs to get their act together. Everyone seems to be learning their act at our expense. Would not recommend to anyone unless they have no other option.
Potential 4 stars but roof terrace and pool to be finished early 2016
Average. Room was full of disturbance from side room. You have ask repeatedly for any service.
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