Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Noise issues
Average breakfast
Lack of certain amenities

Categories

Cleanliness
8.25
Some reviews mentioned issues like a lack of windows in bathrooms and a potentially unpleasant smell.
Service
9.72
Staff received positive remarks for being friendly and helpful.
Location
10
Many reviews highlighted the excellent central location of the hotel.
Room Quality
8.71
Rooms were described as comfortable and stylish, though some had noise issues.
Amenities
8.24
Some missing amenities like tea/coffee in rooms and better breakfast options noted.
Value for Money
8.2
Higher price point was criticized relative to amenities and certain comfort issues.
Food and Beverage
7.75
Breakfast was described as average with limited choices in an uncomfortable setting.
Overall Experience
8.74
Overall sentiment was positive despite some negatives, particularly regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:36

Property Description

Luxurious Stay in Zurich's Old Town

Convenient Location: Nestled in Zurich's Old Town, steps away from Grossmünster and Lake Zurich, Marktgasse Hotel offers easy access to the city's top attractions.

Top-Notch Amenities: Enjoy free WiFi, access to a wellness centre, and 24-hour reception. Indulge in a delicious buffet breakfast at delish - la pinseria Restaurant and savor dinner at IGNIV Restaurant.

Comfortable Accommodation: Relax in well-equipped rooms with flat-screen TVs, air conditioning, and modern bathrooms. Some rooms even feature a cozy seating area for added comfort.

Ready to experience luxury and convenience in Zurich's Old Town? Book your stay at Marktgasse Hotel now!

Important information:

Please note further that the hotel is located in the historic old town and GPS coordinates are therefore not entirely accurate. If you plan on arriving by car, please contact the property in advance for exact directions and information on nearby parking garages.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for CHF 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2468 reviews
Cleanliness: 8.25
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.24
Value for Money: 8.2
Food and Beverage: 7.75
Overall Experience: 8.74
D
Doris • couple • us
7
2026-05-30 • via Nuitee
J
Janis • solo_traveller • lv
10
Perfect place to stay and enjoy Zurich.
Pros:

Very friendly staff, excelent location, old building, but in a very good condition and clean.

Cons:

-

2026-05-30 • via Nuitee
I
isabelle • solo_traveller • fr
9
2026-05-29 • via Nuitee
A
Ana Maria • solo_traveller • pt
8
2026-05-29 • via Nuitee
M
Maria Blennlid • solo_traveller • se
8
Bra hotell med trevlig personal
Pros:

Mycket bra att det fans en liten flaska balsam till håret! Det finns sällan på hotell numera och jag har långt hår. Mycket trevlig personal. Goda teer som man hämtade i receptionen. Bra med öppen reception dygnet runt.
Hotellet ligger mycket centralt men är ändå lugnt. Kan varmt rekommendera detta hotell!

Cons:

Jag beställde ett litet rum och var medveten om det. men tyckte att sängen var lite väl smal. För en fullvuxen man är den nog för liten.

2026-05-27 • via Nuitee
D
Daniel • couple • br
10
Nota 1000
Pros:

Localização privilegiada, quarto super confortável, limpeza e organização com muito capricho, gostaria de destacar os atendimentos impecáveis do Vitor atendente do café da manhã e Paula da recepção !!!

Cons:

Falta de armário para acomodação das roupas !!!

2026-05-27 • via Nuitee
R
Roel • solo_traveller • gb
8
Lovely hotel in great location
Pros:

It was a beautiful and comfortable room. Larger than expected. Lovely convertible bed.

Cons:

Bit surprised about the sockets, not taking European plugs. You need the ones with debt to fit in the sockets.

2026-05-27 • via Nuitee
E
Esther • solo_traveller • ch
9
Tolles Altstadthotel
Pros:

Die Lage ist absolut perfekt. Gute Qualität Tee/Kaffee rund um die Uhr gratis verfügbar bei der Rezeption. Die kleine Flasche Mineralwasser beim Auschecken.

Cons:

Beim Frühstück hatte es keine vegane Joghurts.

2026-05-26 • via Nuitee
K
Kemal • solo_traveller • tr
8
2026-05-26 • via Nuitee
G
Gawazeheba • solo_traveller • at
8
Pros:

Zimmer sauber, bequem, ruhig u gemütlich ca 15 min zu Fuß vom Bahnof alles zu Fuß erreichbar sehr großer Tresor

Cons:

Frühstück zu wenig Auswahl obwohl das was angeboten wurde sehr gute Qualität hatte
Leider kein Spiegelei 2 Wurstsorten Rührei u Speck und bei 5 Nächten immer das gleiche keine Pasteten Lachs Würstchen...Wir waren vom Frühstück enttäuscht sonst war alles Top
Das das Zimmer keinen Kasten u Khllschrank hatte

2026-05-26 • via Nuitee
C
Christian • solo_traveller • at
5
2026-05-24 • via Nuitee
C
Cary • solo_traveller • us
10
A truly exceptional hotel with exceptional and courteous staff to run it
Pros:

Exceptional staff; size of room and location

Cons:

Water pressure in shower

2026-05-23 • via Nuitee
S
Sven • solo_traveller • de
8
2026-05-22 • via Nuitee
C
Carlton • solo_traveller • us
8
Very nice staff, older building full of charm, very comfortable.
Pros:

The staff was very communicative, very service-oriented, the location was good considering you have to walk to the hotel and there's no way to be driven there, and that was fine. The hotel was lovely, it was definitely an older building which has its own charm. There was nothing about the older building that was off-putting and the staff was overall wonderful.

Cons:

They offered laundry service however when I brought my laundry down in the only bag I had they told me that I was bringing it to them in an incorrect manner, that there was a bag in the room, and I had specifically looked for that bag when I was there assuming there was something like that and didn't find anything. I was very embarrassed to be told that I had done something incorrectly, and I had to go back to my room and look for the bag which absolutely was not where they told me it was. There was no laundry bag in my room, and I did not get laundry service done while I was there, quite disappointingly. I was too embarrassed to pursue the matter further, as I had been made to feel foolish for bringing my laundry in my own bag. I know that this was likely an oversight on their part, not putting the bag where it was supposed to be, but having brought the laundry down, I don't think I should have been made to carry it back to my room and look for a special bag. They should have had something at the desk to accommodate me since that's where the laundry was supposed to be brought to. They have to expect that people are not always going to find the special bag. In my case, especially given that it was not in the room.

2026-05-22 • via Nuitee
D
Daniel • couple • br
8
Pros:

Localização e limpeza

Cons:

O ar condicionado, era muito barulhento

2026-05-22 • via Nuitee
D
Dr. Hans-Eckhard Sommer • couple • de
9
Unbedingt empfehlenswertes, komfortables Altstadthotel mit historischem Charme
Pros:

Das Hotel Marktgasse befindet sich in einem historischen Gebäude aus dem 15. Jahrhundert mit wechselvoller Geschichte. Es liegt mitten in der Züricher Altstadt in einer Fußgängerzone, und zwar im lebendigsten Viertel Zürichs, dem "Niederdorf" am linken Limmat-Ufer. Wer Zürich ausführlich erkunden will, ist hier genau richtig. Alle Sehenswürdigkeiten sind fußläufig erreichbar, auch die Ablegestelle der Ausflugsschiffe am Zürichsee. Wer weniger zu Fuß gehen will, findet ganz in der Nähe eine Haltestelle der Trambahn, an der mehrere zentrale Linien verkehren. Die Zimmer sind der Kategorie entsprechend tadellos mit historischem Charme. Das Frühstück gibt es in einer auch von außen zugänglichen Bar und unterscheidet sich erfreulich vom üblichen Hotelfrühstück; köstlich die Züricher Gipfeli.

Cons:

Obwohl wir ein großes Zimmer mit zwei Bädern hatten, war die Schrankfläche für einen mehrtätigen Aufenthalt zu klein. Sonst fällt mir nichts ein.

2026-05-22 • via Nuitee
B
Barbara • solo_traveller • ch
8
Klein aber fein
Pros:

Sehr zentral gelegen, Zimmer sehr sauber. Sehr freundliches Personal.

Cons:

Beim Einzelzimmer ist das Bad sehr niedrig.

2026-05-22 • via Nuitee
W
William • couple • us
10
Location is A+
Pros:

Excellent location in old town with plenty of shopping and dining opportunities

2026-05-21 • via Nuitee
D
Daniel • couple • za
9
We had a short but very comfortable stay
Pros:

The atmosphere

2026-05-20 • via Nuitee
I
Ilaria bruna cecilia • couple • br
10
Ótimo hotel, principalmente para o atendimento dos funcionários sempre extremamente cordiais e prestativos
Pros:

Tudo

Cons:

Nada

2026-05-20 • via Nuitee