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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Non-smoking throughout
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Coffee Shop on site
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Pet bowls
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
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Front desk (limited hours)
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Free wired internet
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Stay in Zurich's Old Town
Convenient Location: Nestled in Zurich's Old Town, steps away from Grossmünster and Lake Zurich, Marktgasse Hotel offers easy access to the city's top attractions.
Top-Notch Amenities: Enjoy free WiFi, access to a wellness centre, and 24-hour reception. Indulge in a delicious buffet breakfast at delish - la pinseria Restaurant and savor dinner at IGNIV Restaurant.
Comfortable Accommodation: Relax in well-equipped rooms with flat-screen TVs, air conditioning, and modern bathrooms. Some rooms even feature a cozy seating area for added comfort.
Ready to experience luxury and convenience in Zurich's Old Town? Book your stay at Marktgasse Hotel now!
Please note further that the hotel is located in the historic old town and GPS coordinates are therefore not entirely accurate. If you plan on arriving by car, please contact the property in advance for exact directions and information on nearby parking garages.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 17 years old stay for CHF 60 per person per night when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Exceptional staff; size of room and location
Water pressure in shower
The staff was very communicative, very service-oriented, the location was good considering you have to walk to the hotel and there's no way to be driven there, and that was fine. The hotel was lovely, it was definitely an older building which has its own charm. There was nothing about the older building that was off-putting and the staff was overall wonderful.
They offered laundry service however when I brought my laundry down in the only bag I had they told me that I was bringing it to them in an incorrect manner, that there was a bag in the room, and I had specifically looked for that bag when I was there assuming there was something like that and didn't find anything. I was very embarrassed to be told that I had done something incorrectly, and I had to go back to my room and look for the bag which absolutely was not where they told me it was. There was no laundry bag in my room, and I did not get laundry service done while I was there, quite disappointingly. I was too embarrassed to pursue the matter further, as I had been made to feel foolish for bringing my laundry in my own bag. I know that this was likely an oversight on their part, not putting the bag where it was supposed to be, but having brought the laundry down, I don't think I should have been made to carry it back to my room and look for a special bag. They should have had something at the desk to accommodate me since that's where the laundry was supposed to be brought to. They have to expect that people are not always going to find the special bag. In my case, especially given that it was not in the room.
Sehr zentral gelegen, Zimmer sehr sauber. Sehr freundliches Personal.
Beim Einzelzimmer ist das Bad sehr niedrig.
Das Hotel Marktgasse befindet sich in einem historischen Gebäude aus dem 15. Jahrhundert mit wechselvoller Geschichte. Es liegt mitten in der Züricher Altstadt in einer Fußgängerzone, und zwar im lebendigsten Viertel Zürichs, dem "Niederdorf" am linken Limmat-Ufer. Wer Zürich ausführlich erkunden will, ist hier genau richtig. Alle Sehenswürdigkeiten sind fußläufig erreichbar, auch die Ablegestelle der Ausflugsschiffe am Zürichsee. Wer weniger zu Fuß gehen will, findet ganz in der Nähe eine Haltestelle der Trambahn, an der mehrere zentrale Linien verkehren. Die Zimmer sind der Kategorie entsprechend tadellos mit historischem Charme. Das Frühstück gibt es in einer auch von außen zugänglichen Bar und unterscheidet sich erfreulich vom üblichen Hotelfrühstück; köstlich die Züricher Gipfeli.
Obwohl wir ein großes Zimmer mit zwei Bädern hatten, war die Schrankfläche für einen mehrtätigen Aufenthalt zu klein. Sonst fällt mir nichts ein.
Mycket bra att det fans en liten flaska balsam till håret! Det finns sällan på hotell numera och jag har långt hår. Mycket trevlig personal. Goda teer som man hämtade i receptionen. Bra med öppen reception dygnet runt.
Jag beställde ett litet rum och var medveten om det. men tyckte att sängen var lite väl smal. För en fullvuxen man är den nog för liten. Tyckte fläkten var jobbig men den gick att stänga av.
Localização e limpeza
O ar condicionado, era muito barulhento
Excellent location in old town with plenty of shopping and dining opportunities
The atmosphere
Tudo
Nada
Nicely designed and decorated. Beautiful restaurant downstairs. Staff are friendly and helpful. Tram stop 2 mins away and easy access to the Old Town and the lake.
Rooms are nice but basic, but perfectly acceptable.
Das Hotel ist zentral gelegen in der Nähe vom Bahnhof. Schöne, ruhige Zimmer und gutes Frühstück.
Alles war in Ordnung.
Los empleados, la buena relación calidad-precio, el lugar
Nada
It was very central, in the old par of Zurich. Plenty of restaurants close. Lots to see.
The room was a bit small, but most rooms are in Europe
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