Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Noise issues
Average breakfast
Lack of certain amenities

Categories

Cleanliness
8.25
Some reviews mentioned issues like a lack of windows in bathrooms and a potentially unpleasant smell.
Service
9.72
Staff received positive remarks for being friendly and helpful.
Location
10
Many reviews highlighted the excellent central location of the hotel.
Room Quality
8.71
Rooms were described as comfortable and stylish, though some had noise issues.
Amenities
8.24
Some missing amenities like tea/coffee in rooms and better breakfast options noted.
Value for Money
8.2
Higher price point was criticized relative to amenities and certain comfort issues.
Food and Beverage
7.75
Breakfast was described as average with limited choices in an uncomfortable setting.
Overall Experience
8.74
Overall sentiment was positive despite some negatives, particularly regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:36

Property Description

Luxurious Stay in Zurich's Old Town

Convenient Location: Nestled in Zurich's Old Town, steps away from Grossmünster and Lake Zurich, Marktgasse Hotel offers easy access to the city's top attractions.

Top-Notch Amenities: Enjoy free WiFi, access to a wellness centre, and 24-hour reception. Indulge in a delicious buffet breakfast at delish - la pinseria Restaurant and savor dinner at IGNIV Restaurant.

Comfortable Accommodation: Relax in well-equipped rooms with flat-screen TVs, air conditioning, and modern bathrooms. Some rooms even feature a cozy seating area for added comfort.

Ready to experience luxury and convenience in Zurich's Old Town? Book your stay at Marktgasse Hotel now!

Important information:

Please note further that the hotel is located in the historic old town and GPS coordinates are therefore not entirely accurate. If you plan on arriving by car, please contact the property in advance for exact directions and information on nearby parking garages.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

8.7
Based on 2579 reviews
Cleanliness: 8.25
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.24
Value for Money: 8.2
Food and Beverage: 7.75
Overall Experience: 8.74
Y
YINGCHEN • solo_traveller • tw
10
Pros:

Friendly staffs.
Air conditioner.
Comfortable bed.

Cons:

None

2026-08-08 • via Nuitee
T
Tomas • solo_traveller • fi
10
2026-08-08 • via Nuitee
L
LNT66 • Solo travel • Rome, Lazio
10
Modern, comfortable and well located.
Pros:

I will definitely consider staying here again. The room was spacious, beautifully designed and furnished to a high standard. We know to expect excellence in Switzerland and this hotel does not disappoint.

Zurich is not a cheap place to visit, but this hotel was certainly good value. The staff were helpful and efficient. There was a good breakfast available at the cafe that is attached to the hotel with its own internal entrance.

The location is good for walking around and even walking to the station if you do not have a lot of luggage. It is a few minutes to the river or about 10 minute walk to the Opera.

2026-08-07 • via Tripadvisor
F
FRANCESCO • extended_group • it
9
2026-08-07 • via Nuitee
G
Greg • couple • au
9
The hotel is in the old town with restaurants only a few steps from the front door. The room was huge and the staff were
Pros:

Great location in the old town and large rooms.

Cons:

Nothing.

2026-08-06 • via Nuitee
T
Tim • couple • gb
9
2026-08-05 • via Nuitee
F
Frida • solo_traveller • gb
10
2026-08-05 • via Nuitee
R
Rebecca • solo_traveller • ca
9
Pros:

Location is in the heart of Old Town, very convenient to restaurants and for exploring the area. Staff were very helpful and polite.

Cons:

The washroom in the room does not have a door lock, but it's very minor.

2026-08-04 • via Nuitee
C
Carl • family_with_children • ae
10
2026-08-03 • via Nuitee
J
Juan • solo_traveller • co
10
2026-08-02 • via Nuitee
T
Talal • couple • om
7
2026-08-02 • via Nuitee
P
P3327OSlarrya • Couples
10
Perfect location
Pros:

We stayed three nights here and loved it. It’s located in the heart of Old Town Zurich. Step outside and you have restaurants, bars, and shopping in all directions. We had a king bed in a spacious room, and nice, roomy bathroom with a shower. The room has black out drapes and was extremely quiet at night. There’s a restaurant on the first floor, Delish, we had the breakfast buffet there once. It was fine but not amazing. The staff were incredibly nice and there’s free coffee and tea in the lobby 24 hrs a day. Overall, what a great hotel for being in the center of everything.

2026-07-27 • via Tripadvisor
A
annette • family_with_children • us
9
Charming hotel in central old town location.
Pros:

Charming hotel in central old town location. Close to everything. Water fountains on each floor with extra bathrooms. Restaurant downstairs

Cons:

Nothing

2026-07-25 • via Nuitee
S
Steinunn • family_with_children • is
9
Pros:

Staðsetningin. Loftkælingin okkar bilaði en við fengum strax “portable AC” sem bjargaði okkur alveg, mjög flott og hæft starfsfólk.

Cons:

Morgunmaturinn og starfsfólkið þar var frekar dauft.

2026-07-25 • via Nuitee
M
Miriam • solo_traveller • es
7
Zurich....
Pros:

La habitación era cómoda en general.

Cons:

El desayuno en el hotel, caro y sin chiste. La cama estaba de un ladi super cómoda y del otro muy usada y vencida.

2026-07-25 • via Nuitee
B
BEGÜM • couple • tr
9
2026-07-23 • via Nuitee
J
Jane • solo_traveller • pl
10
Pros:

Nice stuff, great location, clean room.

Cons:

The room isn't big - but this was known, so no surprises.

2026-07-22 • via Nuitee
C
CORIE • solo_traveller • il
10
2026-07-22 • via Nuitee
J
Jean-Francois • solo_traveller • fr
9
2026-07-22 • via Nuitee
R
Reto • solo_traveller • ch
10
2026-07-22 • via Nuitee