Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Noise issues
Average breakfast
Lack of certain amenities

Categories

Cleanliness
8.25
Some reviews mentioned issues like a lack of windows in bathrooms and a potentially unpleasant smell.
Service
9.72
Staff received positive remarks for being friendly and helpful.
Location
10
Many reviews highlighted the excellent central location of the hotel.
Room Quality
8.71
Rooms were described as comfortable and stylish, though some had noise issues.
Amenities
8.24
Some missing amenities like tea/coffee in rooms and better breakfast options noted.
Value for Money
8.2
Higher price point was criticized relative to amenities and certain comfort issues.
Food and Beverage
7.75
Breakfast was described as average with limited choices in an uncomfortable setting.
Overall Experience
8.74
Overall sentiment was positive despite some negatives, particularly regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:36

Property Description

Luxurious Stay in Zurich's Old Town

Convenient Location: Nestled in Zurich's Old Town, steps away from Grossmünster and Lake Zurich, Marktgasse Hotel offers easy access to the city's top attractions.

Top-Notch Amenities: Enjoy free WiFi, access to a wellness centre, and 24-hour reception. Indulge in a delicious buffet breakfast at delish - la pinseria Restaurant and savor dinner at IGNIV Restaurant.

Comfortable Accommodation: Relax in well-equipped rooms with flat-screen TVs, air conditioning, and modern bathrooms. Some rooms even feature a cozy seating area for added comfort.

Ready to experience luxury and convenience in Zurich's Old Town? Book your stay at Marktgasse Hotel now!

Important information:

Please note further that the hotel is located in the historic old town and GPS coordinates are therefore not entirely accurate. If you plan on arriving by car, please contact the property in advance for exact directions and information on nearby parking garages.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for CHF 60 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2293 reviews
Cleanliness: 8.25
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.24
Value for Money: 8.2
Food and Beverage: 7.75
Overall Experience: 8.74
M
mpitar • solo_traveller • cy
10
2026-04-17 • via Nuitee
P
Peter • solo_traveller • ie
8
2026-04-17 • via Nuitee
F
Francesca • couple • ch
10
2026-04-16 • via Nuitee
C
Christian • couple • ch
9
2026-04-15 • via Nuitee
B
Birgit • solo_traveller • ch
9
2026-04-14 • via Nuitee
T
Trevor • extended_group • gb
8
Stylish, quality furnishings. Lovely location.
Pros:

High quality hotel, with a Michelin-starred restaurant attached. Great location on a pedestrian street in the old town. Generally very friendly staff. I booked a single room and got a lovely big room and a double bed.

Cons:

The check-in person was unfriendly and described our rooms as 'tiny', which they weren't. Possibly a translation issue. A significant slope to the bathroom floor. Low ceiling in the bathroom and shower. Breakfast was rather expensive and in a separate cafe area.

2026-04-14 • via Nuitee
S
Stephan • couple • ch
9
2026-04-13 • via Nuitee
F
Fernanda • family_with_children • br
9
2026-04-13 • via Nuitee
S
Sabine • solo_traveller • de
10
2026-04-12 • via Nuitee
S
Stephan • solo_traveller • ch
9
2026-04-12 • via Nuitee
M
Marina • couple • rs
10
2026-04-12 • via Nuitee
J
JULIO • solo_traveller • es
10
2026-04-11 • via Nuitee
I
Irene • solo_traveller • de
9
2026-04-11 • via Nuitee
S
Sandra • couple • li
10
2026-04-10 • via Nuitee
S
sherman • solo_traveller • sg
10
Will be back. Was such a fun place.
Pros:

Every room in the hotel, I am told , is different. My room had a slight slope. I loved it! The hotel is a beautiful buiilding located in the old part of town. Wonderful. I thought the staff were supernice and helpful. Also there is a water fountain and drinking glasses on each floor.

Cons:

The bed in this room was situated in the middle, leaving a small channel of space around it. I wished it could have been on the side, leaving more room. I was told that each room is unique in its arrangement.

2026-04-10 • via Nuitee
M
Magnus • solo_traveller • se
8
2026-04-09 • via Nuitee
K
Keith • family_with_children • ie
9
Great location; friendly staff; very comfortable room and bed; quiet
Pros:

The location is excellent and the staff are very friendly

Cons:

The price is a little expensive

2026-04-09 • via Nuitee
• solo_traveller • es
8
2026-04-08 • via Nuitee
Z
Zoia • solo_traveller • ge
9
2026-04-08 • via Nuitee
U
Ulrich • family_with_children • de
9
2026-04-08 • via Nuitee