Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Comfortable rooms
Cons:
Noise issues
Average breakfast
Lack of certain amenities

Categories

Cleanliness
8.25
Some reviews mentioned issues like a lack of windows in bathrooms and a potentially unpleasant smell.
Service
9.72
Staff received positive remarks for being friendly and helpful.
Location
10
Many reviews highlighted the excellent central location of the hotel.
Room Quality
8.71
Rooms were described as comfortable and stylish, though some had noise issues.
Amenities
8.24
Some missing amenities like tea/coffee in rooms and better breakfast options noted.
Value for Money
8.2
Higher price point was criticized relative to amenities and certain comfort issues.
Food and Beverage
7.75
Breakfast was described as average with limited choices in an uncomfortable setting.
Overall Experience
8.74
Overall sentiment was positive despite some negatives, particularly regarding cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:36

Property Description

Luxurious Stay in Zurich's Old Town

Convenient Location: Nestled in Zurich's Old Town, steps away from Grossmünster and Lake Zurich, Marktgasse Hotel offers easy access to the city's top attractions.

Top-Notch Amenities: Enjoy free WiFi, access to a wellness centre, and 24-hour reception. Indulge in a delicious buffet breakfast at delish - la pinseria Restaurant and savor dinner at IGNIV Restaurant.

Comfortable Accommodation: Relax in well-equipped rooms with flat-screen TVs, air conditioning, and modern bathrooms. Some rooms even feature a cozy seating area for added comfort.

Ready to experience luxury and convenience in Zurich's Old Town? Book your stay at Marktgasse Hotel now!

Important information:

Please note further that the hotel is located in the historic old town and GPS coordinates are therefore not entirely accurate. If you plan on arriving by car, please contact the property in advance for exact directions and information on nearby parking garages.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ZRH

Location

Guest Reviews

8.7
Based on 2634 reviews
Cleanliness: 8.25
Service: 9.72
Location: 10
Room Quality: 8.71
Amenities: 8.24
Value for Money: 8.2
Food and Beverage: 7.75
Overall Experience: 8.74
F
Farmer • couple • au
10
Fabulous stay at flawless hotel in the oldtown.
Pros:

Breakfast excellent. Great location. Helpful staff.

Cons:

It was all good.

2026-09-04 • via Nuitee
S
stefan • solo_traveller • at
8
2026-09-04 • via Nuitee
A
Adam • solo_traveller • us
9
2026-09-04 • via Nuitee
שרה • solo_traveller • il
10
2026-09-04 • via Nuitee
K
Kalin • family_with_children • bg
8
Nice stay
Pros:

Excellent location. Fantastic old building. Spacious room.

Cons:

The breakfast could have been more varied and better organized. There is no minibar in the room. An adapter for the sockets is needed. There is no closet or luggage rack in the room.

2026-09-03 • via Nuitee
C
Craig • couple • us
10
Fantastic
Pros:

Location and friendly staff

Cons:

The AC made noises

2026-09-03 • via Nuitee
D
Duane • solo_traveller • ca
9
2026-09-03 • via Nuitee
S
Saman • solo_traveller • gb
1
Not worth the money at all
Pros:

None

Cons:

Smallest room I ever seen in a hotel. Just as big as the bed itself.

2026-09-03 • via Nuitee
V
Valérie • family_with_children • ch
10
2026-09-02 • via Nuitee
R
Rati • family_with_children • cy
10
2026-08-31 • via Nuitee
שרה • solo_traveller • il
10
Pros:

מיקום מעולה, חדרים מרווחים ונוחים

2026-08-30 • via Nuitee
D
Daniela • couple • ch
9
2026-08-30 • via Nuitee
M
marius • solo_traveller • ch
3
Enttäuschend für viel Geld
Pros:

Lage

Cons:

Zimmer mit fenster gegen Lichtschacht
Laute Klimaanlage
Durchhängende Matratze
Schulterzucken beim Personal
Keine Minibar
Kein Wasser im Zimmer
Keine Kaffeemaschine

2026-08-29 • via Nuitee
M
Maurizio • extended_group • it
10
Tutto più che perfetto
Pros:

La gentilezza dello staff alla reception, la possibilità di usufruire liberamente di acqua e caffè a qualsiasi ora, il cocktail di benvenuto, la posizione

Cons:

Il piccolo scalino tra bagno e camera

2026-08-29 • via Nuitee
D
Daekun • family_with_children • kr
8
2026-08-29 • via Nuitee
D
Daphne • couple • il
8
2026-08-29 • via Nuitee
D
Dragana • solo_traveller • rs
9
Pros:

Really great location, nice and interesting historic hotel, perfect for short stay in Zurich. The room was small but had everything that is needed.

Cons:

Variety of food for breakfast could be improved

2026-08-28 • via Nuitee
C
Carlos Alejandro • solo_traveller • es
8
2026-08-28 • via Nuitee
V
Viktoriya • couple • cy
6
Pros:

location is perfect

Cons:

room was smaller than advertised and the ceilings veryyy low (my husband is 180cm and was pretty close to the ceilings). there was a weird mouldy smell in the room too, which we found alerting and uncomfortable. although the location is lovely and central there is a bar right under the windows and everyday until 2-3am would be a looot of noise from people talking and music, also in the morning there would be vans unloading products into the shops, plus a bridge construction - very loud, we couldn’t sleep properly.

2026-08-28 • via Nuitee
A
Annette • couple • us
10
Welcoming and friendly staff, fantastic location.
Pros:

Location

Cons:

The only downside was the room was slanted.

2026-08-27 • via Nuitee