Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Spacious rooms
Cons:
Cleanliness issues in bathrooms
Some staff unresponsive at check-in

Categories

Cleanliness
6.89
Multiple reviews indicated issues with cleanliness, particularly in bathrooms.
Service
9.36
Staff were frequently described as friendly and helpful, providing good customer service.
Location
9.4
The hotel location was noted as very convenient and close to main attractions.
Room Quality
7.85
Rooms were generally spacious, but some cleanliness issues were noted.
Amenities
8.88
Amenities were described positively, though some reviews noted room supplies were lacking.
Value for Money
9.34
The hotel provides good value for money based on the overall experience.
Food and Beverage
7.39
Breakfast options were mentioned infrequently, and some guests chose to eat elsewhere.
Overall Experience
8.86
Overall experience was positive, with recommendations to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:55

Property Description

Green Oasis in Sapa

Prime Location: Nestled amidst nature, Sapa Elite Hotel is conveniently located near key attractions like Sapa Church and Ham Rong Mountain. Explore the beauty of Sapa Market and Sapa Lake just steps away.

Comfortable Accommodation: Relax in rooms with garden-view balconies, modern amenities, and cozy interiors. The hotel ensures a comfortable stay with heating, flat-screen TV, and well-equipped bathrooms.

Convenient Services: From tour assistance to bicycle rentals, the hotel offers a range of services to enhance your stay. Indulge in Vietnamese and Western delicacies at the on-site restaurant.

Experience the charm of Sapa at Sapa Elite Hotel. Book now for a memorable stay!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 10 years old stay for VND 200,000 per person per night when using an existing bed.
    People no matter the age stay for VND 300,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 625 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 7.39
Overall Experience: 8.86
A
Adrian • couple • ph
8
2026-02-12 • via Nuitee
A
AMIT • family_with_children • il
9
2026-02-10 • via Nuitee
김 • family_with_children • kr
9
Pros:

중심지와 가까운 위치.업그레이드 룸

Cons:

욕실에 물이 잘 빠지지 않아요

2026-01-28 • via Nuitee
V
Victoria • couple • gb
7
Great location, reasonable stay but good value for money
Pros:

Location good

Cons:

A used shaver in the shower. Really squeaky bed!

2026-01-24 • via Nuitee
F
francisco • family_with_children • es
10
Pros:

La habitación era muy grande,

2026-01-22 • via Nuitee
L
long • extended_group • zw
10
Tuyệt vời
Pros:

Vị trí đẹp ngay trung tâm, thuận tiện di chuyển. Phòng rộng rãi, tầm nhìn rất đẹp. Nhân viên thân thiện chuyên nghiệp, sẵn sàng hỗ trợ bất cứ lúc nào. Giá rất tốt so với những gì được trải nghiệm và so với các khách sạn khác.

2026-01-20 • via Nuitee
K
Khánh • family_with_children • vn
8
2026-01-19 • via Nuitee
T
Tiên • couple • vn
9
Pros:

Rất gần trung tâm. Thuận tiện cho việc đi chơi và ăn uống. Bạn lễ tân vui vẻ nhiệt tình

2026-01-19 • via Nuitee
B
Beng Choo • extended_group • sg
7
2026-01-19 • via Nuitee
T
Tyler • couple • vn
8
Great
Cons:

Fridge doesn’t work when out off room

2026-01-19 • via Nuitee
P
Peter • solo_traveller • de
8
Zentral , ruhig und günstig
Pros:

Ruhig und günstig

Cons:

Etwas kalt, aber nach einiger Zeit hat die Klimaanlage den Raum erwärmt

2026-01-18 • via Nuitee
N
nga • family_with_children • vn
9
Good
Pros:

Phòng rộng, ban công thoáng, điều hoà ấm áp

Cons:

Đi bộ ra phố qua con dốc hơi mệt tí 😀

2026-01-16 • via Nuitee
T
Trần • family_with_children • vn
10
2026-01-13 • via Nuitee
I
Itay • extended_group • il
6
2026-01-11 • via Nuitee
C
caroline • family_with_children • fr
9
2026-01-09 • via Nuitee
S
Sonia • family_with_children • es
8
Pros:

Tamaño de la habitación, cama cómoda, aire caliente funciona muy bien.

Cons:

A la ducha le falta un arreglo. Pomos mampara rotos, se desliza fatal la mampara, silicona negra de la humedad.

2026-01-08 • via Nuitee
C
Cecilia Htoi • family_with_children • sg
8
Pros:

The staff were kind and helpful. As per our trip, we arrived early morning and we were allowed to check in very shortly. The location was high area but nearby the central.

Cons:

The laundry service was careless to lose our stuff.

2026-01-07 • via Nuitee
P
Phạm • family_with_children • vn
8
2026-01-04 • via Nuitee
P
Pei Szu • family_with_children • sg
7
Just ok
Pros:

Location and large size of bedrooms with 1 king bed and 2 super single beds.

Cons:

We booked 5 rooms and each room had different problem. Water heater was crazy small capacity. Receptionist don’t speak much English. She is helpful.

2026-01-02 • via Nuitee
T
Thierry • solo_traveller • fr
9
Pros:

Je recommande. On s’y sent comme chez soi !

2026-01-02 • via Nuitee