Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good value for money
Spacious rooms
Cons:
Cleanliness issues in bathrooms
Some staff unresponsive at check-in

Categories

Cleanliness
6.89
Multiple reviews indicated issues with cleanliness, particularly in bathrooms.
Service
9.36
Staff were frequently described as friendly and helpful, providing good customer service.
Location
9.4
The hotel location was noted as very convenient and close to main attractions.
Room Quality
7.85
Rooms were generally spacious, but some cleanliness issues were noted.
Amenities
8.88
Amenities were described positively, though some reviews noted room supplies were lacking.
Value for Money
9.34
The hotel provides good value for money based on the overall experience.
Food and Beverage
7.39
Breakfast options were mentioned infrequently, and some guests chose to eat elsewhere.
Overall Experience
8.86
Overall experience was positive, with recommendations to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:55

Property Description

Green Oasis in Sapa

Prime Location: Nestled amidst nature, Sapa Elite Hotel is conveniently located near key attractions like Sapa Church and Ham Rong Mountain. Explore the beauty of Sapa Market and Sapa Lake just steps away.

Comfortable Accommodation: Relax in rooms with garden-view balconies, modern amenities, and cozy interiors. The hotel ensures a comfortable stay with heating, flat-screen TV, and well-equipped bathrooms.

Convenient Services: From tour assistance to bicycle rentals, the hotel offers a range of services to enhance your stay. Indulge in Vietnamese and Western delicacies at the on-site restaurant.

Experience the charm of Sapa at Sapa Elite Hotel. Book now for a memorable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.5
Based on 692 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 7.39
Overall Experience: 8.86
K
KAHO • solo_traveller • jp
10
めちゃ良かった！
Pros:

市内の中心からも近く朝食のバイキングもかなりしっかりしてました。また近くにGoogleマップに載っていないカフェも1分くらい近くにあり不便は全くなかったです。またスタッフの人も優しく、面白い人達もいたので楽しかったです。

2026-09-18 • via Nuitee
S
Susan • couple • au
6
Not easy to access.
Pros:

Beds were comfy, breakfast was served next door and was good.

Cons:

The hotel is dated, we had a wooden square laid over broken tiles in the shower. The wood remained wet between showers. The hotel is situated on a steep incline which makes it a less desirable location. Staff had very limited English.

2026-09-17 • via Nuitee
L
LIEN • solo_traveller • au
7
2026-09-15 • via Nuitee
R
Rakshit • extended_group • in
10
2026-09-15 • via Nuitee
S
Sharon • solo_traveller • au
9
Quiet and comfortable bargain
Pros:

Comfy mattress, big room with terrace onto garden. Huge shower, good hot water and aircon.
3 min walk to main square, and Stone Church, so handy for tours.
Very quiet

Cons:

Situated quite high, steep access which some vans baulk at. ...just be aware if you are walking or arranging transport

2026-09-13 • via Nuitee
T
Tuấn • couple • vn
8
2026-09-13 • via Nuitee
K
Kathryn • solo_traveller • au
8
Perfect stay
Pros:

2 min walk to the main square brilliant location
Staff so friendly always greeting you with a smile

2026-09-12 • via Nuitee
J
Jun • solo_traveller • kr
10
Pros:

가격대비 가성비있는 호텔인듯
조금만 걸어감 사파 광장이
나옴
조용하지만 가끔식 계단울림소리가나더이다
직원분들 매우친절하시고
인상도 참좋음

2026-09-09 • via Nuitee
N
Nguyen • solo_traveller • fr
10
Pros:

La gentillesse et le professionnalisme de la réceptionniste. L'endroit est très bien placé : discret, quartier calme et à proximité du centre.

Cons:

Euh...je peux pas dire 🤣😅🤣

2026-09-08 • via Nuitee
H
Hải Ly • couple • vn
10
2026-09-07 • via Nuitee
T
THI PHUONG • couple • vn
10
Pros:

Bạn nữ nhân viên lễ tân siêu nhiệt tình. Nếu quay lại nhất định sẽ thuê lại khách sạn này

2026-09-04 • via Nuitee
L
Lee • couple • nz
10
loved the holiday was spectacular and impressive
Pros:

the view is stunning The location close to town The staff helpful

Cons:

walking up the ;;Hill But view was great so worth the climb

2026-09-01 • via Nuitee
T
thanh • extended_group • vn
8
Pros:

View tầng 7 đẹp, trung tâm nhưng yên tĩnh

2026-08-31 • via Nuitee
A
awadh • solo_traveller • sa
10
موقع رائع انصح به اصدقائي دائما غرف رائعة وواسعة وإطلالة جميلة وقربه من اماكن التسوق وايضا طاقم جميل ومتعاون
Pros:

موقع رائع انصح به اصدقائي دائما غرف رائعة وواسعة وإطلالة جميلة وقربه من اماكن التسوق وايضا طاقم جميل ومتعاون

2026-08-18 • via Nuitee
T
Tuân • couple • vn
9
2026-08-18 • via Nuitee
A
Avigayil • couple • il
7
Pros:

מקום לא הכי נקי קצת ריח של ביוב בשירותים אבל סהכ תמורה טובה למחיר

2026-08-15 • via Nuitee
D
David • solo_traveller • au
8
More information about surrounding areas would of helped
Pros:

Beautiful room with balcony . Very comfortable.

Cons:

No cable tv. Disappointed. No one would fix it.

2026-08-10 • via Nuitee
D
Dorien • family_with_children • nl
8
2026-08-07 • via Nuitee
N
Nguyễn • extended_group • vn
9
2026-08-02 • via Nuitee
N
Nguyen • solo_traveller • vn
5
Pros:

Centrally located

Cons:

Bathroom was not clean, lots of moss in the shower area. Bed sheet and pillow case were stained, lots of hairs on it even when room was ready.

2026-07-25 • via Nuitee