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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Tour desk
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Ironing service
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Car hire
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Currency exchange
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Shared lounge/TV area
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Shuttle service (additional charge)
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Food delivered to guest room
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Process in place to check health of guests
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24-hour security
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Japanese garden
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Covered parking
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Bicycle-friendly property
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Green Oasis in Sapa
Prime Location: Nestled amidst nature, Sapa Elite Hotel is conveniently located near key attractions like Sapa Church and Ham Rong Mountain. Explore the beauty of Sapa Market and Sapa Lake just steps away.
Comfortable Accommodation: Relax in rooms with garden-view balconies, modern amenities, and cozy interiors. The hotel ensures a comfortable stay with heating, flat-screen TV, and well-equipped bathrooms.
Convenient Services: From tour assistance to bicycle rentals, the hotel offers a range of services to enhance your stay. Indulge in Vietnamese and Western delicacies at the on-site restaurant.
Experience the charm of Sapa at Sapa Elite Hotel. Book now for a memorable stay!
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Free private parking is possible at a location nearby (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 10 years old stay for VND 200,000 per person per night when using an existing bed.
People no matter the age stay for VND 300,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good location
Shower was with mold .
The location of the hotel is great, it is a stones throw from the town centre which was ideal. The hotel was ok, although it could be a lot better. It has all of the basic amenities needed in a room, but could definitely improve.
The girl who works the morning shift is really helpful and great at speaking English, if you have any issues wait to talk to her as she actually sorts things out compared to the others who weren't interested!
The room didn't feel 100% clean, we always wore shoes in the bathroom because the cleanliness felt very low. When we first checked in, the room had a rogue smell to it. We aired the room out and give it a good spritz of aftershave all over. The walls and furniture were looking old and could do with some love. The walls and doors were quite thin so you could hear everyone, and will be woken up in the morning or at night if another guest is having a late night.
All of the staff apart from the girl who works the morning shift, do not speak English. And most of the time are too busy playing the video games on their phones.
With a bit of improvement, this hotel could be really nice but their are still a few things lacking.
L’emplacement et la personne la l’accueil.
La propreté laisse à désirer, il y a un balcon mais vraiment petit et désuet. Une petite chaise sur laquelle on n’a pas osé s’asseoir et la vue était sur une cour arrière très embourbée. La salle de bain est pleine de moisissures et de métal rouillé. L’endroit a vraiment besoin d’entretien.
The rooms were big and the AC was powerful.
The bathrooms weren’t very clean and the staff, though always present, were a bit difficult to communicate with.
A fuire une vrai catastrophe, nous avons quitte l hotel des le l an demain de notre arrive.
Un personnel irrespectueux ( sauf la petite jeune qui est a l accueil en journee) .
Toilette inutilisable, eau chaude pour 3 min (quand vous êtes compliqué), prise inutilisable, tele qui fonctionne pas. Réveille par les vidéos tik tok du personnel des 7h.
Les photos ne correspondent absolument pas a ce que vous trouvez sur place.
Tốt
Tốt
Good space, friendly staff and good location.
5min walking from the centre, staff very helpful and the family room there’s a good space.
Everything was clean, and they change the towers everyday.
The room has a wear smell and the hot water is not that strong.
중심지와 가까운 위치.업그레이드 룸
욕실에 물이 잘 빠지지 않아요
Location good
A used shaver in the shower. Really squeaky bed!
La habitación era muy grande,
Vị trí đẹp ngay trung tâm, thuận tiện di chuyển. Phòng rộng rãi, tầm nhìn rất đẹp. Nhân viên thân thiện chuyên nghiệp, sẵn sàng hỗ trợ bất cứ lúc nào. Giá rất tốt so với những gì được trải nghiệm và so với các khách sạn khác.
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