Ramada by Wyndham Houston Westchase

Hotels
•
Country Inn & Suites by Radisson Americas
7.6 (167 reviews)
2451 Hayes Road , Houston , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and easy access
Friendly staff
Good location
Cons:
Roaches in the room
Inconsistent room cleanliness
Broken elevator

Categories

Cleanliness
4.6
Multiple mentions of roaches and poor cleanliness.
Service
8.6
Staff was helpful and accommodating.
Location
8.6
Several reviews noted good location and ease of access.
Room Quality
7.1
Inconsistent room quality with reports of cleanliness issues.
Amenities
7.6
Continental breakfast and basic amenities mentioned, but with some complaints.
Value for Money
8.6
Location and price found favorable by guests.
Food and Beverage
8.1
Breakfast is decent but with timing complaints.
Overall Experience
7.6
Overall mixed feelings with some positive and significant negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:46

Property Description

Convenient Location
Country Inn & Suites by Radisson Houston Westchase-Westheimer is strategically situated within close proximity to popular attractions such as CityCentre and The Galleria, offering easy access to Houston's key destinations.

Comfortable Accommodation
The hotel provides modern rooms equipped with essential amenities including free WiFi, flat-screen TVs, and cozy seating areas. Guests can enjoy a complimentary breakfast and access to a fitness centre during their stay.

Business and Leisure Facilities
With a business centre and a helpful 24-hour front desk staff, the hotel caters to both business and leisure travelers, ensuring a convenient and enjoyable experience for all guests.

Book your stay at Country Inn & Suites by Radisson Houston Westchase-Westheimer for a memorable Houston getaway!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 167 reviews
Cleanliness: 4.6
Service: 8.6
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 7.6
A
Alba • couple • us
10
Pros:

Everything breakfast to

2026-02-11 • via Nuitee
P
Pedro • solo_traveller • us
8
2026-01-28 • via Nuitee
B
Brandon • couple • us
8
2026-01-27 • via Nuitee
R
Regine • couple • de
3
Pros:

Das Bett war sehr gut.

Cons:

Frühstück nicht gut. Kaffee war lauwarm, Wasser Automat funktionierte nicht. Wasser konnte man an der Rezeption gegen Gebühr kaufen. Dusche war nicht sauber.

2026-01-24 • via Nuitee
A
Alexander • solo_traveller • us
1
Bad
Pros:

Location

Cons:

Roaches in the room
Sub Floor was gone by windows
No shower curtain in room
No phone to call fown stair or anything
Hall way smelled bad
Windows were smoody cant see out

2026-01-22 • via Nuitee
J
John Kerly • couple • us
10
2026-01-20 • via Nuitee
K
Krystal • family_with_children • us
2
2026-01-20 • via Nuitee
D
Donald • solo_traveller • us
7
I enjoyed the hospitality of the staff and they way they accommodated my schedule.
Pros:

The location related to my plans the next day.
The willingness to accomodate a later checkout due to my schedule. The willingness to change my 2nd night of stay, to another date to accommodate a change in my schedule.

Cons:

An operating front vestibule door. A closet door that opened, a bathroom sink not filled with patches.
A continental breakfast that starts at 6,not 7.

2026-01-20 • via Nuitee
G
George • solo_traveller • au
10
Exceptional stay
Pros:

Friendly staff, safe rooms

2026-01-20 • via Nuitee
S
Schmindy • couple • us
1
SCAMMERS . DONT BOOK
Pros:

NOTHING

Cons:

ROBBED ME FOR MY MONEY , THEY ARE SCAMMERS

2026-01-19 • via Nuitee
D
David • couple • us
10
2026-01-19 • via Nuitee
S
snitha • couple • us
10
Pros:

The hot breakfast, it was clean, love it.

Cons:

I didn't like the leaking water in the first room ( 204) but then I had to move all my things out into another room.

2026-01-07 • via Nuitee
H
Hampton • extended_group • us
10
Cons:

The staff and everything was perfect I have no complaint very very satisfied with my stay

2026-01-06 • via Nuitee
T
Tri Quang • extended_group • us
5
Will not stay at this location in the future
Pros:

Clean and easy access

Cons:

- The AC / Heat system has bad smell mold in there, blowing stinky air causing us to turn off the air completely.
- During our 4 nights stay, there is only ONE time room cleaning.

2025-12-29 • via Nuitee
R
rigoberto • solo_traveller • pa
9
good expeience
Pros:

price and location

Cons:

The braeak fast time should be until 10 am.
The check out should be at 12md

2025-12-21 • via Nuitee
L
Lee Tv • couple • us
6
2025-12-20 • via Nuitee
L
Le • couple • us
5
Won’t stay again
Pros:

Location

Cons:

Elevator didn’t work. Roach in the room

2025-12-12 • via Nuitee
J
Joseph • couple • us
2
2025-12-11 • via Nuitee
M
Martin • couple • us
8
Cons:

The elevator was broken, so they sent us to another hotel. The other hotel was good.

2025-12-08 • via Nuitee
J
Johnnie • couple • us
5
Front desk was not very accommodating. Room design and presentation was nice. Found a roach crawling on my pillow the fi
Pros:

Appearance. Decor and construction was aesthetically pleasing.

Cons:

Cleanliness. Roach infested room. Bugs in bed and in my food.

2025-12-06 • via Nuitee