Quirk Hotel Richmond

Hotels
8.6 (397 reviews)
201 W. Broad Street , Richmond , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Sticky countertops
Staff lost car keys
Limited room service menu

Categories

Cleanliness
8.1
Rooms are clean but countertops in lobby were sticky.
Service
9.1
Staff were friendly and went above and beyond, reflecting great service.
Location
9.1
Fantastic location in Richmond.
Room Quality
8.6
Overall room quality was good but a bit warm in December.
Amenities
8.6
Had amenities like water filling stations and a comfy bed, need for more coffee cups noted.
Value for Money
8.6
Good overall value for the experience but some service hiccups noted.
Food and Beverage
8.1
Food was great when available, but limited room service menu was disappointing.
Overall Experience
8.6
Enjoyable stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:34

Property Description

Artistic Experience at the On-Site Gallery
Immerse yourself in the vibrant local art scene with rotating exhibits at our on-site gallery, showcasing the talent of Richmond's artists.

Culinary Delights at Maple & Pine Restaurant
Indulge in a gastronomic journey at our Maple & Pine restaurant, offering a delectable menu to satisfy your taste buds during your stay.

Relaxation and Recreation
Unwind at our rooftop bar with a refreshing cocktail, or take advantage of our fitness center for a rejuvenating workout session. The garden and terrace provide serene spots to unwind amidst the bustling city.

Experience the perfect blend of art, culture, and luxury at Quirk Hotel Richmond. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 397 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.6
G
Graham solo_traveller us
6
Pros:

The front desk staff were lovely and the hotel is very charmingly decorated. The lobby was a pretty spot to sit with a cup of coffee or a cocktail.

Cons:

It was a fine experience for the most part, but the room was a suite so it was very, very noisy, and I could hear every movement of the people next-door through the connecting door. It was also distressing that not only was I jarred awake by a text at 9 AM informing me that checkout time was 11, but then housekeeping rapped on my door around 10:40 asking whether I planned to check out at 11. It felt like I was being hustled out of the room so housekeeping could get started, which just isn’t something I expected at a luxury hotel.

2026-01-19 via Nuitee
R
Ryan couple us
10
Staff and restaurant were above average
Pros:

I loved the bar and restaurant was excellent

Cons:

Our balcony room was not cleaned before we arrived

2026-01-17 via Nuitee
A
AKEEM couple us
9
really great. met expectations
Pros:

great ambiance, great staff

Cons:

no complimentary parking

2026-01-15 via Nuitee
P
Patrick couple us
5
So so. Wouldn’t go back unless no other choice available.
Pros:

Clean. Good location.

Cons:

30 dollar fee to check in at 3 instead of 4. Warm shower, not hot. No blankets just a thin duvet.

2026-01-14 via Nuitee
A
Amber solo_traveller us
8
Great value, comfortable and chic
Pros:

Very cute boutique hotel with good amenities and comfortable stay.

Cons:

Valet parking was not the greatest

2026-01-07 via Nuitee
F
Fiechter couple us
7
Hotel and New Year’s Eve party were good, velet service losing the keys to my car in the morning bad, should not have to
Pros:

Room and hotel were comfortable

Cons:

The day we arrived there was no hot water. The next day was better but temperature of water varied greatly with small adjustments to faucet.

On checkout the valet service lost the keys to our car. I made a complaint to the receptionist wanting to have our valet service fee refunded. She told me it was a third-party contractor that I would have to go through them. I made a complaint to the contractor service but have not heard back from them. I would like to make sure that this money is refunded.

2026-01-02 via Nuitee
B
Bennett couple us
8
Very comfortable stay in a nice and truly quirky hotel
Pros:

Cute decoration and fun vibe

Cons:

Attention to detail- only one robe in room with double occupancy, no water in rooms, no trash in the bathroom

2026-01-01 via Nuitee
J
Jennifer couple us
10
Wonderful Property & Staff
Pros:

Any boutique hotel can rely on artistic design and Instagram worthy details to fill rooms, but Quirk delivered in full with some of the best service and hospitality I’ve encountered as a frequent traveler. The hotel is truly focused on guest experience. Appreciated the comfy bed, water filling stations, and ample space to work functionally in my room.

Cons:

The unique design of the sink (faucet on the side) results in the counter/mirror and anything placed there getting sprayed with water if turned to anything beyond a trickle. Was slightly annoying to navigate, but a small inconvenience.

2025-12-31 via Nuitee
L
Lauren couple us
10
2025-12-28 via Nuitee
A
Alvaro family_with_children co
10
2025-12-27 via Nuitee
K
Kathleen couple us
9
Welcoming and comfortable stay in a very pretty setting
Pros:

Charming and comfortable; welcoming staff

Cons:

Sticky countertops in lobby/cafe area where I ate breakfast

2025-12-20 via Nuitee
C
christina family_with_children us
10
Pros:

Comfy beds and great decor. Amazing breakfast!

Cons:

Nothing

2025-12-20 via Nuitee
D
Donna family_with_children us
8
Quirky hotel in a great location of Richmond.
Pros:

Very fun hotel. Fantastic location. Room and bathroom were large and well furnished.

Cons:

It was really warm in the room. Had to turn the A/C on in December. Valet parking drop off was a bit unorganized; pickup was better. The guys were great but overwhelmed.

2025-12-08 via Nuitee
G
Gabrielle couple us
8
Good getaway weekend with my husband
Pros:

Food and drinks were great when the kitchen was open the second day. Our room was nice, though wish the beds and pillows were a tad more comfy. Shower was awesome and overall loved our stay.

Cons:

Food was good but a limited room service menu during Thanksgiving night was disappointing. Having a closed kitchen on arrival should have been relayed in the emails and text we got welcoming us for an upcoming stay. Ordered room service for breakfast and it was delivered to the wrong room and was wrong when it arrived, it was comped which was nice.

2025-12-06 via Nuitee
P
Peeples couple us
10
Had an amazing time at the Quirk! The staff was accommodating and the atmosphere was exceptional
2025-11-27 via Nuitee
L
Leslie solo_traveller us
9
The atmosphere made me want to stay in the room happily.
Pros:

N/a. Wish the lobby could provide a complimentary coffee station.

Cons:

More coffee cups in room. Shades were too hard to use.

2025-11-10 via Nuitee
D
David couple us
8
We enjoyed our time and will stay again when in Richmond most likely.
Pros:

Room is very clean as are the hallways and common areas. It was our anniversary and the staff sent us a bottle of wine which was very kind. Bartender was cool and recommended drinks at the place where we were going to go eat. All personnel we had contact with were kind and professional.

Cons:

One of the bedside lamps didn't work. I tried the bulb in the other lamp and determined it was a problem with the lamp and not the bulb. Also, we couldn't figure out where to plug in the coffee maker in the area where it was. It wasn't until the following morning that we found the outlets under the bedside tables. The area is dark and the outlets are dark so we didn't see them until we were leaving. Perhaps a small "power" button sticker on the front of the table would help. Also, the room only had one robe. We called down for another and it was brought right up.

2025-11-07 via Nuitee
M
Martin family_with_children us
9
2025-11-06 via Nuitee
E
Elisa solo_traveller it
8
2025-11-05 via Nuitee
M
Marissa
4
Pros:

Seemed run down and didn’t get the room I booked. Staff was too busy to actually help and find solutions.

2025-10-11 via Nuitee