Quirk Hotel Richmond

Hotels
8.6 (397 reviews)
201 W. Broad Street , Richmond , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Sticky countertops
Staff lost car keys
Limited room service menu

Categories

Cleanliness
8.1
Rooms are clean but countertops in lobby were sticky.
Service
9.1
Staff were friendly and went above and beyond, reflecting great service.
Location
9.1
Fantastic location in Richmond.
Room Quality
8.6
Overall room quality was good but a bit warm in December.
Amenities
8.6
Had amenities like water filling stations and a comfy bed, need for more coffee cups noted.
Value for Money
8.6
Good overall value for the experience but some service hiccups noted.
Food and Beverage
8.1
Food was great when available, but limited room service menu was disappointing.
Overall Experience
8.6
Enjoyable stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:34

Property Description

Artistic Experience at the On-Site Gallery
Immerse yourself in the vibrant local art scene with rotating exhibits at our on-site gallery, showcasing the talent of Richmond's artists.

Culinary Delights at Maple & Pine Restaurant
Indulge in a gastronomic journey at our Maple & Pine restaurant, offering a delectable menu to satisfy your taste buds during your stay.

Relaxation and Recreation
Unwind at our rooftop bar with a refreshing cocktail, or take advantage of our fitness center for a rejuvenating workout session. The garden and terrace provide serene spots to unwind amidst the bustling city.

Experience the perfect blend of art, culture, and luxury at Quirk Hotel Richmond. Book your stay now for an unforgettable getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Property Policies

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 397 reviews
Cleanliness: 8.1
Service: 9.1
Location: 9.1
Room Quality: 8.6
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.6
J
Jutta couple us
10
2026-03-17 via Nuitee
C
Caroline couple us
5
Beautiful hotel, mediocre service
Pros:

The hotel is beautifully designed and has a lot of attention to detail down to every “quirk”.

Cons:

The staff were not very helpful overall. I needed help with my bags and asked if there was a luggage cart. The front desk pointed to some carts and told me I could use them. No staff members offered to help me with my many bags or the luggage cart once I loaded it myself. It was very hard to navigate the lobby while pushing my cart. I’ve been to Holiday Inns that offer to help me with those things. The beds were a little too hard for my liking and the pillows too soft. My husband and I had trouble sleeping both nights of our stay.

2026-03-16 via Nuitee
M
Muhammad Tayyab family_with_children us
5
2026-03-06 via Nuitee
N
N8283VEreginam Friends getaway
10
Excellent venue
Pros:

My BFF and I attended a Virginia Wine Expo event at the Quirk Hotel on 3/1/26. Everything was beautiful. The wine was excellent. I’d like to shoutout Tyler who works at the front desk. He gave us a tour of several guest rooms and suites, including one with a superior terrace. Also, he guided us through their event space. Needless to say, I’ll be back for business and pleasure.

2026-03-02 via Tripadvisor
Y
Y7643BHandreasl Business
4
Shower with only very hot water
Pros:

Unfriendly staff at the front desk when the shower could only give hot water and the issue was never resolved and one day later they asked me to change room without any support

2026-03-02 via Tripadvisor
S
Sam family_with_children gb
7
2026-02-27 via Nuitee
S
Susswein couple us
8
Pros:

Super cute and clean comfortable room

Cons:

The gym needed attention and was small.

2026-02-26 via Nuitee
K
Karen couple us
10
Pros:

Love the decore, nice little bar area with fun drinks

2026-02-26 via Nuitee
M
micahs559 Business
8
Low-flow shower heads, be warned!
Pros:

Cute hotel, friendly staff, great restaurant! But if a nice relaxing shower is a thing for you after a long day, you might have a disappointing 20 minute experience during your stay. Do I take 20 minute showers? No. But that's how long it takes because they have those low-flow shower heads that make it feel like you're standing under an antique watering can, took 10 minutes just to get the temp set before I could stand under the water. Then just wait for the joy of a neighboring room turning on their hot or cold water and having to go through the process of getting the temp dialed in again. Other than that, great hotel!

2026-02-23 via Tripadvisor
T
tinabC6097IU NONE Greenbelt, Maryland
4
Sadly, a hotel in decline.
Pros:

I feel like the hotel is in decline. The one staff member we encountered was so unenthusiastic that he bordered on rude. The room didn't seem clean (there was someone else's hair in the bathtub). They have a digital concierge you can get information from on your phone, but there is a delay in response. I used to love this hotel, but it seems like they are cutting too many corners now.

2026-02-19 via Tripadvisor
C
Companion21688236946 NONE
10
I'll be back and I can't wait
Pros:

It was such a fabulous experience, I plan on coming back for a few days very soon. The staff was outstanding and the food was deliciouse.

2026-02-14 via Tripadvisor
M
melissamC2904QH NONE
6
Beautiful, but no hot water
Pros:

Beautiful hotel, but our experience was disappointing. We had no hot water for a shower, and the hotel staff did not apologize or offer any compensation or credit

2026-02-12 via Tripadvisor
W
Wandergirl5 Business
4
"Quirky" Is Not Good Here
Pros:

I chose Quirk Hotel because it looked like a unique, artsy hotel. I was excited about the gallery, etc. I usually seek out independent, unique hotels v. chains. It's quirky for sure - but not in an upscale way. They are trying way too hard to be cool, and failing.

Bottom line - Quirk is all quirk and no substance. The pink walls and funny animal pictures do not make up for the lack of care, maintenance and service at the property.

They charged me a $30 fee for an early check -in, but did not disclose that they would do so at the time. I am totally fine paying the fee if given the choice - but they did not dislcose it. Very misleading.

I had no hot water. There was no engineer onsite to make repairs. They discounted my rate, but did not acknowledge how inconvenient it was or acknowledge how troubling it was that a basic habitability feature was not in working order.

The heating/cooling system crashed and banged every time the fan stopped. I did not sleep because of it.

Basic features were lacking and, for that reason, I will never return.

2026-02-10 via Tripadvisor
I
I8160NOelvism NONE
10
Amazing - Great hotel & Stay
Pros:

I had a great stay. The hotel was very clean, the staff was attentive and welcoming, and the food was delicious. Everything came together for a comfortable and enjoyable experience.

2026-02-02 via Tripadvisor
Y
Y9035BQfelipeb NONE
10
Art & History meet Modern Aesthetic and Fine Dining!!!
Pros:

Location: Quirk Hotel's central location is great for venturing out to any part of Richmond.
Atmosphere: This reimagined historic venue is absolutely beautiful!
Rooms: I love how the rooms have a modern and artistic element with a historic back drop. Very creative!!!!
Value: When you compare prices for some of the more generic hotel experiences in the area (Marriot, Hilton), Quirk Hotel offers similar rates with a truly unique experience. From art focused rooms to phenomenal food and drinks at The Lobby Bar. The value is felt from the time you walk in the door to your departure.
Service: What a personable experience. It was refreshing to engage with staff where conversation doesn't feel scripted. At every turn there were people eager to meet my needs.
Amenities: The Lobby Bar Restaurant must be a hidden gem? Although, my research of local food options brought a plethora of suggestions, my experience at The Lobby Bar was bar none the best I've had in Richmond.

2026-01-28 via Tripadvisor
L
LauraLay NONE
10
Amazing Experience at Quirk!
Pros:

Chic, artsy and beautiful hotel in a great location downtown! We loved the pink theme, innovative cocktails, and beautiful rooms. It was especially fun to walk to restaurants and enjoy the beautiful views from the room.

2026-01-25 via Tripadvisor
R
rbL9885MG NONE
8
Pleasant stay.
Pros:

Beautiful hotel. Unique touches . Our room had a nice view of the city. The coffee station could use a upgrade and be better supplied. Bit pricey for not having breakfast included. Great location, short walks to nice places to eat.

2026-01-24 via Tripadvisor
B
BethAnnP NONE Hamilton, Loudoun County, Virginia
10
Great 3 night stay
Pros:

We stayed at Quirk for a local volleyball tournament. The hotel is adorable. We loved the lobby and room decorations. I wish it were warmer so we could have enjoyed the courtyard or the rooftop bar. The location was perfect for walking to the convention center, and local restaurants. Our room was clean and well-appointed. The towels were fluffy, shower was hot, and the bed was comfortable, all the things you look for when you are away from home.

2026-01-20 via Tripadvisor
G
Graham solo_traveller us
6
Pros:

The front desk staff were lovely and the hotel is very charmingly decorated. The lobby was a pretty spot to sit with a cup of coffee or a cocktail.

Cons:

It was a fine experience for the most part, but the room was a suite so it was very, very noisy, and I could hear every movement of the people next-door through the connecting door. It was also distressing that not only was I jarred awake by a text at 9 AM informing me that checkout time was 11, but then housekeeping rapped on my door around 10:40 asking whether I planned to check out at 11. It felt like I was being hustled out of the room so housekeeping could get started, which just isn’t something I expected at a luxury hotel.

2026-01-19 via Nuitee
L
Leslie37 NONE Falls Church, Virginia
10
No Cookie-Cutter Hotel
Pros:

This hotel is different in a good way. Happy, funky and friendly is the vibe. It’s an old building dressed up in her finery.

2026-01-17 via Tripadvisor