Serela Legian Bali

Great location near the beach within walking distance. Room was nicely furnished. Bathroom cleanliness can be improved further but for the price I paid, no complains :)

No mini fridge in rooms. Pool steps were very slippery. A bit noisy with the sounds of dogs, roosters and traffic.

Horrible smell in the toilet , poor breakfast , local tv channels .

Good location. Modern looking.
Room is small for the cost. My room had a lot of traffic noise.
No refrigerator. If you want one you have to pay extra for it!
Not worth the cost.

Room was supposed to have mini bar fridge but didn't had to wait 2 days to get it when it arrived it had mould around the seal and was very noisy.😕

No fridge, no clean daily sheets,no hot water,no international tv,no wifi .many years ago a nice place. Now run down , and the staff dont really care. No bar service, no food room service. Should be a backpackers hotel.

Be here twice will be back again

I am sorry to write this review..Having stayed many happy times at Serela, since it first opened, this was our most disappointing. The room appeared not to have been cleaned, after last guest? Hair on floor, dirty bathroom and generally not the level of cleanliness which had received in the past. This continued throughout our stay. The toilet was leaking water so it was always damp & smelling unpleasant. Our room was directly above the reception area & at 6.30am loud Indonesian music would begin to play and the pools water fountain would start?? Definitely no sleeping in!! This also continued until early evening. We asked to move room straight away, but as it was full, we had to endure this room for a few days. Once moved to a higher room, and not on the Reception side, the noise was less volume but continued, even after we questioned why so early?, throughout our stay. More disappointing changes was only one English tv channel?, breakfast is even more scarce & mostly Indonesian cuisine, towels are thin yellow and with holes! If you can receive a low rate for the room, Serela is in a good location, the staff are pleasant, it’s safe and has all the basics you need...if you plan to be out all day it will suffice, But at a higher rate...you can definitely find an alternative with more appeal.

Great little hotel, central location, lovely staff, cool pool.

location just avoid the breakfast as ir is almost nonexistent good locstion will stay again

Lovely staff but for a hotel only a few years old they really need to lift their game.

Bed is super comfy but discolored and worn out linen and towels with holes in isn’t a good look. It all needs bleaching and replacing.

No pool towels or cushions on the hard lounges by the pool.

It’s Impossible to book direct as they never respond to emails.

Tried to order room service dinner, literally nothing was available, tried to get a can of coke from the bar, none of that either.

Price is good, but you get what you pay for which is a lack of facilities and service,

Aside from the negatives, it’s a nice place with nice staff

Budget hotel in the middle of Legian. Great staff, very clean.

Excellent location. Staff. Cleanliness. Fab bed.

This was second time stayed all good
Staff excellent room cleaned daily
Walk to beach
Great location

Noisiest hotel I’ve ever stayed in I could hear someone throwing up in the bathroom next door!! Was like they were sitting beside me throwing up I had to leave!! Absolute rip off overpriced rubbish

Reception is helpfull, but facilities are quite basic.
Small room, inconvienient bathroom doors, sink was half clogged, shower didnt get cleaned propperly, no mini fridge in room.

Thought with it being a new small hotel everything would be great . First night given room facing street couldn't sleep from noisey bar across road .moved to new room next day overlooking pool people still swimming after 10pm at night very loud . Have to request a fridge for room and will be provided if one becomes available. Stayed 10 nights and had same bed linen for the entire stay . Towels were old and grey some even had holes and no hand towels were provided. Breakfast was very limited with selection so we chose to eat elsewhere. Overall just disappointed

Booked online on expedia. Ugraded to a deluxe room with a fridge but upon checking in realised there was no fridge in the room. Then foumd the door leading to the balcony was broken from someone previously breaking into the room!! A guy came up with a screwdriver and tried bending the latch back to make it lock again but it was obviously so damaged it needed to be replaced. I asked for another room, this one also had no fridge. The staff were mostly dismissive, unhelpful and made no efforts to reimburse me for the extra money id spent on my room upgrade which i never ended up getting!!! Very ubhappy and will absolutely never stay here again.

We moved rooms due to leaking water from the room above and paid extra for a pool view. Which was bigger but smelled like wet concrete.the rooms are not well designed.and they have three fridges for the whole hotel.!

Fantastic stay. It's my third time staying at Serela. My only complaint was that the pool waterfall is turned on too early in the morning which woke me up.
Travelled solo. Serela is in a good location for solo travellers. Close to the beach, good restaurants, good for walking to places.