Au Lac Charner Hotel

Hotels
9 (5194 reviews)
87-89-91 Ho Tung Mau Street, Ben Nghe Ward , Ho Chi Minh City , VN
+84 28 3915 6666

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Perfect location
Cons:
Limited pool space
No negative remarks overall

Categories

Cleanliness
9.14
Room is extremely clean and well-maintained.
Service
9.11
Staff were impeccable at going above and beyond to make you feel welcomed.
Location
9.15
Perfect location, convenient for walking to major attractions.
Room Quality
9.1
Rooms are lovely, quiet, and well-kept with beautiful aesthetics.
Amenities
8.63
Great pool and gym facilities, although limited sun loungers.
Value for Money
8.59
Overall a good experience considering the location and service.
Food and Beverage
9.14
Breakfast is delicious with a rich variety.
Overall Experience
9.11
Overall, an awesome stay. Would definitely come back!
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:15

Property Description

French Colonial Charm
Experience the elegance and nostalgia of the French colonial era in our stylish accommodation inspired by tea houses.

Prime Location
Stay just moments away from the bustling shopping and entertainment district, with iconic landmarks like the Opera House and Notre-Dame Cathedral at your doorstep.

Comfort and Convenience
Relax in well-appointed rooms featuring modern amenities, enjoy a meal at our in-house restaurant, and make use of our services like massage treatments and tour desk.

Book now and immerse yourself in the charm of Au Lac Charner Hotel in vibrant Ho Chi Minh City!

Important information:

In accordance to Vietnamese law and regulations, foreign guests who wish to share a room with a local are required to provide a proof of marriage. Should they not be able to provide one, a second room must be booked. Otherwise, the property reserves the right to reject the booking.

Please present the same credit card used to guarantee your booking when checking in & making payment at the hotel.

The name on the credit card used for the booking must correspond to the guest staying at the property.

Please note that hotel may contact the cardholder for verification purpose.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AIR

Location

Guest Reviews

9
Based on 5194 reviews
Cleanliness: 9.14
Service: 9.11
Location: 9.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
L
Lucy • family_with_children • gb
10
Great hotel
Pros:

The hotel was in a good location. Well air conditioned which was a great relief from the humidity. Very clean and well presented.
The staff were fantastic, particularly the Manager Kent who has been really helpful since booking, during the stay and helped with a different issue after the stay. Kent made our stay special.
Good selection of food for breakfast and the staff reassured me what was safe for me to eat due to my peanut allergy.
Any issues we had the staff responded swiftly to resolve, for example the air conditioning in our room was playing up and after reporting the issue a member of staff came to our room immediately to resolve. The beds were very comfortable and we all slept well. The outdoor shower was a great feature. Would definitely stay at this hotel again. Highly recommend.

2026-10-30 • via Nuitee
R
Ron • couple • nz
8
2026-10-29 • via Nuitee
S
Steve • couple • au
8
Good location, cute hotel and great staff
Pros:

The staff were excellent in all areas. Cleaning, kitchen, restaurant, reception……everyone!
Breakfast
Afternoon tea
Sauna and Steam room

2026-10-29 • via Nuitee
B
beatrice • extended_group • it
9
2026-10-29 • via Nuitee
S
Steve • couple • au
8
Older, but really well maintained, historic hotel with great staff
Pros:

The staff were FANTASTIC in all parts of the hotel, from the entrance doors all the way up to level 10.
Breakfast had good variety
Afternoon Tea was a nice touch

2026-10-29 • via Nuitee
V
Victoria • family_with_children • ru
9
Pros:

Расположение отеля, персонал и внимание очень понравились. Чистота на 5-. Номер большой , на троих комфортно. Наличие бассейна на крыше большой приятный бонус. Много европейцев.

2026-10-29 • via Nuitee
R
Rodrigo • family_with_children • au
10
An amazing hotel and will want to stay here again when we return to Vietnam one day.
Pros:

The staff were incredibly friendly and helpful. The breakfast, lunch, afternoon tea and dinner were delicious. The pool was also great as were the drinks upstairs. The staff at reception were very warm and helpful. The staff in the breakfast area were also very warm and helpful.

Cons:

Everything was great!

2026-10-29 • via Nuitee
M
MI • family_with_children • de
9
2026-10-28 • via Nuitee
L
Lisa • extended_group • au
8
Great place to stay
Pros:

Location and friendly staff

Cons:

Too hot in hallways and lift

2026-10-27 • via Nuitee
K
Kirsty • family_with_children • gb
9
Pros:

Good location
Clean
Staff great and friendly.
Pool and spa was fab.
Good breakfast

Cons:

We liked everything but if I had 1 suggestion then milk in room would be helpful.
Reception rest room small but being critical.

2026-10-25 • via Nuitee
M
MB0411 • family_with_children • de
8
Pros:

Wir waren für unsere letzte Nacht in Vietnam hier. Eine sehr gute Entscheidung. Sehr zuvorkommendes Personal, sauberer Pool und dem Dach mit Bar, Spa mit guten Massageangeboten. Das Frühstück war sehr auswahlfreudig.

2026-10-24 • via Nuitee
A
angela • family_with_children • gb
8
Really enjoyed our stay!
Pros:

Good breakfast, great location, loved the rooftop pool.

Cons:

The shower curtain wasn't that good, the floor was liable to flooding

2026-10-24 • via Nuitee
J
Jesse • couple • fi
8
Viihtyisä
Pros:

Ystävällinen ja huomaavainen henkilökunta.

Cons:

Ilmastointi olisi voinut olla parempi, hikiset yöt eivät olleet makuuni.

2026-10-22 • via Nuitee
L
Leonie • family_with_children • th
9
2026-10-22 • via Nuitee
C
Catherine • family_with_children • gb
9
2026-10-22 • via Nuitee
M
Muning • extended_group • us
10
I will stay again.
Pros:

The location is so great, walking distance to many museums, busy shopping area and markets.

Cons:

I liked everything. Staff were very friendly. This is not a criticism but a suggestion: one front desk female staff was super sick and coughing so much. She should stay home or wear a mask. She was coughing into the air and towards the breakfast area. Not very pleasant.

2026-10-22 • via Nuitee
D
David • couple • au
8
2026-10-21 • via Nuitee
M
Mark • family_with_children • au
10
We had a great stay and the staff were friendly and assisted when ever we had a request
Pros:

The room was excellent with good view, hotel was centrally located and easy to return to. Close to markets and shops and good reasturants near by.

2026-10-21 • via Nuitee
Y
Yao • family_with_children • au
8
2026-10-21 • via Nuitee
A
Alana • couple • au
10
Great place, great stay.
Pros:

Beautiful room. Comfy bed and great breakfast. The staff are exceptional, always happy to help.

Cons:

Nothing

2026-10-20 • via Nuitee