Hilton Garden Inn Dubai Jumeirah

Hotels
•
Hilton Worldwide
8.4 (151 reviews)
Al Mina Road, Dubai , Dubai , AE

Facilities

Fitness facilities
Front entrance ramp
Health or beauty spa nearby
Free beach shuttle
Free WiFi
Swimming pool
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Delicious breakfast
Cons:
Minor areas for improvement

Categories

Cleanliness
8.21
The cleaning is first class, ensuring high standards.
Service
8.88
Outstanding service from staff, consistently friendly and accommodating.
Location
8.42
Convenient location with various eateries and attractions within walking distance.
Room Quality
8.37
Rooms are clean, comfortable, and well-maintained.
Amenities
8.3
Good amenities for a pleasant stay, offering a variety of options.
Value for Money
8.26
Good value considering the quality of service and amenities provided.
Food and Beverage
8.51
Excellent breakfast variety and quality, exceptional service during meals.
Overall Experience
8.28
Overall, a great experience with room for minor improvements.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:07

Property Description

Recreational Amenities: Enjoy the indoor pool and 24-hour fitness center for leisure activities.

Dining and Entertainment: Indulge in international cuisine at Garden Grille Restaurant and relax at the bar/lounge or with 24-hour room service.

Convenience and Services: Benefit from a 24-hour business center, complimentary Wi-Fi, and a complimentary shuttle to the beach and shopping.

To book your stay at Hilton Garden Inn Dubai Al Mina and experience these features, visit our website now!

Important information:

  • Pool access available from 7:00 AM to 7:00 PM.
  • One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

See all policies

Location

Guest Reviews

8.4
Based on 151 reviews
Cleanliness: 8.21
Service: 8.88
Location: 8.42
Room Quality: 8.37
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 8.51
Overall Experience: 8.28
6
627christenl • Family
10
Good service
Pros:

We had a wonderful stay at Hilton Garden Inn Dubai Jumeirah. Nadeesha, Husam, and Chryzl were accommodating and provided outstanding service throughout our visit. Kudos to the entire team for making our stay pleasant and memorable!

2025-12-22 • via Tripadvisor
Y
yousefaP7467NK • Couples
10
Amazing service
Pros:

We had the breakfast at together and co restaurant the food was delicious , the service was top notch the staff were so helpful especially sushmita, hossam myleno and myo

2025-12-21 • via Tripadvisor
W
webd584 • Family
10
Fantastic Breakfast Experience with an Amazing Team
Pros:

What really stands out at Hilton Garden Inn Dubai Jumeirah is the breakfast experience, and especially the excellent service. The variety and quality of the breakfast are very good, but it is the level of care and attention from the staff that truly makes the difference and leaves a lasting impression.
I would like to specifically mention Sushmita, Hossam, and Mylene, who are doing an exceptional job. They are consistently friendly, professional, and genuinely attentive. Their positive attitude and dedication made every breakfast enjoyable, and it was a pleasure to be taken care of by them throughout the stay.
Another big advantage of this hotel is its convenient location. Numerous restaurants, cafés, and supermarkets are located within walking distance, which adds a lot of comfort and flexibility to the stay.
All in all, a very enjoyable and well-rounded experience.
Highly recommended, especially for the excellent breakfast service and the outstanding team.

2025-12-20 • via Tripadvisor
Y
Y4386VH_ • Friends getaway
10
Best experience
Pros:

I recently stayed at the hotel and overall had a pleasant experience. The staff — especially Chizl, Hossam, Mylane, and Nadesha — were incredibly friendly and helpful throughout my stay, which I truly appreciated.

There were a few areas that could be improved but overall, the warm service from the staff made my stay enjoyable, and with a few improvements, the experience could be even better. I would consider staying again.

2025-12-10 • via Tripadvisor
C
ciureac2021 • Business
10
Hilton Garden
Pros:

Hello,Shantha the best guy to Hilton, him it's the best cleaning, Number 1....Claudiu from Room 328 ******************

2025-11-30 • via Tripadvisor
G
GrandTour67108854615 • Business
10
Business working ............. excellent service good place to stay ....very near to malls and tourism thank you 😊😊
Pros:

I would like to share my stay here it was really really fantastic the service they gave extra effort providing an excellent service is really matter the food from buffet is fantastic i would like to say thank to these people who made our stay extra special Bernadette Sushmita raviii you are all the best continue your excellent service we will make sure we will go back to this property

2025-11-04 • via Tripadvisor
Q
Q802XNalinak • Family
10
Very good stay
Pros:

Thank you Hein at reception was very helpful and gave us nice room with nice view to the city with Burj Khalifa view. All staff members at hotel are very nice, polite and kind . The cleaning is also first class! Breakfast have good choice , European food and some oriental . Dinner is also have chicken, meat ,pasta, are tasty and delicious. Have desert and fruits. To Dubai mall is 10 min by taxi , to the beach is also 15 min by taxi .

2025-11-04 • via Tripadvisor
F
F9520DBmaryj • Family
10
Highly recommended
Pros:

We had a wonderful stay at Hilton Garden Inn Dubai Jumeirah! The staff were very friendly and accommodating, always ready to help with a smile. The room was clean, comfortable, and well-maintained. I also enjoyed the breakfast selection and the relaxing atmosphere of the hotel. Overall, a great experience — highly recommended for anyone visiting Dubai!

2025-10-20 • via Tripadvisor
4
452raffyg • Family
10
FABULOUS DINING EXPERIENCE
Pros:

I wanted to take a moment to commend the Food and Beverage staff who assisted us during breakfast (chrizl and Nadesha) and the chef in the egg station. They were incredibly attentive, friendly, and professional, ensuring that our experience was enjoyable and comfortable. Their warm hospitality truly made our morning special.

2025-10-20 • via Tripadvisor
2
217caseyu • Solo travel
10
Solo stay in Dubai
Pros:

Amazing and accommodating staff! Went above and beyond for a comfortable stay. Everyone was very kind and helpful the entire stay

2025-10-14 • via Tripadvisor
R
Ryanbeg • Family • Johannesburg South, Johannesburg, Greater Johannesburg, Gauteng
10
Excellent stay and Professionalism
Pros:

We stayed at the Hilton Garden Inn Al Mina hotel and really enjoyed our stay at this hotel. From the friendly staff all round, breakfast staff serving with a smile every morning and such clean rooms offering everything you need. Overall stay of a very high quality and would definitely recommend this hotel.
They also accommodated us for late check out as our flight was scheduled for the evening.
Thank you for our excellent stay.

2025-10-11 • via Tripadvisor
I
I3811TYireneb • Couples
10
Great stay!
Pros:

Yes it is convenient.We stayed in 2nd floor and the room is decent clean.Bugvthanks to Nagendra from housekeeping for helping us in our needs and for being friendly and smiling always.

2025-10-09 • via Tripadvisor
J
JJB2993 • Couples • Port Louis
10
Second time and not the last one
Pros:

The hotel atmosphere very nice, quite and very clean also. I always choose this hotel when i need to come to dubai because it's situated in a good location and it's very calm here.
The personnel are always friendly and rooms are great for the value you pay.
Shout out to Nadeesha, Chryzl and Boniface for their great services.
I'll be back soon.
I highly recommend this hotel.

2025-10-06 • via Tripadvisor
4
444poojak • Family
10
Good option to consider
Pros:

Comfortable stay, good service, great breakfast, spl mention to staff Sushila, myo and Boniface. Highly recommended

2025-10-04 • via Tripadvisor
9
936sandeepy • Family
10
Excellent Experience with Hilton Garden Inn
Pros:

Experience at Hilton Garden Inn was good. Room service and the Restaurant was also good.. At the Restaurant Nadeesha and Brian have really been excellent..

2025-09-26 • via Tripadvisor
4
447sunandad • Solo travel • New York City, New York
10
Short and sweet
Pros:

Spent half a day at the hotel. The staff was very courteous. The amenities were great. Had a relaxing time and will definitely consider this hotel next time I am in Dubai.

2025-09-25 • via Tripadvisor
W
wernerr916 • Business
10
Great stay
Pros:

I had a wonderful stay at Hilton Garden Inn Jumeirah. The front office team, especially Hossam, Dhiraj, and Hein, were amazing. They made check-in easy and were always ready to help with anything I needed. Their friendly and professional attitude made my stay much more enjoyable.
I highly recommend this hotel for anyone visiting Dubai. I’ll definitely be back!

2025-09-23 • via Tripadvisor
Y
yakute2016 • Couples
10
Exceptional Stay with Outstanding Food and Service
Pros:

My stay at this hotel was wonderful from start to finish. The food was excellent throughout the day – breakfast offered a great variety of fresh and tasty options, lunch was always delicious and well prepared, and dinner was truly a highlight with beautifully cooked dishes and fantastic desserts.

The service made the experience even better. A special thanks to Nadeesha, Chryzl, and Sushmitha, who were always friendly, attentive, and welcoming. Their warm hospitality created a very pleasant atmosphere and made me feel truly cared for.

Overall, this hotel combines excellent cuisine with outstanding service, and I would highly recommend it to anyone.

2025-09-17 • via Tripadvisor
J
jessica917 • Family
2
Misleading, Family-Unfriendly, and a Nightmare Booking with Love Holiday.
Pros:

This is my honest review. I cannot stress enough: families and travelers with children should avoid this hotel, and never book through Love Holiday.

The Hotel:
• Completely not family-friendly. Morning has only a few drinks and juice. Afternoon has no buffet, only menu items. Evening? No drinks, not even left on the table—staff must pour your water.
• No poolside snack bar, despite what Love Holiday and the hotel papers claim. Staff don’t know anything about it.
• Pool and facilities are disappointing. Outdoor pool is hot and cramped; indoor pool previously advertised has been removed. Shuttle service is inconvenient and poorly timed.
• The hotel feels like a roadside business stop, not a Hilton. We spent most of our time outside enjoying Dubai because there was nothing to enjoy inside.

Love Holiday:
• Corporate, dishonest, and unaccountable. They misrepresented hotel amenities and failed to take responsibility.
• They threatened to leave me stranded, forcing me to accept a partial refund (£163) under pressure. This is unacceptable, stressful, and unprofessional.
• I’ve booked with Love Holiday before, but this experience went too far. They were threatening and rigid, and completely failed to help when things went wrong.

Bottom line:
• Families: do not stay here.
• Love Holiday: avoid at all costs.
• Hilton brand expectations: completely unmet. This is not a Hilton experience.

Rating: 1/5 stars

Do not be deceived by advertisements or photos. This hotel is for quick business stays only. Love Holiday is dishonest and untrustworthy.

2025-09-08 • via Tripadvisor
M
Markerit • family
10
Pros:

Very nice and clean hotel. Front desk staff are very nice and friendly.

2025-09-07 • via Nuitee