Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for exploring
Cons:
Breakfast could be improved
Rooms a bit cramped

Categories

Cleanliness
9.33
Guests highlighted that the rooms were nice, clean, and comfortable.
Service
9.3
The staff were noted as very friendly, helpful, and accommodating.
Location
9.34
Many guests praised the excellent location for exploring Hanoi.
Room Quality
8.79
Overall, the rooms were described as good size and comfortable, but some noted they were a bit cramped.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
8.33
Some guests mentioned that breakfast could be improved.
Overall Experience
9.3
Guests reported an exceptional experience overall with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:55

Property Description

Luxurious Spa and Beauty Treatments
Escape the hustle and bustle of Hanoi at Hanoi HM Boutique Hotel, where guests can pamper themselves with a range of body and hair treatments at the spa centre and beauty shop.

Convenient Location and Easy Access
Situated just minutes away from popular attractions like Hoan Kiem Lake and the Water Puppet Theatre, Hanoi HM Boutique Hotel offers the perfect starting point to explore Hanoi with ease.

Exceptional Services and Amenities
From 24-hour front desk assistance to delicious dining options at the in-house restaurant, Hanoi HM Boutique Hotel ensures a comfortable stay with a touch of luxury.

Book your stay now at Hanoi HM Boutique Hotel for an unforgettable experience in the heart of Hanoi.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    People 11 years old and over stay for VND 315,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 257 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
A
Ashen-Young • couple • au
9
I would stay here again
Pros:

Breakfast was tasty.
Staff were so friendly and helpful.
Bed was comfortable, room was well maintained.

2026-04-16 • via Nuitee
N
Natalie • couple • au
10
Comfortably
Pros:

Staff the river view and the location. Especially Lilly

Cons:

Lily

2026-04-13 • via Nuitee
A
Aditi • family_with_children • au
8
Pros:

Clean rooms and helpful staff. Great location. Ideal for a couple of nights in Hanoi.

2026-04-11 • via Nuitee
B
brugt • couple • nl
10
2026-04-10 • via Nuitee
N
Nina • couple • gt
5
2026-03-24 • via Nuitee
A
Anita • couple • nz
10
Pros:

Great location

Cons:

Charged me a bottle of water?!

2026-03-23 • via Nuitee
A
Anita • couple • ca
10
Great location
Pros:

Great location and very comfortable room. We walked everywhere

2026-03-21 • via Nuitee
Y
Yulian • couple • bg
1
Nothing like photos.
Cons:

Breakfast was horrible. Reception was not professional. Everything inside the room was from one dollar shop.

2026-03-21 • via Nuitee
A
Anita • solo_traveller • au
6
Pros:

Location is amazing, clean

Cons:

No windows, noisy

2026-03-10 • via Nuitee
M
Michael • family_with_children • th
8
2026-03-07 • via Nuitee
Y
yat cheong antony • couple • hk
9
2026-03-06 • via Nuitee
H
Hoa • solo_traveller • vn
10
2026-03-02 • via Nuitee
M
Melissa • couple • us
9
Really nice hotel for the value in old town Hanoi.
Pros:

On a nice block, close to good restaurants, the lake and the puppet theater. The room was spacious, updated and clean.

Cons:

Our ‘window’ was overlooking the lobby; so essentially no window at all from our perspective since we had to close the curtains immediately.

2026-03-01 • via Nuitee
G
Gerhard • couple • de
9
2026-02-25 • via Nuitee
R
Richard • solo_traveller • mo
8
2026-02-22 • via Nuitee
T
Thi Thao • family_with_children • vn
4
Bt
Pros:

Gan trung tâm

Cons:

Trong booking ghi miễn phí cho trẻ 10 tuổi. Khi tôi đến nơi ho bảo tre 7 tuổi mất phí. Tôi đưa thông tin o booking ra thì họ bảo lỗi. Tôi bảo đấy ko phải việc của tôi đi lien he booking .

2026-02-14 • via Nuitee
A
Akiko • extended_group • jp
9
ハノイ旧市街の便利な場所！
Pros:

立地が最高
となりにおいしいバインミー屋さんがあります。
最上階の部屋だったからか、部屋もバルコニーも広く、開放感がありました。

Cons:

部屋は毎日掃除が入りますが、なぜかタオルが少なかったり、、、
(３人で泊まっているのに、2セットだけとか)
トイレットペーパーの補充がなかったり、、、。そんなに大きな問題ではありませんが。

2026-02-13 • via Nuitee
J
Jaroslav • family_with_children • cz
7
Pros:

Umístění hotelu v centru.

Cons:

Nikde nepsali, že je to pokoj bez okna. V jiných hotelech na to upozorní.

2026-02-10 • via Nuitee
C
Christy • couple • us
10
Nice, affordable stay in the center of Hanoi Old Quarter
Pros:

Great value for the price. Clean and comfortable. Lily at the front desk spoke good English and was very helpful.

Cons:

Nothing

2026-02-10 • via Nuitee
H
Huỳnh thị • family_with_children • vn
9
Pros:

Vị trí trung tâm

Cons:

Giá cao

2026-01-31 • via Nuitee