Free
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location for exploring
Cons:
Breakfast could be improved
Rooms a bit cramped

Categories

Cleanliness
9.33
Guests highlighted that the rooms were nice, clean, and comfortable.
Service
9.3
The staff were noted as very friendly, helpful, and accommodating.
Location
9.34
Many guests praised the excellent location for exploring Hanoi.
Room Quality
8.79
Overall, the rooms were described as good size and comfortable, but some noted they were a bit cramped.
Amenities
8.82
Standard quality for this hotel tier.
Value for Money
8.78
Standard quality for this hotel tier.
Food and Beverage
8.33
Some guests mentioned that breakfast could be improved.
Overall Experience
9.3
Guests reported an exceptional experience overall with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:55

Property Description

Luxurious Spa and Beauty Treatments
Escape the hustle and bustle of Hanoi at Hanoi HM Boutique Hotel, where guests can pamper themselves with a range of body and hair treatments at the spa centre and beauty shop.

Convenient Location and Easy Access
Situated just minutes away from popular attractions like Hoan Kiem Lake and the Water Puppet Theatre, Hanoi HM Boutique Hotel offers the perfect starting point to explore Hanoi with ease.

Exceptional Services and Amenities
From 24-hour front desk assistance to delicious dining options at the in-house restaurant, Hanoi HM Boutique Hotel ensures a comfortable stay with a touch of luxury.

Book your stay now at Hanoi HM Boutique Hotel for an unforgettable experience in the heart of Hanoi.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9
Based on 400 reviews
Cleanliness: 9.33
Service: 9.3
Location: 9.34
Room Quality: 8.79
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 9.3
L
Louis • extended_group • gb
10
Stayed for 3 nights arrived early morning , welcomed by nightshift working very friendly and helpful, Nguyen and lyn gre
Pros:

The shower facilities were excellent

Cons:

Near a main road so lots of beeping but that’s all of Vietnam so not the hotel fault

2026-09-18 • via Nuitee
K
Kevin • couple • my
10
2026-09-18 • via Nuitee
I
Innocenti • solo_traveller • fr
10
Pros:

Idéalement situé. Personnel très accueillant
Je recommande
Merci 🙏

2026-09-17 • via Nuitee
H
Hizan • extended_group • ae
10
Pros:

We had a wonderful stay .The location of the property is accessible and it is right in the middle of the town.

A special thank you to Michael and Emily for the warm and friendly welcome. From the moment we arrived, they made us feel genuinely welcomed and comfortable. Their kindness, professionalism, and hospitality gave us a great first impression and made the start of our stay even more special.

2026-09-17 • via Nuitee
B
Beverly Jocson • solo_traveller • ph
10
Pros:

The staff were so courteous, kind and accommodating specially Miss Lyn and the lady in the restaurant (breakfast buffet). The location is also perfect, close to everything.

Cons:

Nothing

2026-09-17 • via Nuitee
G
Giovanni • family_with_children • it
4
Very bad treatment from stuff, bad services and noise
Pros:

It was in the Old Quarter

Cons:

The first night rain came from the roof in our room and we were not able to sleep. We asked for a refund but they didn’t even answer.Moreover,there was a lot of noise coming from the last floors. Really bad treatment

2026-09-15 • via Nuitee
T
Trang • couple • vn
10
Pros:

Vị trí trung tâm, tiện lợi di chuyển đến các di tích cảnh đẹp, nhiều tiện ích xung quanh, bài trí phòng đẹp, nội thất tốt, giường êm

Cons:

Kết nối wifi yếu, chúng tôi ở tầng 3 và mạng load liên tục. Cách âm phòng chưa tốt, lối đi hành lang hơi nhiều đồ. Vòi lạnh khó sử dụng, khó điều chỉnh.

2026-09-14 • via Nuitee
N
nhat nguyen • solo_traveller • vn
10
Pros:

nhân viên thân thiện, vị trí thuận lợi cho việc di chuyển

2026-09-11 • via Nuitee
V
Vasileios • couple • gr
8
Nice hotel near the city center and the Old Quarter, recomended.
Pros:

Great location, close to the lake and the city center and the Old Quarter, helpful and polite stuff. Also, good breakfast.

Cons:

The room was a little bit noisy, because it is into the city center and the windows are not sound proof.

2026-09-10 • via Nuitee
N
Noemi • solo_traveller • it
10
2026-09-09 • via Nuitee
T
Tran • solo_traveller • be
9
Pros:

Locatie, personeel

Cons:

Mss de schoonmaker en de doorgangkelijk van de trap. Overal is bezit met meubelen .

2026-09-09 • via Nuitee
R
Regina Guevarra • solo_traveller • us
9
2026-09-07 • via Nuitee
M
Marco • solo_traveller • it
7
Non è un boutique Hotel
Pros:

Posizione, cordialità e gentilezza dello staff al desk

Cons:

Colazione poco varia e appena sufficiente, addetto ai piani che una mattino presto sostava davanti ascensore con cellulare a musica alta, Dimensioni della camera, ciabatte due paia con tre destri e un sinistro.

2026-09-06 • via Nuitee
T
Tamás • solo_traveller • hu
9
Pros:

Udvarias kiszolgálás.

2026-09-06 • via Nuitee
B
Bertolaso • couple • it
9
2026-09-05 • via Nuitee
M
Maciej • solo_traveller • pl
10
Pros:

Good stay and helpful personel. Perfect localisation.

2026-09-05 • via Nuitee
L
Laura • solo_traveller • es
4
Pros:

Ubicación

Cons:

Pequeña habitación

2026-09-04 • via Nuitee
G
Gustavo • couple • br
7
2026-09-02 • via Nuitee
S
Shah • extended_group • in
4
2026-08-29 • via Nuitee
T
Thi Kim Lien • extended_group • vn
8
Gia đình tôi đã có kỳ nghỉ vui vẻ và bổ ích ở Hà Nội
Pros:

Vị trí ngay trung tâm phố cổ

Cons:

Check out trễ tính phí hơi cao

2026-08-29 • via Nuitee