Hampton Inn by Hilton Merida

Hotels
Hampton Inn
8.8 (223 reviews)
Calle 20-A #288, x 5-a Colonia Xcum , Mérida , mx

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Breakfast variety
Cleanliness issues in public areas

Categories

Cleanliness
8.31
Mixed sentiments regarding cleanliness, with comments about dirty elevators and inconsistent room cleaning.
Service
9.28
Overall positive feedback on staff friendliness and willingness to help.
Location
9.32
Highly praised for its proximity to commercial centers and convenience.
Room Quality
9.07
Rooms are noted for comfort and spaciousness, with some minor concerns about beds.
Amenities
8.8
Well-equipped with necessary amenities, though lacking a pool.
Value for Money
8.76
Good balance of quality and price, with positive comments on room rates.
Food and Beverage
7.81
Critique of the breakfast quality and variety, particularly regarding limited options.
Overall Experience
9.08
Generally favorable overall experience with many stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:38

Property Description

Modern Accommodation with City Views
Hampton Inn by Hilton Merida, conveniently located near Conventions Center Century XXI, offers a comfortable stay with a fitness centre, free parking, and free WiFi. Enjoy city views from the terrace, dine at the on-site restaurant, or unwind at the bar.

Comfortable Rooms and Amenities
Experience air-conditioned rooms equipped with modern amenities such as a coffee machine, flat-screen TV, and a private bathroom. The hotel ensures a relaxing stay with cozy bed linens and towels provided in every room.

Convenient Location and Nearby Attractions
Explore nearby attractions like Mundo Maya Museum and Merida Cathedral, located within a short distance from the hotel. With the airport just 12 km away, Hampton Inn by Hilton Merida is the perfect choice for both leisure and business travelers.

Book your stay at Hampton Inn by Hilton Merida for a memorable experience in Mérida.

Important information:

Important information when booking more than 10 rooms, different policies and additional supplements may apply.
Pets are allowed to stay in the room with a cost of 484 MXN per night, taxes included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MID

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 223 reviews
Cleanliness: 8.31
Service: 9.28
Location: 9.32
Room Quality: 9.07
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 7.81
Overall Experience: 9.08
F
Francois couple fr
9
Très bon séjour
Pros:

Chambre très confortable, équipement moderne en particulier dans la salle de bain. Parking gratuit. Proximité du Musée Maya de Mérida.

Cons:

Petit déjeuner moyen

2026-02-11 via Nuitee
J
Juan family_with_children mx
8
Buena estadia
Pros:

La ubicación es la mejor, muy cerca de plazas y vialidades importantes

Cons:

Las camas no son muy cómodas pero lo suficiente para pasar la noche

2026-02-09 via Nuitee
V
Valdovinos couple us
7
Pros:

Más o menos antes estaba mejor el servicio de la comida y el buffet

Cons:

El buffet faltaron algunas cositas como salchichas. Cucharas para el café Toss para poner la taza del café.

2026-02-09 via Nuitee
R
ramon couple es
10
Pros:

La atención del personal las habitaciones muy bien y la ubicación sensacional

2026-01-26 via Nuitee
J
Juan Manuel family_with_children mx
9
2026-01-23 via Nuitee
M
Monica couple ca
7
2026-01-20 via Nuitee
J
Juliano couple br
4
Cons:

Sujeira nos elevadores , corredores do hotel e café da manhã com pouquíssimas opções

2026-01-20 via Nuitee
R
Rafael extended_group us
10
Overall was great
Pros:

Room was very cleaned and staff very friendly

Cons:

Breakfast should have variety of eggs and hot milk for coffee

2026-01-20 via Nuitee
M
Manuel Alejandro couple mx
10
2026-01-19 via Nuitee
A
Arnulfo couple mx
8
estancia bien para corto periodo
Pros:

la ubicacion estuvo bien

Cons:

el servicio de desayuno siempre es muy basico

2026-01-19 via Nuitee
M
Miguel Angel couple mx
10
Excelente atención y servicio
Pros:

Comodidad

Cons:

Todo excelente

2026-01-17 via Nuitee
D
DAVID ANCELMO couple mx
10
Excelente servicio y confort
2026-01-16 via Nuitee
G
GABRIEL solo_traveller mx
8
"DISCONFORME"
Pros:

siempre me hospedo en el HAMPTON, me gusta su ubicación y sus instalaciones

Cons:

el desayuno siempre es lo mismo, no hay mucha variedad, y el cuarto que me toco esta vez se oía todo lo que hablaban en el cuarto contiguo, no existió nunca silencio

2026-01-12 via Nuitee
A
AleRm Love TRAVEL family_with_children es
3
Mmm para ser un hampton se queda solo en Inn
Pros:

La cama, el colchón es muy cómodo

Cons:

Que me levantarán a las 6 am a preguntarme algo que ya me habían preguntado el dia anterior por tener un descontrol en su estacionamiento y no saber de quien eran los coches. Ofrecen servicio de estacionamiento y tuve que estacionar mi coche del otro lado de calle.

2026-01-11 via Nuitee
G
Gumercindo family_with_children mx
10
Pros:

Las instalaciones y personal

2026-01-07 via Nuitee
V
Veronica family_with_children mx
8
2026-01-06 via Nuitee
J
JESUS solo_traveller mx
9
2025-12-28 via Nuitee
P
Pablo couple mx
9
2025-12-23 via Nuitee
N
Nefertari Anahi couple mx
10
Pros:

Todo. Estuvo muy bien el alojamiento y todo fue cómodo

2025-12-23 via Nuitee
R
Rodolfo solo_traveller gt
9
2025-12-22 via Nuitee