Elkins Inn And Suites

Was a days inn now independent. Very nice staff. Room small but clean quiet and comfortable. Woman at desk accidentally kept charge and ran it up to our room at. 11 at night. We could have been halfway home without realizing gone. Older but that’s ok. Convenient to town and train.

Decently clean, warm, dry. But it’s a weird depressing vibe of a hotel that used to be a hospital.
I stay in many budget motels and this is a solid two possibly one star.

And since TripAdvisor requires 200 words in this review I’ll finish with JUST DONT !

This used to be a hospital. All rooms are on the 3rd floor.

My husband and I, were recommended by another hotel manager. ( Which was contracted out , for pipe line workers) Come to find out , he was affiliated with this Inn. At least , his cards were advertised at check out desk. Was also lead to believe , all hotels were contracted out , but this one. Was false information. The price after seeing what we paid for , was over the top. ( $95 ) After booking a room. Third floor. We were told the elevator was not working. So three floors with bags we had to climb. No offer of help. My husband has lung cancer. So was not an easy task for him.No matter health , they should offer help! The room was dirty. Carpet made you feel you needed to wear socks. Chair seats were stained from soils. Bathroom was like a truckers shower room. TV was at old. The remote to TV was missing. Bed was suppose to be a queen , was a small double. Lumpy mattress , as well as lumpy pillows. Had to unplug refrigerator, due to the noise it made. All in all nothing was satisfactory! Shameful they even are doing business. Need to shut down , fix elevator , and re do rooms! Or close!

Looked like it used to be a decent hotel. The desk clerk was nice and this is not her fault. After paying $107.00 was told room is third floor and the elevator is broke. I have stage 4 lung cancer and a heart condition...sloughed bags to room. Room was not clean in my opinion...tv had no remote...clerk tried to find one/no luck. Refrigerator was very noisy so we unplugged. I wouldn't stay again. Seemed mostly office space-they should stick to that. The Super 8 Windham was much, MUCH nicer...and cost less.

We enjoyed our stay there. The only contact we had with staff was at the front desk. They were very friendly and helpful.

There was no air or heat on, but luckily the front desk had a fan so we could put it in our room. I think the hotel is a little outdated, but the staff was very nice and recommended a great place for dinner (Mama Mia’s).

Bed was a little hard, breakfast could be better, had to ask for towels and toilet paper. Staff at the desk was very nice and handled problems quickly.

Easy check in and out. History of being a hospital is pretty cool.

I must be getting old but this Hotel was once a hospital and it really has done very little to hide the fact, and if you want to get a feel of what it will be like to live in a Nursing Home with Medical Offices on the ground floor etc.this is the place for you. I only stayed one night. Happy to be back on the road. Like I said I must be getting old!

Staff were really nice but hotel seems to be an old hospital that was converted into a hotel. Rooms are very small and had a bad smell. Everything is a bit old and room had a big 80's style TV with no remote but they have good wi-fi in the rooms. Price was ok for what we got. BTW, check-out is at 11am and they don't have late check-outs.
If you stay in Elkins, look for another place unless you want to save money. Have dinner at the Vintage restaurant, food is great.

room clean. staff nice, continental breakfast a joke.

Long check in and I was the only person there. The key programmer was broke and had to wait over an hour for maintenance man to come fix it. The lady checking me in was very friendly but distracted. She ran my credit card through and said it was declined although the gas station and restaurant had no problems. The wifi offered was from Days Inn and only worked on third floor. The room was very very small but clean. The other floors were rented out as offices too. If I had known there were other hotel options I would have went somewhere else for the night. I'm not even sure there was an employee there from 11p-7a because the front desk was not regularly manned. I question the safety in hind sight. The little restaurant connect to the building around back had inexpensive and good breakfast food but CLEARLY treats patrons of color VERY differently. WILL NOT EVER EAT THERE AGAIN!

Took forever to check in-slow service. Elevator was old. 2nd floor is for corrections. 3rd Floor is for hotel guests. I cannot sleep without AC. The old unit did not work for AC. When I told the front desk-she acted like she was agitated. She said she would be right up to check it but she told me to open a window instead. Had to go back and request her to come two more times before she finally did. She told me the AC was working but it was not. We went into the hallway and she said it was cool in the hall. The AC does work in the halls but the rooms are units from the hospital days in the late 1970's. She said she would bring me a fan but she never did. My back was wet from sweating and I went back down and requested another room. She said she only had suites left and I would have to pay more money which is ridiculous-where does customer service come into play? She did not look me in the eye and acted irritated. She called her boss who told her to put me in another room and charge me $25.00 more! This room was not a suite which was strange as she said suites were all she had left. The room was not any cooler. I tolerated the night with no sleep. I think I would have done better staying in my car. Breakfast was a joke. Hardly anything to eat. Man I met at the tiny breakfast "closet" told me that no one wants to stay here as the air conditioning in none of the rooms work-said all units need replaced and they don't want to foot the bill so they ignore people complaining. That is why the rooms are so affordable-you literally roast. I stayed here in May and I wouldn't even imagine the temperature in the rooms in July and August. I couldn't tell you about the beds. I stood up most of the time near the window praying for a gust of cool air. All the hotels were full in the area or I would have went somewhere else.

Plenty of amenities. This hotel room had a microwave, a hairdryer and a refrigerator. Would have liked an better or upgraded television. Good closet space. Had a center room and it was not noisy at all.

I do not recommend this place. Although the staff were friendly the rooms were not very clean and for 200.00 they definitely could have been better rooms. I had to go buy cleaner with bleach before my kids or I could get in the tub.

Completing a month long stay at the Elkins Inn and Suites. Being a travel technician in the medical field, I have stayed at many hotels. The Elkins Inn and Suites, hands down, has the best customer service. I am a hotel snob and will say I misjudged the fact that this is an old hospital. The rooms are very clean and comfortable. All the staff are personable and attentive. I highly recommend!!!

I am pretty laid back about where I stay, but this was truly an unpleasant experience. The building is very confusing, there are several other businesses on the lobby level so if you accidentally enter the building from the back it doesn't seem like you are in the right place. It looks like you are in a hospital which turns out you are. The staff when I checked in was pleasant enough, no complaints. The room I stayed in was very hot with no thermostat, the sheets and towels were dirty with a previous customers hair all over them and there is a weird window that looks in to the hallway. I did try to find another place to stay but every hotel was sold out so I sucked it up and decided to stay. Just before 11PM a guy used a key and walked right in to my room. I freaked out and called The front desk to be told that he works there and accidentally went into the wrong room while delivering coffee. There is no circumstance where any hotel should open a door without knocking.The fitness center is a joke in the creepy basement and the continental breakfast was mini muffins and bagels. Overall the place is dirty and creepy, I will never stay here again and would not recommend to anyone.

The room was significantly SMALL! My husband, myself and our 3 kids were put into a room which very much resembled a Prison Cell. In fact, I dare say a Prison cell has more room than this did at one point I felt like I had committed a crime & was being "punished". It was beyond small. It was uncomfortably cramped- so much so, the sink was approx. 20" from the bed! The TV/Stand and bed(s) were so close to each other it was just enough room for one person to walk by! It was so uncomfortable and strange on how small this room was!

I asked for another room, one that was just a bit bigger and one that had a bathtub in there as we have a handicap child and giving bath(s) are much easier than showers. The woman was completely RUDE and became very agitated by us even asking this question, and told us flat out "No, we don't have one". No apology, not kind words, just "No". She was completely Unpleasant, mean spirited and down right unfriendly.

In the morning as were getting ready to leave, I received a call from the downstairs clerk who said and I quote "Someone in another room can hear a blow dryer going, could you please be sure to turn it off"- I informed this man that I would NOT as I was drying my hair from a shower I took, and I would certainly not stop blow drying my hair as I have every right too! I was floored by such an ignorant phone call!

When we checked out downstairs, I informed the front desk what a miserable stay we had and that I was very unhappy with all that transpired, I will given the "Oh well shoulder nod" he looked at me and said NOT a word as if he did not care. He was beyond rude!

I will NEVER EVER return, nor would I ever recommend this place to anybody! The staff needs to learn manners, decency, friendliness and what it means to be professional! Absolutely TERRIBLE in all aspects!

This is a renovated hospital actually, and all of the rooms are on the 3rd floor except for the suites. The rooms are small, but clean, and there are many offices in the building on the other floors. It is a unique experience, and there are obviously some folks that it isn't fun for, but my stay was incredibly nice. The staff was friendly and the little coffee shop food and prices were wonderful, with a nice little patio to sit on with friends. My family and friends that came to the Jazz Walk Concert that I played were thrilled with the facility as well. I definitely will stay there again whenever I am in the area.