Tune Hotel Liverpool

Hotels
Tune Hotels
7.6 (6373 reviews)
13-19 Queens Building, Castle Street , Liverpool , gb

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Maintenance problems

Categories

Cleanliness
5.4
Bedding was unclean with hairs and stains, room was not properly cleaned before arrival.
Service
8.9
Staff were friendly and accommodating despite the issues.
Location
9.4
Good location close to the city center with easy access to attractions.
Room Quality
6.9
Room had several maintenance issues, but some found the size acceptable.
Amenities
7.4
Basic amenities available, but some maintenance needed.
Value for Money
8.4
Budget hotel providing good location for the price.
Food and Beverage
6.4
No breakfast options on-site; only coffee machine available.
Overall Experience
8
Mixed experience with positive staff interactions but significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:42

Property Description

Modern Accommodation
Tune Hotel Liverpool provides contemporary rooms with air conditioning, TV, and work desk. Enjoy the convenience of a private bathroom with a shower and hairdryer in each room.

Convenient Location
Located near Liverpool Central and Lime Street train stations, our hotel offers easy access to popular attractions like Pier Head, Royal Court Theatre, Tate Liverpool, and the Titanic Memorial. Explore the city with ease!

24-Hour Service
With a 24-hour front desk and optional luggage storage, we ensure a hassle-free stay for our guests. Plus, stay connected with complimentary WiFi throughout the property.

Book now for a comfortable and convenient stay at Tune Hotel Liverpool!

Important information:

Please be aware that the hotel will make a full payment within 48 hours of the booking.

Directions: Follow M62, M58 or A580 to Liverpool. On reaching the city, continue on Bowring Park/A5080, leading into Edge Lane/A5047. Turn right onto Commutation Row, left onto Churchill Way/A57 and follow A57 round into Dale Street. Turn left onto Castle Street and the hotel is on your left - there is a loading bay outside. For parking information you can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

Upon check-in, you must present your Booking Confirmation(s) together with an original, valid photo identification document (such as a national registration identity card, passport, driver’s license, or any other form of identification as required by the Hotel)!

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: LPL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 11.95 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 6373 reviews
Cleanliness: 5.4
Service: 8.9
Location: 9.4
Room Quality: 6.9
Amenities: 7.4
Value for Money: 8.4
Food and Beverage: 6.4
Overall Experience: 8
T
Tea couple ie
10
Pros:

Couldn't fault anything great location easy to access

Cons:

From the staff to the location

2026-02-14 via Nuitee
A
Anne couple gb
8
Pros:

Clean and all basics provided

Cons:

No soap in shower. No kettle in room.

2026-02-14 via Nuitee
E
Elliott couple gb
3
Pros:

It was quirky to try find the room.

Cons:

The cleanliness wasnt great the AC unit was filthy and covered in dust, the bathroom fan was the same. The rooms don’t come with hand towels (we asked at reception). There was no hair drier in the room. There was a very loud noise coming from outside all night.

2026-02-14 via Nuitee
M
Martin couple gb
5
2026-02-14 via Nuitee
M
Masembe-Dossett solo_traveller gb
10
2026-02-14 via Nuitee
B
Ben solo_traveller gb
7
2026-02-14 via Nuitee
E
Elaine couple ie
10
2026-02-13 via Nuitee
P
Phil couple gb
7
Great location
Pros:

Excellent location in the middle of the city.

Cons:

Would have liked tea making facilities.

2026-02-13 via Nuitee
D
Darren couple gb
5
Cons:

I booked a stay here for 23rd December to 24th December, despite having photo I.D I did not have my passport, so was refused entry, I've submitted emails amd rang to spk to management to get refund, no emails have been answered and everything I've rang, no manager is around.
Staff at desk even passed on notes or email address to no avail, extremely Dissatisfied with the lack of communication.

2026-02-13 via Nuitee
H
Hayley couple gb
6
It was ok
Pros:

The location

Cons:

Just a basic room no brew stuff to make a brew, overpriced for what it was

2026-02-12 via Nuitee
E
Ellis couple gb
3
Great location, rooms need a lot of work ASAP.
Pros:

Location was perfect, 5 mins away from Liverpool 1 and Albert Docks with plenty of restaurants and bars around.

Cons:

Our door into our room wouldn’t lock properly, bathroom door couldn’t lock. Tv didn’t work in our room and the hair dryer didn’t work.

2026-02-12 via Nuitee
J
Julia couple pl
6
Na dwie noce akurat
Pros:

Lokalizacja i cena to naprawde spore plusy
Łóżko wygodne i dodatkowa farelka bo było dość zimno w pokoju

Cons:

Brak czajnika kubkow i choćby kawy/herbaty w pokoju
Budynek to labirynt i winda dojezdza tylko do 1 pietra a pietra 2-5 trzeba wchodzic po schodach.
Zimno w pokoju
Mapa i czekolada na zdjeciach hotelu to niestety nieprawda, dostajemy tylko karte do pokoju

2026-02-12 via Nuitee
D
Dianne Nicolette couple nl
7
Perfecte locatie, als het niet zo koud is zal het hotel prima zijn.
Pros:

De locatie, leuk straatje met restaurantjes, winkels vlakbij en ook de Albert Dock goed aan te lopen.

Cons:

Het was heel koud. De airco blies koude lucht en was niet goed in te stellen. Gelukkig waren er dikke gordijnen, die hielden nog wat kou buiten.

2026-02-12 via Nuitee
S
Sheshe couple gb
10
2026-02-12 via Nuitee
W
Witkowski solo_traveller gb
6
2026-02-12 via Nuitee
G
Gareth family_with_children gb
1
Rubbish, not a nice hotel for the price £150 for the night
Pros:

Nothing

Cons:

Cold, I had to sleep in my clothes

2026-02-12 via Nuitee
M
Mark solo_traveller gb
9
Comfortable night in a clean room with lovely shower right in the heart of the city. Fantastic value
Pros:

Friendly staff, clean room. No frills but great value for the price. Was very useful they have an arrangement with nearby NCP car park which brought the cost of parking down. A lot.

2026-02-12 via Nuitee
I
iain solo_traveller gb
9
Pros:

Quiet, plug in sink, comfy bed. Good wifi Central location for both local buses and national trains

Cons:

Nothing

2026-02-12 via Nuitee
R
Ricardo couple pt
10
2026-02-12 via Nuitee
E
Ella couple gb
5
Basic but get what you pay for.
Pros:

Convenient location, friendly staff, clean and comfy bed.

Cons:

The fire alarm went off at 7am, there were people leaving but no clear direction. We questioned this on checkout and there was a leak that caused it to go off.

Broken pieces of furniture in the bedroom and plug in sink was broke so the basin filled up and the water would not drain.

2026-02-11 via Nuitee