Boutique Hotel Waldegg

Hotels
•
BW Signature Collection by Best Western
8.4 (1583 reviews)
Kantonsstr. 8 , Luzern , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast options
Cons:
Lack of staff during peak times
Complicated self check-in process

Categories

Cleanliness
8.61
Rooms were mentioned as clean and well-maintained.
Service
8.18
Some comments about the lack of staff during peak hours, affecting overall service.
Location
8.82
Positive remarks about easy access to the city and public transport.
Room Quality
8.57
Rooms described as comfortable and adequately spacious.
Amenities
8.1
Some amenities were missing clear instructions, like Wi-Fi access.
Value for Money
8.06
Guests mentioned the price but felt it did not fully match the service level.
Food and Beverage
8.51
Breakfast was generally well-received, though some variety concerns noted on longer stays.
Overall Experience
8.38
Overall positive experience with specified areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Charming Gasthaus zur Waldegg in Lucerne

Exquisite Dining Experience: Indulge in both traditional Swiss and international cuisine at our two restaurants, complemented by a cozy bar and a scenic beer garden with stunning views of Mount Pilatus.

Comfortable Accommodation: Relax in our well-appointed rooms featuring modern amenities such as an HD flat-screen TV, hardwood floors, and a work desk. The private bathrooms are equipped with a refreshing shower, toilet, and a hairdryer for your convenience.

Convenient Location: Explore the beauty of Lake Lucerne just 2 km away or venture to Mount Pilatus located 5 km from our property. With free WiFi, on-site parking, and easy access to transportation options, including Waldegg Bus Stop and Kriens-Mattenhof Train Station, your stay with us will be both enjoyable and hassle-free.

Book your stay at Gasthaus zur Waldegg for an unforgettable experience in Lucerne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 13 years old stay for CHF 35 per person per night when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1583 reviews
Cleanliness: 8.61
Service: 8.18
Location: 8.82
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.51
Overall Experience: 8.38
B
Beverley • couple • gb
9
We would highly recommend this hotel.
Pros:

This hotel was lovely. We had a nice airy room and the view was wonderful. There was a good choice for breakfast too. There was also free coffee and tea available which was a nice bonus.

Cons:

I don’t really have any negatives to add other than we would have liked more pillows.

2026-05-23 • via Nuitee
R
RUI • solo_traveller • it
10
2026-05-23 • via Nuitee
J
Jason • couple • us
8
2026-05-20 • via Nuitee
L
laurence • family_with_children • fr
5
Déçu par cet hotel
Pros:

Parking privé

Cons:

Auto check-in. Chambre petite. De la poussière et des toiles de poussière dans la chambre. Petit déjeuner moyen. Petit déjeuner à 8 h le WE... c'est tard. A 8h tout le monde arrive et il n'y a plus de place pour s'assoir.

2026-05-19 • via Nuitee
F
Felix • couple • ch
9
Pros:

Gaststube und Nachtessen

Cons:

Im Zimmer (201) waren grosse Geräusche (Stühle Rutsche') nachtsüber hörbar.

2026-05-18 • via Nuitee
R
Ronald • couple • nl
8
2026-05-18 • via Nuitee
N
Nico • solo_traveller • de
10
Pros:

Sehr freundliches gemütliches Hotel mit einem guten Restaurant.

2026-05-17 • via Nuitee
D
Denis • solo_traveller • nl
7
Pros:

Location and breakfast

Cons:

So close to French speaking CH and I could not find one TV channel in French next to the nearly 60 in German
Also bed very basic and not made, just some blanket laid down on it

2026-05-15 • via Nuitee
D
David • solo_traveller • ba
10
Pros:

Very clean room, good breakfast, kindly staff
Sehr gut.. ausgezeichnet 💙💙💙

2026-05-15 • via Nuitee
K
Kim • couple • ch
10
2026-05-11 • via Nuitee
S
Sabine • extended_group • be
8
2026-05-11 • via Nuitee
S
Spiertz • solo_traveller • nl
8
2026-05-10 • via Nuitee
L
Louis • couple • nl
8
2026-05-07 • via Nuitee
V
Victor • couple • nl
9
2026-05-05 • via Nuitee
S
Sven • couple • de
4
Standard Zweibettzimmer nicht empfehlenswert
Pros:

Gute Matratze, Kostenloser Parkplatz am Hotel, schnelle Verbindung nach Luzern mit Bus/Bahn

Cons:

Grosse Spinnenweben im Zimmer, Essensgeruch vom Restaurant,

2026-05-04 • via Nuitee
D
Danny • family_with_children • de
10
Preis Leistung perfekt
Pros:

Gut ausgestattet , einfaches check in, tolles Zimmer

2026-05-04 • via Nuitee
R
Roy Sharushan • solo_traveller • ch
10
2026-05-03 • via Nuitee
K
K. • extended_group • nl
7
2026-05-02 • via Nuitee
F
ferdinand • couple • fr
9
A recommander!
Pros:

Tout était parfait, je conseille également le restaurant, bonne ambiance et très bonne cuisine locale.

2026-05-02 • via Nuitee
R
Roger • couple • ch
8
2026-05-01 • via Nuitee