Boutique Hotel Waldegg

Hotels
•
BW Signature Collection by Best Western
8.4 (1669 reviews)
Kantonsstr. 8 , Luzern , ch
+41 41 340 41 40

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast options
Cons:
Lack of staff during peak times
Complicated self check-in process

Categories

Cleanliness
8.61
Rooms were mentioned as clean and well-maintained.
Service
8.18
Some comments about the lack of staff during peak hours, affecting overall service.
Location
8.82
Positive remarks about easy access to the city and public transport.
Room Quality
8.57
Rooms described as comfortable and adequately spacious.
Amenities
8.1
Some amenities were missing clear instructions, like Wi-Fi access.
Value for Money
8.06
Guests mentioned the price but felt it did not fully match the service level.
Food and Beverage
8.51
Breakfast was generally well-received, though some variety concerns noted on longer stays.
Overall Experience
8.38
Overall positive experience with specified areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Charming Gasthaus zur Waldegg in Lucerne

Exquisite Dining Experience: Indulge in both traditional Swiss and international cuisine at our two restaurants, complemented by a cozy bar and a scenic beer garden with stunning views of Mount Pilatus.

Comfortable Accommodation: Relax in our well-appointed rooms featuring modern amenities such as an HD flat-screen TV, hardwood floors, and a work desk. The private bathrooms are equipped with a refreshing shower, toilet, and a hairdryer for your convenience.

Convenient Location: Explore the beauty of Lake Lucerne just 2 km away or venture to Mount Pilatus located 5 km from our property. With free WiFi, on-site parking, and easy access to transportation options, including Waldegg Bus Stop and Kriens-Mattenhof Train Station, your stay with us will be both enjoyable and hassle-free.

Book your stay at Gasthaus zur Waldegg for an unforgettable experience in Lucerne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 13 years old stay for CHF 35 per person per night when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1669 reviews
Cleanliness: 8.61
Service: 8.18
Location: 8.82
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.51
Overall Experience: 8.38
L
Leonie • couple • ch
7
2026-08-08 • via Nuitee
M
Matthias • couple • de
8
2026-08-06 • via Nuitee
Łaszczyńska • family_with_children • pl
6
Nie polecam z małymi dziećmi
Pros:

W sumie nic

Cons:

Bardzo drogo , kiepskie śniadanie , daleko od centrum , pokój na poddaszu z małym dzieckiem . Kiedy poprosiłam o lód Pani chyba chciała żebym zapłaciła …

2026-08-05 • via Nuitee
P
Patrick • solo_traveller • us
8
Pros:

The self check in was easy to use. The parking is convenient and has direct elevator access from the parking area to the rooms, but a room key is access it, so you must check in around the front first. The room was nice and spacious and had a nice view. The self service late night snack bar was convenient and welcome for my late arrival. The breakfast the next morning was adequate and well presented.

Cons:

The signage in the front was a bit unclear and it was initially confusing to walk through a restaurant to get to the check in desk? But it worked out. The air conditioner was very nice to have, but it appears to be in need of a bit of maintenance as it was unusually loud/noisy all night. But that is still better than being warm. It would be nice if there was an electric vehicle charging on site.

2026-08-05 • via Nuitee
T
Tim • solo_traveller • ch
3
Ich habe das Hotel am gleichen Abend wieder verlassen. Dieses Zimmer wollte ich mir nicht antun.
Pros:

Nichts.

Cons:

Die Bilder auf Booking.com vom Einzelzimmer stimmen nicht überein mit der Realität und vermitteln ein falsches Bild. Der Stuhl im Zimmer hatte flecken und Haare, und auch an anderen Stellen im Zimmer war es nicht sauber. Die Klimaanlage war staubig. Das Preisleistungsverhältnis stimmt nicht.

2026-08-05 • via Nuitee
A
Akyüz • solo_traveller • ch
10
2026-08-05 • via Nuitee
A
Alicia • couple • fr
4
Pros:

En retrait de la ville de Lucerne, faciliter d’accès grâce aux arrêts de bus à pieds de l’hôtel

Cons:

Le personnel, et les toiles d’araignée dans la chambre d’hôtel

2026-08-04 • via Nuitee
N
Nina • couple • nl
7
Fijn voor 1 nacht als tussenstop.
Pros:

Goed gelegen aan de weg, fijn voor een tussenstop naar Italie. Er zat een restaurant bij.

Cons:

De prijs-kwaliteit verhouding.

2026-08-04 • via Nuitee
C
Coen • couple • nl
6
Leuke omgeving. Prima eten. Personeel vriendelijk.
Pros:

Diner

Cons:

Airconditioning op kamer maakt veel geluid. Hield ons uit onze slaap

2026-08-04 • via Nuitee
W
Walter • extended_group • ch
8
2026-08-02 • via Nuitee
F
Francesco • family_with_children • lu
8
2026-08-02 • via Nuitee
A
anna • couple • se
8
2026-08-02 • via Nuitee
J
Jasim • couple • ae
8
2026-08-02 • via Nuitee
T
Turki • family_with_children • sa
8
2026-07-25 • via Nuitee
W
William • couple • ca
6
2026-07-23 • via Nuitee
C
Claudia • couple • de
9
Sehr gutes Hotel um Luzern oder die Umgebung zu entdecken.
Pros:

Top Lage zu Luzern. Sehr gute Busverbindung, fast vor der Türe. Sehr sauber. Renovierte Zimmer. Super Frühstück.

2026-07-23 • via Nuitee
A
Angelika • solo_traveller • de
6
Pros:

Die Ausstattung des Hotels hat uns sehr gut gefallen und auch das hoteleigene Restaurant war sehr gut.

Cons:

Leider ist das WLAN schon mehrere Tage vor unserer Anreise ausgefallen und wurde auch nicht behoben. Was jedoch noch enttäuschender war, ist das Frühstück. Es gab keine Ei-Varianten (Rührei, Spiegelei, etc.). Das Frühstücksei musste man sich selber kochen. Ebenso fehlten Joghurt und Quark, obwohl es passende Cerealien gegeben hätte. Tja, ist nicht geliefert worden war dann die Aussage der Mitarbeiterin. Das war dann leider nicht, was man von einem schweizer Hotel in der Preislage erwarten würde.

2026-07-23 • via Nuitee
G
Geert • solo_traveller • be
6
Hotel vlakbij Luzern.
Pros:

Het ontbijt was niet heel uitgebreid, maar wel voldoende. Het hotel was vlak tegen de bushalte en op 15 minuten was je in het centrum van Luzern. Kamers waren proper. Vriendelijke gastvrouw.

Cons:

Luidruchtige airco. Veel lawaai op de gang. Geen WiFi wegens technisch probleem. Geen ijskast op de kamer.

2026-07-21 • via Nuitee
Y
Yelyzeveta • solo_traveller • pl
9
2026-07-21 • via Nuitee
M
Martine • couple • fr
7
Pros:

Good for one night
Free coffee / tea

Cons:

Tv and internet were not working
Not staff

2026-07-20 • via Nuitee