Boutique Hotel Waldegg

Hotels
•
BW Signature Collection by Best Western
8.4 (1637 reviews)
Kantonsstr. 8 , Luzern , ch

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast options
Cons:
Lack of staff during peak times
Complicated self check-in process

Categories

Cleanliness
8.61
Rooms were mentioned as clean and well-maintained.
Service
8.18
Some comments about the lack of staff during peak hours, affecting overall service.
Location
8.82
Positive remarks about easy access to the city and public transport.
Room Quality
8.57
Rooms described as comfortable and adequately spacious.
Amenities
8.1
Some amenities were missing clear instructions, like Wi-Fi access.
Value for Money
8.06
Guests mentioned the price but felt it did not fully match the service level.
Food and Beverage
8.51
Breakfast was generally well-received, though some variety concerns noted on longer stays.
Overall Experience
8.38
Overall positive experience with specified areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Charming Gasthaus zur Waldegg in Lucerne

Exquisite Dining Experience: Indulge in both traditional Swiss and international cuisine at our two restaurants, complemented by a cozy bar and a scenic beer garden with stunning views of Mount Pilatus.

Comfortable Accommodation: Relax in our well-appointed rooms featuring modern amenities such as an HD flat-screen TV, hardwood floors, and a work desk. The private bathrooms are equipped with a refreshing shower, toilet, and a hairdryer for your convenience.

Convenient Location: Explore the beauty of Lake Lucerne just 2 km away or venture to Mount Pilatus located 5 km from our property. With free WiFi, on-site parking, and easy access to transportation options, including Waldegg Bus Stop and Kriens-Mattenhof Train Station, your stay with us will be both enjoyable and hassle-free.

Book your stay at Gasthaus zur Waldegg for an unforgettable experience in Lucerne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 13 years old stay for CHF 35 per person per night when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1637 reviews
Cleanliness: 8.61
Service: 8.18
Location: 8.82
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.51
Overall Experience: 8.38
M
Maria Alice • couple • br
9
Voltaria sempre
Pros:

Tudo

Cons:

Localização

2026-06-27 • via Nuitee
H
Hannes • solo_traveller • de
8
2026-06-27 • via Nuitee
D
Denise • couple • gb
8
A pleasant stay with good food
Pros:

There was hot water to make hot drinks available free of charge. The food was good. The room was comfortable. We appreciated the onsite parking.

Cons:

We were disappointed to be so far from the lake after a long drive. We knew the area was out of toe. But it is quite built up.

2026-06-25 • via Nuitee
A
Avinash • couple • in
8
2026-06-23 • via Nuitee
E
Erich • couple • de
6
2026-06-23 • via Nuitee
K
Karin • couple • ch
7
Gemütliche Unterkunft, zentral gelegen, mit feinem Restaurant.
Pros:

Der lauschige Gartensitzplatz unter den schattigen, alten Bäumen hat es uns besonders angetan. Aber auch das Innere des Restaurants ist sehr ansprechend und gemütlich. Das leckere Nachtessen auf dem "Heissen Stein" hat uns sehr gut geschmeckt, und die Atmosphäre im Raum war wirklich angenehm (auch nicht zu laut) trotz gut besetztem Restaurant.

Cons:

Kaffee und Tee standen im Parterre zwar gratis zur Verfügung - das schätzten wir natürlich sehr. DANKE!
Mir hätte es gefallen, einen Wasserkocher im Zimmer (3. Stock) zu haben.

2026-06-23 • via Nuitee
D
douglasmartins00 • solo_traveller • br
9
Pros:

Restaurante muito bom e vista do quarto maravilhosa.

Cons:

Não tem geladeira/frigobar no quarto e não existe recepção, tudo self-service check-in e check-out.

2026-06-21 • via Nuitee
P
Patrizia • couple • es
8
2026-06-21 • via Nuitee
G
Gereon • couple • de
2
2026-06-21 • via Nuitee
C
Christiane • solo_traveller • de
8
Comfortable bef, efficient aircon, but gor a place in a nondescript location a bit pricey.
Pros:

the aircin as it was 38 degrees outside, cimfortable bed

Cons:

the singkecroom is s tight space for the money. I did nit see any staff, except for a lady who I think worked in the kitchen. Checkin/checkout/breakfast all automated.

2026-06-21 • via Nuitee
L
laurence • solo_traveller • fr
9
Pros:

Emplacement

Cons:

Local Petit déjeuner

2026-06-20 • via Nuitee
J
Jusuf • solo_traveller • de
9
2026-06-20 • via Nuitee
A
Angie • family_with_children • co
8
Pros:

Limpio tranquilo

Cons:

El desayuno debería variar

2026-06-19 • via Nuitee
J
Jordy • couple • be
7
Hotel met perfecte ligging voor doorreis naar Italië
Pros:

Vlotte check-in odanks aankomst om 3 uur ‘s nachts! Perfecte ligging voor doorreis naar Italië. Mooie kamer & airco in de kamer was ook meer dan welkom met zo’n hoge temperaturen.

Cons:

Het ontbijt was zeker goed alhoewel het vrij simpel was en niet echt uitgebreid. Ook geen aanwezigheid van een laadpaal terwijl er wel plaats voor lijkt te zijn. De douche werd ook niet snel warm.

2026-06-18 • via Nuitee
C
Carmela • couple • us
9
Pros:

Cute property, the rooms were clean and beds comfirtable. Breakfast was included and was very Good. The restraunt was cute and cozy.

Cons:

A little out if the way but very easy access to the bus so easy to get anywhere

2026-06-17 • via Nuitee
P
philippe • solo_traveller • ch
5
Pros:

Le parking et le restaurant avec terrasse

Cons:

La salle de bain avait une odeur d'égouts. Les clients qui mangeaient dans les corridors. Payer pour le chien, alors que la chambre n'est pas nettoyée quotidiennement.

2026-06-17 • via Nuitee
W
wilhelmus • couple • nl
8
Centraal gelegen voor uitstapjes naar Luzern, Zurich en de berg Pilatus
Pros:

Ligging ten opzichte van de snelweg en het openbaar vervoer naar Luzern. Steeds lekker gegeten.

Cons:

-

2026-06-16 • via Nuitee
S
Stephen • couple • my
10
2026-06-15 • via Nuitee
J
James • couple • br
9
Bom custo benefício desde que esteja de carro
Pros:

Quarto confortável

Cons:

Tivemos dificuldade no check-in devido ao horário de chegada mas resolvido por ligação telefônica

2026-06-15 • via Nuitee
T
Thomas • solo_traveller • ch
8
2026-06-15 • via Nuitee