Boutique Hotel Waldegg

Hotels
BW Signature Collection by Best Western
8.4 (1598 reviews)
Kantonsstr. 8 , Luzern , ch

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast options
Cons:
Lack of staff during peak times
Complicated self check-in process

Categories

Cleanliness
8.61
Rooms were mentioned as clean and well-maintained.
Service
8.18
Some comments about the lack of staff during peak hours, affecting overall service.
Location
8.82
Positive remarks about easy access to the city and public transport.
Room Quality
8.57
Rooms described as comfortable and adequately spacious.
Amenities
8.1
Some amenities were missing clear instructions, like Wi-Fi access.
Value for Money
8.06
Guests mentioned the price but felt it did not fully match the service level.
Food and Beverage
8.51
Breakfast was generally well-received, though some variety concerns noted on longer stays.
Overall Experience
8.38
Overall positive experience with specified areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Charming Gasthaus zur Waldegg in Lucerne

Exquisite Dining Experience: Indulge in both traditional Swiss and international cuisine at our two restaurants, complemented by a cozy bar and a scenic beer garden with stunning views of Mount Pilatus.

Comfortable Accommodation: Relax in our well-appointed rooms featuring modern amenities such as an HD flat-screen TV, hardwood floors, and a work desk. The private bathrooms are equipped with a refreshing shower, toilet, and a hairdryer for your convenience.

Convenient Location: Explore the beauty of Lake Lucerne just 2 km away or venture to Mount Pilatus located 5 km from our property. With free WiFi, on-site parking, and easy access to transportation options, including Waldegg Bus Stop and Kriens-Mattenhof Train Station, your stay with us will be both enjoyable and hassle-free.

Book your stay at Gasthaus zur Waldegg for an unforgettable experience in Lucerne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 13 years old stay for CHF 35 per person per night when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1598 reviews
Cleanliness: 8.61
Service: 8.18
Location: 8.82
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.51
Overall Experience: 8.38
C
Claudia couple ro
10
2026-06-06 via Nuitee
J
Joël family_with_children ch
8
2026-06-06 via Nuitee
A
Anne solo_traveller fi
8
2026-06-05 via Nuitee
P
Paulina couple pl
7
Pros:

The hotel is conveniently located just a short bus ride from the centre of Lucerne, making it easy to explore the city. There is plenty of free parking available, which is a big advantage if you're travelling by car. The breakfast was very good, with a nice selection of fresh products, and we particularly appreciated that it could be arranged very early in the morning for guests with early departures. The rooms are on the smaller side, but they are functional and provide enough space for a short stay.

Cons:

Unfortunately, our room faced the main road and was quite noisy, especially with the windows open. The biggest issue was the air conditioning, which did not seem to work properly during our stay. When we raised this with the staff, we were simply told that it was easy to operate and should be working, but the problem was never really addressed, leaving the room uncomfortably warm. While the location is convenient, unlike many Swiss hotels there is no complimentary public transport pass or discount for local buses, which would have been a nice addition for guests visiting Lucerne.

2026-06-05 via Nuitee
E
Esther couple nl
9
Prima overnachting dicht bij Luzern, maar ook als tussenstop goed qua prijs/kwaliteit/ligging
Pros:

Voor ons was dit een ideale tussenstop onderweg naar Italië. Dicht bij Luzern, makkelijke mobiele incheck, dus zonder receptie. Bij het hotel zit een prima restaurant waar je goed kunt eten. Mocht je Luzern in willen dat is dat relatief makkelijk te bereiken. Maar als je het alleen voor overnachting gebruikt dan zit je dicht bij de snelweg, waardoor je de volgende dag snel weer onderweg bent, en kun je prima in het hotel verblijven en eten.
Ontbijt is standaard inbegrepen en is goed!
Kamer zijn schoon en netjes ingericht met alle benodigdheden.

Cons:

Voor de huidige prijs/locatie/kwaliteit heb ik geen verbeterpunten kunnen bedenken.

2026-06-04 via Nuitee
A
Agatha solo_traveller br
10
Pros:

Eu amei o lugar!

2026-06-03 via Nuitee
S
Sharon couple us
8
It was a pleasant stay and I would stay there again.
Pros:

Breakfast was really good, the room had a/c and was clean.

Cons:

It is a self check in and check out process. The only staff that we saw was the breakfast lady, who was very nice, but had to take care of everything.

2026-06-03 via Nuitee
S
Strahlhofer solo_traveller ch
8
Pros:

Das Hotel hat eine schöne Gartenwirtschaft und das Restaurant ist auch wunderschön.
Das Service Personal sehr zuvor kommend und nett.

Cons:

Das Frühstück könnte etwas vielseitiger sein. Doch ganz OK

2026-06-02 via Nuitee
U
Ute solo_traveller ch
8
2026-06-02 via Nuitee
M
MaRaGiaNi solo_traveller it
7
Pros:

Ricca colazione, pulizia stanza

Cons:

No condizionatore nella suite (pinguino da cui fuoriusciva solo aria calda)

2026-06-01 via Nuitee
B
Bekir Melih couple tr
5
Pros:

Kahvaltı çeşitli ve güzeldi, ücretsiz park yeri vardı elektronik check-in olduğu için rahat giriş yaptık

Cons:

elektronik check-in olduğu için sorularımıza cevap verecek muhatap bulamadık. Oda hem gece hem gündüz erken saatte çok gürültü alıyor. Oda kapısının önüne oturma grubu konmuş, otel misafirleride gece kapının önünde car car bağırarak konuşmayı ihmal etmediler. Yatak çok yumuşak ve yastıklar çok ince ve rahatsızdı

2026-06-01 via Nuitee
T
Tal solo_traveller il
9
Pros:

החדר חמוד ונקי. מיטה נוחה. מקלחת מצויינת. ארוחת בוקר טובה ומגוונת. חניה נוחה ובחינם.

2026-05-30 via Nuitee
E
Emaan family_with_children ch
9
Pros:

Leider liegt das Hotel an eine viel befahrene Strasse. Ansonsten ist es völlig in Ordnung

2026-05-29 via Nuitee
D
Dutch Master GmbH solo_traveller de
8
Super verblijf en eten
Pros:

Alles was top

Cons:

Niks

2026-05-29 via Nuitee
J
Jenny solo_traveller fr
8
Pros:

La literie , la propreté .

Cons:

Un peu cher , l'emplacement.

2026-05-29 via Nuitee
C
Claudine solo_traveller lu
8
Sauberes, modernes Motel
Pros:

Helles großes Zimmer, viele Parkplätze, Frühstücksbuffet in Ordnung. Selbst Check in und Check out einfach zu erledigen. Zimmer gut lärmisoliert.

Cons:

Trotz Klimaanlage warm im Zimmer. Viel Strassenlärm sobald Balkontür offen. Viel befahrene Straße. Weit entfernt von den Sehenswürdigkeiten von Luzern (zB Kapellbrücke 45 Minuten zu Fuß).

2026-05-29 via Nuitee
K
Kubra couple tr
10
Bir daha kalır mıyım, KESİNLİKLE EVET.
Pros:

Kahvaltısı, bahçesi, otelin temizliği, lokasyonu zaten fazlasıyla yeterli, 24 saat ücretsiz çay/kahve ikramı olması çok avantajlıydı. Güleryüzlü hizmet, açık büfe kahvaltı…
450m mesafede luzern merkeze giden tren istasyonu mevcut, visitor kart verdikleri için ücretsiz kullanabiliyorsunuz.

Cons:

Odadaki klima normalden fazla ses yapıyordu, fanında bir arıza olduğu belliydi.

2026-05-26 via Nuitee
K
Kerstin solo_traveller at
7
2026-05-24 via Nuitee
I
idris solo_traveller tr
10
Pros:

Çok temiz çok düzenli kahvaltısı güzel

Cons:

Oda küçük ama bize yetti

2026-05-24 via Nuitee
B
Beverley couple gb
9
We would highly recommend this hotel.
Pros:

This hotel was lovely. We had a nice airy room and the view was wonderful. There was a good choice for breakfast too. There was also free coffee and tea available which was a nice bonus.

Cons:

I don’t really have any negatives to add other than we would have liked more pillows.

2026-05-23 via Nuitee