Boutique Hotel Waldegg

Hotels
•
BW Signature Collection by Best Western
8.4 (1529 reviews)
Kantonsstr. 8 , Luzern , ch

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Good breakfast options
Cons:
Lack of staff during peak times
Complicated self check-in process

Categories

Cleanliness
8.61
Rooms were mentioned as clean and well-maintained.
Service
8.18
Some comments about the lack of staff during peak hours, affecting overall service.
Location
8.82
Positive remarks about easy access to the city and public transport.
Room Quality
8.57
Rooms described as comfortable and adequately spacious.
Amenities
8.1
Some amenities were missing clear instructions, like Wi-Fi access.
Value for Money
8.06
Guests mentioned the price but felt it did not fully match the service level.
Food and Beverage
8.51
Breakfast was generally well-received, though some variety concerns noted on longer stays.
Overall Experience
8.38
Overall positive experience with specified areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:16

Property Description

Charming Gasthaus zur Waldegg in Lucerne

Exquisite Dining Experience: Indulge in both traditional Swiss and international cuisine at our two restaurants, complemented by a cozy bar and a scenic beer garden with stunning views of Mount Pilatus.

Comfortable Accommodation: Relax in our well-appointed rooms featuring modern amenities such as an HD flat-screen TV, hardwood floors, and a work desk. The private bathrooms are equipped with a refreshing shower, toilet, and a hairdryer for your convenience.

Convenient Location: Explore the beauty of Lake Lucerne just 2 km away or venture to Mount Pilatus located 5 km from our property. With free WiFi, on-site parking, and easy access to transportation options, including Waldegg Bus Stop and Kriens-Mattenhof Train Station, your stay with us will be both enjoyable and hassle-free.

Book your stay at Gasthaus zur Waldegg for an unforgettable experience in Lucerne!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 13 years old stay for CHF 35 per person per night when using an existing bed.
    People no matter the age stay for CHF 50 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 1529 reviews
Cleanliness: 8.61
Service: 8.18
Location: 8.82
Room Quality: 8.57
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.51
Overall Experience: 8.38
K
Karola • couple • de
6
Cons:

Der Frühstücksservice kann verbessert werden. Das Frühstücksbuffet wurde eine Stunde vor Schließung nicht mehr aufgefüllt bzw. an nicht stark belegten Tagen eine halbe Stunde vorher abgeräumt..

2026-02-14 • via Nuitee
W
Weber • couple • ch
8
Agréable, pas trop loin de Lucerne proximité des transports public
Pros:

Literie, propre et confortable
Petit déjeuner, parking.

Cons:

Programme TV catastrophique les chaînes régional brouiller.
Lors de l’arrivée l’enregistrement n’est pas agréable avec une machine impersonnel.

2026-02-13 • via Nuitee
C
crussy • couple • fr
7
2026-02-12 • via Nuitee
A
Alis • extended_group • de
10
2026-02-11 • via Nuitee
M
Merhawi • family_with_children • ch
8
2026-02-09 • via Nuitee
E
Ellis • couple • nl
9
Top verblijf
Pros:

Mooie schone kamers

Cons:

Nvt

2026-02-08 • via Nuitee
T
Turchi • couple • it
4
Pros:

Colazione discreta buon assortimento puntuale

Cons:

Sicuramente l'accoglienza veramente insoddisfacente

2026-01-31 • via Nuitee
L
Laura • solo_traveller • de
10
2026-01-29 • via Nuitee
P
Phillipah • extended_group • ch
8
2026-01-28 • via Nuitee
Z
Zemp • couple • ch
7
Darum würde ich nächstes Mal eine Alternative wählen.
Pros:

Gut, aber bei Problemen ist kein Ansprechpartner verfügbar.

Cons:

Unzufrieden war ich, dass uns ein Zimmer weit weg vom Aufzug zugeteilt wurde, das nur über Treppen zugänglich war.

2026-01-26 • via Nuitee
C
christian • couple • ch
7
2026-01-24 • via Nuitee
T
Tobias • solo_traveller • ch
9
2026-01-23 • via Nuitee
P
Paula • couple • es
9
2026-01-22 • via Nuitee
B
Bio-Weingut • family_with_children • at
10
2026-01-21 • via Nuitee
A
Armend • family_with_children • ch
8
2026-01-20 • via Nuitee
A
Andreas • solo_traveller • ch
8
2026-01-20 • via Nuitee
C
Corina • couple • ch
10
Es war ein sehr angenehmer Aufenthalt
Pros:

Sehr nettes,zuvorkommendes und aufmerksames Personal.Essen ausgezeichnet,Frühstück ebenfalls abwechslungsreich und mit Liebe zubereitet.

Cons:

Es gibt nichts zu bemängeln.

2026-01-19 • via Nuitee
F
Fabrice • couple • fr
7
Hôtel pratique pour court séjour à Luzene
Pros:

Hôtellerie bien situé à quinze minutes en bus (ligne 20) du centre de Luzerne
Parking gratuit et très bonne literie

Cons:

Petit déjeuner simple, absence de plats chauds et peu de pâtisserie (industrielle)

2026-01-19 • via Nuitee
S
Shuk Yin • extended_group • be
3
Geld niet waard
Pros:

Eten was wel lekker

Cons:

Te duur voor te kleine kamers 314€ voor 1 nacht
Zelfs geen waterkoker of koffie zet
Geen badjas geen slippers

2026-01-19 • via Nuitee
S
Salzmann • solo_traveller • ch
8
2026-01-19 • via Nuitee