Grand Mercure Nasu Highlands Resort & Spa

Hotels
•
Grand Mercure
8.1 (754 reviews)
Takakuhei 4449-2 , Nasu , jp

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Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Family-friendly
Good amenities for children
Great hospitality
Cons:
Dirty toilets
Old room interiors
Mixed reviews on food quality

Categories

Cleanliness
7.71
Some reviews mentioned dirty toilets and cold food.
Service
8.18
Service was good but some issues with response times noted.
Location
8.32
Convenient location for families.
Room Quality
7.17
Older rooms, concerns raised about unit bathrooms.
Amenities
8.8
Great facilities for children and good amenities overall.
Value for Money
8.06
Mixed feelings on value due to room quality vs. price.
Food and Beverage
8.21
Variety on breakfast is good; some food served was cold.
Overall Experience
8.38
Overall positive experience particularly for families.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:37

Property Description

Luxurious Accommodation
Experience 5-star comfort and convenience in our beautifully appointed rooms, each equipped with modern amenities for a relaxing stay.

Leisure Facilities
Unwind by the seasonal outdoor swimming pool or indulge in a soothing soak at our hot spring bath for the ultimate relaxation experience.

Family-Friendly Features
Our hotel offers a children's playground for younger guests to enjoy, ensuring a memorable and fun-filled stay for families.

Ready to experience luxury and relaxation at Grand Mercure Nasu Highlands Resort & Spa? Book your stay now!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FKS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.1
Based on 754 reviews
Cleanliness: 7.71
Service: 8.18
Location: 8.32
Room Quality: 7.17
Amenities: 8.8
Value for Money: 8.06
Food and Beverage: 8.21
Overall Experience: 8.38
H
Hinata • couple • jp
8
子連れには嬉しいサービスが多くて助かりました
Pros:

子供の遊び場があったこと

Cons:

お酒を部屋に持って行けなかったため子供が寝てからお酒飲むことが出来なかった

2026-05-13 • via Nuitee
吉田 • solo_traveller • jp
5
Pros:

景色は最高でした。

Cons:

料理が美味しいと記憶に残るものが無かった。

2026-05-12 • via Nuitee
S
SHIBUYA • family_with_children • jp
8
満足！
Pros:

子供が楽しめる施設で良かったです。
お風呂もお食事も良かったです。

Cons:

カーテンが遮光のものだったらもっと良かったです。

2026-05-11 • via Nuitee
N
NAMI • solo_traveller • jp
8
2026-05-10 • via Nuitee
M
masami • family_with_children • jp
10
楽しめた
Pros:

子供連れでも楽しめる

Cons:

子供連れでは食事の時間が短い

2026-05-04 • via Nuitee
T
tomoko • family_with_children • jp
8
2026-05-02 • via Nuitee
M
mai • family_with_children • jp
9
2026-05-02 • via Nuitee
Y
Yuuta • family_with_children • jp
10
最高
Pros:

ご飯も美味しかったし
子供を遊ばせるのに最高でした

2026-05-01 • via Nuitee
D
daisuke • couple • jp
6
2026-04-30 • via Nuitee
• family_with_children • jp
8
2026-04-28 • via Nuitee
D
daiyu • family_with_children • jp
7
2026-04-28 • via Nuitee
H
HONDA • solo_traveller • jp
7
Pros:

値段がとてもリーズナブル。
ホテルはとてもキレイでした。
スタッフの対応もよかったです。

Cons:

ロケーションが駐車場じゃなかったらもっと景色がよかったのかなと思います。
お風呂が少しぬるい感じがしました。

2026-04-27 • via Nuitee
T
Theera • family_with_children • th
10
2026-04-27 • via Nuitee
Y
Yukihiko • couple • jp
1
最悪
Pros:

目的地に近い

Cons:

不衛生

2026-04-26 • via Nuitee
T
Takeshi • family_with_children • jp
9
2026-04-24 • via Nuitee
U
Ukon • solo_traveller • jp
6
Cons:

朝食は良かったが、夕食は今ひとつ

2026-04-22 • via Nuitee
市川 • solo_traveller • jp
9
2026-04-20 • via Nuitee
T
Takahashi • solo_traveller • jp
9
2026-04-20 • via Nuitee
N
Nobue • family_with_children • jp
10
お値段的には満足した！また泊まりたい！
Pros:

子連れに優しい
ほとんどのスタッフの方の接客が良かった

Cons:

お部屋の設備の古さと、水回りの不衛生感があった

2026-04-19 • via Nuitee
T
Tomomi • family_with_children • jp
8
子連れに優しいホテル
Pros:

食事の時にベビーベッドレンタルがあった。
ラウンジの飲み物やスナックの種類が豊富だった。

Cons:

ベビー向けホテルのため、宿泊客が多く、哺乳瓶消毒など一部商品のレンタルが在庫切れだった。
大浴場が混み合っていた。

2026-04-18 • via Nuitee