Mercure Wakayama Kushimoto Resort & Spa

Hotels
Mercure
8.3 (1062 reviews)
1184-10 Sangodai Kushimoto cho Higashimuro gum , Kushimoto , jp

Free
Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent amenities
Cons:
Cleanliness issues in bathrooms
Some price concerns for food

Categories

Cleanliness
7.56
Several mentions of room amenities being outdated and a strong odor reported in the bathroom.
Service
8.83
Overall friendly and helpful staff were reported throughout the reviews.
Location
8.57
The location is appreciated for its scenic views and access, despite some comments about distance.
Room Quality
8.02
Rooms are spacious with decent amenities, but some are mentioned as needing updates.
Amenities
9.05
Strong positive sentiment for the onsen and included snacks/beverages.
Value for Money
8.01
Reasonably priced for the services and amenities offered, though some food prices were noted as high.
Food and Beverage
8.06
Mixed reviews on food quality, generally good but some comparisons made to other establishments.
Overall Experience
8.33
Guests express a clear desire to return, indicating a positive overall perception.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:59

Property Description

Family-Friendly Accommodation: With spacious family rooms and a range of amenities, Mercure Wakayama Kushimoto Resort & Spa is the perfect destination for a relaxing family getaway.

Hot Spring Bath: Unwind and rejuvenate in the hotel's hot spring bath, offering guests a serene and tranquil experience during their stay.

Picturesque Surroundings: Situated near Hashigui Beach and Shionomisaki Shrine, guests can immerse themselves in the beauty of Kushimoto's stunning natural landscapes.

To book your stay at Mercure Wakayama Kushimoto Resort & Spa and experience these exceptional amenities, contact us now!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.3
Based on 1062 reviews
Cleanliness: 7.56
Service: 8.83
Location: 8.57
Room Quality: 8.02
Amenities: 9.05
Value for Money: 8.01
Food and Beverage: 8.06
Overall Experience: 8.33
H
handa solo_traveller jp
7
2026-05-15 via Nuitee
K
keiko solo_traveller jp
4
Pros:

景色が良かった

Cons:

部屋や廊下が臭かった

2026-05-15 via Nuitee
K
KOMATSU couple jp
8
2026-05-13 via Nuitee
M
Martin family_with_children at
7
Hotel had seen better days but don't miss the Onsen !
Pros:

The hotel itself is a very large complex with good size rooms for a decent price. Staff is exceptionally friendly, as usual in Japan. We had the choice of western style rooms (facing the land) or Japanese style rooms (facing the sea). Beds were western-style in both, just the other furniture was different. What was exceptional was the outside part of the Onsen, where one could sit below the stars and look out on the sea while enjoying the hot water. Just for this I would return.

Cons:

The hotel clearly has seen better days. Some of the carpets in the hallways would need replacing. Time clearly has left marks. What we really didn't like was the buffet - the only option (no a-la-carte). It was too late to go outside and fine some nice place to eat, so we stayed in. The food was ok, but - as often with buffet - not on the same level as fresh in a restaurant. And for 8000 yen per person probably the worst price to taste ration we had in all of Japan. Yes, the drinks were included, and the selection of hard liquor was not bad. So one could have gotten the money worth by hitting the bar area hard. Unfortunately, we were not in the mood to get wasted. While returning only for the Onsen, I would not choose the buffet again.

2026-05-12 via Nuitee
S
Shinichi solo_traveller jp
8
2026-05-12 via Nuitee
S
Satoshi family_with_children jp
8
2026-05-10 via Nuitee
P
phil couple gb
9
Stunning place to stay with a great spa.
Pros:

An amazing location with stunning views over the sea and penisula. Good size room with good facilities. Clean and comfortable.
Social evenings with free nibbles and drinks were very weilcome, plus the SPA was excellant both inside and out.
Great location, just a short distance from the town and the most southerly tip of the main island.
Easy free parking.
Not far from stunning views on the rock structures and beaches.

Cons:

The area was a little challenging to find more western style food, but the local supermarket provided a great selection of ready meals which compensated.

2026-05-10 via Nuitee
H
hiroyuki couple jp
8
2026-05-09 via Nuitee
C
Catherine solo_traveller fr
9
Pause très calme au bord du Pacifique
Pros:

L’emplacement

2026-05-09 via Nuitee
Y
Yana solo_traveller ch
8
Pros:

Das Onsen hat auch ein Aussenbecken.
Aussen zusätzlicher Pool vorhanden.

Cons:

Frühstück und Abendessen gegen Aufpreis 3'200 bzw. 8'000. Finde ich persönlich etwas zuhoch.

2026-05-08 via Nuitee
K
KATAFUCHI solo_traveller jp
7
2026-05-08 via Nuitee
C
CHIN HSIEN couple tw
10
出入在串本車站都有接駁巴士,地處風景優美之地,戶外泡湯池超讚,有飲料吧,唯黃金週我們訂到比較昂貴的價格
Pros:

紓解壓力,放鬆

Cons:

2026-05-05 via Nuitee
M
MICHIO couple jp
8
2026-05-04 via Nuitee
M
Masako extended_group jp
2
虚しい
Pros:

特にない

Cons:

スタッフの使えなさ。アーリーチェックインについて聞いたところ、???もう一回お願いします。が続いて話にならなかったので会話終了。オーナーが変わったことでまだ移行できていない施設の雑に隠した部分が至る所に見えて悲しすぎました。温泉は良かったですが使用後のタオルを返す場所もなくそのまま部屋に持ち帰らなければならない。ホテルも全体的に暗すぎて、シックというよりは陰気臭いと表現した方が的確なイメージ。以前の姿を知っているが故に、本当に残念でなりません。改善を求めます。

2026-05-04 via Nuitee
T
tomoko solo_traveller jp
9
ステキなホテルでした
Pros:

好天に恵まれ、ホテルからの景色も最高に良かった。室内も広くて清潔、ベットマットの硬さもよく熟睡できた。
ウェルカムドリンクも十分用意されていた。

Cons:

チェックイン時に朝食ビュッフェを頼もうとしたが、混むので時間待ちがあると言われ、更に断られるかもと説明されたので、楽しみにしていた朝食を取らずに帰ったのが残念だった。

2026-05-04 via Nuitee
G
GOMEZ solo_traveller jp
9
2026-05-04 via Nuitee
山田 solo_traveller jp
9
2026-05-04 via Nuitee
L
Lucy extended_group au
9
Pros:

The onsen is amazing!

Cons:

We were unable to change the temperature of our room (which was very warm) so we didn't sleep very well or comfortably.

2026-05-04 via Nuitee
S
Susan couple nl
10
Prachtig uitzicht, onsen en zwembad
Pros:

Wij waren er in het weekend. Samen met vele Japanse gezinnen die hier massaal ontspannen in de grote onsen en zwembad van het hotel inclusief relaxruimte met na afloop ijsjes en drank. Geweldig om mee te maken. Doordeweeks zijn de prijzen aanzienlijk lager en is het een stuk stiller. De Hashiguiiwa rocks zijn zichtbaar vanaf het hotel en makkelijk te bezoeken.

Cons:

Wees op tijd met het zoeken van een plek voor avondeten. Wij waren op zaterdagavond 19 uur in het dorp maar nergens konden we meer terecht. Overal Sold out of Almost closed. Gevolg is dat we bij een supermarkt wat hebben gehaald en opgewarmd om dit op onze kamer op te eten.

2026-05-02 via Nuitee
A
aiko couple jp
10
コスパ良し
Pros:

フランス会社系列と言う事もかり清潔、無駄が無い施設でした
ロビーにて17時まではビール、ソフトドリンク飲み放題なんと17時〜22時はビールがウイスキー 焼酎 カクテルに変わり飲み放題です
高台にあるので橋杭岩、串本大橋が望めます
大浴場は一階です

Cons:

低層階ワーキング併用部屋らしく大きな椅子とテーブルが置いてあります ちょっと邪魔です
ベット周りの試用は古いです

2026-05-02 via Nuitee