Mercure Miyagi Zao Resort & Spa

Hotels
•
Mercure
7.8 (557 reviews)
Togatta-onsen Oni-ishihara 1-1 , Zao , jp

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Sauna and Onsen are excellent
Buffet and drink offerings are enjoyable
Cons:
Cleanliness issues noted
Rooms and food quality could improve

Categories

Cleanliness
6.7
Guests noted unpleasant odors and old, worn carpets contributing to poor cleanliness.
Service
8.2
General service was regarded as standard, though some staff interactions were noted negatively.
Location
8.7
Location was positively reviewed, offering good access and a pleasant environment.
Room Quality
6.7
Rooms were described as old with worn wallpaper, affecting overall comfort.
Amenities
8.2
The sauna and onsen received high praise; however, limited towel provisions were a concern.
Value for Money
7.7
The pricing was considered high for the quality of food and room conditions.
Food and Beverage
8.2
Food options, particularly the buffet and drinks, were well-received, although some items were criticized.
Overall Experience
8
Overall experience was mixed but balanced with positive aspects, leading to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:55

Property Description

Luxurious Accommodation & Spa
Experience a stay in elegant rooms with modern amenities and unwind at the spa for a rejuvenating experience.

Relaxing Hot Spring & Sauna
Indulge in the therapeutic benefits of the hot spring bath and sauna, perfect for relaxation after a day of exploring.

Family-Friendly Features
With a children's playground on-site, this hotel is ideal for families looking for a fun and memorable getaway.

Book now for a memorable stay at Mercure Miyagi Zao Resort & Spa!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SDJ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 557 reviews
Cleanliness: 6.7
Service: 8.2
Location: 8.7
Room Quality: 6.7
Amenities: 8.2
Value for Money: 7.7
Food and Beverage: 8.2
Overall Experience: 8
S
Shigeru • solo_traveller • jp
8
2026-07-19 • via Nuitee
N
NARUMI • family_with_children • jp
10
2026-07-18 • via Nuitee
阿部 • solo_traveller • jp
7
Pros:

オールインクルーシブは最高

Cons:

夜の食事の内容
海鮮が少なく目玉品が今一です。

2026-07-13 • via Nuitee
H
hosoda • couple • jp
8
Pros:

無料バーラウンジ、サウナ

Cons:

セキュリティが甘く、誰でも宿泊可能な状態

2026-07-11 • via Nuitee
Y
Yokouchi • couple • jp
5
Pros:

部屋が広め

Cons:

空気清浄機がない

2026-07-06 • via Nuitee
M
Moka • couple • jp
10
Pros:

ラウンジが無料で、お酒、軽食、音楽が聞けて最高でした。

Cons:

横の部屋の声が聞こえる

2026-07-04 • via Nuitee
O
OTSUKA • couple • jp
10
2026-06-27 • via Nuitee
H
HUA LING • extended_group • tw
10
2026-06-19 • via Nuitee
秋男 • couple • jp
3
2026-06-07 • via Nuitee
M
Moore • solo_traveller • us
10
2026-06-06 • via Nuitee
C
Cassidy • extended_group • us
10
Pros:

The outdoor onsen smelled like cedar!! Very peaceful setting.

2026-06-01 • via Nuitee
M
MAYUMI • solo_traveller • jp
8
遠刈田方面に行く時はリピートしたい
Pros:

平日の宿泊で手軽な料金だった。
2部制で、フリードリンクとちょっとしたおつまみを自由に利用できる時間帯があり堪能できた。
2名利用には広すぎる景観の良い部屋。
お風呂は薄明りで、床のぬるつきなどもなくゆったり浸かれた。
朝食バイキングの種類が豊富。スィーツ系もたくさんありどれも美味しそうだったけど、その前に満腹になりほぼ食べれなかった。
フロントの手続きもスムーズで、アメニティも揃っており、良かった。

Cons:

朝食バイキングにあったソフトクリームが、2部制のフリードリンク＆おつまみの時間帯にあると良かった。

2026-05-26 • via Nuitee
H
HUA LING • extended_group • tw
10
2026-05-26 • via Nuitee
将章 • family_with_children • jp
8
2026-05-21 • via Nuitee
M
Michael • solo_traveller • fr
8
2026-05-18 • via Nuitee
K
KAYOKO • family_with_children • jp
7
2026-05-09 • via Nuitee
鷲巣 • solo_traveller • jp
9
2026-05-08 • via Nuitee
H
HIROKI • family_with_children • jp
6
2026-05-07 • via Nuitee
S
sayuri • extended_group • jp
5
Pros:

夕方からの無料で飲み物やおつまみが食べれて良かったです。

Cons:

部屋の窓の隙間からの風が吹いてうるさかった。窓下辺りから風がビュービューと音がしたりして気になって何度も目が覚めてしまいました。塞ぐ物が無かったので仕方なかったです。

2026-05-06 • via Nuitee
斉 • solo_traveller • jp
9
2026-05-06 • via Nuitee