eXo Boutique Hotel Mannheim

Freundliches Personal. Modernes zimmer

BED BUGS AND VERY Basic BREAKFAST and not reception from 9 pm till 12.15 p.m ( not sure about the start time as i waited till 12.15pm.
Avoid if you can.

Only a lot of noise from the tram! Furthermore very neat and clean!

Très bon rapport qualité prix. Accueil chaleureux.

The entryway smelled of manure. The room was hot. We had to keep large doors shut during sleep because neighbors were smoking on their connected balcony and were up partying all night. The 2nd and 3rd bed were awful with peeling vinyl that sheet wouldn’t stay on.

Suite normale 2 Zimmer, ohne Kühlschrank oder Telephone.
Deko bescheiden, Frühstück nur Schweinfleisch, kein Croissants.
Strasse laut Hauptstrasse mit Straßenbahn Fahrten.

Old facilities, shower water was very cold. Not recommended.

Ruhiges Hotel, bequem und praktisch

Nice room, clean, and the hotel has a convenient location. The entrance could've been more welcoming. A heavy smell of old cigarettes greets you as you come in. Had to wait a bit at reception before checking in, but not too bad.

Great hotel in central Mannheim. Nice sized rooms, spotlessly clean and modern. Very good price. Excellent location.

We booked for 4 nights but left after 3, we would of left sooner but we were visiting friends who live in the area. We booked king sized bed but got 2 single beds. Blackout blinds that only covered 2 out the 3 windows. The security door was left open, including after curfew hours. No person to stop non guests from walking in. Overall a terrible place to stay.

I booked three rooms for myself and two colleagues. This was my first time when I booked a double room, but since I was alone, only half the room was prepared. The double bed was made up for one person, there was only one towel, etc. Additionally, the bed linen and pillowcase were not clean; they smelled of cologne and sweat. The room also had a cigarette smoke odor. I raised these concerns with reception, and they advised me to send an email, which I did. Unfortunately, the email went unanswered, and nothing changed the next day.

This was a disappointing experience, and I can’t recommend it to anyone

I recently had an extremely disappointing experience with Hotel Luise Mannheim. I booked a stay expecting a comfortable visit, but upon arrival, I quickly discovered that the heating system wasn’t working. This was a serious issue given the weather, so I raised my concern with the hotel staff, who eventually suggested that I leave, assuring me I would receive a full refund.

Unfortunately, despite their promise, I still haven’t received my refund. I’ve contacted the hotel multiple times and even visited in person, but each time I’m met with a new excuse. This lack of accountability and customer service is truly frustrating, especially after being asked to leave due to their facilities not being in working order.

I hope sharing my experience helps others make informed choices when booking.

Aufmerksames Personal. Schnelle Reaktion auf kleine Reklamationen

Location near to City center; Next to Tramway, what makes it a bit noisy.

Schade. Wir wollten zum Konzert von The Sweet. Das wurde verschoben. Das Hotel war nicht kulant und hat die Übernachtung nicht storniert. So werden wir beim Nachholtermin auch nicht in diesem Hotel übernachten

I am happy

No hot water in the morning both nights - room was fine and clean but if you try and have a shower after 9am the water is cold. I think the hotel needs to look at their boiler.

alles war top, vom einchecken bis zu auschecken

Top Hotel in MA