Magnolia Inn

It was convenient to interstate, restaurants and shopping areas. It was less than 10 minutes from our event

iT WAS TERRIBLE SHE DID NOT KNOW HOW TO CHECK ME IN. i HAD REESERVATIONS AND SHE COULD NOT PRINT ME A REECEIPT SO MY RESERVATION WAS NOT USED WHERE I EARN MY POINTS. iT TOOK HER FOREVER TO TRY ND CHECK ME IN. I GIVE HER EFFORT BECAUSE SHE TRIED BUT SHE HAD NO KNOWLEDGE ALSO SAID SHE WAS THE HOUSEKEEPER.

Location

- smelled of years of smoking
- roaches everywhere (including on bed)
- old weed in the microwave
- overall in deterioration (flooring, walls, paint, etc)
- overnight staff rude and behaved “put out” when went to front office
- was told “no refunds,” even after explaining roaches in bed
- Not offered different room (not that we would have accepted it)
- drove 30min and booked diff hotel

Location

Nothing. Made reservations prior to arrival and person at desk did not know how to check me in and could not be checked in by reservation so she actually just took money and gave me a key. Was on business and could not receipt me. Could not answer basic questions in reference to rooms. Bad experience all around !

I liked absolutely nothing about the stay.

That it was close to a burger place so I didn't have to go far for something to eat

If I could give 0 stars I would. Stopped here with my wife and kids about 2am. Went in, got a room. When we went to the room, the only working light was the bathroom light. There was was some thick, dried substance covering the tv screen. My shoe soles got cover in some kind of sticky goo from walking through the room. I immediately went back to the office and asked for a refund. The back of the receipt says you have 30 minutes to request a refund if the room is not satisfactory. The clerk said ok, the manager will issue it in the morning. It has been 5 days of repeated calls and they are refusing to issue my refund!

it was a 2 star in your site. I’m not picky and was only planning to get 5-6 hours of sleep. I have never been to seedier establishment. I’m fairly certain I could have booked it by the hour at the front desk if you know what I mean. With a reputation like Booking.com, you should remove this place from your que.

DO NOT STAY HERE!!! We actually paid for a room, but when we opened the door, it was disgusting. We immediately shut the door and went and asked for our money back. They issued a refund, but it has yet to post to my account. STAY AWAY!!!

She said she would credit my card. Has not happened yet. I am going to consumer advocate department as they have no listing for their phone number. She ran the card through the printer but we never received a refund. Paid for room, when we got to the room it has a very very strong smell. Went right back to the office and left for another hotel.

This is my letter & photos to this hotel. When I called on 4/10/2018 because I did not get my refund the manager something Patel hung up on me then refused to answer the phone when I called back 3 times.
Owner/Management,
How much would you pay to stay in a hotel with dirty washcloths, a patched up toilet that rocks backward when you sit on it, dangling wires from a missing fire alarm, blood or puke on the boxspring, yellow fitted sheets, open/no cover on the light fixture in the bathroom,and mold on the A/C unit blowing at you all night?
I unfortunately was desperate to get out of the rain storm and stayed in your hotel that had all of these things as documented in the following pictures. I am demanding a full refund of the $60. I paid on 4/3/2018.
I did not stop at your office to deal with this issue as I was livid and it would not have been a pleasant confrontation. And when I checked in I was initially told you had a double room then a younger girl came out and told me she didn't have any doubles. When I told her I'd go somewhere else then, she instantly said she had a double available. I am dealing with you directly and if this is resolved immediately I will not post anything on social media that I am sure would effect your business.
SEE PHOTOS BELOW

Things not included in your room: smoke detector, complete bedding ,clean towels, clothes hangers, coffee or any type of beverage service including ice maker, hvac that functions, Kleenex...On the other hand the room was large and the location is good. They were a pet friendly hotel which is why we stopped there. And there was a good amount of space to walk your dog. There was a functioning refrigerator and microwave. The hotel staff seemed nice but clueless as to requests for necessities like Kleenex, towels, blankets as mentioned before (looked at me like I was speaking Greek). One of them mentioned that they are going to remodel so that is why I say forget this place 2018 and let them have a year to get their act together. Always ask to see your room beforehand is the lesson I learned.

Suffice it to say the room was in no condition to be let. The trim on the head boards was ripped off, exposing sharp screw points, no smoke alarm, wash basin had dried toothpaste; fuzzy mold in fridge tray....

i had recently stayed there with my family and i like the hotel. staff is good and its cooperative and friendly.i like the pool . its a good hotel at affordable rates. i had also been to other hotels as hollysprgs... this hotel is good as compared to others.if happen to move there i will definitely stay there again

We stayed at the Magnolia Inn for one night. The room was comfortable enough but half the lights were not working and the internet connection was hit and miss. No amenities in the room except towels and small soap bar. The towels all had black marks all over them. The continental breakfast was non-existent because they didn't have any milk for the cereal. Nothing else was available.
I would not recommend this hotel for fussy travelers but if you just need a place to lay your head, you can't beat the low price.

I came into town for a family reunion and stayed at the Magnolia Inn. The staff was very helpful and polite. The room was clean and very comfortable. Microwave, mini fridge, and flat screen tv. They also have a pool. I will be staying here again next year!

I recently stayed at this disgusting place, and I was afraid to touch anything in the room! This is the dirtiest, nastiest, most despicable motel room I have ever seen. I cannot believe the health department hasn't been called in to inspect. They definitely could not pass an inspection!