City Express Plus by Marriott Guadalajara Palomar

Hotels
City Express
8.8 (215 reviews)
Av. López Mateos 1450 , Guadalajara , mx

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly staff
Good location
Comfortable beds
Cons:
Inconvenient room amenities
Traffic to the hotel
Breakfast quality variations

Categories

Cleanliness
9.03
Many reviews mention the hotel as clean and well-maintained.
Service
9.5
Positive mentions of staff being kind, friendly, and attentive, with slight criticism of the service speed.
Location
9.04
Location is generally viewed as excellent, though there are some concerns about traffic.
Room Quality
8.49
Mixed sentiments; some complaints about comfort and amenities, such as hard beds.
Amenities
8.02
Concerns about missing items like fridges and coffee machines; otherwise, basic features provided.
Value for Money
8.48
Standard for the tier of hotel; reasonable pricing though some amenities lacking.
Food and Beverage
8.53
Breakfast quality varies; generally acceptable but complaints about weekday offerings.
Overall Experience
9.3
Overall experience rated highly, with many positive comments despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:29

Property Description

Modern Accommodations
City Express Plus Guadalajara Palomar provides comfortable rooms with flat-screen TVs, ensuring a relaxing stay for guests.

Convenient Amenities
Enjoy complimentary WiFi, a fitness centre, and free shuttle service during your stay at our property in Guadalajara.

Ideal Location
Located near Guadalajara Cathedral and Plaza del Sol, with Don Miguel Hidalgo Airport just a short distance away, City Express Plus Guadalajara Palomar offers convenience and accessibility for travelers.

Book your stay now at City Express Plus Guadalajara Palomar for a seamless and enjoyable experience!

Important information:

Please note that 2 children under 12 years old are welcome to stay in existing beds as long as the maximum occupancy per room is not exceeded.

When booking more than 9 rooms, different policies and additional supplements may apply. Please contact hotel to check Group Policies.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: GDL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 215 reviews
Cleanliness: 9.03
Service: 9.5
Location: 9.04
Room Quality: 8.49
Amenities: 8.02
Value for Money: 8.48
Food and Beverage: 8.53
Overall Experience: 9.3
M
Mike couple us
8
It was a comfortable bed inside a box. Smallest room ever.
Pros:

Good location. Free parking and many places to eat.

Cons:

No closet no dresser

2026-02-14 via Nuitee
M
Miguel Angel family_with_children mx
8
2026-02-14 via Nuitee
J
Jesus Armando solo_traveller mx
10
2026-02-13 via Nuitee
C
Cuellar Gómez family_with_children mx
1
2026-02-10 via Nuitee
A
Angelica family_with_children mx
9
Pros:

.

Cons:

.

2026-01-29 via Nuitee
J
Jose Alejandro solo_traveller co
7
2026-01-20 via Nuitee
H
Hector Mauricio solo_traveller mx
9
2026-01-20 via Nuitee
J
José Francisco solo_traveller mx
9
2026-01-19 via Nuitee
J
Jose solo_traveller mx
10
Pros:

Ok

2026-01-19 via Nuitee
R
Ramón Adrian family_with_children mx
8
Normal
Pros:

la cercanía a lugares esenciales como waltmart y una plaza

Cons:

que la tv no tiene servicios de streaming como netflix, hbo max, prime, etc, el internet algo lento y confuso hacer login, pantalla chica de tv.

2026-01-19 via Nuitee
M
Muñoz family_with_children mx
9
2026-01-19 via Nuitee
B
bernie solo_traveller us
9
2026-01-16 via Nuitee
L
Liz Ayala family_with_children mx
10
2026-01-04 via Nuitee
A
ALFONSO couple mx
9
Pros:

Todo gracias.

2026-01-03 via Nuitee
K
Khris couple mx
10
Excelente
Pros:

Excelente hotel, las camas super cómodas, muy limpio, nos gusto mucho y principalmente agradecemos a Luis Ernesto su compromiso y resolución de un problema que tuve con mi reserva.

2026-01-03 via Nuitee
J
jovana family_with_children mx
10
Pros:

Todo bien

2026-01-01 via Nuitee
H
Horacio couple mx
10
Confortable
Pros:

El desayuno está muy completo y la ubicación es excelente.

Cons:

No tengo observación alguna en particular.

2025-12-30 via Nuitee
L
Luis carlos family_with_children mx
10
Pros:

La ubicación y el trato del personal

2025-12-24 via Nuitee
F
Frederick couple us
9
Very good
Pros:

Very clean. Good breakfast. Kind and friendly staff.

Cons:

There was no place to put the clothes except on the top of the desk. The bed was hard but this is personal preference.

2025-12-23 via Nuitee
L
Luis family_with_children mx
7
Pros:

Precio

Cons:

Servicio regular

2025-12-20 via Nuitee