Best Western Plus Hotel Stofella

Hotels
•
Best Western Plus
8.2 (2677 reviews)
2 Avenida 12-28 Zona 10 , Guatemala , gt
+502 2410 8600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Breakfast quality
Cons:
Noisy renovations
Cleanliness issues in the bathroom
Limited gym facilities

Categories

Cleanliness
7.16
Bathroom with mold and ongoing renovations causing dust.
Service
8.63
Some staff showed good service, but inconsistent quality.
Location
9.17
Excellent location, near restaurants and tourist areas.
Room Quality
7.62
Some rooms are updated and comfortable, but others report issues.
Amenities
7.65
Facilities not meeting expectations, specifically gym equipment.
Value for Money
8.61
Good value for location and included breakfast.
Food and Beverage
8.16
Generally good breakfast but limited variety.
Overall Experience
8.63
Mixed feelings due to some issues but generally a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Luxurious Accommodations
Experience comfort and style at Best Western Plus Hotel Stofella in Guatemala. Each room is equipped with modern amenities including a TV and air conditioning, ensuring a relaxing stay.

Convenient Services
Our hotel features a 24-hour front desk ready to assist you at any time during your stay. Enjoy the convenience of free WiFi access and complimentary parking, making your visit stress-free.

Delicious Dining Options
Indulge in culinary delights at our on-site restaurant, offering a variety of dishes to satisfy your cravings. Don't miss the chance to savor delicious meals without leaving the comfort of the hotel.

Book your stay at Best Western Plus Hotel Stofella now for an unforgettable experience in Guatemala.

Important information:

Keep in mind in order to assure room they need to book with a credit card and not debit, for more information please contact property directly.

The charge will be made in quetzales with the hotel's exchange rate, which may vary according to what is presented in Booking.comGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Location

Guest Reviews

8.2
Based on 2677 reviews
Cleanliness: 7.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.63
L
Lilian • couple • us
8
Pros:

Perfect location.

Cons:

I didn’t appreciate the odor of the pillows.

2026-08-28 • via Nuitee
J
Juan Antonio • couple • gt
8
2026-08-27 • via Nuitee
P
Parra • solo_traveller • co
9
2026-08-27 • via Nuitee
P
Philippon • solo_traveller • fr
7
2026-08-25 • via Nuitee
Z
Zhu • couple • cn
9
2026-08-24 • via Nuitee
G
Guzman • solo_traveller • cr
10
Muy buen hotel, bien ubicado, habitaciones comodas y con buen desayuno
Pros:

Excelente desayuno, muy completo, Hotel bien ubicado.

Cons:

nada

2026-08-22 • via Nuitee
D
de Perez • solo_traveller • sv
10
Pros:

El desayuno bufete

Cons:

N/A

2026-08-22 • via Nuitee
O
Oliver • couple • sv
6
Pros:

Muy bien ubicado

Cons:

Me cobraron 2 veces en mi tarjeta la habitación y aún no devuelven el dinero

2026-08-22 • via Nuitee
W
Wong S. • solo_traveller • pa
10
.
Pros:

El personal, muy amable

Cons:

Parecía algo viejo

2026-08-22 • via Nuitee
A
Alexander • solo_traveller • at
9
2026-08-21 • via Nuitee
S
salvador • family_with_children • sv
10
excelente
Pros:

desayuno excelente y fresco, ubicación cerca de centros comerciales y atracciones

Cons:

el parqueo

2026-08-21 • via Nuitee
M
Martin Antonio • couple • sv
8
2026-08-20 • via Nuitee
J
Jesus • solo_traveller • pa
10
2026-08-20 • via Nuitee
J
Jessica • solo_traveller • co
9
Pros:

Excelente desayuno, habitaciones cómodas

2026-08-20 • via Nuitee
J
JEAN • solo_traveller • pe
8
2026-08-19 • via Nuitee
J
JAVIER • solo_traveller • es
9
Pros:

Bien situado cerca de zona de hostelería, con muchas opciones y variadas para comer algo

Cons:

La habitación era un bajo y se llenó de bichos pequeños, se llenó la zona de la cama, avisé al personal y fumigaron la habitación. Ya no tuve más problemas.

2026-08-18 • via Nuitee
A
Alexander • solo_traveller • at
8
Pros:

Freundliches Personal, gutes Frühstück

Cons:

Das Zimmer hatte nur ein Fenster zum Gang. Im Badezimmer war ein penetranter Geruch, der trotz Lüftung nicht wegging.

2026-08-18 • via Nuitee
C
Christian • solo_traveller • de
8
Cons:

Gimnasio deja mucho que desear

2026-08-18 • via Nuitee
J
JAVIER • solo_traveller • es
9
2026-08-18 • via Nuitee
R
Rolando • solo_traveller • us
10
Pros:

Todo bien

Cons:

Que todavia no me han enviado el cargo retenido de mi tarjeta a esta fecha no he recibido la devolucion o el no cargo eso fue el 5 de agosto del 9 al 10 exelente todo

2026-08-17 • via Nuitee