Best Western Plus Hotel Stofella

Hotels
•
Best Western Plus
8.2 (2398 reviews)
2 Avenida 12-28 Zona 10 , Guatemala , gt

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Breakfast quality
Cons:
Noisy renovations
Cleanliness issues in the bathroom
Limited gym facilities

Categories

Cleanliness
7.16
Bathroom with mold and ongoing renovations causing dust.
Service
8.63
Some staff showed good service, but inconsistent quality.
Location
9.17
Excellent location, near restaurants and tourist areas.
Room Quality
7.62
Some rooms are updated and comfortable, but others report issues.
Amenities
7.65
Facilities not meeting expectations, specifically gym equipment.
Value for Money
8.61
Good value for location and included breakfast.
Food and Beverage
8.16
Generally good breakfast but limited variety.
Overall Experience
8.63
Mixed feelings due to some issues but generally a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Luxurious Accommodations
Experience comfort and style at Best Western Plus Hotel Stofella in Guatemala. Each room is equipped with modern amenities including a TV and air conditioning, ensuring a relaxing stay.

Convenient Services
Our hotel features a 24-hour front desk ready to assist you at any time during your stay. Enjoy the convenience of free WiFi access and complimentary parking, making your visit stress-free.

Delicious Dining Options
Indulge in culinary delights at our on-site restaurant, offering a variety of dishes to satisfy your cravings. Don't miss the chance to savor delicious meals without leaving the comfort of the hotel.

Book your stay at Best Western Plus Hotel Stofella now for an unforgettable experience in Guatemala.

Important information:

Keep in mind in order to assure room they need to book with a credit card and not debit, for more information please contact property directly.

The charge will be made in quetzales with the hotel's exchange rate, which may vary according to what is presented in Booking.comGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 6 per day.

Location

Guest Reviews

8.2
Based on 2398 reviews
Cleanliness: 7.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.63
T
Torres • family_with_children • us
10
Muy buen servicio
Pros:

Estuvo bien todo

Cons:

Todo estuvo bien

2026-03-07 • via Nuitee
C
Carlos Roberto • family_with_children • gt
8
Pros:

La remodelación que está haciendo el hotel para dar un mejor servicio

Cons:

Que no hay parqueo costó mucho encontrar parqueo

2026-03-07 • via Nuitee
D
Daniel • solo_traveller • pa
10
Sehr gute Unterkunft in der Zona 10
Pros:

Sehr zuvorkommende Rezeption. Hat mir ein esrly check-in ermöglicht.

2026-03-06 • via Nuitee
A
Adler • solo_traveller • us
9
Pros:

rooms were clean and comfortable, excellent mattress, breakfast was good.

Cons:

some of the decor is a little dated, and the dining room is kind of dark.

2026-03-05 • via Nuitee
G
Gerson josue • family_with_children • gt
10
Pros:

Exelente

Cons:

Exelente

2026-03-05 • via Nuitee
A
Ada • solo_traveller • gt
7
Regular
Pros:

El desayuno si estuvo bien.

Cons:

Me quedé allí porque pensé que tenía transportación al aeropuerto pero lamentablemente no era así me tocó que pagar taxi y la comida que pedí para cenar estaba quemada. No me quedaría allí otra vez.

2026-03-04 • via Nuitee
R
Ricardo • family_with_children • hn
10
Pros:

TODO Y LA CAJITA CON EL DESAYUNO FUE EXCELENTE

2026-03-04 • via Nuitee
H
HENRY HORACIO • couple • co
10
Pros:

Todo excelente

2026-03-03 • via Nuitee
M
Martinez • family_with_children • gt
10
Pros:

La atención del personal

Cons:

Que no contará con frigobar y microondas

2026-03-03 • via Nuitee
Q
Quesada • family_with_children • cr
8
Cons:

Las almuadas

2026-03-02 • via Nuitee
G
Guillermo • solo_traveller • pa
9
Buen hotel, buena estancia
Pros:

.

Cons:

.

2026-03-02 • via Nuitee
V
Vera Alvarado • family_with_children • gt
10
Great stay
Pros:

Breakfast was good, the location was perfect, and the room was comfortable and clean.

2026-03-01 • via Nuitee
R
Rafael • family_with_children • pe
6
Pros:

Ubicación

Cons:

Comodidad de cama y almohadas... Terrible!!

2026-03-01 • via Nuitee
P
Patrice • couple • fr
8
Idéal pour une nuit
Pros:

Tout

2026-03-01 • via Nuitee
A
Alejandra • family_with_children • gt
10
Conveniente y bonito
Pros:

La estancia fue perfecta. Ubicación excelente, instalaciones bonitas.

Cons:

Nadie en la puerta que te ayude con las maletas, estaba sola con una niña de 4 años tratando de cargar todas las maletas, nadie intentó ayudarme. Ni a la entrada ni a la salida.

2026-03-01 • via Nuitee
L
Lilliana • family_with_children • cr
9
Excelente y relajante
Pros:

El confort de las habitaciones y la tranquilidad, la ubicación pero la comida si fue un poco regular

Cons:

Había comida un poco añeja y poca variedad

2026-03-01 • via Nuitee
B
Betül • couple • tr
9
2026-02-28 • via Nuitee
N
NORMA • family_with_children • sv
10
Satisfecha
Pros:

La atención del personal del restaurante y recepción

Cons:

Nada. Todo bien

2026-02-27 • via Nuitee
A
ancelma • extended_group • us
8
2026-02-27 • via Nuitee
C
Christian • family_with_children • de
8
2026-02-27 • via Nuitee