Best Western Plus Hotel Stofella

Hotels
•
Best Western Plus
8.2 (2615 reviews)
2 Avenida 12-28 Zona 10 , Guatemala , gt

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Good location
Comfortable beds
Breakfast quality
Cons:
Noisy renovations
Cleanliness issues in the bathroom
Limited gym facilities

Categories

Cleanliness
7.16
Bathroom with mold and ongoing renovations causing dust.
Service
8.63
Some staff showed good service, but inconsistent quality.
Location
9.17
Excellent location, near restaurants and tourist areas.
Room Quality
7.62
Some rooms are updated and comfortable, but others report issues.
Amenities
7.65
Facilities not meeting expectations, specifically gym equipment.
Value for Money
8.61
Good value for location and included breakfast.
Food and Beverage
8.16
Generally good breakfast but limited variety.
Overall Experience
8.63
Mixed feelings due to some issues but generally a positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:25

Property Description

Luxurious Accommodations
Experience comfort and style at Best Western Plus Hotel Stofella in Guatemala. Each room is equipped with modern amenities including a TV and air conditioning, ensuring a relaxing stay.

Convenient Services
Our hotel features a 24-hour front desk ready to assist you at any time during your stay. Enjoy the convenience of free WiFi access and complimentary parking, making your visit stress-free.

Delicious Dining Options
Indulge in culinary delights at our on-site restaurant, offering a variety of dishes to satisfy your cravings. Don't miss the chance to savor delicious meals without leaving the comfort of the hotel.

Book your stay at Best Western Plus Hotel Stofella now for an unforgettable experience in Guatemala.

Important information:

Keep in mind in order to assure room they need to book with a credit card and not debit, for more information please contact property directly.

The charge will be made in quetzales with the hotel's exchange rate, which may vary according to what is presented in Booking.comGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GUA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 6 per day.

Location

Guest Reviews

8.2
Based on 2615 reviews
Cleanliness: 7.16
Service: 8.63
Location: 9.17
Room Quality: 7.62
Amenities: 7.65
Value for Money: 8.61
Food and Beverage: 8.16
Overall Experience: 8.63
M
Marín Aya • family_with_children • gt
10
2026-07-16 • via Nuitee
E
ernesto • solo_traveller • es
9
Tranquilidad y buena gente
Pros:

Para mi en particular la ubicación es perfecta en una zona tranquila. El desayuno es muy bueno. La habitación TOP. Si acaso siendo en una planta muy baja le faltó un poco de luz. Por lo demás un muy buen hotel

2026-07-15 • via Nuitee
R
Reinaldo • solo_traveller • gt
9
2026-07-14 • via Nuitee
M
MARIA JOSE • extended_group • cr
10
Agradable, muy buen servicio
Pros:

Muy cómodo

Cons:

No tengo comentarios

2026-07-14 • via Nuitee
G
Greivin Araya Cruz • solo_traveller • cr
9
Pros:

Todo

Cons:

Nada

2026-07-14 • via Nuitee
C
Cristina • couple • co
10
Un lugar céntrico y lindo
Pros:

Va

Habitación amplia, cómoda, baño hermoso. Ambiente muy tranquilo. Personal muy amable. Desayuno incluido con opciones variadas.

2026-07-12 • via Nuitee
A
Anibal • solo_traveller • us
10
Pros:

Espacio amplio

Cons:

Nada

2026-07-12 • via Nuitee
J
Judy • extended_group • cr
10
Pros:

El hotel es increíblemente lindo, ya es la segunda vez que vengo

2026-07-11 • via Nuitee
L
Luis • solo_traveller • gt
10
2026-07-11 • via Nuitee
J
Judy • family_with_children • cr
10
Pros:

La ubicación, la atención, el desayuno, esta es la segunda vez que nos hospedamos aquí

2026-07-11 • via Nuitee
R
Rodríguez • solo_traveller • cr
10
Lugar para descansar
Pros:

Todo, el lugar, la ubicación, el personal. Se siente uno como en la casa. Es un lugar donde sw descansa.

Cons:

Podrían ampliar el menú a la carta, pero en general todo bien.

2026-07-11 • via Nuitee
J
Judy • family_with_children • cr
10
Pros:

Ubicación, atención, el desayuno, es la segunda vez que nos hospedamos aquí

2026-07-11 • via Nuitee
R
Rodríguez • solo_traveller • cr
10
Pros:

Todo y en especial la atención de Doña Mayra Rodas en el desayuno y el restaurante es excelente. Y Doña Claudia que fue excelente en su atención en la recepción, una atención de las dos, que hace que uno desee volver.

Cons:

Todo estuvo muy bien, excelente

2026-07-11 • via Nuitee
B
Briayan • solo_traveller • gt
10
2026-07-09 • via Nuitee
B
Briayan • solo_traveller • gt
10
2026-07-09 • via Nuitee
R
René • solo_traveller • sv
8
Pros:

La ubicación del hotel y las instalaciones son excelentes

2026-07-09 • via Nuitee
D
De León V • solo_traveller • gt
9
2026-07-09 • via Nuitee
M
Maaike • solo_traveller • nl
9
Pros:

Geweldige kamer (kamer met kingsize bed), enorm groot bed, lag heerlijk. Heerlijk bad. Goede faciliteiten. Erg aardig personeel. Ontbijtbuffet was prima. Locatie was perfect om het vliegveld te bereiken.

Cons:

Ik bestelde een pizza met roomservice en die was echt niet lekker.

2026-07-08 • via Nuitee
M
Martínez • family_with_children • co
10
Espacios agradables, cómodos y personal muy amable.
Pros:

Limpieza y amabilidad del personal.

2026-07-07 • via Nuitee
R
Robles • family_with_children • cr
9
Excelente por la atencion y ubicacion
Pros:

Todo hasta el detalle del agua

Cons:

Creo q el desayuno esta bien tal vez un poco mas variable como cereal, yogurt, tortillas,

2026-07-07 • via Nuitee