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Facilities
Property facilities
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Garage
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and style at Best Western Plus Hotel Stofella in Guatemala. Each room is equipped with modern amenities including a TV and air conditioning, ensuring a relaxing stay.
Convenient Services
Our hotel features a 24-hour front desk ready to assist you at any time during your stay. Enjoy the convenience of free WiFi access and complimentary parking, making your visit stress-free.
Delicious Dining Options
Indulge in culinary delights at our on-site restaurant, offering a variety of dishes to satisfy your cravings. Don't miss the chance to savor delicious meals without leaving the comfort of the hotel.
Book your stay at Best Western Plus Hotel Stofella now for an unforgettable experience in Guatemala.
Keep in mind in order to assure room they need to book with a credit card and not debit, for more information please contact property directly.
The charge will be made in quetzales with the hotel's exchange rate, which may vary according to what is presented in Booking.comGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not possible) and costs USD 6 per day.
Location
Guest Reviews
Location was great and clean
Na
La ubicacion es muy central, las habitaciones son cómodas
The breakfast was excellent, the place was clean and the location was central and safe (in Zone 10).
We were on the first floor and the climate control was subpar. We tried to open the bathroom window but there was no screen and someone could easily have squeezed into the room. So recommend getting a higher level room.
Super cute quaint room, the staff were incredibly lovely, and breakfast was really delicious.
Great location.
No elevator.
La habitación muy cómoda y el desayuno.
El personal súper amable
Todo muy bien
La habitación era muy espaciosa, comoda y limpia. La cama era muy cómoda. El baño perfectamente limpio.
Me gustó disponer de una refrigeradora en la habitación.
Yo sé que el lunch box es una cortesía para los huespedes que hacen check out antes de la hora en que se empieza a servir el desayuno pero el sandwich estaba feo. Era un pan con queso amarillo y un monton de salsa para sandwich. Creo que podría elaborarse una alternativa igual de barata pero que aporte más valor.
Limpieza y ubicacion
Desayuno falta un poquito de variedad
Queda la duda con el cobro ya que cuando uno reserva te dicen un monto en DOLARES y a la hora que cobran resulta que es más pasamos de $657 a $696 ay que ponerle cuidado en este punto cuando te cobran en el hotel
El desayuno era muy bueno y abundante, así como también ofrecían comida local muy bien preparada
Las habitaciones están un poco desactualizadas
Céntrico
El cuarto el aire no es bueno
La limpieza de las habitaciones fue perfecta, cerca de zonas de restaurantes y centro comercial y el aeropuerto.
El baño estaba sin puertas la ducha y el inodoro, cada vez que se bañaba se inundada el inodoro, el desayuno los huevos salía con las cáscaras.
todo
nada
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