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Facilities
Property facilities
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Shared lounge/TV area
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Board games/puzzles
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Secured parking
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Garage
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Hosted evening meal (reserve)
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Experience comfort and style at Best Western Plus Hotel Stofella in Guatemala. Each room is equipped with modern amenities including a TV and air conditioning, ensuring a relaxing stay.
Convenient Services
Our hotel features a 24-hour front desk ready to assist you at any time during your stay. Enjoy the convenience of free WiFi access and complimentary parking, making your visit stress-free.
Delicious Dining Options
Indulge in culinary delights at our on-site restaurant, offering a variety of dishes to satisfy your cravings. Don't miss the chance to savor delicious meals without leaving the comfort of the hotel.
Book your stay at Best Western Plus Hotel Stofella now for an unforgettable experience in Guatemala.
Keep in mind in order to assure room they need to book with a credit card and not debit, for more information please contact property directly.
The charge will be made in quetzales with the hotel's exchange rate, which may vary according to what is presented in Booking.comGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
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Parking
Private parking is possible on site (reservation is not possible) and costs USD 6 per day.
Location
Guest Reviews
Lo céntrico
A las 7:00 am empezaron con obras en el hotel y mucho ruido, la regadera dispersaba, control de la TV sin funcionar, cama dura.
La cama era cómoda
Estaba anticuado
El hotel
Cumplió todas nuestras expectativas en relación precio calidad. Limpieza, ubicación y atención del personal.
Ascensor en esa ala del
Hotel.
Todo
Nada
Todo bien, Salvo que no había ascensor para el tercer piso del área donde quedó nuestra habitación y teníamos una maleta pesada, nos ayudaron a subirla, pero... Podría ser más fácil.
Falta de ascensor en la zona en la que quedamos.
Estaba muy ubicado en zona 10. Cerca de mall, podes caminar en la zona con total tranquilidad. El hotel es un poquito antiguo pero todo funciona excelente y está limpio. El desayuno es completo y las personas muy serviciales
Nada en particular. Estuvo muy bien. No es un hotel de lujo. No tiene piscina, es algo antiguo pero funciona todo perfecto. Y las habitaciones son muy amplias. Tiene aire acondicionado y zona de no fumadores .
Excelente localização, porém um pouco antigo.
Elevador faz muito barulho e para os hospedes que ficam perto, atrapalha durante a noite quando está dormindo
Residí en el hotel 3 noches con aprox 340 USD que pagué al entrar con tarjeta de crédito que el hotel lo usó sin autorización ni firma ni aviso para cobrar otros 20 USD sin ninguna explicación... mandé email al hotel, escribí en su página de Facebook y X y nadie hace caso LADRONES
Residí en el hotel 3 noches con aprox 340 USD que pagué al entrar con tarjeta de crédito que el hotel lo usó sin autorización ni firma ni aviso para cobrar otros 20 USD sin ninguna explicación... mandé email al hotel, escribí en su página de Facebook y X y nadie hace caso LADRONES
La ubicación y el desayuno.
Que estaba siendo refaccionado y me dieron una habitación cerca a esa zona.
La atención del personal, la ubicación del hotel, la limpieza
La calidez y buen trato del personal. Todo
Todo me gustó.
Location. Cleanness. Staff. Breakfast. Room decoration
The shower was a little weak
Excelente ubicación y atención del personal. La habitación tiene todo lo necesario. La cama es muy cómoda. Recomendable totalmente.
Todo bien.
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