Quest Taupo

Hotels
Quest Apartment Hotels
8 (1316 reviews)
59-61 Kaimanawa Street , Taupo , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Express check-in/check-out
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Convenient amenities
Cons:
Cleanliness issues
Dated room quality
High pricing

Categories

Cleanliness
7.08
Some reviews reported issues with cleanliness, including dirty cups and hair in the bathroom.
Service
8.55
Positive remarks regarding fast and helpful service from staff.
Location
9.09
Numerous mentions of great location, walkable to town while quiet.
Room Quality
7.04
Several rooms described as dated and in need of upgrades.
Amenities
8.57
Amenities like laundry facilities and kitchenette received positive mentions.
Value for Money
7.53
Some guests felt the price was steep, but quality amenities were mentioned.
Food and Beverage
8.08
Availability of delivery from various restaurants noted positively.
Overall Experience
8.05
Overall stays were mostly enjoyed with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:00

Property Description

Convenient Location near Lake Taupo
Situated just a 10-minute walk from the stunning Lake Taupo, Quest Taupo offers a prime location for guests to enjoy the beauty of the area.

Well-Equipped Accommodations
Whether you choose a self-contained apartment or a studio, you can expect top-notch amenities. Apartments come with a fully equipped kitchen and a cozy lounge area, while studios feature a convenient kitchenette with essential appliances. Additionally, all accommodations include a laundry area and a satellite flat-screen TV for your entertainment.

Relaxing Outdoor Pool and Free WiFi
After a day of exploring nearby attractions like the Tauhara Golf Course and Huka Falls, unwind by taking a refreshing dip in the outdoor pool. Plus, with complimentary WiFi for one device per room, you can stay connected throughout your stay at Quest Taupo.

Book your stay at Quest Taupo now to experience comfort and convenience during your Lake Taupo getaway!

Important information:

Please note that there is a 2.5% charge when you pay with a Visa or Mastercard credit card. There is a 3.5% charge when you pay with an American Express or Diners Club credit card.

Services are between 11 to 2pm Monday to Saturday. No Service on Sunday & Public Holidays. Please inform Reception if you need any top ups. If you prefer a particular time for service, please inform reception.

For bookings that include split beds or extra beds, please note these need to be done during service hours. Late bookings, made on the day after midday, may incur an additional charge.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Swimming pool: Closed from Mon, Jun 1, 2026 until Wed, Sep 30, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TUO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for NZD 15 per person per night when using an available cot.
    People no matter the age stay for NZD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1316 reviews
Cleanliness: 7.08
Service: 8.55
Location: 9.09
Room Quality: 7.04
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 8.08
Overall Experience: 8.05
S
Shannon-Jade couple nz
8
2026-03-07 via Nuitee
A
Adam Ellis couple nz
7
Good place, comfortable and bed was great
Pros:

Bed was ultra comfortable. For people who like plush comfy beds, this was the highlight

Cons:

Just the way you check in, Saturday afternoon and the counters closed and you have to call a number. Kills the service off and turns it into a self checkin low cost hotel

2026-03-05 via Nuitee
J
Jan solo_traveller nz
4
Pros:

Location

Cons:

The smell of the room had to open door to get fresh air from the open outside door

2026-03-05 via Nuitee
A
Annemarie couple nz
7
A little overpriced for a bsic stay
Pros:

Clean but basic. Friendly receptionist/manager. Quiet location

Cons:

A little overpriced for one night. Somber bathroom. Heat pump right by the bed and difficult to control.

2026-03-05 via Nuitee
Y
Youngblood couple us
9
Very comfortable room, short walk/drive into town.
Pros:

Very comfortable room, short walk/drive into town.

2026-03-02 via Nuitee
J
Joyce solo_traveller gb
8
Would stay there again if ever in Taupo
Pros:

Lakeside view, close to Taupō centre , lake and shops
Washing machine and tumble dryer perfect for our needs
Staff very helpful when we had a problem with our rental care

2026-03-02 via Nuitee
J
John couple nz
8
2026-03-01 via Nuitee
J
james family_with_children nz
8
2026-03-01 via Nuitee
V
Vicki couple nz
6
Cons:

It was disappointing to have to stand outside for 15 minutes in the rain waiting for someone to answer the call before we could gain access to the box that contained our room card. I would have thought this information would have been contained in the email that we received the morning of the stay.

2026-02-27 via Nuitee
P
PHILIP couple gb
8
Pros:

Comfortable bed, kitchen and washing machine

Cons:

Can’t open the windows, instead there’s a ventilation system that you can’t control and which buzzes all night long

2026-02-27 via Nuitee
A
Alberto couple cl
10
Excelente Opción
Pros:

Tenía todo lo necesario, incluyendo lavadora y secadora muy útil. Amplio, cerca de todo, aseo diario. Excelente opción.

Cons:

Nada, nos gustó todo.

2026-02-23 via Nuitee
A
Ash couple nz
10
2026-02-22 via Nuitee
V
Vivienne family_with_children nz
8
Great overnight stay
Pros:

Great little kitchenette for own breakfast and helpful staff carrying bags up to room

Cons:

Was a slight smell in bathroom,maybe because no window but was a great overnight stay

2026-02-14 via Nuitee
R
Robyn couple nz
8
2026-02-14 via Nuitee
C
Cindy couple nz
1
Not happy
Pros:

Stayed here before which is usually good but this time there was a beeping noise every 10 or so minutes - there is no one to contact after the office is closed. The door also kept rattling as if wind was blowing at it - I had the worst sleep ever experienced. I also requested an invoice to be emailed at checkin as my stay was for work purposes and followed up the next day, followed by the next day and still have not received any response. Put off and will not be staying here again.

Cons:

Service and noise

2026-02-11 via Nuitee
F
Fiona family_with_children nz
9
2026-02-10 via Nuitee
L
Lynley couple nz
9
Great place to stay
Pros:

Walking distance to lake, shops dining out - clean well appointed

2026-01-30 via Nuitee
M
Murray couple nz
8
2026-01-30 via Nuitee
S
Stephen family_with_children nz
8
2026-01-28 via Nuitee
S
Sharon family_with_children nz
8
2026-01-27 via Nuitee