Glacier Hotel and Spa

Hotels
Independent
9.4 (70 reviews)
Gaurighat, Lakeside, Pokhara , Pokhara , NP

Facilities

Free breakfast
Free WiFi
Terrace
Luggage storage
Continental breakfast
Designated smoking area
Concierge service
Free breakfast
Free newspapers in lobby
Tours/ticket assistance
See all facilities

Review Highlights

Pros:
Manager's full cash refund
Cons:
Hotel foreclosed, no services available

Categories

Cleanliness
5
Mixed reviews on cleanliness due to the closure and lack of staff.
Service
7.5
Positive feedback on the manager providing a full cash refund, but negative due to closure and staffing issues.
Location
5
Location not mentioned in the review.
Room Quality
5
No information on room quality provided in the review.
Amenities
5
No information on amenities provided in the review.
Value for Money
5
No information on value for money provided in the review.
Food and Beverage
5
No information on food and beverage provided in the review.
Overall Experience
6.3
Mixed feedback with the hotel being foreclosed, but manager's refund gesture appreciated.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 06:43

Property Description

Recreation Amenities and Views
Enjoy recreation amenities such as bicycles to rent or take in the view from a terrace.

Dining and Refreshments
Enjoy a meal at the restaurant or snacks in the cafe. Take a break with a beverage at one of the 3 bars/lounges.

Featured Amenities
Benefit from a business center, complimentary newspapers, and dry cleaning services. Valet parking is also available.

When you stay at Glacier Hotel and Spa in Pokhara, you'll be on the waterfront, just steps from Phewa Lake. Book now for a relaxing getaway with these amazing amenities.

Important information:

  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PKR

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals not allowed

  • General

    Property is cleaned with disinfectant

  • General

    Social distancing measures are in place

See all policies

Location

Guest Reviews

9.4
Based on 70 reviews
Cleanliness: 5
Service: 7.5
Location: 5
Room Quality: 5
Amenities: 5
Value for Money: 5
Food and Beverage: 5
Overall Experience: 6.3
V
Verified traveler
2
This hotel is now foreclosed by the bank
Pros:

Mothballed, no elevator or staff. Kitchen and bar shuttered. I did not register and found somewhere else. To his credit the manager gave me a full cash refund. Pity, as I have stayed there several times and if it reopens I would reconsider

2025-02-23 via Nuitee
A
Arely
10
Pros:

Good

2024-11-26 via Nuitee
J
Jenna partner
4
Pros:

The hotel is not as advertised on Expedia. We got there and learnt that breakfast was not included, even though it says that it is on Expedia. We also saw that they have closed their kitchen and turned the bar into an art sale space so there isn’t a cozy place to hang out or eat at the hotel. We got a junior suite so that we could take a bath after a long trek around the Annapurna circuit but the tub stopper didn’t work so it wouldn’t hold water. The elevator was also out of commission. On the positive side, the staff were friendly and the room was clean. Overall, this is more of a glorified tea house rather than a hotel and definitely not worth over $100USD per night

2024-11-07 via Nuitee
D
dharanes2024 Couples
10
good place
Pros:

in this hotel inside of decoration so nice i felt like i was in haven everything built by stone it's look like so i will back again the place are very near by lake and easly i can visit arroung the fewa lake best place and best food and best service thankyou

2024-08-20 via Tripadvisor
S
sarah friends
10
Pros:

Sweet space directly across the road from the lake. clean rooms. lovely service. we stayed during low season and imagine that during high season it is even better.

2024-07-21 via Nuitee
M
Mohammad partner
10
Pros:

Everything was perfect But i requested a birthday cake for my wife and management said they would arrange it but till the day we left. No one responded nor tried to arrange it and front desk didnt even know about it. Communication was horrible.

2024-04-13 via Nuitee
S
Steven
8
Good hotel with lake views but ok service
Pros:

The hotel’s location was its biggest selling point. It immediately overlooked the lake and had nice views.

The kitchen staff were not great and got our food orders wrong twice.

2024-03-26 via Nuitee
T
Tracy friends
2
Pros:

Our payment was supposed to be refunded and still hasn’t been processed even after more than a month. The elevator did not work and our rooms were on the fifth floor. There are no rooms below the third floor. It turns out that they had a generator that could operate the elevator, and just didn’t want to turn it on. my room was fine and the decoration was cute, but my friend’s room had mosquitoes, and the screen was torn in the windows. There is no spa on the property. We were told that the power was out for the whole neighborhood, but the restaurant next-door had power, so that’s hard to believe. The front desk staff were very kind and as helpful as they could be under the circumstances. The bed was comfortable and the shower was fine with hot water. They provided drinkable water. It really was the elevator issue that made this impossible. I am unable to do that many staircases on a good day, and certainly not for vacation, so we had to move hotels.

2024-02-16 via Nuitee
C
captainbruceLondon Solo travel
8
excellent
Pros:

expensive for Pokhara but you get a rooftop terrace with a panoramic view, air-con that works, cosy when its winter, a good breakfast and quality staff. Choose the upper floors for that view.

Repeat visitor for the last 5 years, says it all really...........

2024-02-06 via Tripadvisor
M
Mark partner
6
Pros:

Staff were lovely and so helpful. That said, Spa was closed for repairs. Bath tub leaked from underneath and pooled in bathroom floor. Elevator didn't work half the time. Breakfast was a very limited ala carte menu. Bar didnt have proper change.

2024-02-02 via Nuitee
A
alum01 Couples
10
The Hotel Glacier: A Great Value and Superb Location
Pros:

The Hotel Glacier is a wonderful value. My boyfriend and I stayed here for three nights and each day we started with a delicious made-to-order breakfast. The omelettes, seasoned potatoes, and lattes were stand-outs and the service was friendly and attentive. Our last evening we also savored a scrumptious wood-fired pizza from the Hotel Glacier Harbor Restaurant and sat out in the delightful patio near a large fire pit. One of the best aspects of the Hotel Glacier is the central location in the Lakeside neighborhood of Pokhara near many boutique shops and restaurants and adjacent to picturesque Phewa Lake. The fantastic location is combined with friendly and knowledgeable reception staff who were very helpful when I needed to use their phone on multiple occasions to adjust flights due to a family emergency. The concierge also allowed me to check out late, with no additional charge, which worked perfectly with catching a late afternoon flight. Another standout quality of the Hotel Glacier is the amazing terrace on every floor. We stayed on the sixth level and we took in the sunset each evening. The sunrises were even better as the Annapurna and Fishtail mountain peaks are clearly visible and basking in the morning glow.

2024-01-27 via Tripadvisor
N
noahf483 Friends getaway
10
Great stay at the Glacier hotel
Pros:

The Glacier Hotel is the most modern and up to date hotel in Pokhara. The rooms are of amazing quality with plenty of space and roomservice of highest standard. Their balcony has what I believe to be the best view of Pokhara and the Phewa lake. Definitely the best place to stay when visiting Pokhara!

2024-01-15 via Tripadvisor
6
633ursulal Couples
10
Very European and clean
Pros:

The Glacier hotel is a very detail oriented establishment. The owner is very present and attentive to your every need. The rooms are very clean and modern. The resturantt serves great food and the best coffee in town. The kitchen lives up to European standards in regards to cleanliness. Overall this hotel is, in my humble opinion, the best in Pokhara.

2024-01-15 via Tripadvisor
7
744annalisaf Couples
10
Perfect place to rest after trekking
Pros:

The Glacier is a lovely hotel situated on the lakeside. The staff and owner are very friendly and attentive. Nothing is too much trouble.
Rooms are spacious and had great Mountain View’s.
The bar, restaurant and outside courtyard are perfect areas to escape the huddle and bustle of the main strip. Great food and a selection of local beers made this a perfect place to rest and recovery after our trekking on the Mardi Himal.
Pokhara is a wonderful city which we will definitely return to.

2023-12-02 via Tripadvisor
E
Elizabeth partner
10
Pros:

The staff were very friendly and helpful. Hotel was convenient to all activities. The buffet breakfast that was included was delicious. The rooms were spacious with comfortable beds. We had a wonderful time here!
The owner upgraded us to a honeymoon suite and took us to the airport . Would definitely recommend this hotel to others!!

2023-10-30 via Nuitee
L
Leah
8
Pros:

Nice place to stay, although the spa wasn’t operating.

2023-10-13 via Nuitee
M
Manuela friends
10
Pros:

Ho soggiornato nella camera all'attico, con ampia terrazza esterna, vista bellissima del lago e montagne alle spalle. Camere ben arredate.

2023-09-29 via Nuitee
M
Marianna
10
Pros:

Very nice place and great staff

2023-09-28 via Nuitee
J
JulianTravel111 Couples
10
Lovely spot
Pros:

Greatly located with very original concept and decoration. Complimentary airport pick with a driver who was of good fun.
Very helpful staff, both at restaurant and front desk. We appreciated the help in organizing tour.
Finally the room was beautiful, comfortable and with a view on snowcaped mountains. Thank you Rajendra and team

2023-09-25 via Tripadvisor
G
Gaynor
10
Pros:

This boutique hotel is super comfy, has large quiet rooms and even a bath tub! Love the furnishings and the location.

2023-05-07 via Nuitee