Hotel Astone Conference & Spa

Hotels
7.8 (633 reviews)
Kwiatowa 11 , Lubin , pl

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Comfortable beds
Tasty food
Cons:
Poor cleanliness
Overpriced amenities
Wi-Fi issues

Categories

Cleanliness
6.51
Concerns about cleanliness in rooms, with multiple mentions of dirt.
Service
8.48
Staff were helpful and friendly, with several positive remarks about service.
Location
8.52
Location is frequently praised as being very good or excellent.
Room Quality
7.47
Some reviews noted good room quality, but issues were also mentioned.
Amenities
8
Amenities provided were satisfactory, though some guests wanted more options.
Value for Money
7.46
Mixed feelings about pricing, with some mentions of high prices for certain items.
Food and Beverage
8.01
Food quality received positive feedback, with some praise for breakfast.
Overall Experience
7.98
Overall satisfaction was good, despite some issues raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:48

Property Description

Luxurious Accommodations
Hotel Astone Conference & Spa, nestled in a serene district of Lubin, offers elegantly furnished rooms with modern amenities including air conditioning and private bathrooms. Each room is equipped with a TV and an electric kettle for your convenience.

Wellness and Relaxation
Indulge in ultimate relaxation at the cryochamber available since May 2018. The hotel also features a spa where you can unwind and rejuvenate during your stay.

Convenient Facilities
With meeting facilities and luggage storage, Hotel Astone Conference & Spa caters to both business and leisure travelers. Additionally, private parking is available for your convenience.

Experience luxury and comfort at Hotel Astone Conference & Spa - book your stay now for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 40 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for 100 zł per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for 150 zł per person per night when using an existing bed.
    People 10 years old and over stay for 150 zł per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 633 reviews
Cleanliness: 6.51
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 8
Value for Money: 7.46
Food and Beverage: 8.01
Overall Experience: 7.98
T
Tomasz extended_group pl
9
Outstanding food
Pros:

The hotel itself is cool. Could use some renovation, but no drama. The Greek/Turkish restaurant downstairs is top-class.

2026-06-27 via Nuitee
S
SHIPING extended_group cn
4
Cons:

前台语言沟通不是很方便,不会英语,年纪比较大

2026-06-25 via Nuitee
M
Maciej solo_traveller pl
9
2026-06-24 via Nuitee
M
May-Britt solo_traveller de
10
2026-06-24 via Nuitee
M
Miłosz couple pl
1
Niestety stosunek jakości do ceny to pomyłka. W ogłoszeniu nie bułkę pełnych informacji dotyczących pokoju, że znajduje
2026-06-22 via Nuitee
A
Agnieszka solo_traveller de
9
2026-06-21 via Nuitee
J
Jenny solo_traveller ie
1
Avoid! Everything is broken, management don’t care
Pros:

The woman at the front desk did try. That’s the silver lining in an otherwise awful stay.

Cons:

The air conditioning didn’t work and the room was so hot. I got moved to another room, but then the key card didn’t work and I was locked out with al my items inside. The reception said a handyman was coming, but he didn’t come. They eventually told me it would be 3 hours. I agreed to go back to the hot room as all other rooms were taken. The shower head didn’t work so I had to wash my hair on my knees with the small shower hose. The TV didn’t turn on. The balcony door didn’t lock - huge safety issue. They only have a single duvet for a double bed. The double bed had a flimsy mattress topper on it that was incredibly uncomfortable. Reception said she would call the manager about a discount for my awful experience but then just disappeared and there was nobody at the front desk all night. I had to leave early in the morning so I spoke to nobody and never received the discount. All my emails have also been ignored.
Several weeks before arriving I tried to book a massage but they also ignored those emails. They never pick up the phone when I ring.
The hotel has so many broken things, doesn’t take care of their customers, and clearly management doesn’t care. I wouldn’t stay here again even if it was completely free.
I will book somewhere else for my next 3 stays in Lubin.
This is the worst hotel experience I’ve had even though I’ve visited over 65 countries! Never again!

2026-06-21 via Nuitee
B
Bertrand extended_group fr
4
Cons:

Chambre et salle de bain pas très propre à l'arrivée. Douche avec une fuite donc peu de pression d'eau, ascenseur et fontaine à eau en panne. Personnel qui ne parle pas anglais

2026-06-16 via Nuitee
T
TomaszLipka555 solo_traveller pl
9
Pros:

Ok

2026-06-11 via Nuitee
D
Dagmara solo_traveller pl
8
2026-06-10 via Nuitee
K
Krzysztof solo_traveller pl
7
2026-06-03 via Nuitee
P
Piotr extended_group pl
10
2026-06-01 via Nuitee
D
Daniel solo_traveller pl
3
Bardzo negatywne zaskoczenie
Pros:

Lokalizacja

Cons:

Brud i grzyb na ścianach. Brak lodówki. Brak oświetlenia w łazience. Ogólnie brudne pokoje. Materac śmierdzi moczem. Zatkana toaleta. Klimatyzacja nie działa. Winda nie działa. Brak obsługi w recepcji w godzinach nocnych. Wbrew opiniom, opisom i zdjęciom jeden z gorszych hoteli na naszych wyjazdach służbowych. Szok!

2026-05-27 via Nuitee
D
Dawid family_with_children pl
5
Pros:

Lokalizacja

Cons:

Sposób zameldowania każdy hotel pozwala na przyjazd w różnych godzinach po godzinie meldunku a tutaj telefon kiedy będziemy bo meldunek bez przesady plus zamawiałem pokój z łóżkiem podwójnym a dostałem z dwoma pojedynczymi połączonymi razem, podczas snu one się rozjechały

2026-05-25 via Nuitee
S
Salvatore Antonio couple dk
7
2026-05-19 via Nuitee
M
Marcin extended_group pl
7
Cons:

Cena za śniadanie mogłaby korespondować z wyborem i jakością produktów.

2026-05-18 via Nuitee
P
piotr solo_traveller pl
7
2026-05-17 via Nuitee
C
Christina family_with_children gb
5
Ok for the money, staff friendly but room needs deep cleaning.
Pros:

Location was great for us, plenty of parking available and friendly staff.

Cons:

We had booked the deluxe suite and this room needs a serious deep clean and repairs. The carpet is disgustingly stained and so is the sofa. The overhead shower isn’t working in the bathroom, the toilet seat was loose and overall just felt very run down

2026-05-11 via Nuitee
C
Cezary solo_traveller pl
10
2026-05-09 via Nuitee
Алистратова couple pl
10
2026-05-04 via Nuitee