Renaissance Albany Hotel

Hotels
•
Renaissance Hotels & Resorts
9 (322 reviews)
144 State Street , Albany , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Convenient location
Comfortable rooms
Cons:
Front desk service could be improved
Cleanliness issues

Categories

Cleanliness
7.66
Room was not properly cleaned, toilet had blood.
Service
8.63
Mixed reviews, front desk staff not very friendly, but some staff were noted as lovely.
Location
10
Convenient location next to Capitol Center and easy access to important sights.
Room Quality
9.67
Rooms were very comfortable and well decorated.
Amenities
8.62
Lacked room service and some amenities were not replenished, but overall functional.
Value for Money
9.15
Rooms were nice but perceived as pricey.
Food and Beverage
8.61
Restaurant was good but service could be slow, bar closed early.
Overall Experience
9.66
Overall stay was wonderful despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:42

Property Description

Luxurious Stay in the Heart of Albany

Modern Amenities: Renaissance Albany Hotel offers air-conditioned rooms with free WiFi, flat-screen TVs, and safety deposit boxes. The private bathrooms are stocked with plush towels and bed linen for a comfortable stay.

Convenience at Your Fingertips: Enjoy the convenience of a fitness centre, on-site parking, and a business centre. The hotel's restaurant serves delectable American cuisine, perfect for a satisfying meal without leaving the property.

Prime Location: Situated near popular attractions like Corning Tower and Times Union Center, this 4-star hotel is ideal for exploring Albany. Plus, with a free airport shuttle service, your travel arrangements are made easy.

Book your stay at Renaissance Albany Hotel for a memorable and convenient experience in Albany.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ALB

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 22 per day.

Location

Guest Reviews

9
Based on 322 reviews
Cleanliness: 7.66
Service: 8.63
Location: 10
Room Quality: 9.67
Amenities: 8.62
Value for Money: 9.15
Food and Beverage: 8.61
Overall Experience: 9.66
T
Tracy • couple • us
8
It was a nice stay. The restaurant was good, the connector was great in the below zero weather to reach the capital cent
Pros:

The connector between the hotel and convention center was great in the frigid weather. We could see the capitol building from our 9th floor view.

Cons:

We payed ahead of time through our app. When we checked in, we were charged a second time, it was about $150 more than what I originally paid for. We did get the refund 5/6 days later.

2026-02-12 • via Nuitee
S
Sandra • couple • us
8
Very comfortablr
Pros:

Room very comfortable. Liked the details including soaps and lotions and plenty of towels!!!

Cons:

Had difficulty finding my way around. Easy to get lost!! Could use a map

2026-01-20 • via Nuitee
R
Romayne • couple • us
5
Cons:

Room was not properly cleaned. Toilet had blood

2026-01-20 • via Nuitee
N
Nancy • couple • us
4
Clean, comfortable room. Disappointing front of house staff
Pros:

The room was very clean and comfortable

Cons:

The woman who works days at the front desk was very unprofessional.
Every time I approached the desk, she acted like she was being put out by my presence.
When I was waiting to check in, I witnessed her being rude to a guest that wanted early check-in and then proceeded to talk bad about her when she left.
The younger gentleman who is also helping at the front desk was lovely. Perhaps you should give her job to him.
I also had a less than stellar experience with the shuttle driver. I asked for a ride to the airport and he sighed and looked at me like I was putting him out. The front desk clerk (woman) said he was feeling sick. I offered to take a lyft but the only appropriate staff member (young man) assured me that it was no problem.
Not that it matters, but I am Bonyoy Platinum so I was given early check-in.
The food in the restaurant was adequate and the staff friendly, but the furniture was very worn and tired. I would have been embarrassed to have a business associate meet me there.

2026-01-19 • via Nuitee
M
Maribel • family_with_children • us
10
Pros:

Front employees were not friendly or helpful.

Cons:

Service desk employees were not friendly or helpful.

2026-01-01 • via Nuitee
A
archie • couple • gb
6
Location good however nothing at all open in Albany on a s
Pros:

Room,staff and location were great also use of shuttle bus was a bonus

Cons:

No room service at all so room not made up we were there 3 nights, we were not advised this do not think it was stated on booking .com either.
Was not too bothered about beds etc. But tea and coffee for machines not replenished had to ask at reception. Also in house restaurant and bar closed too early 9:00pm

2025-12-31 • via Nuitee
A
Alan • extended_group • us
9
Quite comfortable and convenient location.
Pros:

The hotel was extremely convenient since it's located next to the Capital Center, which is where the event we were attending was held.

The rooms are very comfortable and well decorated.

2025-11-20 • via Nuitee
J
John • couple • us
8
It was good for the night.
Pros:

The lobby and decor was cool.

Cons:

The bar closed early and the room was a bit dirty.

2025-11-19 • via Nuitee
T
Tatiana • family_with_children • ru
9
Pros:

Хороший ,достойный отель

2025-11-03 • via Nuitee
L
Lisa • solo_traveller • us
7
Pros:

The rooms were very nice but was quite pricey

Cons:

Front desk staff not very friendly at all.

2025-10-21 • via Nuitee
R
Richard • solo_traveller • us
9
Pros:

Most was great…

Cons:

…but restaurant breakfast was slow and tv remote did not work well ( it may have needed new batteries).

2025-10-07 • via Nuitee
S
Samuel • couple • ca
9
2025-09-09 • via Nuitee
H
Haig
10
Pros:

Less than 100 m away from State’s Capitol, and Empire State Plaza. These are the most important buildings , plus City Hall, and the State University.
All important sights are walking distances.

2025-08-24 • via Nuitee
R
ROBERT • couple • at
5
2025-08-23 • via Nuitee
N
Nabil • family
8
Pros:

Th property was good. We just didn’t like to area.

2025-08-07 • via Nuitee
S
Solitaire • partner
10
Pros:

The entire stay was wonderful

2025-08-01 • via Nuitee
S
Szb50185 • Couples • us
10
Much better then the reviews indicate
Pros:

I did not experience any of the issues the other negative reviewers have written about. The room was spacious and appropriately lighted. The lounge for platinum had more food choices than most us lounges generally have including a variety of fresh fruit and hot food items. The staff were helpful. The exercise center has more machines than most hotels (But I of course it is not a gym). The lobby is a great old hotel vibe My only suggestion would be better signage from the convenient garage to the lobby.

2025-07-29 • via Tripadvisor
A
ANN
10
Pros:

The woman who checked me in was fantastic. Loved the breakfast. Comfortable beds. Clean.

2025-07-29 • via Nuitee
L
Lincoln • partner
10
Pros:

We stay at the Renaissance every time we're in the area. Gorgeous hotel with phenomenal staff and Wellington's is a fantastic bar and restaurant.

2025-07-27 • via Nuitee
M
Melanie • couple • us
5
Staff at front, especially Brian the manager and Brian the driver, were exceptional.
Pros:

Room was quaint, bed comfy. It got hot at times even though we turned down the air. Housecleaning never came first day. Restaurant food was very good!

Cons:

Housecleaning every day as requested. Safe battery died day one. Rooms tend to be on warm side, even at 65.

2025-07-21 • via Nuitee