Palms Hotel Trinidad

Hotels
Independent
7.6 (57 reviews)
35A Eastern Main Road, Arouca , Arouca , TT

Facilities

Area shuttle (surcharge)
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Wheelchair accessible
Outdoor furniture
Area shuttle (surcharge)
See all facilities

Review Highlights

Pros:
Easy access
Clean room
Helpful staff
Quiet and cozy atmosphere

Categories

Cleanliness
7.83
Clean room as mentioned in the pros.
Service
8.3
Helpful staff as mentioned in the pros.
Location
7.84
Easy access to the area and the hotel.
Room Quality
7.29
A nice quiet cozy place to stay.
Amenities
7.42
Standard quality for this hotel tier.
Value for Money
7.28
Standard quality for this hotel tier.
Food and Beverage
7.43
Standard quality for this hotel tier.
Overall Experience
7.4
Overall positive sentiment from reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:09

Property Description

Outdoor Pool and Terrace with Stunning Views
Take a dip in the outdoor pool or relax on the terrace and garden, offering breathtaking views.

Convenient Amenities and Services
Enjoy complimentary wireless internet, barbecue grills, and an area shuttle for nearby travels. The hotel also provides a restaurant, snack bar, 24-hour front desk, and laundry facilities.

Comfortable Rooms with Modern Amenities
Retreat to one of the 20 air-conditioned rooms with LCD televisions, free Wi-Fi, and cable programming. Each room includes a private bathroom with shower and complimentary toiletries.

Indulge in relaxation and convenience at Palms Hotel Trinidad, just minutes away from key attractions like Trincity Mall and Millenium Golf Club. Book your stay now for a memorable experience!

Important information:

  • Pool access available from 6:00 AM to 10:00 PM.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: POS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Gap period enforced between guest stays - 48 hours

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.6
Based on 57 reviews
Cleanliness: 7.83
Service: 8.3
Location: 7.84
Room Quality: 7.29
Amenities: 7.42
Value for Money: 7.28
Food and Beverage: 7.43
Overall Experience: 7.4
S
Samantha
8
Pros:

Only thing I suggest is a mini fridge for the standard room.

2025-10-02 via Nuitee
N
Nestor
10
Pros:

Easy access to the area and the hotel. A nice quiet cozy place to stay

2025-09-27 via Nuitee
C
Clarence
8
Pros:

Clean room and helpful staff

2025-09-23 via Nuitee
J
Johnny family
6
Pros:

Found mold in the bathroom and the wifi was terrible. The cable was horrendous. No water was provided. The staff were very nice though. For the price, there should have been more or better amenities.

2025-06-27 via Nuitee
M
Mary family
8
Pros:

My experience staying at Palm was pretty decent to be honest. I wish the room had more amenities though. The wall unit air conditioner was heaven though, LOL! However, the front desk staff and the manager were very patient, courteous and professional dealing with my transaction. I reserved my room on Palm’s website overseas before coming to Trinidad and there was a miscommunication on my end. I was very impressed how the staff and hotel manager handled my situation.

Thank you again for taking of both my mother and I.

2025-05-31 via Nuitee
D
Diane
10
Palms Hotel
Pros:

Its not the first time I've stayed there (the Palms, Trinidad) i call it my 2nd home. Staff are amazingly friend. Room service is on point & the cleanliness is faultless. I would highly recommend. I staff for weeks at a time. There's plenty of delicious eateries around (minutes walk)

Although i love staying at the hotel the only disappointment I had was the restaurant, which has been taken over by Tropical Hand. I was not impressed with this company. There are 2 separate companies & i hope this does nit bring the hotel down

2025-05-20 via Nuitee
R
Ronnie
10
Pros:

Nice location

2025-05-06 via Nuitee
J
Jason
8
Pros:

Budget friendly and convenient. Bathroom facilities can be improved

2025-04-03 via Nuitee
A
Angela partner
6
Pros:

The staff was lovely. However the quality of the room does not match the price considering on that same day a big brand Hotel was 20 more .. we were expecting at least a similar room experience considering such a minimal price difference.

2025-03-15 via Nuitee
L
Lisa
10
Pros:

It was an ok property. Is stayed overnight to catch a flight in the morning. It was clean and comfortable; pleasant staff. I would stay here again

2024-11-20 via Nuitee
T
Tenielle partner
8
Pros:

Everything was good about the Property, the only complaint i will share is the table and chairs in the breakfast area needs 2 be a bit more sturdy. Almost spilled my hot tea all over my legs

2024-10-21 via Nuitee
M
Melissa
2
Rethink stay!
Pros:

Very dated and looks like an old apartment building. Bathroom shower tile looked old and dirty. Looks like all the money went into the Spa area. EXTREMELY noisy all night!! Doors slamming, loud talking and not to mention the road and traffic noise you hear all night! Only large towels provided. No small wash cloths or anything! The standard room was really small with only a bed and nightstand and tv. Looks like a dated guestroom in someone’s house. Only good for a quick overnight stay nothing more! Hotel staff isn’t friendly either.

2024-09-22 via Nuitee
S
SHEKELLIAH
10
Pros:

Clean and peaceful

2024-08-14 via Nuitee
P
Prunella
10
Pros:

I got a real Trinidadian breakfast which i was not expecting. The place was very clean and everyone were very helpful

2024-07-11 via Nuitee
V
Verified traveler
8
Not a bad choice for a short stay.
Pros:

My stay was average. The hotel is average but its location, close to two malls and restaurants is excellent. I was disappointed that there was no kettle, cups etc. in the room.

2024-07-03 via Nuitee
M
Madhav
10
Cute little hotel with great service
Pros:

Excellent staff and a great little place. Rooms very clean and air conditioned. Showers were great. Pool is small but good. Hot breakfast is nice as well. They have in house masseuse and it’s great.

2024-06-28 via Nuitee
F
Fabian
8
Pros:

Hospitality was good !! Courteous and supportive staff

2024-05-27 via Nuitee
M
Mensa family
10
Pros:

Great service

2024-05-20 via Nuitee
L
Landl
2
Pros:

Was convenient and place was clean

2024-03-25 via Nuitee
K
Krystle
2
Pros:

Sheets were dirty
Room not moped

2024-02-03 via Nuitee