Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Comfortable rooms
Attentive staff
Cons:
High prices for certain services
Pool service could improve

Categories

Cleanliness
8.9
Overall cleanliness was good, but there were mentions of issues with room service timing and the temperature of pool.
Service
9.4
Staff was generally attentive and helpful, with a few exceptions noted at the pool.
Location
9.4
Location was well-appreciated, being near various attractions, though not directly on the beach.
Room Quality
9.4
Rooms were described as luxurious and very comfortable.
Amenities
8.9
Amenities were good, though some guests had suggestions for improvement in food options.
Value for Money
8.4
Some guests felt that pricing for certain services, like the New Year's party, was not justified.
Food and Beverage
8.9
Breakfast and bar services were praised, although restaurant variety was critiqued.
Overall Experience
9.5
Most guests expressed high satisfaction, indicating a strong likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:24

Property Description

Luxurious Amenities - Grand Hyatt Rio de Janeiro offers an outdoor pool, spa, sauna, and fitness center with a yoga studio. The hotel boasts three restaurants, free WiFi, and private parking.

Relaxing Accommodations - Each air-conditioned room features a furnished balcony, bathtub, bathroom amenities, and a hairdryer for ultimate comfort and relaxation.

Family-Friendly Activities - Guests can enjoy beach service with chairs, parasols, and towels, as well as resort activities like daily physical activities, cocktail tasting, and kids club with various entertainment options.

Experience the ultimate blend of luxury and relaxation at Grand Hyatt Rio de Janeiro. Book now for an unforgettable stay!

Important information:

Please note that the resort fee includes: daily physical activities, caipirinha tasting, access to the Atiaia Spa and fitness relaxation room, bike experience, 24-hour access to the gym and welcome drinks at Cantô Restaurant. Please contact the property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GIG

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 3195 reviews
Cleanliness: 8.9
Service: 9.4
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.9
Overall Experience: 9.5
M
Marcelo • couple • br
8
Boa
Pros:

As instalações são ótimas. O hotel é moderno.

Cons:

Não gostei de ter que esperar mais de uma hora para fazer o check in porque o quarto não estava liberado.

2026-09-19 • via Nuitee
K
karina • couple • ar
10
2026-09-18 • via Nuitee
D
Dario • couple • il
10
2026-09-18 • via Nuitee
M
María Paula • family_with_children • ar
10
El hotel y la zona excelente, pero es más que nada para hacer playa y hotel, si llueve no hay mucha opción, solo shoppin
Pros:

Estuvo todo muy bien

Cons:

Que al llover no tanta opción cerca

2026-09-17 • via Nuitee
W
Walter • couple • ar
8
Estadía relajada
Pros:

El desayuno excelente, muchas opciones, todas de calidad, lo que es esperable en un hotel de esta categoría. La ubicación es un poco alejada, si no se cuenta con movilidad hay que recurrir a UBER o taxis, y no hay muchos puntos de interés cercanos.

Cons:

La vista desde la ventana de la habitación que nos asignaron, hacia un bloque de edificios contiguo. Eso habiendo comentado que estábamos conmemorando un evento especial y por el que nos dijeron en la recepción que nos daban un upgrade, que no sé en que consistió, porque no hubo nada distinto a lo que habíamos visto en las fotos al hacer la reserva.

2026-09-16 • via Nuitee
F
Felipe Graça • solo_traveller • br
10
2026-09-14 • via Nuitee
L
Luiz • couple • it
10
Pros:

Localização excelente, equipe muito atenciosa.

2026-09-14 • via Nuitee
A
Alice Sandrini Nicolazzi • extended_group • br
10
2026-09-14 • via Nuitee
C
carina • family_with_children • ar
8
Cons:

yo tenía tres tote bags y me desaparecieron de la habitación. Cuando reclamé, en gobernanza preguntaron y recuperé una sola.

2026-09-14 • via Nuitee
L
Leonardo • family_with_children • br
9
2026-09-14 • via Nuitee
C
Claus • solo_traveller • de
9
2026-09-13 • via Nuitee
L
Luiz Osorio • extended_group • us
10
Resort nota 10
Pros:

Luxo e glamour

Cons:

Tive que ir embora

2026-09-13 • via Nuitee
A
Ana Laura • extended_group • br
10
2026-09-11 • via Nuitee
M
Mariana • couple • br
5
Falta capacitação para funcionários.
Pros:

Já me hospedei diversas vezes, o espaço do hotel é muito bom, e a localização, afastado, resulta numa praia mais exclusiva. Café da manhã muito bom.

Cons:

Infelizmente o serviço deixa a desejar, e desta vez passamos por uma situação extremamente complicada, fomos jantar no restaurante japonês (Shiso) e o recepcionista (Ramiro) foi arrogante e mal educado, mesmo nós estando com reserva e varias mesas do restaurante vazias, nos fez aguardar no bar. Na sequência outro funcionário (Bernardo), não nos chamou para mesa, e foi muito grosseiro com uma das mulheres do grupo, inclusive orientou aos garçons para não atender a mesma, definitivamente mal treinados, mal educados e sem capacitação para trabalhar num hotel 5 estrelas, uma pena, acabei cancelando nossa proxima estadia.

2026-09-11 • via Nuitee
A
Avelar • couple • br
10
Pros:

Café da manhã no quarto, maravilhoso. Hotel é simplesmente incrível.

2026-09-09 • via Nuitee
R
RICARDO • couple • br
8
2026-09-09 • via Nuitee
A
Alexandre • couple • br
7
Hotel com um ótimo restaurante japonês mas o estado de conservação deixa a desejar para um Hyatt.
Pros:

Restaurante japonês

Cons:

Estado de conservação do hotel . Atraso na liberação do quarto .

2026-09-08 • via Nuitee
P
Pratik • couple • gb
9
Best Location In Barra Da Tijuca . Modern .
Pros:

New property good facilities and modern … The location is the absolute best . Get an ocean facing room it’s just wonderful to wake up with that .

Cons:

The lobby could be more welcoming and more boutique like the rest of the spaces . The lobby is too functional and clinical .

2026-09-07 • via Nuitee
R
Raneen • solo_traveller • iq
8
2026-09-03 • via Nuitee
R
Rosario • solo_traveller • ao
10
Pros:

Atendimento excelente, obrigada Sra. Mariana, Sra. Berenice, amigo Ramon. Gostei bastante dos vossos serviços.

2026-09-03 • via Nuitee