Hampton Inn & Suites - Roanoke-Downtown, VA

Hotels
•
Hampton Inn
9 (500 reviews)
27 Church Avenue Southeast , Roanoke , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Room Size
Friendly Staff
Comfortable
Quiet
Cons:
Cleanliness Issues
Service Needs Improvement
Inconsistent Amenities

Categories

Cleanliness
8.08
There were remarks about the room being dirty above the toilet.
Service
9.05
Mixed feedback on service, with specific points on needing improvement and some positive interactions.
Location
9.59
Positive comments about the excellent location and proximity to downtown.
Room Quality
9.04
Good comments on room size and comfort, though some technical issues were mentioned.
Amenities
9.07
Not explicitly mentioned, but breakfast quality was mentioned.
Value for Money
9.03
General sentiment indicates a reasonable value for the amenities provided.
Food and Beverage
8.58
Breakfast received mixed feedback, indicating room for improvement.
Overall Experience
9.55
Overall very positive sentiment, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:24

Property Description

Prime Location near Science Museum
Located just steps away from the Science Museum of Western Virginia Hopkins Planetarium, Hampton Inn & Suites - Roanoke-Downtown, VA offers a convenient and exciting stay in Roanoke.

Top-Notch Amenities
Enjoy complimentary bikes, a fitness centre, and a shared lounge during your stay. With a 24-hour front desk, business centre, and free WiFi, convenience is at your fingertips.

Comfortable Rooms with Scenic Views
Relax in air-conditioned rooms featuring modern amenities like a flat-screen TV, fridge, and coffee machine. Some rooms offer balconies with mountain views, providing a serene retreat after a day of exploring.

Ready to experience the best of Roanoke? Book your stay at Hampton Inn & Suites - Roanoke-Downtown, VA now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 8 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 500 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
M
martha • couple • us
10
2026-05-19 • via Nuitee
B
Boone • family_with_children • us
5
次回は、宿泊料金、高いわりには、あま
Pros:

ロケーションはいい。
大学の卒業式に参加の為…

Cons:

洗面所の水回りが、ピンク色のカビ、綺麗に掃除されてなく。シャワールームに髪の毛があり、
１日目は、卒業式に行く前に。フロントに掃除お願いします。のコメントしたのに、
帰宅、夜12時、ルームみて、ビックリ‼️掃除されてなくて、フロントに電話かけても取らず。翌日、朝フロントに直接、掃除するようにいいました。

2026-05-18 • via Nuitee
V
Vinit • solo_traveller • us
8
2026-05-11 • via Nuitee
H
Hairston • couple • us
10
Pros:

I loved it definitely we will be back

2026-05-11 • via Nuitee
C
Chy • couple • us
10
We always stay here when we come to Roanoke! Highly recommend!
2026-04-30 • via Nuitee
B
Beth • couple • us
10
Pros:

Everything

Cons:

Nothing

2026-04-30 • via Nuitee
S
Susan • solo_traveller • us
8
2026-04-28 • via Nuitee
D
Donna • solo_traveller • us
9
Loved it!
Pros:

Breakfast was good as usual and location was also was good.

Cons:

The room was cold even when l turn the heat up
Love

2026-04-28 • via Nuitee
P
Peggy • family_with_children • us
9
Pros:

It was fine.

2026-04-27 • via Nuitee
A
Anna • couple • us
8
2026-04-24 • via Nuitee
W
Wilson • couple • us
9
2026-04-15 • via Nuitee
A
Amanda • solo_traveller • us
10
2026-04-14 • via Nuitee
L
Lucy • couple • us
10
Cons:

That the fitness center wasn't open

2026-04-09 • via Nuitee
D
decarr • family_with_children • us
6
Pros:

Loved the breakfast and location

Cons:

All three of us had back aches in the am

2026-04-05 • via Nuitee
S
Swan • couple • us
10
2026-03-20 • via Nuitee
T
tysheena • couple • us
10
2026-03-19 • via Nuitee
M
Matthew • couple • us
9
Pros:

Close to festivities

Cons:

Price increase

2026-03-16 • via Nuitee
D
Danrey • solo_traveller • us
10
Pros:

Location

2026-03-16 • via Nuitee
S
Seguin • couple • ca
9
Loved this hotel
Pros:

Beautiful well kept proprty

Cons:

Bit of construction but well hidden

2026-03-14 • via Nuitee
M
Marianne • couple • us
10
2026-03-12 • via Nuitee