Hampton Inn & Suites - Roanoke-Downtown, VA

Hotels
•
Hampton Inn
9 (550 reviews)
27 Church Avenue Southeast , Roanoke , US
+1 540-400-6000

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Room Size
Friendly Staff
Comfortable
Quiet
Cons:
Cleanliness Issues
Service Needs Improvement
Inconsistent Amenities

Categories

Cleanliness
8.08
There were remarks about the room being dirty above the toilet.
Service
9.05
Mixed feedback on service, with specific points on needing improvement and some positive interactions.
Location
9.59
Positive comments about the excellent location and proximity to downtown.
Room Quality
9.04
Good comments on room size and comfort, though some technical issues were mentioned.
Amenities
9.07
Not explicitly mentioned, but breakfast quality was mentioned.
Value for Money
9.03
General sentiment indicates a reasonable value for the amenities provided.
Food and Beverage
8.58
Breakfast received mixed feedback, indicating room for improvement.
Overall Experience
9.55
Overall very positive sentiment, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:24

Property Description

Prime Location near Science Museum
Located just steps away from the Science Museum of Western Virginia Hopkins Planetarium, Hampton Inn & Suites - Roanoke-Downtown, VA offers a convenient and exciting stay in Roanoke.

Top-Notch Amenities
Enjoy complimentary bikes, a fitness centre, and a shared lounge during your stay. With a 24-hour front desk, business centre, and free WiFi, convenience is at your fingertips.

Comfortable Rooms with Scenic Views
Relax in air-conditioned rooms featuring modern amenities like a flat-screen TV, fridge, and coffee machine. Some rooms offer balconies with mountain views, providing a serene retreat after a day of exploring.

Ready to experience the best of Roanoke? Book your stay at Hampton Inn & Suites - Roanoke-Downtown, VA now.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 550 reviews
Cleanliness: 8.08
Service: 9.05
Location: 9.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
D
Dora • family_with_children • us
10
Pros:

Nice ,clean,very cozy ,good breakfast and the mountain view ….WOW!

2026-11-07 • via Nuitee
A
Allen • couple • us
10
2026-11-01 • via Nuitee
K
Kelly • couple • nz
8
2026-10-31 • via Nuitee
A
Amanda • family_with_children • us
10
2026-10-30 • via Nuitee
B
Bernard • couple • us
9
Cons:

Breakfast only fair. I expected more from a Hampton Inn

2026-10-22 • via Nuitee
L
Lewis • couple • us
8
2026-10-18 • via Nuitee
G
Grant • couple • za
9
Pros:

Good friendly staff.

2026-10-16 • via Nuitee
T
Thomas • couple • us
7
Below average for hilton
Pros:

Hair in the bathroom sink on arrival I have photos available

2026-10-13 • via Nuitee
J
Joseph • couple • us
10
2026-10-11 • via Nuitee
M
Meryl • couple • us
5
2026-10-08 • via Nuitee
R
Robert • couple • us
10
Excellent stay!
Pros:

Location and everything was great!

2026-10-07 • via Nuitee
K
Kelli • solo_traveller • us
10
2026-09-18 • via Nuitee
V
Valerie • solo_traveller • us
10
It was the perfect place for me to stay and I appreciate the comfort after a very difficult day!
Pros:

I hadn't planned on staying at a hotel, but my husband was in the trauma center and had surgery that didn't end until 10:30 pm. It was after 11:00 when I was able to see him for a few minutes in the recovery room. I live an hour away and I was so physically and mentally exhausted. When I checked in just before midnight, the lady at the front desk was so very sweet. My room was quiet, the bed was amazing! I obviously didn't have anything with me, but I was able to get some toiletries from the front desk, that were complimentary. The breakfast was delicious, and the coffee was excellent! Oh, one other thing...the attached parking garage was a fabulous benefit. I was parking and going into the hotel in downtown Roanoke just before midnight, and I felt 100% safe!

Cons:

Nothing

2026-09-18 • via Nuitee
T
Tom • couple • us
10
2026-09-15 • via Nuitee
D
Debbie • extended_group • us
10
2026-09-10 • via Nuitee
A
Ashley • couple • us
10
2026-09-06 • via Nuitee
M
McMurl • solo_traveller • us
8
2026-09-01 • via Nuitee
M
Michael • couple • us
9
Pros:

Beautiful, friendly, great location, balconies with great city views

2026-09-01 • via Nuitee
S
Sheridan • couple • us
10
2026-08-28 • via Nuitee
T
Terry • couple • us
9
Excellent!
Pros:

Cute, comfortable, dedicated free parking, breakfast included, close to all historic Roanoke has to offer!

Cons:

Nada.

2026-08-21 • via Nuitee