Mayfair House

Hotels
8.4 (429 reviews)
22-28 Shepherd Street , London , gb

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious apartments
Great location
Cons:
Issues with cleanliness
Chaotic check-in process
Delivery of basic amenities lacking

Categories

Cleanliness
7.61
Room cleanliness was below standard and bed linens were not fresh or replaced during stay.
Service
9.08
Staff were very friendly, helpful, and accommodating; high level of service provided by Mr. Yaser and Mr. Waled.
Location
9.12
Perfect location in central London; great location noted in multiple reviews.
Room Quality
8.07
Rooms were generally spacious and comfortable, but with some complaints about bedroom size.
Amenities
8.1
Well-equipped kitchen and good bathroom facilities but lacking in basic personal hygiene items.
Value for Money
8.06
Pricing is high but expected for the Mayfair area.
Food and Beverage
8.61
No positive or negative mentions about food; assumed standard quality.
Overall Experience
8.58
Overall enjoyable stays with satisfied guests, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:52

Property Description

Luxurious Apartments in the Heart of Mayfair

At Mayfair House, experience a blend of classic elegance and modern comfort. The spacious apartments, whether classic or contemporary, feature inviting lounges with plush seating and sleek LCD TVs. The fully equipped kitchens, complete with modern appliances, ensure a convenient stay.

Convenient Amenities

Indulge in a continental breakfast option and enjoy the ease of having it delivered to your apartment. Benefit from private parking and complimentary Wi-Fi throughout the property.

Prime Location

Located a stone's throw away from Park Lane, Mayfair House offers easy access to Green Park Tube Station, connecting you to popular London destinations within minutes. Explore Hyde Park and visit iconic landmarks like Oxford Street and Piccadilly Circus effortlessly.

Ready to experience the charm of Mayfair House? Book your stay now!

Important information:

Please note that at check-in guests are required to submit a security deposit which is usually a pre-authorization on the guest's credit card. This pre-authorization will be canceled following settlement of any outstanding balance on the bill at check-out and after an inventory check out has been made.

A pre-authorization is not debited from the cardholder’s account. The amount is held for a short period of time and then automatically canceled. Please see the charges below:

One-Bedroom Apartment - GBP 300
Two-Bedroom Apartment - GBP 500
Three-Bedroom Apartment - GBP 800
Penthouse Apartment – GBP 1500

Continental breakfast is available at an extra cost of GBP 12 per person per night. It is delivered to the apartment as a breakfast pack.

The card used to book must be presented at check-in, along with ID.

Please note extra beds are not available in the Standard Two-Bedroom Apartment.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for £65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per hour.

Location

Guest Reviews

8.4
Based on 429 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
C
Clare • family_with_children • cn
10
居家体验的伦敦生活。
Pros:

厨房设施齐备，这是预定时最在意的事情。

Cons:

无

2026-05-16 • via Nuitee
M
Mohammed Sayeedullah • couple • gb
8
2026-05-16 • via Nuitee
M
Michèle • family_with_children • ch
8
2026-05-16 • via Nuitee
A
Agatha • couple • us
10
Perfect Mayfair location. Well maintained apartment.
Pros:

The location was perfect. It was close to many places we planned to visit. There were many restaurants and parks closed by. But the building is in a quiet area. The one bedroom apartment was comfortable for two of us and it even comes with washer and dryer in the kitchen.

Cons:

Bedroom and bed was kind of small even though the living room, bathroom and kitchen are quite well sized.

2026-05-14 • via Nuitee
B
Balint • family_with_children • hu
10
2026-05-14 • via Nuitee
S
saud • extended_group • sa
10
2026-05-12 • via Nuitee
N
Nada • couple • sa
10
موظفين الاستقبال كانو اكثرررر من رائعين
Pros:

موقع الفندق خرافي جدا ما اختجت اركب سيارة ابدا

Cons:

نوع الاثاث لايناسب فنادق الفايف ستار

2026-05-12 • via Nuitee
M
Mathilde • couple • fr
10
2026-05-11 • via Nuitee
P
philip • couple • gb
9
2026-05-11 • via Nuitee
T
Terry • couple • us
7
Big & comfy, with a washing machine
Pros:

Location in the city was good for transit, via walk or tube, Mayfair js a pricier area.
Kitchen, washing mc., nice bed and pillows

Cons:

When we got there they just gave us a room that room happened to be on the back side where every night the bars are dumping the bottles in the trash cans and then at 6:30 to 6:45 every morning the big dumpster comes to be emptied so quite noisy on the back side.
Also kitchen dishes are unneccessarily fragile

2026-05-09 • via Nuitee
Y
YINING • couple • cn
5
很一般，宁愿花高一些的价格住该地区其他酒店
Cons:

1、卫生间没有窗户也没有排风设备，淋浴花洒水流非常小，请服务人员到房间查看也解决不了。
2、有洗衣机没有洗衣液，有厨房但没有任何调味品，前台表示需要自己去商店购买。对很短期的入住来说似乎没有任何用途

2026-05-05 • via Nuitee
E
ezgi • family_with_children • tr
10
Pros:

Konumu ulaşım açısından güzel, yakında Pub ve restorantlar var

2026-05-05 • via Nuitee
S
Stephen • extended_group • gb
8
Lovely stay, in a great location.
Pros:

Location was great. Good restaurants near by. Central location with sites nearby. Enjoyable stay.

2026-05-05 • via Nuitee
S
Sarah • couple • gb
10
Fabulous apartment in a great location
Pros:

Great location
Friendly helpful staff
Clean and fully equipped

Cons:

Only the fact that there wasn’t any milk or food available there but a Tescos vocal close by

2026-05-03 • via Nuitee
U
Umair • family_with_children • pk
10
2026-04-30 • via Nuitee
A
Alessandro • extended_group • it
10
2026-04-30 • via Nuitee
G
Gokhan • family_with_children • tr
9
Pros:

Yer muazzamddı ve güvenliydi. her yere yürüyerek ulaşabildik. temizlik yeterliydi.

Cons:

Odalar dışarıdan çok fazla ses geçiriyor. Sabah 7'de çöp toplanması her gün uyanmamıza neden oldu.

2026-04-29 • via Nuitee
M
Mustafa • extended_group • tr
1
Pros:

They didnt back out deposit

2026-04-25 • via Nuitee
A
AHMED • family_with_children • ae
1
2026-04-25 • via Nuitee
A
AHMED • family_with_children • ae
1
2026-04-24 • via Nuitee