Mayfair House

Hotels
8.4 (391 reviews)
22-28 Shepherd Street , London , gb

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious apartments
Great location
Cons:
Issues with cleanliness
Chaotic check-in process
Delivery of basic amenities lacking

Categories

Cleanliness
7.61
Room cleanliness was below standard and bed linens were not fresh or replaced during stay.
Service
9.08
Staff were very friendly, helpful, and accommodating; high level of service provided by Mr. Yaser and Mr. Waled.
Location
9.12
Perfect location in central London; great location noted in multiple reviews.
Room Quality
8.07
Rooms were generally spacious and comfortable, but with some complaints about bedroom size.
Amenities
8.1
Well-equipped kitchen and good bathroom facilities but lacking in basic personal hygiene items.
Value for Money
8.06
Pricing is high but expected for the Mayfair area.
Food and Beverage
8.61
No positive or negative mentions about food; assumed standard quality.
Overall Experience
8.58
Overall enjoyable stays with satisfied guests, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 13:52

Property Description

Luxurious Apartments in the Heart of Mayfair

At Mayfair House, experience a blend of classic elegance and modern comfort. The spacious apartments, whether classic or contemporary, feature inviting lounges with plush seating and sleek LCD TVs. The fully equipped kitchens, complete with modern appliances, ensure a convenient stay.

Convenient Amenities

Indulge in a continental breakfast option and enjoy the ease of having it delivered to your apartment. Benefit from private parking and complimentary Wi-Fi throughout the property.

Prime Location

Located a stone's throw away from Park Lane, Mayfair House offers easy access to Green Park Tube Station, connecting you to popular London destinations within minutes. Explore Hyde Park and visit iconic landmarks like Oxford Street and Piccadilly Circus effortlessly.

Ready to experience the charm of Mayfair House? Book your stay now!

Important information:

Please note that at check-in guests are required to submit a security deposit which is usually a pre-authorization on the guest's credit card. This pre-authorization will be canceled following settlement of any outstanding balance on the bill at check-out and after an inventory check out has been made.

A pre-authorization is not debited from the cardholder’s account. The amount is held for a short period of time and then automatically canceled. Please see the charges below:

One-Bedroom Apartment - GBP 300
Two-Bedroom Apartment - GBP 500
Three-Bedroom Apartment - GBP 800
Penthouse Apartment – GBP 1500

Continental breakfast is available at an extra cost of GBP 12 per person per night. It is delivered to the apartment as a breakfast pack.

The card used to book must be presented at check-in, along with ID.

Please note extra beds are not available in the Standard Two-Bedroom Apartment.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for £65 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 10 per hour.

Location

Guest Reviews

8.4
Based on 391 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.1
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
M
Manuela • family_with_children • ch
7
If it is final renovated - it might be a nice place - but not there yet :-((((
Pros:

The location per Se is good - but the entrance area was just under heavy renovation - a lot of dust everywhere - not super inviting

Cons:

That nobody informed us about renovation

2026-03-12 • via Nuitee
D
debora • extended_group • it
9
2026-03-09 • via Nuitee
E
Elaine • couple • ie
8
Clean and comfortable apartment in central location with great staff.
Pros:

Great location Green Park Tube station close by. Friendly staff - Waseem was very helpful. The reception area being refurbished at present, this doesn't impact on getting keys etc. Clean & comfortable apartment.

2026-02-23 • via Nuitee
S
Saoirse • extended_group • ie
9
2026-02-08 • via Nuitee
I
Isabel • extended_group • pt
10
Wonderful stay
Pros:

Everything was wonderful! Beautiful apartment with 3 bedrooms, all with en-suite bathroom, and another extra bathroom in the corridor. Very comfortable and well located. Suitable for a large family or a group of friends. Staff was very nice and helpful. I would definitely stay here again.

2026-01-26 • via Nuitee
S
Shaikha • couple • ae
10
2026-01-22 • via Nuitee
K
Kathryn • family_with_children • au
10
Pros:

Wonderful location, friendly staff

2026-01-08 • via Nuitee
M
M • extended_group • ae
10
2026-01-08 • via Nuitee
A
alia • couple • ae
10
So happy while staying in mayfair house the staff was so friendly and helpful., they help as immediately when there is a
Pros:

Best service eva

Cons:

-

2026-01-03 • via Nuitee
K
KEREM • couple • tr
9
2026-01-02 • via Nuitee
F
Fook Meng • extended_group • my
10
Nice stay in a central location.
2026-01-01 • via Nuitee
S
SAMEERA • couple • ae
10
2025-12-31 • via Nuitee
J
Jozef • couple • sk
8
2025-12-30 • via Nuitee
N
Noha • extended_group • fr
8
Pros:

Le personnel était au petit soin.

2025-12-30 • via Nuitee
H
Haya Hadi • couple • qa
10
A five star property
Pros:

We booked a flat in London for 4 nights, and it was a wonderful experience. The property was clean, well-maintained, and very comfortable. The gentleman at the reception, whose name is Naeem , was extremely polite and helpful. He assisted us with everything we needed and ensured our stay was smooth and enjoyable.

The service provided was excellent, and the overall experience exceeded our expectations. I would highly recommend this property to anyone visiting London during this period.

Cons:

Nothing word to mention everything was beyond expectation

2025-12-25 • via Nuitee
T
Theo • extended_group • za
10
2025-12-24 • via Nuitee
S
saeed • solo_traveller • ae
7
2025-12-22 • via Nuitee
E
Elisabeth • extended_group • at
9
Sehr gemütliches, zentrales, ruhiges Appartment.
Pros:

Zentrale Lage, besetzte Rezeption, getrenntes Wohnzimmer und Schlafzimmer,

2025-12-20 • via Nuitee
F
fahed • family_with_children • sa
1
2025-12-18 • via Nuitee
A
Aishwarya • extended_group • gb
10
2025-12-15 • via Nuitee