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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Solarium
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Hammam
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Non-smoking throughout
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Concierge service
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Kid meals
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Evening entertainment
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Outdoor furniture
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Spa/wellness center services
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Broadcast Live sport events
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Access to nearby indoor pool
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Golfing on site
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Tennis lessons on site
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Self parking (surcharge)
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Pool sun loungers
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Offsite parking discounted rates available
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Beach yoga on site
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Golf cart
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Fishing nearby
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Health or beauty spa nearby
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Swimming nearby
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Charcoal grill
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Spa and Award-Winning Restaurant
Indulge in relaxation at the 4-star Galgorm with its luxury spa and renowned restaurant. Unwind in style surrounded by lush parkland and the serene River Maine.
Elegant Bedrooms with Modern Amenities
Each bedroom at Galgorm offers a modern bathroom, flat-screen TV, and comfortable seating area. Enjoy scenic views and a productive work desk during your stay.
Thermal Village and Spa
Experience ultimate pampering at the exclusive Thermal Village and Spa, featuring hot tubs by the riverside, heated pools, steam rooms, and saunas - a true oasis of tranquility.
Escape to the heart of Northern Ireland's countryside at Galgorm, where luxury meets nature seamlessly. Book now for a memorable stay amidst beauty and comfort.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for £40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Stunning, everything you would expect,
I booked a Forest Den as a special experience for my partner’s birthday, so I was disappointed to be told at check-in that due to a maintenance issue we were being moved to the main hotel. This was mentioned very quickly at reception, and there was no prior notice before we arrived, which would have been appreciated.
While the hotel room itself was nice and had a hot tub, it wasn’t the experience I had specifically booked and paid for. We also had to make our own way over to the main hotel with our luggage, which wasn’t ideal.
I did raise my concerns, and the staff handled it well — the manager came to apologise and offered us access to the spa the following day, along with a slightly later check-out, which I appreciated. However, the late check-out didn’t feel like much of an added benefit, and the spa access didn’t feel particularly exclusive.
Setting is beautiful
The restaurant has changed since we last stayed. We didn’t feel it was a good format for the style of the hotel. Staff weren’t very professional & certainly unknowable about wine. We had guests for us for dinner, and it was rather embarrassing.
Beautiful setting and design
Food in Gillies Restaurant was very expensive and tasteless. Would go back to Galgorm but not eat in Gillies.
The sauna was good once heated and the accompanying cold bath was great, the decor inside the hut was lovely
Sauna took a long time to heat and there was not enough wood supplied to heat it up to an acceptable level. We were told that a few bits of kindling and 1x log was adequate to get it to a decent heat at which there was only 5x logs in the wood pile when we first got there and had to ask for more, this was definitely not the case and had to pay extra for more wood as the wood provided was pine and burnt very quickly. When the second batch was delivered was when we got told about the single log being enough and that one bag would last 3 days, which was very condescending.
The outdoor area felt unfinished and didn't have that detail and finish that we expect from Galgorm where we stay multiple times a year in. Location from the thermal village felt impractically far away, to the pint where we ended up not bothering past 5pm as it was at least a 15minute walk in a bathrobe which wasn't pleasant. The option to get a shuttle/ transfer wasn't offered as an option when we checked in.
By the time the sauna got heated which needed constant attention it was 8pm and we just decided to stay.
The layout of the forest den is not practical for cooking/ preparing food. If the weather was a little worse it would be impossible to prepare anything even though we brought our own BBQ. Shepherds hut layout would be alot more practical. Even the point of putting a dishwasher in feels hilarious even though there is no option to really cook unless you bring your own BBQ, or buy the overpriced disposable option given. There is no fridge available to keep food chilled, there is a charged mini bar which we had to empty in order to keep food in it, this again should have a full size fridge as opposed to a useless dishwasher, and this barely keep anything below room temperature.
Extensive spa facilities and great service
Nothing
Dear Galgorm Team,
I am writing to express my disappointment following our recent stay at your resort on the 29th–30th of March, under the booking name Jack Rollston.
We were staying in one of the Shepherd’s Huts and, unfortunately, we were unable to get the heating to work at all throughout the night. As a result, the accommodation was extremely cold, and we were left feeling very uncomfortable. The only reason we managed to get any rest was because my partner had brought an extra blanket and jumper with her.
Given the premium cost of our stay—including the Shepherd’s Hut accommodation, dining, and cocktails—we were very disappointed that such a fundamental aspect of comfort was not met. This significantly impacted our overall experience and meant we were unable to properly enjoy our visit.
I would appreciate it if you could look into this matter and respond with how you intend to address this issue.
I look forward to hearing from you.
Kind regards,
J.Rollston
Everything
Nothing
Beautiful view from room
I had asked for card and present to be in room for us arriving, my mother turned 70, but they had forgot
Everything.
Every aspect of The Galgorm was perfect from the food to the amenities.
Cocktails were slightly over priced but other than that everything was perfect
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