Mercure Newcastle Airport

Hotels
•
Mercure
8.6 (920 reviews)
2 Williamtown Drive , Newcastle , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Close to airport
Comfortable rooms
Helpful staff
Cons:
Parking fees
Some food quality issues
Overbearing decor

Categories

Cleanliness
8.85
Review mentions clean and comfortable rooms.
Service
8.75
Staff were reported as super helpful and polite.
Location
9.05
Close proximity to the airport is frequently noted as a strong point.
Room Quality
8.45
Rooms are described as beautiful and comfortable.
Amenities
8.35
Good restaurant on site but some meals underwhelming.
Value for Money
8.55
Mixed sentiments, some found the cost for one night high.
Food and Beverage
8.15
Excellent dinner but some meals were disappointing for the price.
Overall Experience
8.65
Overall positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:45

Property Description

Convenient Location near Airport
Mercure Newcastle Airport provides comfortable accommodation just a stone's throw away from Williamtown Airport, perfect for travelers seeking convenience.

Modern Amenities
Each room at the hotel is equipped with top-notch amenities including a 40-inch flat-screen TV, air-conditioning, and an iPod docking station. The cozy armchair and work desk add a touch of comfort to your stay.

Dining and Services
Indulge in delicious meals at the on-site restaurant and take advantage of the 24-hour front desk for all your needs. Whether you're in town for business or leisure, Mercure Newcastle Airport ensures a hassle-free stay.

Ready to experience comfort and convenience at Mercure Newcastle Airport? Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 920 reviews
Cleanliness: 8.85
Service: 8.75
Location: 9.05
Room Quality: 8.45
Amenities: 8.35
Value for Money: 8.55
Food and Beverage: 8.15
Overall Experience: 8.65
V
Virginnia • solo_traveller • au
10
Personable, helpful staff with clean comfortable room. Food options were good & tasty.
Pros:

The food options were great.
Front of house staff friendly & competent.
Housekeeping staff were lovely & informative.

Cons:

I was comfortable so have no complaints.

2026-03-19 • via Nuitee
J
Jody • extended_group • au
9
Excellent jump of point to start a vacation.
Pros:

Very comfortable and clean

2026-03-19 • via Nuitee
E
Ethan • couple • au
10
2026-03-19 • via Nuitee
M
Matt • couple • au
9
2026-03-18 • via Nuitee
T
Trudi • family_with_children • au
9
Pros:

The Hotel is great . The dinner was excellent, excellent meal.
The room clean and tidy.

Cons:

The beds were a little hard, but that's my preference

2026-03-18 • via Nuitee
R
Russell • solo_traveller • au
8
Pros:

Friendly, helpful staff. I knew what the accommodation would be like, because I know the brand.

Cons:

It would be better if it had a pool.

2026-03-15 • via Nuitee
J
Julie • extended_group • au
10
2026-03-14 • via Nuitee
L
Lydia • family_with_children • au
10
Pros:

Clean convenient and quiet

Cons:

Na

2026-03-14 • via Nuitee
A
anna • solo_traveller • au
8
Impressed
Pros:

The evening I arrived there was a black out of electricity in the area so there was no power for several hours. Staff managed the situation in a very professional and friendly way and were very accommodating to everyone. Parking was great.

2026-03-13 • via Nuitee
T
Trevor • solo_traveller • au
10
Very convenient being right at the hospital, being able to get food, clean room, comfortable beds all within walking dis
Pros:

Location was a winner

2026-03-12 • via Nuitee
M
Margaret • couple • au
6
2026-03-08 • via Nuitee
M
maddi • solo_traveller • au
7
Overall, a very pleasant stay that was booked at short notice and exceeded expectations.
Pros:

The room was excellent and very comfortable. The staff were friendly, welcoming, and helpful throughout the stay.

Cons:

food wise it was good just would like a few more options.
bed was a bit on the hard side

2026-03-07 • via Nuitee
M
Morgan • couple • au
8
2026-03-05 • via Nuitee
P
Paul • couple • au
1
2026-03-02 • via Nuitee
G
Glenn • couple • au
10
2026-03-02 • via Nuitee
G
Geoffrey • couple • au
6
2026-03-02 • via Nuitee
L
Lisa • couple • au
8
Close to airport, comfortable bedding, nice staff and food
Pros:

Close to the airport

Cons:

No bedside tables

2026-02-23 • via Nuitee
D
Dennis • family_with_children • au
10
2026-02-22 • via Nuitee
P
Pam • couple • au
7
2026-02-14 • via Nuitee
T
Tammy • solo_traveller • au
7
Wonderful staff and food was good
Pros:

Location and gum

Cons:

Nothing in room to explain in room dining, WiFi etc

2026-02-12 • via Nuitee