Mercure Newcastle Airport

Hotels
Mercure
8.6 (967 reviews)
2 Williamtown Drive , Newcastle , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Close to airport
Comfortable rooms
Helpful staff
Cons:
Parking fees
Some food quality issues
Overbearing decor

Categories

Cleanliness
8.85
Review mentions clean and comfortable rooms.
Service
8.75
Staff were reported as super helpful and polite.
Location
9.05
Close proximity to the airport is frequently noted as a strong point.
Room Quality
8.45
Rooms are described as beautiful and comfortable.
Amenities
8.35
Good restaurant on site but some meals underwhelming.
Value for Money
8.55
Mixed sentiments, some found the cost for one night high.
Food and Beverage
8.15
Excellent dinner but some meals were disappointing for the price.
Overall Experience
8.65
Overall positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:45

Property Description

Convenient Location near Airport
Mercure Newcastle Airport provides comfortable accommodation just a stone's throw away from Williamtown Airport, perfect for travelers seeking convenience.

Modern Amenities
Each room at the hotel is equipped with top-notch amenities including a 40-inch flat-screen TV, air-conditioning, and an iPod docking station. The cozy armchair and work desk add a touch of comfort to your stay.

Dining and Services
Indulge in delicious meals at the on-site restaurant and take advantage of the 24-hour front desk for all your needs. Whether you're in town for business or leisure, Mercure Newcastle Airport ensures a hassle-free stay.

Ready to experience comfort and convenience at Mercure Newcastle Airport? Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 967 reviews
Cleanliness: 8.85
Service: 8.75
Location: 9.05
Room Quality: 8.45
Amenities: 8.35
Value for Money: 8.55
Food and Beverage: 8.15
Overall Experience: 8.65
M
Mark couple au
9
2026-06-13 via Nuitee
T
Trudy solo_traveller au
9
Good location
Pros:

Location for easy access to the airport. The beds were comfortable and the room quiet.

Cons:

Paying for parking

2026-06-13 via Nuitee
R
Ray family_with_children au
8
Pros:

Staff very good including reception, restaurant, and housekeeping, car parking convenient. Room and facilities were clean and comfortable. Food was okay but nothing special.

Cons:

Cylindrical pillow on the bed not as good as a flat pillow for a small person. Bed and linen all quite comfortable.

2026-06-13 via Nuitee
K
Kerrie couple au
9
2026-06-12 via Nuitee
L
Lindsay family_with_children au
10
Newcastle was a stop-over point before driving back to Queensland, after travelling to Victoria.
Pros:

Newcastle was a stop-over point before driving back to Queensland. Was a great place to stay, a little bit out of the way, but suited our needs.
Room was great, super friendly staff, and restaurant served great food..

Cons:

Nothing to complain about.

2026-06-10 via Nuitee
A
Apurv solo_traveller au
9
2026-06-08 via Nuitee
K
Krystal solo_traveller au
10
2026-06-07 via Nuitee
M
Mike extended_group au
8
Clean comfortable rested
Pros:

Property is convenient clean and quiet comfortable

Cons:

It is expensive compared to other facilities but location is location

2026-06-03 via Nuitee
S
Sally couple au
6
Ok but will not return.
Pros:

Ease of access and location.

Cons:

Room was very smelly, the smell emanated from showers waste water outlet. Unable to open windows to ease the problem.

2026-06-02 via Nuitee
C
Colin couple au
9
Went as expected clean and comfortable staff assisted with early book in
Pros:

Stayed one night only no extras. Was good as expected but $$ a little more. Very clean and comfortable and functional

Cons:

Keep an eye on dining times or you could miss out.

2026-06-01 via Nuitee
3
322444 couple au
10
Relaxing night
Pros:

Great staff both in reception and restruant

Cons:

Nothing

2026-05-31 via Nuitee
A
Alan couple au
10
Always a good stay here.
Pros:

Good location, good breakfast.

Cons:

A shuttle bus would be much appreciated.

2026-05-31 via Nuitee
M
Meliame solo_traveller au
9
Pros:

Location was perfect and staff were friendly

Cons:

That you have to pay for packing

2026-05-31 via Nuitee
S
Sonia couple au
10
Highly recommend as so close to airport for travel and staff fantastic
Pros:

So convenient close short walk to airport
Staff very welcoming
Very clean
Bar s as bd restaurant food excellent

2026-05-29 via Nuitee
M
Michael couple au
8
Pros:

Proximity to the airport is excellent.

Cons:

Everything was good.

2026-05-29 via Nuitee
W
William extended_group au
9
It was a great stay and we will be back
Pros:

The rooms were great and dinner was oustanding

Cons:

Room 127 - Exhaust fan didnt work in the bathroom

2026-05-28 via Nuitee
J
Jeff solo_traveller au
10
Location is perfect before flying home
Pros:

Location and comfortable

Cons:

Bit of a weird cleaning smell in the corridor?

2026-05-27 via Nuitee
M
Melissa solo_traveller au
9
2026-05-26 via Nuitee
C
Clint solo_traveller au
6
Pros:

Location

Cons:

No shuttle to airport, no info in room relating to facilaties at hotel eg gym location

2026-05-24 via Nuitee
T
Tajuddin solo_traveller au
9
2026-05-24 via Nuitee