Mercure Newcastle Airport

Hotels
•
Mercure
8.6 (920 reviews)
2 Williamtown Drive , Newcastle , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Close to airport
Comfortable rooms
Helpful staff
Cons:
Parking fees
Some food quality issues
Overbearing decor

Categories

Cleanliness
8.85
Review mentions clean and comfortable rooms.
Service
8.75
Staff were reported as super helpful and polite.
Location
9.05
Close proximity to the airport is frequently noted as a strong point.
Room Quality
8.45
Rooms are described as beautiful and comfortable.
Amenities
8.35
Good restaurant on site but some meals underwhelming.
Value for Money
8.55
Mixed sentiments, some found the cost for one night high.
Food and Beverage
8.15
Excellent dinner but some meals were disappointing for the price.
Overall Experience
8.65
Overall positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:45

Property Description

Convenient Location near Airport
Mercure Newcastle Airport provides comfortable accommodation just a stone's throw away from Williamtown Airport, perfect for travelers seeking convenience.

Modern Amenities
Each room at the hotel is equipped with top-notch amenities including a 40-inch flat-screen TV, air-conditioning, and an iPod docking station. The cozy armchair and work desk add a touch of comfort to your stay.

Dining and Services
Indulge in delicious meals at the on-site restaurant and take advantage of the 24-hour front desk for all your needs. Whether you're in town for business or leisure, Mercure Newcastle Airport ensures a hassle-free stay.

Ready to experience comfort and convenience at Mercure Newcastle Airport? Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 920 reviews
Cleanliness: 8.85
Service: 8.75
Location: 9.05
Room Quality: 8.45
Amenities: 8.35
Value for Money: 8.55
Food and Beverage: 8.15
Overall Experience: 8.65
L
Lucinda • couple • au
9
2026-04-18 • via Nuitee
A
Alyson • solo_traveller • au
7
Cons:

The cold shower at 3.30am and the lack of concern when the front desk staff member was advised put a dampener on an otherwise pleasant stay 🫠

2026-04-16 • via Nuitee
T
Tina • family_with_children • au
10
Emergency accommodation after late flight cancellation
Pros:

Proximity to airport was very convenient. The apartment was clean. Breakfast option was good.

2026-04-15 • via Nuitee
S
Sharon • solo_traveller • au
9
2026-04-14 • via Nuitee
A
Allen • couple • au
10
Great location to the airport so clean and great restaurant
Pros:

Great staff at check in, so helpful to get our rooms on the same floor and close to each other just so we could assist our elderly parents if required, dinner in the restaurant was great.

Cons:

All was good

2026-04-14 • via Nuitee
H
Heather • couple • au
10
Clean comfortable and friendly
Pros:

Location had an early morning flight and breakfast available from 5:30 am

Cons:

Price was a bit stiff had to go through a 3 rd party to get a better rate but was still over priced

2026-04-10 • via Nuitee
R
Rhonda • family_with_children • au
8
Pros:

Very clean and comfortable room

2026-04-10 • via Nuitee
M
Margaret • couple • au
8
Great location & great people!
Pros:

Staff were very professional , friendly & very helpful

Cons:

Had problem with room key car but staff responded quickly & arranged room change

2026-04-08 • via Nuitee
R
Ronald • solo_traveller • au
10
Due to unforeseen circumstances I arrived well before check in time not expecting to be able to check in however staff w
2026-04-08 • via Nuitee
V
Venessa • family_with_children • au
10
Pros:

The staff were welcoming & very helpful. Convenient just 1 minute into the airport, the room was immaculate & the soundproofing perfect, it was a quiet & relaxing night stay before our early plane flight to Melbourne

2026-04-08 • via Nuitee
J
Jan • couple • au
9
Very much enjoyed our overnight stay with excellent staff all of which made the early morning flight so much better
Pros:

Great hotel .. clean, very accessible to the airport and the staff are wonderful

2026-04-07 • via Nuitee
L
Louise • family_with_children • au
9
2026-04-05 • via Nuitee
M
Mori • couple • au
8
Pros:

It was very quiet.
The bed was comfortable.
The staff were good.

Cons:

The air conditioning in the room was adjustable, but it was not working properly.
On the first night, we set it to 23°C, but later when it got cold, it had dropped to 18°C.
On the second night, we turned it off, and the temperature was good.

There was an extra $15 charge per night for parking.

2026-04-05 • via Nuitee
A
Alessandra • solo_traveller • au
8
Large clean comfortable room in a good location
Pros:

Good location. Easy to eat at either the restaurant on site or a short drive to other options

Cons:

Paying for parking as an additional cost. No charging ports for phones unlike most newer motels have

2026-04-04 • via Nuitee
S
Sonya • couple • au
9
Pros:

Room was beautiful. Restaurant meal was very nice and all staff were great. Super easy to pop over to airport for flight next morning.

Cons:

Pillows need replacing, they were either soggy nothing or a high hard lump.

2026-04-03 • via Nuitee
L
louise • couple • au
7
Yes I would stay again for convenience but definitely overpriced .
Pros:

Proximity to airport car park ; was clean & comfortable.

Cons:

It seems souless , in foyer , reception , restaurant - all black / white/grey , no colour except for dried faded pink flowers .
Tired looking staff at 8.30 on a Sat night - asked for an upgrade - ‘ difference is you get a king bed or 2 singles ‘ .
Fellow in restaurant pleasant but the place was empty .
Simple , good food , a meal

2026-04-02 • via Nuitee
F
Filo • solo_traveller • au
10
Best
Pros:

The dinner was lovely with kind and excellent service. Very kind staff.

Cons:

Everything is good

2026-03-29 • via Nuitee
B
Ben • couple • au
10
2026-03-28 • via Nuitee
F
Fiona • solo_traveller • au
10
Fabulous
Pros:

Staff fantastic

2026-03-28 • via Nuitee
S
Sue McGuire • couple • au
9
Best way to stay before you fly
Pros:

Very comfortable bed. Not a large room.

2026-03-27 • via Nuitee