Mercure Newcastle Airport

Hotels
Mercure
8.6 (955 reviews)
2 Williamtown Drive , Newcastle , au

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Close to airport
Comfortable rooms
Helpful staff
Cons:
Parking fees
Some food quality issues
Overbearing decor

Categories

Cleanliness
8.85
Review mentions clean and comfortable rooms.
Service
8.75
Staff were reported as super helpful and polite.
Location
9.05
Close proximity to the airport is frequently noted as a strong point.
Room Quality
8.45
Rooms are described as beautiful and comfortable.
Amenities
8.35
Good restaurant on site but some meals underwhelming.
Value for Money
8.55
Mixed sentiments, some found the cost for one night high.
Food and Beverage
8.15
Excellent dinner but some meals were disappointing for the price.
Overall Experience
8.65
Overall positive experience with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:45

Property Description

Convenient Location near Airport
Mercure Newcastle Airport provides comfortable accommodation just a stone's throw away from Williamtown Airport, perfect for travelers seeking convenience.

Modern Amenities
Each room at the hotel is equipped with top-notch amenities including a 40-inch flat-screen TV, air-conditioning, and an iPod docking station. The cozy armchair and work desk add a touch of comfort to your stay.

Dining and Services
Indulge in delicious meals at the on-site restaurant and take advantage of the 24-hour front desk for all your needs. Whether you're in town for business or leisure, Mercure Newcastle Airport ensures a hassle-free stay.

Ready to experience comfort and convenience at Mercure Newcastle Airport? Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NTL

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs AUD 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 955 reviews
Cleanliness: 8.85
Service: 8.75
Location: 9.05
Room Quality: 8.45
Amenities: 8.35
Value for Money: 8.55
Food and Beverage: 8.15
Overall Experience: 8.65
J
Jodie solo_traveller au
10
2026-05-16 via Nuitee
K
Kay couple au
9
Brief but enjoyable
Pros:

Very kind and professional staff

2026-05-14 via Nuitee
C
Christine couple au
8
Pros:

Location for our needs
Food

2026-05-14 via Nuitee
B
Brian couple au
8
2026-05-12 via Nuitee
L
Lyn Jay couple au
10
Would go there again as long as parking remains free ,great location when flying in or out,so easy .
Pros:

Room lovely ,room service delicious ,quiet location .

Cons:

Gave us free parking but normally you have to pay. All parking should be free once you pay for room, On book out entered wrong room number but was quickly sorted ,Late check out good idea.

2026-05-11 via Nuitee
G
Grainne solo_traveller au
9
2026-05-06 via Nuitee
K
Ken solo_traveller au
9
Pros:

Loved the friendly staff and how everything was clean inside the hotel room. Loved that the staff were very helpful too.

2026-05-06 via Nuitee
V
Vivienne couple au
8
Great convenient stay with clean and modern amenities
Pros:

So close and convenient to airport but didn’t hear a peep from our room noise wise. Room and all areas clean and fresh / inviting, staff so accommodating and friendly

Cons:

Charge points / power points not near bed

2026-05-05 via Nuitee
A
Anne couple au
10
Lovely spacious room - good restaurant and an easy walk to the terminal.
Pros:

Was easy to find when driving into the airport. Room was larger than we expected [airport hotels sometimes have fairly small rooms.] Was very new and clean and had everything we needed. [lovely bathroom] Also liked that there was a restaurant downstairs where we could enjoy dinner and a drink. Was a short easy walk to the terminal with a good path. Also very close to return depot for hire car [which was right next to the terminal]

Cons:

It would be good if a shuttle to the airport terminal was available. The weather was fine for our early morning 15 minute walk to the terminal - BUT - if the weather had been bad [and with luggage] - a shuttle would have been handy.

2026-05-04 via Nuitee
B
Bonde solo_traveller au
9
2026-05-01 via Nuitee
A
Adriana couple au
10
Very good.
2026-04-30 via Nuitee
D
Denise solo_traveller au
9
2026-04-28 via Nuitee
G
george solo_traveller au
7
Clean and quiet and very handy to Airport
Cons:

No tsfr to airport and lack of direction as to ro0ute to follow weh walking to Ap

2026-04-26 via Nuitee
R
Raymond solo_traveller au
8
2026-04-26 via Nuitee
T
Timothy solo_traveller au
10
Good
Cons:

Desk service not helpful

2026-04-23 via Nuitee
B
Bettina couple au
5
Ok for a night stay
Pros:

Close to airport

Cons:

Poor lighting

2026-04-21 via Nuitee
S
Scott couple au
10
Very relaxing and staff was absolutely wonderful
Pros:

Was very clean and comfortable

2026-04-21 via Nuitee
A
Anne couple au
8
2026-04-20 via Nuitee
L
Lucinda couple au
9
2026-04-18 via Nuitee
A
Alyson solo_traveller au
7
Cons:

The cold shower at 3.30am and the lack of concern when the front desk staff member was advised put a dampener on an otherwise pleasant stay 🫠

2026-04-16 via Nuitee