Heaven on Hollywood Furnished Apts - Vine

Could not have asked for a better stay. Why stay in an average hotel when you can live in a luxury apartment in Hollywood for a few days, close to everything, with an amazing view and excellent decor?! Friendly staff, great communication, ideal parking, all at a more than reasonable price. Can't wait to come back and stay here again on my next trip to LA.

Our stay here was very pleasant had clear instructions on how to check in park etc. Amazing location will definitely stay here again

The rent rate must include free parking they collect additional parking fees per day

First of all, please note that if you rent this property it is done through Pelican Residences and NOT the building. I rented one of their apartments for 2 weeks and also paid additional fees for parking. When I got there, there was someone in my parking spot so I had to park in temporary parking until the person in my assigned spot moved. When I first checked in, the apartment was hot and had a bad smell that was trying to be covered up with plug in scent. Once I turned down the AC it did help with the smell but there was a strange smell the entire time (I lit candles because I didn't like the smell of the plug ins). I also cleaned the fridge because it had something red & sticky spilled in it. The first week it was just one person but then for the 2nd week I was there, there was one other person. One HUGE problem was that you are only allowed one key fob which you need to use to get on elevators, etc. I contacted the front desk and the team in the building to get another fob and they told me I had to work with Pelican. I texted and called them several times and got several different answers on why I couldn't get another fob. I also got a nasty email from Pelican saying that I wasn't supposed to speak to anyone from the building. Good Things: Great location-There is a Trader Joe's close. Small but nice gym and small pool. If you rent, do from the building and not Pelican

Extremely Disappointing and Unsafe Stay

I booked this property expecting a 4-star experience but was met with conditions worse than a budget motel. The apartment had only sheer blinds, which let in excessive light and made it impossible to sleep well. Additionally, several blinds were broken, and instead of apologizing or fixing them, management threatened to charge me for their broken blinds. There was also no hot water on my first night.

The day before my trip, I was informed that the parking spot I had reserved would not be available for the first day of my stay.

The biggest issue was safety and privacy. Without any prior notice, nine maintenance workers entered my apartment unannounced while I was getting ready. This made me feel extremely unsafe and uncomfortable. Management did not address my concerns and refused a refund after I canceled the rest of my stay and moved to another hotel.

I would strongly advise against booking this property. The quality, service, and lack of security fall far below what is acceptable for any traveler.

Everything about this hotel was a bait and switch. First, the name. It is actually Hollywood Vue at Gordon an apartment building. As the real name implies it is on Gordon St, NOT Hollywood and Vine. The address is Gordon St. It is about a 10 minute walk to Hollywood and Vine.

There was no city view like the pictures implied.

Also, the sheets smelled horribly. We had to wash them.

Plus the communication/rules are a bit absurd for a hotel. We were told to walk gently on the floors because they have thin floors. Check out was at 10am and check in was 4 pm. The towels were old.

They charged extra cleaning fee even though Hotels.com states it is an all inclusive price.

Staying at this amazing apartment in Hollywood was a treat! The place was well located, safe and very clean. The views from the apartment were great. From the moment I booked until the moment I left, the team was very responsive and tried to make every aspect of my experience positive. I look forward to going back!

The apartment is in a good location. However, I want to mention that some of the towels provided were not very clean and had a lot of hair on it.

👍

We loved the spectacular LA views from this beautiful, modern apartment! Kitchen was stocked with everything needed to prepare meals. We paid to park in the parking garage, and it was well worth it. Elevator was fast. Pool was very nice. Security and front desk staffed 24/7. Loved this property!

Very nice

The apartmemt was perfect for our stay in Hollywood. The dedicated parking space was a huge help. It is very centrally located with all of our activities about 15-20 min away. The apartment was clean, had a well stocked kitchen, and plenty of towels. Communication from the manager was excellent and all of the instructions were clear and accurate. We would definitely stay here again.

Great place and location

Dog barking all night at neighboring apartment and can easily hear conversations. Kept us up at night.

The property was clean and very spacious. The bed was very comfortable.

Nice 2 bedroom apartment, convenient with little kids, spacious room.

This place was very nice in a super secure building. The staff was very responsive and friendly to work with. Was upgraded to a 3 bedroom 3 bathroom free of charge. Great location in Hollywood.

This was a great property for our recent vacation. Travelling with two pre-teen boys we needed more space and the opportunity for us to have centrally located places to eat that we could walk to. The two bedroom and two bathroom layout worked perfectly and having amenities such as a full kitchen and laundry was especially helpful. Communication was clear leading up to and throughout the stay. Would recommend and stay here again.

It was a great place to stay. Very comfortable and very nice place to stay in. My family really enjoyed the space and we enjoyed our trip.

Great place, it was clean and close to the place that we need to go to. I appreciate the constant communication and clear instructions. We would love to stay here again.