SpringHill Suites by Marriott Houston Westchase

Hotels
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SpringHill Suites
8.9 (335 reviews)
5851 Rogerdale Road , Houston , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly service
Clean environment
Safe location
Cons:
Noise issues
Lack of water in room
Breakfast variety

Categories

Cleanliness
8.54
The hotel was clean, but there were issues with hair found in food which affected the perception.
Service
9.51
Staff were friendly and offered great service throughout the stay.
Location
9.55
The location is excellent and safe, contributing positively to the overall experience.
Room Quality
8.5
Rooms are nice but sound insulation needs improvement.
Amenities
8.53
While generally good, the pool and breakfast options could be improved.
Value for Money
8.99
Pricing is reasonable for the quality offered, especially considering the cleanliness and service.
Food and Beverage
8.04
Breakfast options were good but lack variety and had some issues.
Overall Experience
9.51
Overall a pleasant stay with several points of positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:41

Property Description

Modern Accommodations
SpringHill Suites by Marriott Houston Westchase, built in 2015, offers contemporary rooms with free WiFi and a fitness centre.

Convenient Location
Located within a short distance of popular attractions like CityCentre Plaza and The Galleria Houston, our hotel provides easy access to the best of Houston.

Exceptional Service
Our multilingual staff, fluent in Mandarin, English, and Spanish, is available 24/7 at the front desk to ensure your stay is comfortable and enjoyable.

Book your stay at SpringHill Suites by Marriott Houston Westchase now to experience a perfect blend of modern comfort and exceptional service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 335 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 9.51
E
erica • family_with_children • us
1
2026-07-11 • via Nuitee
K
KHUONG • solo_traveller • us
8
Pros:

Fast check in, she's very nice and professional.

Cons:

My room is 321 little old but still cleaning.

2026-07-09 • via Nuitee
M
MariaFierce • solo_traveller • us
8
Pros:

All the good things the beds are incredibly comfortable and the pillows are top notch actually I told my husband I slept better here than at the Ritz-Carlton as far as bed and pillow quality crazy I know the water is hot or warm or cold whatever you need water pressure not the greatest but no lack of water or water temperature variance also the room was extremely clean I really appreciated how well maintained the bathroom was no cracks in the tile no mold toilet seat was clean and stable also plenty of towels the refrigerator was wobbly but it kept everything cold the only real complaint I have is the lack of chargers for your phone

Cons:

Okay I put this above but lack of chargers for the phone ice machines were out on two and three the gym had ice the first day I was there but then that ice machine seemed to run out so I had to go to the 4th floor to get ice I think it'd be better just to forgo all the ice machines and just put a sign saying if you want ice go to the fourth floor

2026-07-06 • via Nuitee
B
Blanca • family_with_children • us
7
2026-07-05 • via Nuitee
P
phuong • solo_traveller • us
8
2026-06-30 • via Nuitee
T
Traci • couple • us
7
It was cool
Pros:

The gentleman at the front desk was very polite and friendly.

Cons:

The room had like an old mop water smell to it.

2026-06-23 • via Nuitee
J
Jean-Rene • solo_traveller • us
10
Pros:

Check in was easy. The staff were super friendly and helpful. Definitely would stay here again.

2026-06-14 • via Nuitee
S
Si • couple • us
8
Good values for money
Pros:

Location

Cons:

Mattress

2026-06-13 • via Nuitee
E
Eduardo • couple • us
10
Do they know the area but felt secure
Pros:

It was great overall, front desk was kind and on top of everything
Room was perfect, felt secure in the property and coffe was good in the room

2026-06-08 • via Nuitee
A
azeb • couple • us
2
embarrassing because it was our wedding anniversary & tried to surprise my husband & it sucked!!!!!
Pros:

I only like the bathroom and the bed but the smell i still cant not get over it. would not recommend to anyone!!!!

Cons:

this particular location needs major update, while the bed is comfortable, the whole hotel from the lobby to our room, the carpet is very old like 50 years looking and smelly so disgusting. our experience with any hotel by Mariot has been nothing but excellent! this should be abandoned building or upgrade it. bathroom l;ooked like they did some facve lifting job which is not too bad & was clean. I only like the bathroom and the bed but the smell i still cant not get over it. would not rtecommend tyhis area for nobody!!!!!!

2026-06-03 • via Nuitee
H
Hong • couple • us
10
2026-05-23 • via Nuitee
B
Bhu Prakash Verma • solo_traveller • sa
6
2026-05-21 • via Nuitee
O
omoyeme • solo_traveller • ie
9
2026-05-10 • via Nuitee
N
Nique • family_with_children • us
10
Pros:

Nice and clean facility

2026-05-01 • via Nuitee
M
Mirza • extended_group • us
10
2026-04-24 • via Nuitee
R
Ruben • family_with_children • us
8
2026-04-23 • via Nuitee
T
Terry • solo_traveller • us
6
Desk table lights need accessible light button/switches
Pros:

Clean room and, gym,

Cons:

Desk table lights wouldn't shut off.
Couldnt sleep

2026-04-22 • via Nuitee
I
Isis • solo_traveller • us
10
2026-04-11 • via Nuitee
A
Andy • couple • us
9
2026-04-08 • via Nuitee
V
VIVI • family_with_children • us
9
Pros:

The hotel is good located, quiet and close to Vietnamese town , China town. I will be back for next time

2026-04-07 • via Nuitee