SpringHill Suites by Marriott Houston Westchase

Hotels
SpringHill Suites
8.9 (306 reviews)
5851 Rogerdale Road , Houston , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly service
Clean environment
Safe location
Cons:
Noise issues
Lack of water in room
Breakfast variety

Categories

Cleanliness
8.54
The hotel was clean, but there were issues with hair found in food which affected the perception.
Service
9.51
Staff were friendly and offered great service throughout the stay.
Location
9.55
The location is excellent and safe, contributing positively to the overall experience.
Room Quality
8.5
Rooms are nice but sound insulation needs improvement.
Amenities
8.53
While generally good, the pool and breakfast options could be improved.
Value for Money
8.99
Pricing is reasonable for the quality offered, especially considering the cleanliness and service.
Food and Beverage
8.04
Breakfast options were good but lack variety and had some issues.
Overall Experience
9.51
Overall a pleasant stay with several points of positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:41

Property Description

Modern Accommodations
SpringHill Suites by Marriott Houston Westchase, built in 2015, offers contemporary rooms with free WiFi and a fitness centre.

Convenient Location
Located within a short distance of popular attractions like CityCentre Plaza and The Galleria Houston, our hotel provides easy access to the best of Houston.

Exceptional Service
Our multilingual staff, fluent in Mandarin, English, and Spanish, is available 24/7 at the front desk to ensure your stay is comfortable and enjoyable.

Book your stay at SpringHill Suites by Marriott Houston Westchase now to experience a perfect blend of modern comfort and exceptional service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.9
Based on 306 reviews
Cleanliness: 8.54
Service: 9.51
Location: 9.55
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.99
Food and Beverage: 8.04
Overall Experience: 9.51
Y
Yair solo_traveller us
1
Pros:

Hell no

Cons:

Everything

2026-02-10 via Nuitee
J
Juston couple us
10
Nice location.
Pros:

Convenient location. Clean unit. Comfy bedding and sofa.

2026-01-23 via Nuitee
A
Ali solo_traveller az
7
Overall good short stay in Houston close to the office
Pros:

Room was clean and comfortable. Front desk was helpful.

Cons:

Very limited breakfast

2026-01-22 via Nuitee
R
rodney couple us
10
Wonderful Stay!!!
Pros:

The staff were awesome. From Kim and Phong at the front desk. To the lady that did the breakfast buffet. As well as the support staff. Everything was awesome!!!

Cons:

I enjoyed everything.

2026-01-19 via Nuitee
E
Ernest extended_group us
10
Superb!
Pros:

This facility is exactly as represented - friendly staff, excellent accommodation, delicious breakfast in short I liked everything and was amazed at the amazing value for the price!!! I travel quite a lot and have never seen a better value!!!

Cons:

There was not a dingle thing I didn't like!!

2026-01-19 via Nuitee
R
Robin family_with_children us
8
It was a very nice stay.
Pros:

The room was clean and spacious, the staff was very friendly, and the hotel was upscale and modern, and the location was very convenient for our event and near many eateries and coffee shops.

Cons:

It’s not a very big deal, but our bathroom door did not lock and the fan didn’t work. The bathroom door was frosted, and so if you got up in the dark to use the restroom, the light would shine into the entire room.

2026-01-19 via Nuitee
C
Courtney family_with_children us
10
Pros:

The hotel is absolutely beautiful. Very clean, very good hospitality.

Cons:

The pool I would rate this hotel a lot better if it had a better pool and a hot tub. The pool sucked and is the absolute only thing I hated about my stay.

2026-01-19 via Nuitee
A
Alfred family_with_children us
10
2026-01-19 via Nuitee
T
Trieu couple us
8
Cons:

Tv doesn’t work so I miss eagle vs 49er game

2026-01-15 via Nuitee
L
Lucero couple us
10
2026-01-14 via Nuitee
J
john family_with_children us
10
Pros:

I requested the first floor. The staff very accommodating, after I told her about my two girls like to run and jump around. I told her i dont want to disrupt the other. Super friendly like a the other times stay here.

2026-01-05 via Nuitee
O
Omer couple tr
8
2025-12-22 via Nuitee
W
William couple us
9
Overall stay was good. I would recommend
Pros:

Good location.Nice room and amenities

Cons:

Wall sound insulation needs to be upgraded

2025-12-21 via Nuitee
C
cutillas family_with_children us
8
2025-12-19 via Nuitee
T
Thomas couple us
9
Pros:

Clean

2025-12-18 via Nuitee
J
Jiemin family_with_children us
10
2025-12-03 via Nuitee
T
Tamarra family_with_children us
1
Pros:

Nothing health hazard

Cons:

Hair in food lied about deposit took 140 instead of 100 staff making water for guests with hand extremely horrible customer service

2025-12-03 via Nuitee
Z
Zhiping couple us
8
Nice in general. Nice.
Pros:

The location and the safe environment.

Cons:

Lack of fresh water in the room especially at night when I didn't want to go downstairs to buy some bottle water. I tried to find something to heat the water, anything that works, but only found a coffee machine which is totally not suitable for me (coffee is forbidden for some medical reasons). I had to tolerate extreme thirsty during that night. Managed to survive till next morning and bought a lot more bottles of water and store them in my room. That is the most horrible part of my stay I would say.

2025-12-03 via Nuitee
C
Christian couple us
10
2025-11-30 via Nuitee
J
Jurica couple hr
8
2025-11-29 via Nuitee