Orchard Street Hotel

Hotels
7.6 (1167 reviews)
163 Orchard Street , New York , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location near subway
Friendly staff
Clean common areas
Free coffee available
Cons:
Unhelpful staff at times
Room size issues
Cleanliness in some areas
Heating and cooling problems

Categories

Cleanliness
6.89
Several mentions of cleanliness issues noted.
Service
7.66
Staff was welcoming but several reviews noted unhelpfulness.
Location
8.9
Great location near subway and restaurants.
Room Quality
6.85
Rooms are small, with some issues related to comfort.
Amenities
7.88
Good amenities like free coffee and a terrace.
Value for Money
7.34
Fair price given NYC standards, though some amenities lack.
Food and Beverage
7.89
Complimentary coffee and tea available.
Overall Experience
7.36
Mixed feelings but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:28

Property Description

Located in Lower East Side in Manhattan, guests at the Orchard Street Hotel will find many restaurants and shopping destinations in close proximity. An onsite rooftop lounge offering views of the city gives guests a place to relax in the evening.

Luxurious Room Features: All rooms at Orchard Street Hotel come with walnut hued furnishings and wall-mounted HD TVs. City views are offered on the higher floors.

Convenient Amenities: Daily housekeeping, a 24-hour business centre, and front desk are provided. Complimentary WiFi is available.

Nearby Attractions: Just 1.1 km from Little Italy, with easy access to the F train at 2 Avenue station, guests can explore with ease.

Book your stay at Orchard Street Hotel for a memorable experience in the heart of Manhattan!

Important information:

$14.95 Service Fee inclusive of high speed internet access, two water bottles daily, and a login to Press Reader for the newspaper or magazines of your choice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1167 reviews
Cleanliness: 6.89
Service: 7.66
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 7.36
M
Margarida • couple • pt
8
Pros:

100% recommend if price is the main criteria. Close to restaurants, thrift stores, and other services, as well as to the metro which easily connects you to the rest of the city.

Cons:

Do not recommend if you need some comfort. Very very small room; very active street at night without great noise cancellation (I was on the 9th floor); no need to swipe the room card to get on the elevator up to the rooms. Still recommend if you're a tourist that is on a budget.

2026-10-17 • via Nuitee
A
Alice • couple • gb
5
Fine good location
Pros:

Location

Cons:

Tidy room and no hot water

2026-10-16 • via Nuitee
M
Micheli • couple • it
8
2026-10-15 • via Nuitee
E
Ewelina • couple • es
9
2026-10-15 • via Nuitee
H
Helena • couple • lu
5
We cannot recommend this hotel for anything else than the location. Nice jazz club (Close up) across the street.
Pros:

The location was good, the bed decent and the roof top terrace an unexpected treat.

Cons:

The room was incredibly small, especially considering the price. At first we did not have hot water and we had to really insist to have staff acting on our request to fix it. They were not very forthcoming and basically shrugged their shoulders and said that we could claim compensation via Booking. Eventually it was however fixed and we could have a decent shower in the evening of our second day in the hotel.

2026-10-14 • via Nuitee
S
sylvie • couple • fr
1
Horrible
Pros:

Rien. Une heure après l’enregistrement nous sommes partis révulsés par la saleté de cet hôtel !

Cons:

Très sale, très bruyant ! Mur d’une épaisseur de carton! Obligés de trouver un autre hôtel dans l’urgence, une heure après l’enregistrement, tant celui-ci est répugnant !

2026-10-14 • via Nuitee
B
Barbara • family_with_children • at
7
2026-10-13 • via Nuitee
J
Jeanette • solo_traveller • gb
7
Pros:

Great location, close to subways, plenty of bars and restaurants close by, neighbourhood felt safe to wander in during the evening, complimentary tea and coffee always available, appreciated being able to leave luggage on departure day and collect later.

Cons:

V small rooms with bed against the wall so 1 person had to climb over the other to get out, would have appreciated bedside table and sockets near the bed, complimentary breakfast seemed to be put out late while we were there (ie after 8.30am) so we weren't able to enjoy it. No mention of hotel facilities when we checked in so we weren't aware of the guest lounge until we checked out and discovered it by accident whilst looking for the toilet.

2026-10-13 • via Nuitee
S
Stephen • solo_traveller • us
5
No bells and whistles but a decent stay.
Pros:

Prime location in the Lower East Side.

Cons:

The water pressure was very poor and the hot water lasted for *maybe* 20 seconds which was less than ideal after a long day.

2026-10-12 • via Nuitee
F
Federico • couple • ar
5
There are better options for these kind of money
Pros:

Hotel location is excellent.

Cons:

The room is extremely small and there is no place you store your clothing. None whatsoever.
Biggest problem we had was with the AC, it was simply not working and the staff did not really care.
Keep in mind that the hotel is located it a REALLY noisy and busy street. It might not be for everyone.

2026-10-12 • via Nuitee
A
Aleksandar • couple • us
10
2026-10-11 • via Nuitee
S
Staats • family_with_children • us
4
Not worth the money
Pros:

Nice lobby area, comfortable bed

Cons:

No amenities in the room. No fridge, microwave, no coffee machine, shower never got hot, extremely loud neighborhood at night.

2026-10-11 • via Nuitee
H
Hasenohr • couple • fr
6
Correct pour y passer juste la nuit mais prix élevé
Pros:

L’emplacement était idéal pour manger et accéder à tous les quartiers de NY
La vue était dingue

Cons:

L’insonorisation inexistante
Le lit annoncé King size qui n’en est pas un.

Propreté négligé de la douche, chambre non faite durant les 4 nuits du séjour.

Plus de 300€ la nuit pour ce service …

2026-10-10 • via Nuitee
G
Giuseppe • solo_traveller • us
8
2026-10-10 • via Nuitee
G
Gurdial • solo_traveller • gb
8
Pros:

Location was excellent.

2026-10-09 • via Nuitee
F
Fiona • couple • au
8
2026-10-08 • via Nuitee
D
Drazen • couple • mt
4
Pros:

No breakfast available!

2026-10-08 • via Nuitee
M
Michelle • couple • us
7
Not exceptional, but we weren’t paying for exceptional. Had what we needed for a long weekend.
Pros:

Location great, priced reasonably, access to full length mirror, decent view/rooftop was nice, bed reasonably comfortable, staff responsive to request for more linens. I read reviews about lack of hot water and AC not working, but we had no issues with either.

Cons:

No ice, no fridge in room, iron was leaking water and weird dust was coming out of it onto my nice clothing, nowhere to unpack, sink was so small it was hard not to get water everywhere when washing my face.

2026-10-07 • via Nuitee
C
Carolina • couple • pt
6
Boa localização
Pros:

Localização perfeita e vista pra cidade

Cons:

Pressão da água do duche, algumas coisas estão estragada e manchadas o que dá um aspecto sujo

2026-10-07 • via Nuitee
M
Mar • family_with_children • es
5
Bien situado, mejorable
Pros:

La ubicacion, muy bien conectado en metro y andando se puede ir a China Town, Soho, Greenwhich Village, etc
Hay un pequeño comedor café y madalenas que para desayunar te puede venir bien.
Cama cómoda

Cons:

El agua de la ducha estaba fria, había que dejarla correr 20 minutos con el consiguiente desperdicio de agua,
El mando de la tele cambiamos dos veces porque no funcionaba.

2026-10-07 • via Nuitee