Orchard Street Hotel

Hotels
7.6 (1167 reviews)
163 Orchard Street , New York , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location near subway
Friendly staff
Clean common areas
Free coffee available
Cons:
Unhelpful staff at times
Room size issues
Cleanliness in some areas
Heating and cooling problems

Categories

Cleanliness
6.89
Several mentions of cleanliness issues noted.
Service
7.66
Staff was welcoming but several reviews noted unhelpfulness.
Location
8.9
Great location near subway and restaurants.
Room Quality
6.85
Rooms are small, with some issues related to comfort.
Amenities
7.88
Good amenities like free coffee and a terrace.
Value for Money
7.34
Fair price given NYC standards, though some amenities lack.
Food and Beverage
7.89
Complimentary coffee and tea available.
Overall Experience
7.36
Mixed feelings but generally positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:28

Property Description

Located in Lower East Side in Manhattan, guests at the Orchard Street Hotel will find many restaurants and shopping destinations in close proximity. An onsite rooftop lounge offering views of the city gives guests a place to relax in the evening.

Luxurious Room Features: All rooms at Orchard Street Hotel come with walnut hued furnishings and wall-mounted HD TVs. City views are offered on the higher floors.

Convenient Amenities: Daily housekeeping, a 24-hour business centre, and front desk are provided. Complimentary WiFi is available.

Nearby Attractions: Just 1.1 km from Little Italy, with easy access to the F train at 2 Avenue station, guests can explore with ease.

Book your stay at Orchard Street Hotel for a memorable experience in the heart of Manhattan!

Important information:

$14.95 Service Fee inclusive of high speed internet access, two water bottles daily, and a login to Press Reader for the newspaper or magazines of your choice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.6
Based on 1167 reviews
Cleanliness: 6.89
Service: 7.66
Location: 8.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 7.36
G
Giorgos • solo_traveller • gb
5
2026-09-19 • via Nuitee
B
Bourgoin • solo_traveller • fr
8
Super lieu avec excellent rapport qualité prix
Pros:

Localisation

2026-09-19 • via Nuitee
V
Valentin • couple • fr
7
2026-09-18 • via Nuitee
S
Szamla • couple • hu
6
2026-09-17 • via Nuitee
A
Ana Isabel De Céspedes • solo_traveller • es
4
Decepción total: publicidad engañosa, mal servicio y descanso imposible
Pros:

Todos los trabajadores son muy amables, siempre tienen café disponible y en el desayuno ponen también dulces. La ubicación es muy buena para moverse por la ciudad.

Cons:

​Lamentablemente nuestra estancia no cumplió con las expectativas por la relación calidad-precio, por lo que en nuestro caso no repetiríamos.

​El principal inconveniente fue que la habitación no coincidía con la descripción de la reserva:

​​Espacio ridículo: Tan pequeña que ni siquiera cabían las maletas; tuvimos que apilarlas una encima de otra para poder movernos.

​Mobiliario engañoso: Prometían escritorio y no había. En lugar de un armario real, colocaron un mueble enano en el que no entraba nada.

​Cama más pequeña: Vendían una cama de entre 1,50 m y 1,80 m, pero nos dieron una de 1,35 m.

​Servicio de limpieza mejorable:
Estuvimos 6 noches y la habitación solo se limpió en una ocasión. Aunque el servicio funciona bajo demanda y acudimos a recepción a solicitarlo expresamente, no se realizó el resto de los días, por lo que la basura se nos acabó acumulando.

​Imposible descansar:
Al estar en una zona con discotecas, el ambiente del fin de semana genera bastante ruido en la calle y es imposible dormir. Además, al estar pegados a la escalera de emergencia, el sonido de los portazos al usarla retumbaba constantemente en la habitación.

​En resumen, una estancia incómoda para el precio pagado que requiere mejoras claras en la gestión e información del establecimiento.

2026-09-16 • via Nuitee
G
giovanna • solo_traveller • it
7
Piacevole
Pros:

Vista dalla camera pazzesca, 9° piano. Personale gentilissimo. Bella terrazza panoramica al 12° piano attrezzata con tavoli e sedie. Letto comodo.

Cons:

Non c'è un bollitore per l'acqua in camera. Non c'è una sedia. La zona un po' rumorosa di sera ma apparentemente sicura.

2026-09-16 • via Nuitee
J
John • solo_traveller • mx
7
2026-09-16 • via Nuitee
A
Albertella • solo_traveller • us
7
2026-09-16 • via Nuitee
D
Domenico • couple • ro
10
2026-09-16 • via Nuitee
C
Coll Risco • couple • es
9
2026-09-15 • via Nuitee
E
Emmanuel • solo_traveller • us
10
2026-09-15 • via Nuitee
F
Franklin • solo_traveller • us
10
2026-09-15 • via Nuitee
J
John • couple • us
6
Pros:

The location was excellent. It was close to many stores and restaurants.

Cons:

No hot water for showers. Rooms were very small.

2026-09-14 • via Nuitee
K
KIRAT • couple • za
4
Stay away and avoid!!
Pros:

Great location but very noisy.

Cons:

Avoid! Several issues with this place.
- Stayed in room 301
- Windows do not keep out the noise levels outside
- Mould and dirty window blind
- No hot water or luke warm
- Bathroom door was disintegrating
- Dirty tile grout
- Loose taps and bathroom fixtures
- Loose headboard
- Unfriendly staff member when I complained. Said the would get back to me but didn’t. Seemed annoyed I complained. On checkout another staff member said to complain with booking.com even though I messaged the property.

2026-09-14 • via Nuitee
B
Bethany • solo_traveller • gb
8
Would recommend as a solo traveller, or a short stay!
Pros:

The staff were very friendly and helpful throughout my stay. The room, although on the smaller side had everything I needed for a solo trip, but could have felt cramped if travelling as a couple.

2026-09-13 • via Nuitee
J
Jose • couple • us
8
Decent. Perfect location
Pros:

Location

2026-09-12 • via Nuitee
J
Jessica • couple • ca
5
Compared to other prices, overall the hotel was nice. The noise is really bad but if you get ear plugs, the trade off is
Pros:

The location is great!

Cons:

Lots of noise from outside and the doors are really loud when closed. The AC (super grateful it was there) was dusty and right over the bed.

2026-09-12 • via Nuitee
M
Manuel • solo_traveller • es
8
Pros:

Ubicación

2026-09-12 • via Nuitee
G
Glenn • solo_traveller • us
6
Good stay, bring earplugs
Pros:

Good location if you’re visiting east village, and on some bus lines to get you elsewhere

Cons:

Floors are loud, and every door crashes closed, which rattles every other door. I had to jam a washcloth in my door to keep it from rattling.

2026-09-11 • via Nuitee
G
Glenn • solo_traveller • us
6
2026-09-11 • via Nuitee